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Active2mo ago

Safety Response Operations Lead

OpenAI·📍 San Francisco, California, United States

Employment

FULL TIME

Work mode

Remote

Experience

8+ years

Salary

$252K – $280K/yr

Role overview

Job description

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalation and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with policy while enabling timely, empathetic, and consistent user support.

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About this listing

  • Source: OpenAI's official careers site (via Ashby) · last confirmed on the source 31 Oct 2026
  • Posted 28 Aug 2026

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What they are looking for

Skills & requirements

Qualification

You Might Thrive in This Role If You: You have 8+ years of experience in Trust & Safety, Risk Operations, Investigations, Fraud, Annotation, or platform integrity

Department · User Operations

Hiring company

OpenAI

Technology

FONDER L'INNOVATION (depuis 1984) Partie I [le début n'avait même pas 2 fin.s] : The Book of.f MandaloriÂn.e Studio d'innovation ouvert.e (Open Innovation) issu de la fusion des activités du bureau d'étude (BE) de la marque 2 fabrique OPENAI (Open Ahead Inspiration) créée initialement à Genève (CH)

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