Technical Support Engineer

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Field Service Engineer will supervise the onsite installation of the KARNO™ Power Module at customer sites, and lead the commissioning, maintenance, troubleshooting, and on-site customer support for the successful deployment of the KARNO Power Modules. This position is part of Hyliion's field service organization, which supports KARNO installations across the United States. Current deployments are primarily in defense and data center applications. The position begins with a training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units, with remote support from the engineering team. Diagnose issues using remote monitoring systems and troubleshooting logs. Troubleshoot controls, instrumentation, and high-voltage electrical system issues. Supervise installation work at customer sites and provide the required technical support. Serve a

We are seeking a detail-oriented PCB Layout Engineer to maintain electronic component libraries and develop printed circuit board layouts. This role works closely with electrical engineering, mechanical engineering, procurement, and NPI to ensure component data and PCB designs are accurate, consistent, and ready for production. This position is in Austin, Texas. Key Responsibilities Create, verify, and maintain schematic symbols, PCB footprints, and associated 3D models. Validate component pin assignments, dimensions, land patterns, and library attributes against manufacturer documentation. Maintain library naming conventions, revision control, and component approval processes. Develop PCB layouts from approved schematics, including component placement, routing, stackup coordination, and design rule setup. Collaborate with engineers to address electrical, mechanical, thermal, and manufacturing requirements. Run design rule checks, resolve layout issues, and participate in design reviews. Prepare fabrication and assembly deliverables, including Gerber or ODB++ files, drill files, drawings, and pick-and-place data. Coordinate with PCB fabricators and assembly suppliers to resolve manufacturing questions. Support engineering changes and maintain accurate release documentation. Work with procurement and engineering to identify obsolete components and evaluate suitable alternatives. Required Qualifications Experience with setting up PCB design and electronic component library management. Proficiency in Cadence Allegro/OrCAD. Ability to interpret schematics, component datasheets, and mechanical drawings. Working knowledge of PCB fabrication, assembly processes, and design for manufacturability. Familiarity with relevant IPC standards for PCB design and component land patterns. Strong attention to detail, documentation skills, and ability to manage competing priorities. Experience with multilayer, high-density, mixed-signal, and high-speed PCB designs. Familiarity w

About Us Infinitum has raised the bar for a new generation of motor that is better for the planet and people. The company’s patented air core motors offer superior performance in half the weight and size, at a fraction of the carbon footprint of traditional motors, making them pound for pound the most efficient in the world. Infinitum motors open up sustainable design possibilities for the machines we rely on to be smaller, lighter and quieter, improving our quality of life while also saving energy and reducing waste. Based in Austin, Texas, Infinitum is led by a team of industry experts and pioneers. To learn more, visit goinfinitum.com. Position: RMA/Field Service Technician Location: Austin, TX (on-site/Hybrid) Job Overview: We are seeking a skilled Field Service Technician to join our team and provide exceptional technical support to our customers. In this role, you will be responsible for performing installation, commissioning, troubleshooting, and repair of Infinitum's Integrated Motor & VFD products at customer sites. You will also be responsible for documenting your work, providing technical feedback to internal teams, and developing relationships with customers to ensure their satisfaction. Key Responsibilities: • Install and commission Infinitum's integrated motor and VFD products at customer sites • Conduct on-site troubleshooting and testing of Infinitum's integrated motor and VFD • Conduct on-site repairs to minimize customer downtime • Provide technical feedback to internal teams, including sales, product management, operations, and engineering • Develop strong relationships with customers to ensure their satisfaction • Document all troubleshooting and repair activities • Provide detailed service reports that support department metrics Qualifications and Skills: • 3 - 5 years of experience commissioning and troubleshooting electrical circuits, 3 phase motors, EC motors, and variable frequency drives (VFDs) in a Field Service environment. • 3

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments. This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the reliability and performance of next-generation AI systems. The Team The Systems Engineering and Hardware Engineering teams are responsible for enabling the bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms. The team works closely with server engineering, firmware teams, platform architects, and data center operations to support the development, testing, and deployment of next-generation AI compute systems. This collaborative environment enables rapid problem-solving and continuous improvement of Graphcore’s hardware platforms from early development through production deployment.

Position Summary The Automation Engineer is an intermediate role focused on deployment, optimization, and support of automated systems and software tools, including workcells, liquid handlers, and analytical instruments. This engineer has more independence than an Associate and is expected to have a solid foundation in sustaining engineering (troubleshooting and development). This individual should have a solid understanding of most complex automated liquid handling systems used in the lab, and can drive engineering projects of medium complexity independently and of high complexity with some guidance. They document work completely, follow SOPs, and contribute to Production Engineering documentation and team knowledge. Work is organized across Production Automation Engineering's project portfolio categories—Stabilize, Standardize, and Optimize—and commonly includes liquid-handler capacity expansion, platform upgrades, assay/workflow verification, instrument troubleshooting, and go-live support for production systems. Roles and Responsibilities Complexity & Problem Solving Operate as a semi-autonomous individual contributor within Production Engineering. Deploy liquid handling robotics for capacity expansion. Use SOPs or work instructions when available and assist with drafting documentation for new deployments. Perform defined continuous improvement projects; take ownership of assigned work and report to the project leader and/or manager. Contribute to Stabilize / Standardize / Optimize projects from intake through execution, including providing status updates and supporting schedule and % complete tracking. Handle complex troubleshooting, repairs, and maintenance. Provide 2nd-tier support to the Service Engineering team. Solve non-routine problems with some guidance. Perform assignments following SOPs. Support technical work independently on medium-complexity scope projects and with guidance on high-complexity scope. Assist with performance qualification

About the job Spend your summer turning technical knowledge into tools that help data center teams work with confidence. As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin. You will help build clear documentation, training materials and knowledge resources for data center engineering environments. You will work with engineers, operational teams and subject matter experts to turn complex information into usable guidance. Your work will help colleagues understand current processes, onboard faster and apply information with confidence. This is a 12-week, full-time summer internship, planned for May to August. You will own defined project tasks with guidance, feedback and support from experienced team members. You will gain practical experience in documentation, training content, knowledge systems and project coordination. The team and culture You will work with a team that supports the infrastructure used to develop and test the next generation of AI systems. Work happens through clear briefs, expert input, structured reviews and regular feedback. You will be trusted to organize information, ask useful questions and improve how knowledge is shared. Decisions are made through accuracy, clarity, user feedback and alignment with the right subject matter experts. The team values people who think big, act fast, take responsibility and speak up. As an intern, you will build confidence by helping technical teams make complex information easier to use. What we’re looking for Current enrollment in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication or a related field Strong written communication skills and the ability to organize information clearly for different audiences Careful attention to detail, with a commitment to accurate, high-quality work Ability to follow established processes, incorporate feedback and ask questions wh