Account Engineer Jobs

Job Summary: Based in NYC only. This position is responsible for supporting daily IT operations across office users, including helpdesk support, hardware and software troubleshooting, user account administration, onboarding/offboarding, and IT asset management . Also, this role supports B2B & B2C business and operational systems, including EDI operations, 3PL and marketplace-related system coordination, SAP/BI support, and collaboration with HQ IT, internal stakeholders, and external vendors. The ideal candidate should have strong troubleshooting skills, hands-on IT operational experience, solid communication skills, and the ability to manage multiple priorities in a fast-paced environment. EDI Operations – Mandatory & Critical Function Set up and manage new EDI connections for new trading partners Connect SAP ECP customer master to EDI profiles after customer creation Manage and maintain existing EDI channels (850/856/852/753/754/810/940/945), ANSI X12 EDI Platform experience (Intertrade, SPS, Cleo, etc) EDI file read/edit experience is a must Handle EDI mapping, configuration, onboarding, testing, and go ‑ live Monitor daily EDI transactions and troubleshoot failures proactively Work closely with EDI vendors to ensure SLA delivery and issue resolution Support business & sales teams in improving EDI automation and accuracy Strong skills in project management, with experience leading cross-functional teams through complex technology initiatives. End ‑ User Computing & IT Operations Oversee Windows & macOS troubleshooting Lead hardware/software lifecycle: procurement, setup, maintenance Ensure timely resolution of IT tickets with improved service quality Maintain IT documentation, SOPs, and operational standards Vendor, HQ & Stakeholder Management Manage relationships with EDI, ne

Perplexity is seeking a Business Development Manager to build and scale our enterprise BDR team. In this role, you will hire, coach, and lead a team of BDRs generating qualified pipeline for our Enterprise Account Executives. This role is ideal for a hands-on sales leader who has built pipeline generation functions before and wants to shape the outbound motion of one of the fastest-growing enterprise businesses in AI. Responsibilities Hire, onboard, and coach a team of BDRs, establishing the ramp plan, operating cadence, and performance bar Own the BDR contribution to sourced pipeline and qualified opportunities Design and iterate the outbound playbook, including account targeting, vertical messaging, and multi-channel prospecting Partner with Enterprise AEs on account planning, lead routing, and handoff quality Build vertical fluency on the team so reps can hold credible conversations with buyers in industries such as Financial Services, Legal, Life Sciences, and Consulting Coach reps to position Perplexity's full product suite, matching the right entry point to each account Run the operating rhythm: weekly 1:1s, call and message reviews, pipeline inspection, and a clear performance scoreboard Collaborate with Sales, Marketing, RevOps, and Strategic Finance on lead quality, source attribution, and compensation design Develop BDRs into future Account Executives and build a strong internal talent pipeline Qualifications 4+ years in SaaS sales or business development, including 1 to 2+ years directly managing a BDR or SDR team Proven track record of building or scaling a pipeline generation team in a high-growth environment Prior closing experience strongly preferred Skilled at coaching reps on outbound prospecting, qualification, and executive engagement Data-driven operating style with the ability to define, track, and improve conversion metrics Experience with modern prospecting tools and AI-native sales workflows Exceptional written and verbal communication; comfo

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for a Technical Implementation Account Manager (TAM) to support our customers as a trusted partner and problem-solver, blending strong relationship management with a growing understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, contributing to long-term growth, adoption, and measurable business outcomes. This role operates in an AI-native environment, and we expect TAMs at this level to use AI tools as a daily multiplier across account preparation, workflow analysis, solution design, follow-through, and customer enablement. TAMs at this level manage a defined book of business and own day-to-day execution for their accounts, while working closely with more senior TAMs and cross-functional partners on complex initiatives. You’ll use established frameworks, playbooks, and templates to guide onboarding and adoption, monitor account health, and help ensure stakeholders see continuous value throughout their lifecycle. At the L04 level, success means not just understanding AI-enabled features, but showing sound judgment in when and how to use AI to improve execution quality, speed, and customer outcomes. Technical Account Managers are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Supporting customers through onboarding and implementation for assigned customers, following established discovery frameworks and implementation plans. Account Health & Engagement: Monitoring a

