Account Manage Igtd Jobs

About the Team Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams. About the Role As an Engineering Manager, Identity Platform you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products. In this role, you will: Build, lead, and develop a high-performing engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth. Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems. Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance. Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards. Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals. Establish processes and a culture that enable fast learning, high trust, and responsible innovation. Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong sec

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of our pre- and post-sales motion. The team brings together responsibilities previously split across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical ownership model. Customer Engineering is a growth function focused on customer health, retention, expansion, and technical partnership. As Manager, Customer Engineering, you will lead a team of Customer Engineers and be accountable for their aggregate output while staying close to the work. You will translate team goals into individual assignments, coach direct reports on technical and commercial skills, and run the day-to-day operating rhythm for your pod. This is a people leadership role where your team’s output is your output. This is a role based in-office in Sydney or Remote in Melbourne. What this looks like day-to-day Team output and account health: Own the aggregate health, retention, and expansion outcomes for the accounts your team manages. Ensure Customer Engineering coverage is adequate, account risks are surfaced early, and no account falls through the cracks. People development: Coach and develop P2 through P4 Customer Engineers through regular 1:1s, actionable feedback, performance management, and individual development plans. Identify skill gaps and partner with enablement to address them. Operational rhythm: Run the team’s operating cadence, including weekly account reviews, pipeline syncs with Account Directors, escalation triage, and capacity planning. Maintain documentation standards and Salesforce hygiene across the team. Hiring and onboarding: Partner with recruiting to hire strong Customer Engineers and own the onboarding experience for new team members. Ensure new hires become productive within expected ramp timelines. Account Director partnership: Serve as the management counterpart to Account Director leadership for your pod. Resolve cross-functional fricti

About the Role Together AI is looking for a Field Marketing Manager to build and scale our account-based field and in-person community programs across priority markets. This role will be responsible for developing the strategy, audience, format, and execution of high-impact field programs designed to engage priority accounts, accelerate pipeline, deepen customer relationships, and build authentic technical community. You’ll own programs end-to-end, from identifying the right accounts and developing the event concept to driving attendance, managing the attendee experience, partnering with Sales on follow-up, and measuring business impact. This is a highly cross-functional role for someone who can pair strong strategic judgment with exceptional execution. You should be just as comfortable building an ABM event strategy with Sales as you are selecting a venue, shaping an agenda, managing a vendor, or reviewing the attendee list the day before an event. Responsibilities ABM & Account-Based Events Develop and execute an ABM event strategy aligned to priority segments, accounts, pipeline goals, and sales priorities. Develop repeatable account-based field programs for priority accounts and segments, including dinners, roundtables, customer gatherings, and other targeted regional programs. Partner closely with Sales to identify the right accounts, stakeholders, and moments in the buying cycle for each program. Own account targeting, invitation strategy, registration goals, attendance conversion, and post-event follow-up plans. Ensure every program has a clear business objective and defined next step for participating accounts. Evaluate program performance based on account engagement, pipeline creation and acceleration, POCs, opportunities, and other meaningful business outcomes. Community Programs Build and scale Together AI’s community event strategy across key markets. Develop meetups, technical gatherings, workshops, partner programs, and other formats that bring tog

P-1453 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. As an Associate Product Manager, you will join a team that works diligently to understand and solve our customers’ most challenging problems. We're hiring across all of our teams, including AI Platform, Genie, Machine Learning, Unity Catalog, Databricks SQL, ETL, Streaming, and EDA. As part of our 2027 APM cohort, you will have a dedicated manager and mentor as well as connect with product managers, engineers, designers, account teams, other interns, and leaders from across the company. We are hiring for Amsterdam, Belgrade and Berlin. The impact you will have: Deeply understand customer problem space and establish the rails for viable solution space Prototype and test early ideas with customers and engineers to validate direction before the team commits to a build Work with engineers and designers to ship features on the Databricks platformWork with a team to build features for the Databricks platform Own your project end-to-end — design, build, launch, and iterate on feedbackManage your project end-to-end, including design, code, launch and feedback Build with scale, quality, and security in mind from day oneLearn about building a platform that scales quickly while maintaining quality and security What we look for: You will graduate in Fall 2026 or Spring 2027 with a bachelors or masters degree in computer science or related engineering practice Pursuing a bachelor's or master's in computer science or a related engineering field You've used AI tooling for both personal productivity and development projects You have some first hand experience with SQL and/or Python You're hands-on and learn by doin

