Process Associate – US VOICE | Ahmedabad | Night Shift
Role overview
Job description
About the Company We are a growing International BPO based in Ahmedabad, specializing in US Voice Process operations. We work with top-tier US clients to deliver high-quality customer service and lead generation support. If you have excellent English communication skills and are looking for stable night shift work, we invite you to join our professional team. Key Responsibilities Handle inbound and outbound voice calls with US-based customers Generate leads and ensure consistent service quality Meet performance targets set for calls and conversions Maintain proper call documentation in CRM systems Follow standardized communication protocols and scripts Demonstrate professionalism and strong customer service in every interaction Candidate Requirements Fluent in English (spoken and written) Willing to work a full-time night shift (7:00 PM – 5:00 AM, Monday to Friday) Available to work from
…About this listing
- Listed from Digitel Media's careers site via Keka · last confirmed on the source 25 Oct 2026
- Posted 22 Oct 2026
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What they are looking for
Skills & requirements
Department · Operations
Hiring company
Digitel Media
24/7 call center, digital marketing, list management & virtual assistance. Purpose-built teams for Personal Finance, Insurance and B2B.
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