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Active24mo ago

ZOHO Functional Consultant

Softcore Solutions·📍 Mumbai, Maharashtra, India

Employment

FULL TIME

Work mode

On-site

Experience

3–8 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Work closely with business stakeholders to gather requirements and translate them into functional specifications. Configure and implement various Zoho applications, including CRM, Zoho Projects, Zoho Desk, and others based on business needs. Analyze existing business processes and identify optimization opportunities using the Zoho ecosystem. Facilitate integration of Zoho applications with external systems through APIs and third-party tools. Develop custom workflows, blueprints, and automation within Zoho to enhance operational efficiency. Conduct training sessions for end-users and provide ongoing post-implementation support. Monitor and ensure data integrity, system performance, and reliability. Collaborate with the technical team to resolve issues and enhance system functionality. Create process flow diagrams, SOPs, and user guides for smooth handovers. Requirements Deep functional understanding of Zoho, including Zoho CRM, Zoho Projects, Zoho Desk, Zoho One etc. Efficient implementation, customization, and administration of Zoho and related apps. Complete knowledge of system configuration and setup. Expertise in workflows, automation, blueprints, and reporting within Zoho.

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About this listing

  • Source: Softcore Solutions's official careers site · still listed there on 9 Nov 2026
  • Posted 13 Nov 2024

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What they are looking for

Skills & requirements

Hiring company

Softcore Solutions

Finance & Banking

SoftCore Solutions is an ERP, CRM & Cloud Implementation Partner in India. We can help you implement SAP Business One | Oracle NetSuite | Salesforce in your organization.

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