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Active2w ago

Sr. Customer Engineer, Enterprise

Pendo·📍 London, England, United Kingdom

Employment

Full-Time

Work mode

On-site

Experience

5–8 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the

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About this listing

  • Listed from Pendo's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 9 Oct 2026

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What they are looking for

Skills & requirements

javascript →react →machine learning →ai →swift →salesforce →recruitment →

Qualification

Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture

Department · Customer Engineering

Hiring company

Pendo

**All open positions at Pendo are listed below. Given the increase in recruitment fraud, please only apply to Pendo roles using the links below.

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