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Active3w ago

Senior Manager, Customer Success Management

HubSpot·📍 Colombia, Remote

Employment

Full-Time

Work mode

Remote

Experience

3+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Resumes must be submitted in English. We are looking for a strategic, results-oriented AI-first leader to serve as Senior Manager of Customer Success (LATAM) at HubSpot, responsible for engaging, retaining, and growing our customer base across the LATAM ES and Mexico regions. This role will involve managing a group of 13-16 Customer Success Managers (CSMs) across multiple markets to ensure long-term customer retention and sustainable growth. You will lead by example, making data-driven decisions, fostering a high-performance culture, and driving the vision for the future of Customer Success at HubSpot. You will be the key to scaling our business by empowering your team to be customer advocates and strategic partners. If you are passionate about driving customer outcomes, thrive in fast-paced environments, and excel at coaching teams, this is the role for you. What You'll Do Drive Revenu

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About this listing

  • Source: HubSpot's official careers site (via Greenhouse) · last confirmed on the source 28 Oct 2026
  • Posted 1 Oct 2026

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What they are looking for

Skills & requirements

aiExcelrecruitment

Department · Account Management

Hiring company

HubSpot

Technology

HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

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