Location: London, UK Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As our Senior Customer Success Executive, you’ll: Join our global revenue team, reporting to the VP Customer Success - Midmarket, and take ownership of retention and engagement for GWI’s Essentials portfolio: 250 accounts worldwide. You’ll work alongside one other Customer Success Executive to build and run the strategy for keeping these customers engaged, getting real value from our data, and renewing. This role suits someone who wants to shape how scaled Customer Success works, not just follow an existing playbook. Sounds great, what will I be doing? 🤔 You’ll have real ownership of the portfolio: you’ll set the engagement strategy, decide which accounts need which kind of attention, and track which actions improve retention. A few things you’ll be responsible for: Owning retention outcomes for the portfolio (churn, renewal rate, and NPS), supporting the renewal process, and partnering with Sales and Account Management to secure renewals and surface expansion opportunities Using usage and account data to spot at-risk accounts early, and building and carrying out plans to keep them before renewal conversations begin Designing and running the CS communications programme for all Essentials clients, including campaigns, webinars, and in-app and email touchpoints that drive adoption and usage at scale Guiding users over email, live chat, and video calls, and handling user and account administration Turning customer feedback into action by sharing it with Product, Marketing, and Channel teams Continuously improving how we scale by testing new approaches, automating where it makes sense, and sharing what works Keeping Salesforce accurate by logging all activity and engagements What do I need to bring with me? 🧳 Experience in Customer Success, Account Management, or another client-facing role where you were responsible for retention, renewals, or customer engagement,
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Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Key Responsibilities: Drive regional sales and business growth for L&EIG products, Conferences, Training Programs, Knowledge Solutions, and Data & Analytics offerings, with complete ownership of revenue targets and new client acquisition. Lead corporate sales and strategic partnerships, generating revenue through B2B sponsorships, advertising opportunities, and partnerships for conferences, summits, conclaves, roundtables, and other IP-led events. Engage and influence senior stakeholders across Corporates, PSUs, Government Bodies, and Large Enterprises by presenting knowledge-based and data-driven solutions to CXO and Director-level decision makers. Develop and execute sales strategies through market mapping, competitor analysis, pipeline management, account planning, and accurate sales forecasting to consistently exceed business objectives. Manage and mentor a regional sales team, providing coaching, performance guidance, and leadership while fostering a culture of accountability, trust, transparency, and high performance. Collaborate with cross-functional teams to ensure seamless project delivery, superior customer satisfaction, process compliance, accurate reporting, optimal resource utilization, and effective business reviews with senior management. Key Requirements: MBA or equivalent postgraduate qualification with 10+ years of experience in Corporate Sal
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking a business development lead to own Anthropic's BD partnership footprint with a small number of the world's largest and most consequential technology companies. These are not single-threaded accounts. Each relationship spans many businesses at once — consumer products, devices and operating systems, productivity and collaboration software, cloud and developer platforms, commerce, and enterprise distribution. Your job is to see the whole board, decide where Anthropic should lean in and where it shouldn't, and turn that judgment into signed deals. The center of gravity for this role is product and distribution partnerships: co-developing opportunities with partners, and structuring the commercial, technical, and go-to-market terms that make those partnerships durable. You'll typically be running several deal streams inside the same partner in parallel — at different stages, with different counterparts, and with terms that interact with one another — and you'll be the person responsible for keeping them coherent. This is an individual contributor role for a seasoned dealmaker who is comfortable as the primary counterpart to senior executives at very large companies, who brings strong judgment to ambiguous, high-stakes situations, and who can carry a complex, multi-party negotiation from first conversation through signature and into execution. Key responsibilities Manage a small number of large, multi-faceted partner relationships end to end: set the strategy for each relationship, decide which opportunities to pursue and in what order, and stay accountable for the overall health and commercial output of the pa
The Opportunity As Teneo continues to grow its operations in Asia-Pacific, we are looking for a high calibre candidate to join our dynamic and professional Strategy and Communications team as a Consultant based in the firm's Melbourne office. As a Consultant, you will be responsible for providing the highest quality of research and insight to support our advisory offering to our diverse set of clients. You will support a wide range of activity including narrative development, financial calendar communications, executive profiling, restructuring and M&A transactions, crisis management, media relations and ESG, government relations, stewardship and governance issues. This is a unique opportunity for a driven, self-motivated candidate to develop a successful career in a dynamic, growing international advisory company. Responsibilities As a Consultant with the Strategy and Communications team, your role will include: Research and analysis: conduct desktop research and analysis, leveraging digital tools and traditional sources, to understand market, geopolitical and/ or business trends. Prepare reports presenting findings and insights to support client advisory. Media monitoring: provide support on monitoring news and coverage relating to client activities or related fields of interest. Media landscape scanning: keep abreast of current trends, news, and developments in the media landscape. Build understanding and lists of media targets and influential journalists to support client account work. Content development: contribute to the creation of compelling and impactful content for various communications channels including traditional media, digital, and social media. Collaborate with colleagues to develop client ready documents e.g. presentations, reports. Account support: assist the wider account team in managing client relationship by providing support during client meetings, developing and maintaining client communication materials, taking not
