About the Team The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet and exceed their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry. About the Role We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB customers. This is a high-touch, relationship-driven role focused on delivering measurable business outcomes across the full customer lifecycle, including onboarding, adoption, renewal, and expansion. As a Senior CSM, you will operate as a trusted advisor to key stakeholders, partnering closely with Account Management to drive long-term customer success and revenue growth. You’re excited about this opportunity because you will… Own a High-Value Book of Business. Manage a tailored, high-value portfolio of customers in key strategic markets, delivering deep, high-touch engagement to drive strong customer health, retention, and expansion. Drive End-to-End Customer Outcomes. Own the full customer lifecycle—from onboarding and adoption through renewal and growth—ensuring customers realize measurable ROI and long-term value from our platform. Lead High-Impact Customer Engagement. Develop and execute tailored account strategies, including leading high-impact business reviews and planning sessions with senior and executive stakeholders. Act as a Trusted Advisor. Build deep relationships with key decision-makers, providing strategic guidance that influences customer business outcomes and long-term success. Partner Closely with Account Management. Collaborate in a highly integ
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About the role As a Commercial Sales Manager at Perplexity, you'll lead a team of Commercial Account Executives selling Perplexity Enterprise and Computer to small and mid-sized organizations. You'll be responsible for hiring and ramping the team, coaching sellers through efficient, high-velocity sales cycles, and owning team revenue targets. Responsibilities Lead, coach, and develop a team of Commercial Account Executives, providing regular feedback to drive individual and team performance Own team revenue, logo, and activity targets, with accountability for pipeline creation, deal velocity, and forecast accuracy Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement Coach the team on outbound prospecting, account prioritization, and converting existing self-serve customers into Enterprise relationships Help AEs qualify with discipline and run efficient sales cycles from discovery through close, partnering with Enterprise AEs when an account warrants a larger motion Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action You may be a good fit if 5+ years of SaaS sales experience selling to small and mid-sized organizations, with 2+ years directly managing quota-carrying Account Executives A track record of meeting or exceeding team revenue targets in a high-growth environment Experience hiring, ramping, and developing sellers Experience coaching teams to generate their own pipeline through outbound and product-led signals in a high-velocity sales motion Strong command of Salesforce, pipeline management, and forecasting Background selling technical products, ideally AI, data, or infrastructure Comfort operating without an established playbook
Square is looking for high-energy, motivated professionals with sound business insight and natural sales instincts. You will be joining our Restaurant or Generalist team to help build our Sales Development organization. You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business. As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem. As the first line of contact, you understand the diverse needs of our merchants. You will become an expert in the products and services that enables merchants to grow with the Square ecosystem. You will use your convincing personality and passion for winning to improve the standard of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, and calling at scale. This position is the starting point to many growth opportunities within the Square team. We have designed our program to facilitate career growth in the BDR direction of choice. Prior to being promoted into a new role, you have the ability to increase your on target earnings by leveling up within the organization. You Will Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles Reach out to businesses in your pipeline at scale through cold calling, emailing and social selling Promote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help Grow your career in sales through frequent developmental opportunities and mentorship from the Account Executive team Consistently attain and exceed your monthly quotas Residence within 50 miles of the posted office location. You Have A desire to grow your career in sales A BA/BS degree or equivalent practical experience
Specialist - Collaboration Description - The Collaboration Specialist is responsible for owning the Video/Voice Solution focused selling activities aligned to an overall account strategy and the Account Executive (AE) with existing or new accounts. This role focuses on driving innovation, value proposition, account acquisition, pipeline management, and strategic collaboration, and delivering forward-thinking service offerings that address client needs in a rapidly evolving technology landscape. Key Responsibilities Use collaboration expertise to drive proactive initiatives for Video/Voice solutions. Provide expert support and lead technical sales leads. Maintain knowledge of competitors' value propositions and navigate complex organizational structures. Achieve sales quotas and drive successful sales initiatives. Collaborate with the AE to identify, land, adopt, expand, renew, and close opportunities. Ensure high-quality pipeline management and strategic collaboration. Establish and maintain consultative relationships with clients at all levels, including executive leadership Develop and present outcome-based solutions tailored to customer business needs Education & Experience Recommended: Bachelor’s degree is preferred but not required. Minimum of 5 years of experience in sales or a similar role. Proven track record of achieving sales quotas and driving business growth. Experience in managing sales processes and building customer relationships. Strong understanding of market trends and ability to turn insights into business opportunities. Knowledge & Skills Expertise in c
