Role overview
Job description
Company Overview Digitel Media LLP is an international BPO company based in Ahmedabad. The company provides customer service and lead generation support for US-based clients. Job Summary The US Voice Process Associate will handle inbound and outbound calls with US-based customers. The role includes customer communication, lead generation, call documentation, and meeting assigned performance standards. Responsibilities Handle inbound and outbound calls with US-based customers. Communicate with customers clearly over the phone. Generate leads according to the assigned process. Meet assigned call, quality, and performance targets. Record call details and customer information in the CRM. Follow approved scripts and process guidelines. Maintain accurate customer and call records. Follow company policies and quality standards. Requirements Good spoken English communication skills. Ability to c
…About this listing
- Listed from Digitel Media's careers site via Keka · last confirmed on the source 25 Oct 2026
- Posted 22 Oct 2026
Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.
What they are looking for
Skills & requirements
Department · Operations
Hiring company
Digitel Media
24/7 call center, digital marketing, list management & virtual assistance. Purpose-built teams for Personal Finance, Insurance and B2B.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
₹15K – ₹20K/mo
₹15K – ₹20K/mo
₹15K – ₹25K/mo
🔔 Get job alerts
New US Voice Process Associate – Ahmedabad jobs in Ahmedabad, Gujarat, India, straight to your inbox.
No spam · Unsubscribe anytime