M
Chicago, IL or Remote, United States· Full-time
$97K – $190K/yr
MongoDBAWSAzureAI
F
Market pay estimate
$106,500–$172,500 / year for comparable Customer Success Manager roles in United States. Estimated from 90 similar postings (high confidence) — not stated by the employer.
Role overview
Job description
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers
…About this listing
- Source: Fin's official careers site (via Greenhouse) · last confirmed on the source 29 Oct 2026
- Posted 27 Aug 2026
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Role market pulse
How Customer Success Manager demand looks in United States
Live jobs
118
Posted 30d
54
30d movement
+68.8%
Remote share
33.1%
Salary listed
74.6%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records
Department · Customer Success & Solutions
Hiring company
Fin
Finance & Banking
The OS for cross-border payments. One network. Direct connections. No middlemen.
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