Account Engineer Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Digital Partners and Fintech Business Development Manager (FTC) Business Development Manager - Digital Partnerships & Fintech Business development: This role is a 12-month contract (maternity cover). This role is in the Fintech, Digital Partners & Government team which has broad brief to develop business and manage relationships across multiple verticals and customers. Fintech and Digital Partnerships (on which this role is focused) is a fast-growing, strategically important part of the Mastercard business. The Fintech and Digital Partners Business Development Manager will be responsible for bringing new Fintech and Digital Partners new business to Mastercard, working across multiple verticals, identifying opportunities across the Mastercard product and services set. The role will also involve building and managing strategic relationships to maximise revenue opportunities. Role and Responsibilities • Assist with the development of the UK & Ireland Fintech and Digital Partners Business Development and Relationship Management strategy. • Assist with the development and management of a robust sales pipeline in coordination with Product, Customer Solutions Centre and FDG and MCDS Account Management teams. • Prospect for new Fintech and Digital Partners business using col

About HopSkipDrive At HopSkipDrive, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation. Through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We use AI every day, and not as a productivity add-on. It's woven into how we work at every level. We're rethinking how work gets done, who does what, and what a small team can accomplish. If you've already built AI into how you work, you'll hit the ground running. If you haven't, you'll need to be ready to learn fast and work differently than you have before. Who We Are Our team of Sales Development Representatives create the first stage relationships with prospects at some of the largest school districts in the country. Your goal is to educate prospects on HopSkipDrive’s service and schedule meetings for them to speak with our Account Executives. Our Sales Development Team is the engine that drives HopSkipDrive’s growth. Here is a short list of what you will be doing: Work in conjunction with sales team to research and evaluate prospective leads Establish a rapport with potential prospects Use a consultative sales approach during outreach to accurately assess the needs of prospective clients Cold call and email identified leads and determine if there is a potential need for HSD’s services Utilize Salesforce CRM to manage sales funnel and determine outreach strategies Meet or exceed SDR quotas (includes emai

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. Lead Edmentum's largest and most strategic customer partnership. In this high-impact leadership role, you'll own Customer Success and Professional Learning efforts across New York City Public Schools, partnering with senior district leaders to drive retention, growth, and measurable student outcomes. This is a unique opportunity to shape strategy for one of the most visible accounts in the company while developing a high-performing team. Where You'll Work: This is a remote, work from home position based in the New York City area. Candidates must live within a commutable distance of NYC, as the role requires regular in person engagement with district leaders, customers, and team members throughout the region. Travel is primarily local and varies based on customer and business needs. What You’ll Do Own a portfolio of Edmentum’s most strategic, high value enterprise partnerships. Serve as the executive-level lead for multi-year account strategy, implementation, and adoption, ensuring each partnership delivers measurable outcomes for students and educators. Lead, hire, and develop a team of Enterprise CSMs. As their people manager, set clear goals, coach to performance, conduct performance reviews, and build a team equipped to serve Edmentum’s most complex customers. Own retention and renewal outcomes across the enterprise book of business. Forecast renewals accurately, lead mitigation for at-risk high-value accounts, and serve as the executive escalation point for your te

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm's top-line growth through strategic partnerships, growth initiatives, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market. As an individual contributor, the Lead owns the go-to-market operations for a specific product line or segment end to end. You're handed the objective and you decide how to execute: building the target lists, assigning appropriate account actions, segmenting customers by contractual and pricing eligibility, and tracking adoption. You turn high-level product and pricing inputs into a plan a rep can actually execute. What You'll Do Own go-to-market operations for field teams executing on strategic initiatives — segmenting potential customers and managing the legal and pricing operations. Turn inputs from cross-functional stakeholders like Product, Legal, Risk, and Pricing into an executable process. Manage Affirm’s first-in-class AI contract dashboard for field teams to understand legal and pricing eligibility for product initiatives. Build and maintain the tools and playbooks the field

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. As a Business Development Representative, you’ll be an integral part of our EMEA sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. It’s a fast-paced role and a perfect entryway into sales within the SaaS space. Learn the fundamentals of expanding Aircall's customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role. Passion, drive, ambition,