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Technical Support Expert - Accounts & Billing About the job This position is needed for delivering award-winning support to Twilio customers, making this role critical to supporting our customer base. This role will partner with various technical support, customer success, account administration, and billing teams at Twilio, and it will be customer-facing. The ideal candidate is a strong communicator, enjoys diving deep into details, excels at using data and reporting, and has a sharp attention to detail. This position will support our Global Account Administration and Billing Support team by helping resolve customer escalations and addressing complex technical issues related to our billing platform, which includes both Twilio and SendGrid. In addition, the TSE3 identifies emerging customer issues, manages break/fix escalations, and resolves TSE pain points. Responsibilities In this role, you’ll: Investigate account admin

The Team + The Role The Director, Field Marketing EMEA is a hands-on field marketing role owning the in-person and account-based programes that drive pipeline across EMEA. You'll sit within a lean team of three, reporting to the Senior Director, Demand Generation, EMEA — and you'll be building and executing programes yourself, and love doing so. We're looking for someone who is genuinely embedded in the European product and tech community, knows what moves and influences SAAS buyers in our key markets (UK, DACH, France, Nordics, and the Netherlands) and can connect every field investment to a commercial outcome. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Owning the end-to-end EMEA field marketing calendar — regional events, roadshows, conference activations, and hosted programmes built for European buyers Leading field programmes with particular depth in French and DACH markets, from concept through to post-event pipeline attribution Partnering closely with EMEA Sales to ensure every field investment is tied to account-level pipeline goals Designing and delivering executive programmes for every Pendo leadership visit to the region — pipeline dinners, roundtables, customer engagements Owning EMEA customer stories and connecting them to field moments, campaigns, and Pendo's broader content pipeline Executing co-marketing programmes with regional partners, resellers, and SIs Building and maintaining a visible, credible presence for Pendo across the European B2B tech and product community Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, you don't just follow i

A key position within the WS Hardgoods team responsible for leading revenue growth and driving sell-through improvement for assigned accounts. This role creates sustainable growth by developing and executing account strategies, as well as driving VMD, inventory management, and product merchandising initiatives. Essential Functions and Key Responsibilities: Develop account-specific business plans by setting sell-through and sell-in targets for assigned accounts, and drive alignment and execution in collaboration with key customers. Drive in-store merchandising proposals and improvements, maximizing visibility and brand exposure through SIS installations and space expansion, while delivering clear differentiation from competitors. &#34;Annual terms negotiation (including pricing and trade conditions): Negotiate key commercial terms such as pricing, promotional support, and rebates, and finalize annual agreements while ensuring profitability.&#34; &#34;Demand Planning, Sell-through, and Inventory Management: <

LOCATION: The territory for the role includes Long Island Suffolk, NY. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience Knowledge, Skills, and Abil

SLSQ327R305 Databricks is seeking a Lakebase Sales Specialist to help customers modernize their operational data foundation with Databricks Lakebase , our fully-managed Postgres offering for intelligent applications . This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications , helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team. Lead with outcomes for key Lakebase personas — including platform teams and developers , data teams , and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. Sell the value of fully-managed Postgres for intelligent applications , positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. Compete and win against legacy and cloud-native operational databases by leveraging our compete ass

SLSQ327R307 Databricks is seeking a Lakebase Sales Specialist to help customers modernize their operational data foundation with Databricks Lakebase , our fully-managed Postgres offering for intelligent applications . This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications , helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team. Lead with outcomes for key Lakebase personas — including platform teams and developers , data teams , and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. Sell the value of fully-managed Postgres for intelligent applications , positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. Compete and win against legacy and cloud-native operational databases by leveraging our compete ass

LOCATION: The territory for this position includes Westchester, NY. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience Knowledge, Skills, and

