Senior Process Associate / Process Associate - Mortgage
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Role overview
Job description
ROLE AND RESPONSIBILITIES Suitable candidate would be working on projects assigned and perform activities that includes Data Keying, Data Review, Data Auditing, Document review for Completeness and Correctness based on process guidelines. Review preliminary documents to determine project review type. Key / review / modify of around 100-150 fields on client Platform/system. Associate will have to pull up various mortgage documents from clients imaging system to find required information to be entered Maintain a deep understanding of client process and policies Identify the right source of information from specific mortgage websites to gather the correct information Check email and ensure timely follow up for necessary process documents – internally & externally. Focus on accuracy/eye for details • Identify issue trends and report it to the Subject Matter Experts and Front-line Managers Report performance to the management daily Interact with team members and management on process and ideas for improvements Responsible for additional assignments as management deems necessary for the department Be a great teammate, work with your peers to help your team perform better! QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduates (Including BCom, BBA and MBA), Fast keying, Document Review Senior associates : 2 – 3 Years _ Experience Process associates : 0-2 Years - Experience PREFERRED SKILLS Good Communication skills. Typing speed Mortgage document analytical skills Understand the US Mortgage property address components ADDITIONAL NOTES Evening / night shift working, should be able to work on multiple projects at the same time
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About this listing
- Source: Outamation's official careers site · still listed there on 9 Nov 2026
- Posted 22 Jul 2026
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What they are looking for
Skills & requirements
Qualification
QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduates (Including BCom, BBA and MBA), Fast keying, Document Review Senior associates : 2 – 3 Years _ Experience Process associates : 0-2 Years - Experience PREFERRED SKILLS Good Communication skills
Department · Operations
Hiring company
Outamation
Outamation automates mortgage operations: loss mitigation, lien releases, document generation, QC and borrower communications. ISO 42001, SOC 2 Type II and ISO 27001 certified. Book a demo.
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