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the role Ever walked into a local game store on release night and felt the buzz? That energy starts with stores getting into the Wizards Play Network, and that is where this role comes in. As a WPN Application Specialist, the contractor reviews retailer applications across North America and helps new stores get approved quickly and accurately, so they can open their doors to players sooner. This is a contract role focused on reviewing and approving applications rather than ongoing store coaching. It is a great fit for someone who loves getting the details right and takes real satisfaction in clearing a queue well. Curious what a day looks like? Mostly steady, focused review work, with the Retailer Success team close by whenever a case gets interesting. What the role involves The specialist reviews WPN retailer applications, account updates, and ownership transfers for North America, approving stores that meet WPN standards and flagging the ones that need a closer look. Keeping retailer records accurate and complete in our internal systems is a core part of the work, and so is following our review process and telling us when a step is unclear so we can make it better. Along the way, the specialist spots common patterns, like missing information on applications, and shares them with the team so we can make applying easier for stores. On the trickier or unusual cases, senior team members are there to partner and problem-solve together. What we're looking for We would love to hear from someone with some experience reviewi

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: The Global Customer Implementation Specialist is the engine of the Bandwidth Implementation team. You own your customers from the moment a deal closes to the moment they graduate to their long-term support team, and you drive that journey with purpose. Getting customers to live production traffic on the Bandwidth network as fast as possible is the mission, and you take that personally. You own your cases without day-to-day direction. You build project plans, manage customer relationships, coordinate across internal teams, and hold everyone accountable to the timeline including the customer. You understand what the customer is trying to achieve and you shape the experience around that outcome, not just the checklist. You are expected to deliver consistently, communicate proactively, and contribute to the team beyond your own case load. Lane assignment is determined by account complexity, team need, and your demonstrated capabilities. What You'll Do: Customer and project management Own the full implementation lifecycle for assigned accounts from case creation through graduation. Build and manage a project plan for assigned accounts. Define milestones, assign action items, and keep all parties accountable to committed dates. Facilitat

CPI Security, a leader in the security and automation solutions industry, is looking for a Revenue Recovery Representative to join our growing team at our headquarters in Charlotte, NC! We are looking for a Revenue Recovery Representative who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy individual who is self-motivated, detail-oriented, and possesses the ability to multi-task in a fast-paced, team-oriented environment. Key Responsibilities : Manage collection efforts with a high level of persuasiveness & professionalism. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Place account on hold for incoming orders until payment is received. Document daily collections activity including, but not limited to, emails sent as well as inbound and outbound phone calls. Place outbound calls to delinquent customers to collect past due billing Receive inbound calls from customers that wish to make payments or payment arrangements Print, fold, and mail dunning letters to delinquent customers Audit the cancel reason report on a monthly basis May have additional duties as assigned by Management Job Requirements/Experience: High school diploma required Minimum of 2 years B2C and “soft” collections experience a plus The hours for this position are Tuesday to Friday 12-9 and Saturday 9-5 with Sunday and Monday off. The pay for this position ranges from $42-52k in annual earnings. What’s In It For You: Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance opt

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Role We are looking for a Revenue Enablement Specialist dedicated to our Account Management (post-sales) organization — at a pivotal moment for the business. As Aircall moves upmarket, leans into an AI-first product strategy anchored by AIVA, and doubles down on a land-and-expand motion, our AMs are central to driving retention and expansion revenue, and this role keeps them ready for it. Working closely with the Team Lead, Revenue Enablement, you will equip our tenured AMs with the skills, k

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. You will work closely with Account Executives (AE), and you will engage inbound prospects via chat and over the phone, to qualify them and discuss the opportunity with AEs. This role is integral in the gathering of pre-sales prospect information and also in its collaboration with Sales teams across the Region The ideal candidate would bring a positive energy to the team, is curious, and motivated to learn. Customer-facing experience is key - this position will be the perfect start to launch your

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role: Reporting to the Director of Customer Success, UK and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key rela

