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Active1d ago

Senior Onboarding Manager, Customer Experience

Figma·📍 Tokyo, Japan

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initia

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About this listing

  • Source: Figma's official careers site (via Greenhouse) · last confirmed on the source 28 Oct 2026
  • Posted 27 Oct 2026

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What they are looking for

Skills & requirements

Qualification

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Department · Sales

Hiring company

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

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