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Regional Vice President is responsible for being a subject matter expert in AI, driving strategic growth and revenue expansion within assigned enterprise accounts. This role manages high-value client relationships, identifies new business opportunities, and collaborates cross-functionally to deliver tailored solutions that meet client and company objectives. The position requires advanced knowledge of enterprise sales, account management, and strategic planning, with a focus on achieving sustained revenue growth and client satisfaction. Duties/Responsibilities Develops and executes strategic account plans to achieve annual growth targets and multi-year revenue objectives. Builds and maintains trusted, long-term client relationships across multiple organizational levels. Identifies and develops cross-functional product and service expansion opportunities within assigned accounts. Collaborates with internal stakeholders to align sales strategy with company goals, ensuring
About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. About the role: OfficeSpace is looking for a Director of Sales Development to build the next generation of our pipeline engine. You will own inbound- and outbound-sourced pipeline across new-logo and expansion accounts, lead our strategic ABX motion, and develop SDRs and Senior SDRs into high-performing GTM talent. You'll shape how people and AI agents work together—using automation to expand capacity while keeping judgment, relationships, and buyer experience human-led. This is a builder role. You'll partner closely with Sales, Marketing, Revenue Operations, Finance, and Enablement to turn revenue goals into a focused operating system that improves account penetration, conversion, pipeline productivity, and talent development as OfficeSpace moves upmarket. What you'll do: Own the pipeline engine. Translate revenue targets, pipeline coverage, conversion rates, and productivity assumptions into SDR capacity, quotas, territories, coverage, and investment decisions. Build a high-performing team. Lead, coach, and develop SDRs and Senior SDRs against clear goals for pipeline, conversion, quality, productivity, and progression. Lead strategic ABX. Turn account segments, intent, buying-group signals, whitespace, and market triggers into focused action across Mid-Market and Enterprise new-logo and expansion accounts. Build depth in priority accounts. Establish disciplined account-planning motions across research, contact ma
Square is looking for high-energy, motivated professionals with sound business insight and natural sales instincts. You will be joining our Restaurant or Generalist team to help build our Sales Development organization. You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business. As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem. As the first line of contact, you understand the diverse needs of our merchants. You will become an expert in the products and services that enables merchants to grow with the Square ecosystem. You will use your convincing personality and passion for winning to improve the standard of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, and calling at scale. This position is the starting point to many growth opportunities within the Square team. We have designed our program to facilitate career growth in the BDR direction of choice. Prior to being promoted into a new role, you have the ability to increase your on target earnings by leveling up within the organization. You Will Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles Reach out to businesses in your pipeline at scale through cold calling, emailing and social selling Promote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help Grow your career in sales through frequent developmental opportunities and mentorship from the Account Executive team Consistently attain and exceed your monthly quotas Residence within 50 miles of the Sydney or Melbourne offices. You Have Full bilingual language proficiency in Mandarin A desire to grow your
Square is looking for high-energy, motivated professionals with sound business insight and natural sales instincts. You will be joining our Restaurant or Generalist team to help build our Sales Development organization. You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business. As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem. As the first line of contact, you understand the diverse needs of our merchants. You will become an expert in the products and services that enables merchants to grow with the Square ecosystem. You will use your convincing personality and passion for winning to improve the standard of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, and calling at scale. This position is the starting point to many growth opportunities within the Square team. We have designed our program to facilitate career growth in the BDR direction of choice. Prior to being promoted into a new role, you have the ability to increase your on target earnings by leveling up within the organization. You Will Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles Reach out to businesses in your pipeline at scale through cold calling, emailing and social selling Promote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help Grow your career in sales through frequent developmental opportunities and mentorship from the Account Executive team Consistently attain and exceed your monthly quotas Residence within 50 miles of the posted office location. You Have Full language proficiency in English & Mandarin A desire to grow your
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the strategic account sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta’s innovations, best practices, and capabilities with our valued customers’ business objectives and priorities. As a strategic and trusted advisor, you will shift customer mindsets, create demand for our solutions, and drive higher business value and executive alignment between Okta and our customers. The ideal candidate embodies a high-performance mindset—consistently raising the bar, turning action into traction, thriving in change, and moving fast to simplify and repeat. It requires complementing Okta’s innovations, efficiencies and capabilities with our valued customers’ business objectives and priorities thereby driving higher business value and executive alignment between Okta and our customers, but it also demands a leader who can navigate these constraints with urgency and an obsession for concrete outcomes. Strong problem-solving, orchestration, and consultative skills are necessary for navigating challenges, finding innovative solutions, and winning as a team. In this role, you will: Deliver Customer Value: Develop and nurture strong customer and C-Level relationships to understand their business goals and needs, ensuring retention, happiness, and a significant return on investm