Director of Marketing Operations Location: London Office requirement: Minimum 2 days in the office Employment type: Permanent At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Director of Marketing Operations to oversee the Marketing Ops team based in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Director of Marketing Operations you’ll: Lead the people that are the engine that improves the efficiency and performance of our Growth Marketing team. Marketing Ops at GWI is a growth engine, not a service function. Reporting to the VP Growth Marketing and as a member of our Marketing Leadership team, you’ll have real influence and be expected to identify and drive initiatives that have an impact on pipeline and revenue. A few things you’ll be responsible for: Leading and mentoring two direct reports. You’ll own the prioritisation and delivery of the MOps roadmap, ensuring your team are working on the highest impact projects. Ownership of our entire marketing tech stack, including assessing new tech, budget ownership, vendor management, and rationalising the stack when necessary. The lead and account lifecycle. You will be responsible for lead and account scoring and ensuring actionable intent signals are surfaced to Sales. Data governance and quality in all tooling. You’ll work closely with RevOps to ensure data is syncing seamlessly in Salesforce and Hubspot. Define and govern our campaign infrastructure and attribution reporting. You’ll be responsible for our measurement methodology and ensuring we have a clear source of truth for performance Collaborating with, global marketing, revenue, product and RevOps to improve GTM operations Advising the Marketing & Revenue leadership on GTM efficiency, investment trade-offs, and improvements to our operating model I

About Bolna Bolna is building the voice infrastructure for India, powering millions of AI-powered conversations for businesses across BFSI, e-commerce, logistics, and more. About the role You will own new-logo sales into Banks, NBFCs, Insurers and Fintechs for Bolna's Voice AI products : voice agents, workflows and analytics. This is a hunter role. You will find the accounts, build the relationships, create the pipeline and see deals through a long BFSI sales cycle, working directly with the Lead, GTM & Sales. It suits someone who has sold software to BFSI buyers, enjoys early-stage ambiguity and wants high ownership. Key responsibilities : The core of the role is finding new BFSI accounts and turning them into a steady, qualified pipeline. Account scouting: identify and prioritise new BFSI accounts (banks, NBFCs, insurers, fintechs) and map the right decision-makers Pipeline creation: build a lead pipeline from scratch through networking, cold outreach, referrals and industry events Relationship building: develop and nurture client relationships through consistent engagement, meetings and follow-ups across a long sales cycle Lead follow-up: qualify inbound and outbound leads and follow up persistently so no opportunity goes cold Full-cycle selling: understand client requirements in depth, run product demos of Bolna's voice agents, workflows and analytics, negotiate pricing and close deals Internal collaboration: work with Business, Product and Marketing teams to understand the product deeply, pass client feedback and requirements back, and plan events that showcase Bolna's solutions Market research: track BFSI trends, new categories and product gaps, and monitor competitors' solutions, strategy and pricing Requirements : Candidates must have 2–3 years of B2B sales experience in SaaS or Voice AI, with BFSI clients as their core market. 2–3 years of experience selling B2B SaaS or Voice AI products to BFSI clients (banks, NBFCs, insurance, fintech) Proven track re

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana About the Team Logistics Service Providers (LSPs) sit at the center of global trade. Freight forwarders, customs brokers, carriers, and 3PLs touch millions of shipments and connect shippers, suppliers, and governments. The LSP Platform team builds the products that let these companies run on Altana's network, so they can screen and clear shipments faster, protect their customers from risk and delays, and offer new trade intelligence services to the shippers they serve. About the Role As an Agent Product Manager, you'll be working closely with our strategic LSP customers in-country, working from their offices, alongside their brokers, compliance analysts, operations leads, and IT teams. You are the product owner for Altana within the account: you understand how their business actually runs, decide what Altana should do for them, and make sure it gets deployed, adopted, and expanded. You'll partner closely with our Technical Account Managers to set the strategic direction and roadmap for each account. Together, you'll define where Altana fits in the customer's operations today, where it should go over the next 12 to 24 months, and what it takes to get there. You own the product vision for the account and the outcomes it produces. You Will Work onsite with customers. Spend significant time at customer sites, learning their business models, operations, and customer relationships across forwarding, brokerage, and carriage, including the workarounds nobody writes down. Build a deep understanding of LSP business models, operations, and customer relationships across forwarding, brokerage, and carriage, and turn that into clear product priorities. Set success metrics tied to customer impact, such as fewer holds and detentions, faster clearance, lower compliance co

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As the Director of Trade Strategy within Gilead’s US Market Access, you will be the subject matter expert and serve as point-of-contact for internal stakeholders, including Brand, Managed Markets, Government Affairs, Finance, Legal and executive leadership, on all business questions related to Gilead’s channel strategies and distribution networks, impacting in-line and pipeline assets. This pivotal role demands both strategic vision and hands-on execution. You will be driving recommendations with senior leadership and following through on implementation of those recommendations with Trade Account and Operations Teams. This role reports to the Sr. Director, Trade and Market