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Active8mo ago

Product Support Specialist - Americas

Ashby·📍 United States

Employment

FULL TIME

Work mode

Remote

Experience

Not stated

Salary

$70K – $104.3K/yr

Role overview

Job description

Hello! We're Jason and Charlie, Support Managers at Ashby. We’re excited to share that we're hiring Product Support Specialists in North America. Over the past few years, we’ve built a team of Ashby experts who delight customers through keen attention to detail, deep product knowledge, and fast, thoughtful support. By joining the team, you’ll contribute to delivering that same world-class experience. In this role, you’ll work closely with customers every day. Ashby is a broad and complex product, so you can expect to handle everything from troubleshooting sophisticated integrations to guiding customers through detailed workflows and best practices. You’ll also spend time on projects that make the work we do better. Past projects our team has taken on include: Absorbing and synthesizing highly technical work from our Engineering Team to create enablement for technical up-leveling of the b

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About this listing

  • Source: Ashby's official careers site (via Ashby) · last confirmed on the source 28 Oct 2026
  • Posted 20 Feb 2026

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What they are looking for

Skills & requirements

Department · Customer Success

Hiring company

Ashby

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