SLSQ327R348 Databricks is seeking a Lakebase Sales Specialist to help customers modernise their operational data foundation with Databricks Lakebase , our fully-managed Postgres offering for intelligent applications . This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications , helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have: Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team Lead with outcomes for key Lakebase personas, including platform teams and developers , data teams , and central IT, articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency Sell the value of fully-managed Postgres for intelligent applications , positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences Run complex sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks,

We are seeking an AR Credit & Collections Specialist to support collection activities and credit review processes associated with our Order-to-Cash. This role works closely with customers, Account Executives, Customer Success Managers, and the Billing team to drive timely payment resolution, assess credit risk, and minimize financial exposure while maintaining positive customer relationships. This is a hybrid role and is open to applicants located within Mexico City, Mexico and Bucharest, Romania. In this role, you will report to the Senior Manager, Accounting Operations. WHAT YOU’LL DO: Credit Review & Risk Assessment Serve as the primary reviewer for customer accounts that do not receive automatic credit approval through Dun & Bradstreet (D&B), conducting manual credit assessments to determine appropriate next steps Evaluate the creditworthiness of prospective and existing customers by analyzing credit reports, payment history, and account standing in accordance with company credit policy Make credit decisions within authorized limits, including approving customers, recommending alternative payment terms, or declining credit where risk thresholds are exceeded Serve as the initial reviewer for all non-standard payment term and billing schedule requests, escalating to appropriate approvers in line with the company's approval authority matrix Apply policy discretion when assessing borderline accounts, balancing revenue enablement with the company's risk tolerance Communicate decisions and recommendations clearly to Sales, Collections, and other relevant stakeholders to support timely order processing Accounts Receivable Collection Responsible for a high-volume portfolio of customer accounts, driving timely payment collection activities in alignment with company targets and policies Conduct collections outreach on past-due accounts through email and phone communication to drive pa

The Role Square is building one of the most dynamic sales organizations in fintech — and we're looking for a proven Sales Manager to lead, scale, and inspire a remote team of Account Executives. You'll run a high-velocity sales motion where inbound demand meets outbound hustle. Your team will turn thousands of interested sellers into thriving Square customers — and you'll help them do it faster, smarter, and better every quarter. This is a hands-on leadership role for someone who loves building process, coaching talent, and pushing results. You'll lead with data, empower with trust, and create a culture that celebrates performance, grit, and growth. If you're the kind of leader who rolls up your sleeves, drives revenue at scale, and knows how to build a world-class sales engine — this is your next big challenge. You Will Lead and develop a high-performing remote team of Account Executives focused on full-cycle selling Drive predictable revenue growth through clear KPIs, metrics, and consistent quota achievement Hire, train, and promote top talent while building a culture of continuous improvement Coach for excellence through live call participation, 1:1s, and data-backed feedback Create scalable processes to optimize pipeline management and forecasting accuracy Partner with Marketing, Product, and Sales Ops to strengthen our go-to-market motion Use data-driven insights to track performance and implement strategic improvements You Have 2-3+ years of sales management experience, leading quota-carrying Account Executives or full-cycle sellers is preferred Track record of exceeding team revenue goals in a high-velocity sales environment Proven success hiring, ramping, and developing AEs to full productivity Experience managing remote teams with a focus on metrics and accountability Strong business acumen with ability to build scalable systems and processes Exceptional communication and influencing skills across all levels Data-driven approach to coaching and performance

SLSQ327R338 Databricks is seeking a Lakebase Associate Director Specialists to help customers modernize their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives within our Retail vertical to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team. Lead with outcomes for key Lakebase personas — including platform teams and developers, data teams, and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. Compete and win against legacy and cloud-native operational data

SLSQ327R347 Databricks is seeking a Lakebase Sales Specialist to help customers modernise their operational data foundation with Databricks Lakebase , our fully-managed Postgres offering for intelligent applications . This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications , helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have: Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team Lead with outcomes for key Lakebase personas, including platform teams and developers , data teams , and central IT, articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency Sell the value of fully-managed Postgres for intelligent applications , positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences Run complex sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks,