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Amsterdam, North Holland, Netherlands
AWSAzureGCPAI
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Role overview
Job description
Upway is looking for a Regional Operations manager for the Benelux region. This is a management role for someone who combines strong customer empathy with operational discipline, and who can bring structure, clarity, and consistency to complex, fast growing environments. The Regional Operations Manager oversees all customer-facing operations, from pre-sales to warranty management, logistics Quality and new demand models ( such as Leasing ) for the Benelux market. They will work closely with the General Manager, UpCenter Operations team (particularly the UpCenter leads of Amsterdam and Antwerp) and product and central teams to identify, implement, and monitor operational improvements across the business. Costumer Care Manage a growing team of 15+ support agents including team leads. Ensure quality standards are met, analyze customer feedback to keep raising the bar. Own escalations and re
…About this listing
- Source: Upway's official careers site (via Pinpoint) · last confirmed on the source 28 Oct 2026
- First seen by Jobiba 28 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Strong academic background 3-7 years of experience in Operations, Finance, Strategy Consulting or equivalent
Department · Operations
Hiring company
Upway
Technology
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