The Opportunity As Teneo continues to grow its operations in Asia-Pacific, we are looking for a high calibre candidate to join our dynamic and professional Strategy and Communications team as a Consultant based in the firm's Melbourne office. As a Consultant, you will be responsible for providing the highest quality of research and insight to support our advisory offering to our diverse set of clients. You will support a wide range of activity including narrative development, financial calendar communications, executive profiling, restructuring and M&A transactions, crisis management, media relations and ESG, government relations, stewardship and governance issues. This is a unique opportunity for a driven, self-motivated candidate to develop a successful career in a dynamic, growing international advisory company. Responsibilities As a Consultant with the Strategy and Communications team, your role will include: Research and analysis: conduct desktop research and analysis, leveraging digital tools and traditional sources, to understand market, geopolitical and/ or business trends. Prepare reports presenting findings and insights to support client advisory. Media monitoring: provide support on monitoring news and coverage relating to client activities or related fields of interest. Media landscape scanning: keep abreast of current trends, news, and developments in the media landscape. Build understanding and lists of media targets and influential journalists to support client account work. Content development: contribute to the creation of compelling and impactful content for various communications channels including traditional media, digital, and social media. Collaborate with colleagues to develop client ready documents e.g. presentations, reports. Account support: assist the wider account team in managing client relationship by providing support during client meetings, developing and maintaining client communication materials, taking notes, upd
Job Requisition ID # 26WD100148 Technical Account Manager – Civil Infrastructure Position Overview Autodesk Customer Success is looking for a highly motivated Technical Account Manager to join our Proactive Support organization. In this role, you will support strategic enterprise customers across the Civil Infrastructure sector. The Technical Account Management team partners with strategic enterprise customers to maximize the value of their Autodesk investment by providing proactive technical guidance, helping customers maintain technically healthy production environments, and enabling them to achieve their business objectives. As a trusted technical advisor, you will build long-term relationships, proactively identify technical risks, and provide recommendations that improve solution performance, operational health, and long-term success. We are seeking professionals with deep experience working with Civil Infrastructure design and engineering workflows in enterprise environments. This role supports organizations delivering transportation, land development, utilities, water, and other infrastructure projects, helping them maximize the value of their Autodesk investment through proactive technical guidance and strategic partnership. Responsibilities Serve as the trusted technical advisor for a portfolio of strategic enterprise customers. Establish and maintain strong customer relationships through proactive technical engagement and strategic guidance. Partner with Customer Success Managers (CSMs) and Technical Adoption Specialists (TASs) to execute
We anticipate the application window for this opening will close on - 25 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic’s Neuroscience portfolio focuses on helping people with neurological disorders, spine conditions, and chronic pain live better lives by developing technologies and therapies that reduce pain, restore function, and support daily activities. Our Pelvic Health Operating Unit advances care for patients living with bladder and bowel control conditions through targeted, minimally invasive neuromodulation therapies, including sacral and tibial solutions. Designed to modulate nerve pathways and restore communication between the brain and pelvic floor, these programmable therapies deliver personalized treatment supported by strong clinical evidence and long-term outcomes—helping improve confidence, independence, and quality of life. Click here to learn more about our Pelvic Health Products The Senior Strategic Accounts Director is responsible for leading strategic program development and execution for Pelvic Health Sales, with a focus on driving ASC strategy, strategic contracting, robotics growth, and enterprise account alignment. The role will m
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We are seeking a seasoned and proactive Senior Account Manager, Fulfillment to join Flexport’s dynamic team. This senior role is pivotal to our mission of ensuring merchant success and driving sustainable growth in our fulfillment services. As a Fulfillment Account Manager, you will act as a trusted liaison between our merchants and all internal Flexport teams, ensuring seamless communication, strategic alignment, and operational excellence. Your primary responsibility is to support merchant retention and satisfaction, working collaboratively across departments to build and implement strategies that drive value for our clients and strengthen long-term relationships. This position requires both high-level strategic insight and hands-on execution skills, ideal for a professional eager to make a meaningful impact on client success. You will: Strategic Leadership and Team Collaboration: Contribute to the strategic direction of the account management function, helping align team resources and capabilities with Flexport's broader business objectives Mentor junior team members, sharing best practices and cultivating exceptional client relation
