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Role overview
Job description
Role Summary The Support Team Lead owns G19 Studio's post-delivery support function day to day triaging incoming requests, leading a small team of Support Engineers, and acting as the first point of continuity for projects between active delivery phases. This role reports into Engineering leadership rather than any single delivery team, so it can serve every project impartially. Key Responsibilities • Own the day-to-day operation of the support queue: triage incoming tickets, classify them by severity and urgency, and route each one to the right engineer or team. • Serve as the main point of continuity for projects that are paused or between active phases, keeping context intact so nothing is lost while work isn't actively underway. G19 Studio Support Team Recruitment Page 2 of 4 • Act as the first escalation point for the team pick up technical, commercial, and client-relationship issue
…About this listing
- Listed from India Health Link's careers site via Keka · last confirmed on the source 25 Oct 2026
- Posted 15 Sept 2026
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What they are looking for
Skills & requirements
Department · Information Technology
Hiring company
India Health Link
hPod Health Kiosk - Smart Health Screening Technology for Hospitals, Corporates, and Communities
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₹8L – ₹10L/yr
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