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Active12mo ago

Workforce / Bench & Redeployment Manager

Wing Assistant·📍 Philippines

Employment

FULL TIME

Work mode

Remote

Experience

3+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About the Role We’re looking for a Workforce / Bench & Redeployment Manager to own our bench management and talent redeployment strategy, ensuring every idle or at-risk assistant is re-engaged within 72 hours.This role combines operational agility with strategic foresight — balancing workforce supply and client demand while maintaining a “hot bench” of ready, vetted, and trained talent to minimize downtime and reduce churn.

Qualifications - Minimum 3 years of experience in workforce management, operations, or staffing logistics. - Proven track record managing bench or redeployment programs in a BPO, RPO, or managed service environment. - Strong understanding of utilization metrics, forecasting, and talent mapping. - Excellent coordination and communication skills across multiple teams (Ops, TA, Training). - Analytical mindset with experience using Excel, workforce dashboards, or CRM/ATS

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About this listing

  • Source: Wing Assistant's official careers site (via Lever) · last confirmed on the source 30 Oct 2026
  • Posted 11 Oct 2025

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What they are looking for

Skills & requirements

Qualification

Minimum 3 years of experience in workforce management, operations, or staffing logistics

Department · Corporate

Hiring company

Wing Assistant

Technology

Hire top virtual assistants worldwide for under $8/hr. Includes free CSM, training, WorkSpace app, expert supervision, and flexible month-to-month plans.

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