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. SMB Account Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an SMB Account Manager to join our Manchester team. In this role, you’ll help our restaurant partners grow their businesses by improving their delivery operations, attracting new customers, and leveraging our latest technology to get the very best out of our platform. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the SMB (Small Medium Business) team in Manchester City Centre. We focus on high-velocity, desk-based relationship management, acting as the primary consultants for our diverse partner base to ensure their long-term success. Here’s what your day-to-day might look like: Strategic Portfolio Management: Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations. Relationship Partnership: Build and maintain favourable, long-term relationships with partners, ensuring they receive exceptional service and tailored support. Campaign Execution: Execute national and local marketing campaigns to improve key performance metrics, inc
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Great brands help make Pinners’ inspirations a reality, and we’re looking for a Client Account Manager II to help lead the way. In this role, you will support one of Pinterest’s most strategic businesses in LATAM, partnering closely on the Mercado Libre business across Hispanic markets . You will help advertisers get the most out of Pinterest by driving strong campaign execution, performance optimization, measurement rigor, and clear client communication. You’ll collaborate closely with sales and cross-functional teams while helping bring structure, insights, and momentum to a complex regional account. What you’ll do: Build and nurture strong relationships with partners by proactively communicating on campaign performance, optimizations, updates, and growth opportunities Partner closely with the Client Partner to support a complex r
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: As a Senior Strategic Solutions Consultant (internal title: Senior Applied Value Engineer )you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers. The Role: As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases . You will architect and prototype state-of-the-art AI and technical solutions on the
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our Account Management teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Key Account Manager, you’ll be the strategic architect of growth for Slovakia’s most iconic key brands. You are not just managing accounts; you are raising the bar on operational excellence and commercial quality Woltwide . This role requires a data-savvy mindset to uncover performance drivers and a creative approach to leveraging complex relationships that unlock unconventional value for both Wolt and our Partners. What you’ll be doing As a Key Account Manager, you’ll be the primary point of contact for Slovakia’s largest key accounts. You’ll work across multiple layers of each organisation – from central decision-makers to regional managers and local venues – with a focus on long-term growth and operational excellence. You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing y
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are hiring an SMB Client Account Manager to own a portfolio of small- and medium-sized advertisers and their agencies. You will act as a trusted advisor: uncovering business goals, recommending X advertising products and best practices, executing and optimizing campaigns, and driving measurable growth. This role blends hands-on campaign management with strategic relationship-building and a bias toward action in a fast-moving environment. Ideal candidates are proactive, analytically minded, and comfortable working with limited supervision while collaborating across sales, product, and finance teams. RESPONSIBILITIES: Own a portfolio of SMB advertisers: understand growth drivers, identify opportunities and risks, and build plans that help clients meet or exceed their goals. Consult clients and agencies on X advertising products, campaign setup, targeting, creative, and measurement; educate them on best practices so they can succeed independently and with our support. Execute, optimize, and analyze campaigns using internal tools and dashboards; turn performance data into clear recommendations and adjustments. Conduct outreach and regular business reviews to stren
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Strategic Finance enables SoFi to develop and execute on its growth strategy by driving financial visibility and accountability, built on strong relationships and grounded in facts. SoFi’s Global Operations is responsible for delivering SoFi’s end-to-end member servicing and operational support across products, including account opening, loan funding, member support, fraud operations, and service readiness. The team partners across business, product, engineering, risk, and vendor organizations to improve the member experience while balancing service quality, operational risk, unit economics, staffing capacity, and expense efficiency. A finance partner supporting Global Operations helps translate these operational drivers into forecasts, budgets, KPI insights, and investment tradeoffs that enable leaders to make disciplined, data-driven decisions. What you’ll do: Facilitate annual, quarterly, and intra-quarter financial forecasting for SoFi’s Operations Function Support the monthly close and budget vs. actuals analysis in partnership with accounting and strategic finance partners to drive clarity and accountability on expense trends for Operations and Business leadership Make decisions on whether the firm should deviate from the forecasted quarterly plan by weighing financial and strategic tr
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