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Active3d ago

Principal Product Designer, Onboarding

Toast·📍 United States

Employment

Full-Time

Work mode

Remote

Experience

SENIOR LEVEL

Salary

$190K – $304K/yr

Role overview

Job description

Location(s): US (remote), Boston (hybrid), or New York (hybrid) About this role As Principal Product Designer for Toast Onboarding, you will define how restaurants begin and deepen their relationship with Toast, across setup flows, business context configuration, feature adoption, and early product exploration. You'll simplify and reshape how restaurants experience onboarding, from setup flows through business configuration to feature adoption, so the entire journey feels intentional and cohesive. This role requires thinking in systems. You’ll establish the pattern language for how all Toast teams approach onboarding to new products and features, driving adoption of those patterns across R&D (product and engineering). You’ll also partner closely with onboarding, customer success, support, and go-to-market teams to fundamentally reshape how onboarding works, balancing self-service, AI-gui

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About this listing

  • Listed from Toast's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 20 Oct 2026

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What they are looking for

Skills & requirements

Department · R&D : UX : Customer Experience Platform

Hiring company

Toast

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