The Managed Services Analyst II role delivers excellent customer service to both internal and external clients, assisting them with GHX products or services. This role supports administrative processes and tasks in support of team objectives. This position requires effective time management skills, thorough attention to detail, and a high level of integrity. Principle Duties and Responsibilities: Support accounts as the operational point of contact between customers and internal service delivery teams. Analyze dashboards compiling account health, service utilization, and operational metrics to report insights and support customers, aimed at improving their overall account health and experience. Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers when beneficial — while applying working knowledge of internal and external processes. Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions; identify and escalate repetitive issues, and resolve escalations as required. Proactively maintain and contribute to team reference materials. Train and mentor MSA I team members on customer communication and engagement standards. Support increased adoption of GHX's recommended practices through daily customer interactions. Required Skills: Ability to recognize problems, gather information, and escalate to leadership when necessary. Internet savvy and computer literacy with proficiency in Microsoft Office applications. Must be able to follow documented process and be detail oriented. Strong accountability and integrity due to sensitive nature of information. Strong customer support skills. Clear and effective verbal, written, and presentation skills. Ability to regularly meet or exceed KPI and QA standards. Ability to grow and adapt to changing guidelines or processes. Ability to prioritize, multitask, and carry out projects correctly in a timely manner.

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Renewals team owns the commercial success of Mixpanel's existing customer base, protecting and growing renewable ARR across APAC. We take a proactive, full-lifecycle approach to every account: planning early, leading with the value customers realise from Mixpanel, and building the commercial strategy that turns satisfied customers into long-term, growing partnerships. This is a highly cross-functional team. We partner closely with Customer Value Architects, Account Executives, Deal Desk, Finance, Legal, Marketing, and Product to deliver successful customer outcomes and predictable, disciplined revenue retention across the region. About the Role As a Renewal Manager, you'll own the commercial success of your book of business, taking a proactive, 12-month approach to renewal planning, customer value, stakeholder alignment, and negotiation. You'll be accountable for the end-to-end renewal lifecycle, from early strategy and stakeholder mapping through negotiation, execution, and post-renewal success planning, always focused on customer satisfaction, long-term retention, and sustainable growth. A renewal is being managed from the moment the last one is signed. You'll set the strategy long before commercial negotiations begin, protect the commercial baseline in every decision, and maintain a forecast that leadership can trust, with no surprises and no last-minute category flips. You'll lead with value, understand what customers achieved with Mixpanel today, and build your commercial approach around the outcomes we’ve delivered. This is a commercial, ownership-driven role at the centre of Mix

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is expanding its Global Product Sales team to accelerate the adoption of Adaptive Pricing and Managed Payments across ANZ. Adaptive Pricing helps businesses optimise local currency presentment and pricing as they expand internationally. Stripe Managed Payments, Stripe’s Merchant of Record solution, enables businesses to sell digital products globally while Stripe manages complexities including global tax, fraud prevention, dispute management, and transaction-related customer support. Stripe’s Product Sales team is at the forefront of driving revenue and growth. Product Sales combines deep product knowledge, sales expertise, and a user-first approach to drive growth. The team also brings customer feedback and market insight into Stripe’s product roadmap and go-to-market strategy. What you'll do As an Account Executive for Adaptive Pricing and Managed Payments, you will drive adoption and revenue growth across ANZ. You will lead business and technical conversations with prospects and customers, progress complex deals, and help develop and execute the go-to-market strategy for both products. You will work closely with Product, Engineering, Legal, Marketing, and other GTM teams to solve customer needs, share market insights, and build repeatable sales playbooks. We are looking for an analytical self-starter who can operate effectively as these products continue to scale. Responsibilities Drive revenue, product adoption, and new

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their Launc

Sales Manager - TCs Description - Job Description The Technical Consultant Manager leads the Presales Technical Consultant (TC) team, driving technical sales strategy and execution across Enterprise and Small Enterprise accounts. This role works in close alignment with Account Executive Managers and Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence. Key Responsibilities Team Leadership & Strategy Develop and implement presales strategies aligned with business goals. Conduct regular training to ensure team expertise in current technologies. Lead and mentor the presales technical team. Customer Engagement </span

