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Active4w ago

Service Agent, Patient Care Coordinator

Talkiatry·📍 United States

Employment

FULL TIME

Work mode

Remote

Experience

Not stated

Salary

$19/hr

Role overview

Job description

As a Patient Care Coordinator , you will serve as a key point of contact for our clinicians, providing high-quality support across administrative, customer service, and workflow navigation needs. You will manage and prioritize a high volume of inquiries, resolving requests independently when appropriate and partnering with cross-functional teams to ensure timely and effective resolution. You will leverage multiple communication channels including phone, chat, email, and SMS, to execute objectives, facilitate timely resolution, and provide a seamless support experience for our clinicians. Success in this role requires a strong commitment to operational excellence, service quality, and stakeholder experience. You will be expected to consistently deliver a high standard of service that strengthens the clinician experience, supports patient care, and reflects Talkiatry’s commitment to excell

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About this listing

  • Source: Talkiatry's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
  • Posted 1 Oct 2026

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What they are looking for

Skills & requirements

customer service

Qualification

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status

Department · Corporate & Technology

Hiring company

Talkiatry

Finance & Banking

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