₹45K – ₹65K/mo
Role overview
Job description
Job Description: We are seeking a highly motivated and customer-oriented Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical support to customers utilizing our Software as a Service (SaaS) products primarily through voice channels. You will be the first point of contact for customers experiencing technical issues and will provide prompt and effective resolutions to ensure customer satisfaction. Responsibilities: Provide excellent technical support to customers via phone and other voice channels. Troubleshoot and resolve software and technical issues related to our SaaS products. Assist customers with product installation, configuration, and usage inquiries. Document all customer interactions, including details of the issue and steps taken for resolution, in our ticketing system. Escalate com
…About this listing
- Source: Adit's official careers site (via Keka) · last confirmed on the source 26 Oct 2026
- Posted 8 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Requirements: Willing to work in US shift Education should be in tech background like Computer engineering/ Computer science / MCA/ MSCIT/B.tech/ M.tech etc
Department · Server Installation
Hiring company
Adit
Adit is an all-in-one AI-powered patient communication and engagement platform for dental practices, combining calls, messaging, scheduling, forms, payments, and automation.
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