NYC - Hybrid Only Job Summary The Sales & Operations Associate Director is responsible for developing and executing strategies to maximize product sales, overseeing the Planning & Account Management team, analyzing trends, opportunities and driving product visibility with key team members by brand. This role also manages relationships with retail partners, monitors inventory levels and contributes to overall business growth. This role requires a mindset for business strategies with a focus on increasing product sales. This also includes developing effective strategies in partnership with the Planning Team, understanding the consumer trend, optimizing product placement, and building strong relationships with retail partners. The mindset is geared to achieving sustainable revenue growth, fostering brand loyalty, and adapting strategies. Principal Accountabilities Net Sales Develop customized by brand/by channel forecast & negotiation of OTB based on retailer provided forecast (when applicable), promo calendar, layered events, co-op investment, LY & current trend in collaboration with the Sr. Director, Sell-In and Sales Operations and the planning/account management team. In partnership with the Sr. Director, Sales Ops & Sell-In, is first point of contact with retail partners regarding net sales/retail sales forecasting, inventory management, PO negotiation and OTB optimization based on EPC O/H levels and growth expectation, flagging risks and opportunities in a timely and quantified manner. Work closely with the Sales Operations Manager to ensure seamless sales reporting. Responsible for developing Sales optimized processes or process enhancement to ensure maximum efficiency for key functions within the organization (i.e., Sales & SKU forecasting, budgeting, etc.) in partnership with the Sr. Director, Sell-In and Sales Operations. Minimize RTV liability in partnership with the planners & Sr. Director, Sales Operations & Sell
TERRITORY: This role will cover Las Vegas and surrounding areas. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background in oncology or a Minimum of 2 years of medical sales experience Knowled
Work Flexibility: Hybrid Join Stryker’s Finance team in a senior accounting role responsible for complex general accounting activities, including journal entries, account reconciliations, financial reporting, and month-end close. You will also review key accounting activities, support process coordination, and maintain compliance with accounting policies and internal controls. What you will do Serve as a subject matter expert for general accounting processes and provide guidance to new and existing team members. Perform complex accounting activities, including month-end close, journal entries, account reconciliations, fixed assets, cash accounting, financial reporting, and financial statement analysis. Review and approve journal entries and account reconciliations for assigned entities, ensuring accuracy and appropriate supporting documentation. Coordinate closing activities and other key accounting deliverables in collaboration with the Supervisor or Lead Analyst. Execute assigned Sarbanes-Oxley (SOX) controls and support internal and external audit requirements while maintaining compliance with accounting policies, procedures, and internal controls. Partner with local accounting teams and markets to investigate discrepancies, resolve accounting issues and queries, and escalate matters when required. Support the migration of accounting processes across countries in scope and create and maintain related process and procedure documentation. Identify root causes of accounting issues and opportunities to simplify, standardize, or improve accounting processes and operational efficiency. What you will need Required Bachelor’s degree in Accounting, Business Administration, or a related field. Minimum 3 years of relevant experience in finance or general
The SalesOps Associate provides front line support to our rapidly growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM 10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first hand how an effective, fast paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front line/Tier 1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such a
Specialist - Collaboration Description - The Collaboration Specialist is responsible for owning the Video/Voice Solution focused selling activities aligned to an overall account strategy and the Account Executive (AE) with existing or new accounts. This role focuses on driving innovation, value proposition, account acquisition, pipeline management, and strategic collaboration, and delivering forward-thinking service offerings that address client needs in a rapidly evolving technology landscape. Key Responsibilities Use collaboration expertise to drive proactive initiatives for Video/Voice solutions. Provide expert support and lead technical sales leads. Maintain knowledge of competitors' value propositions and navigate complex organizational structures. Achieve sales quotas and drive successful sales initiatives. Collaborate with the AE to identify, land, adopt, expand, renew, and close opportunities. Ensure high-quality pipeline management and strategic collaboration. Establish and maintain consultative relationships with clients at all levels, including executive leadership Develop and present outcome-based solutions tailored to customer business needs Education & Experience Recommended: Bachelor’s degree is preferred but not required. Minimum of 5 years of experience in sales or a similar role. Proven track record of achieving sales quotas and driving business growth. Experience in managing sales processes and building customer relationships. Strong understanding of market trends and ability to turn insights into business opportunities. Knowledge & Skills Expertise in c
We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. This is an in-office role based out of the London office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support. Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention. Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry. Strong analytical skills with a proven ability to solve complex problems using data. Excellent communication and interpersonal skill
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