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As an Early Stage Sales Manager at Vanta, you’ll have the opportunity to build, lead, and develop a team of ambitious Account Executives focused on helping early-stage companies grow securely. You'll collaborate closely with senior leadership and cross-functional partners including product, marketing, and engineering to expand our presence in the small business segment. Your work will directly shape Vanta’s go-to-market strategy as we scale, refine our sales motion, and strengthen our position as the leading trust management platform for early stage companies. You'll partner with your team to drive new business growth, working with founders and early operators at fast-growing companies to transform how they approach security and compliance. This is your chance to make a substantial impact at an innovative, mission-driven company. The Early Stage segment in North America is the top-performing team at Vanta. Our reps are averaging 145% quota attainment. The segment closed at 119% of target this period. You'd be stepping into a proven, high-performing part of the business with real momentum, and the room to push it further. What you’ll do as a Early Stage Sales Manager at Vanta: Lead, mentor, and coach a small but high-performing team of Account Executives, equipping them with the tools and guidance to succeed in fast-paced, founder-led sales cycles. Drive new business growth through proactive prospecting, consultative selling, and ownership of the full sales cycle. Build and refine repeatable sales playbooks and processes that can scale as the team grows. Provide accurate forecasting and pipeline management, ensuring visibility f

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur de tout ce que nous faisons. Nous connectons les consommateurs, les restaurants, les magasins et les livreurs partenaires pour donner à chaque personne la possibilité d'acheter ce qu'elle veut, comme elle le veut, quand elle le veut et où elle le veut. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! Ce que vous ferez au quotidien En tant que Account Associate - Retail & Grocery (H/F) , vous serez responsable du succès d’un portefeuille de partenaires, afin d’assurer la meilleure expérience à nos utilisateurs, tout en construisant un partenariat solide et durable avec nos eux pour notre application. Analysez la performance de votre portefeuille et prenez les mesures adéquates, faites des recommandations, soyez agile et ouvert à la nouveauté. Optimisation et gestion de Processus : Deliveroo est une société qui évolue à grande vitesse et à grande échelle. Vous aurez l’opportunité de créer et améliorer des processus, par exemple la gestion de partenariats pour contribuer à la croissance. Vous élaborerez des documents de meilleures pratiques pour des comptes spécifiques et pour l'ensemble du portefeuille Relations avec les magasins Retail et/ou Grocery : Vous gérerez le développement des partenariats, le suivi des données, et vous assurerez une expérience optimale sur l’applicatio

Work Flexibility: Remote As the Product Manager, you will develop and execute effective marketing strategies for ASC and NT portfolios within Customer solutions. You will work closely with the marketing and sales teams to create key documents and resources to support commercialization initiatives. This role requires a 40% of travel. What You Will Do Develop and execute downstream marketing strategies that support enterprise solutions for ambulatory surgery center customers. Partner with business unit marketing teams to align commercialization plans and support cross-portfolio product and solution launches. Create and maintain customer-facing and sales enablement materials, including pitch decks, brochures, proposal content, trade show resources, and account-specific collateral. Analyze market trends, customer feedback, competitor activity, and commercial performance data to identify opportunities and recommend actions. Track, monitor, and report key performance indicators (KPIs) related to solution adoption, commercial execution, and market performance. Collaborate with sales teams to provide tools, insights, and resources that support enterprise-level customer engagements and opportunities. Lead planning and execution activities for product launches, customer education initiatives, headquarters visits, and national trade show programs. Present market insights, performance results, and commercialization updates to sales, marketing, and leadership teams on a regular cadence. What You Will Need Required Bachelor’s degree required. Minimum 4 years of professional wor

About Trust & Safety Roles At Chime, we believe in the power of our product to help people lead healthier financial lives. The Trust & Safety team spans the full member lifecycle and is responsible for keeping our members' accounts safe, ensuring uninterrupted access to their money, and minimizing risk and fraud loss across the platform. We're hiring Product Managers across Trust & Safety to drive critical investments spanning transaction risk decisioning and member identity and account lifecycle. These roles sit at the intersection of customer experience, risk management, operations, and compliance—owning high-impact problem spaces where the tradeoffs are real and the stakes are high. You'll partner closely with Engineering, Data Science, Design, Operations, Risk, and Compliance to define strategy, ship impactful products, and continuously iterate based on data and insights. These are high-impact opportunities to shape how Chime balances growth, safety, and member experience at scale. Roles are available in either San Francisco, CA or Chicago, IL, and candidates may be based in either location. Open Roles Trust & Safety at Chime spans multiple product domains. Individual roles focus on one of these areas, contributing to a shared mission of protecting members and enabling safe, scalable growth: Transaction Risk Decisioning: Build the systems that evaluate transaction risk in real time across card payments, peer-to-peer payments, and bank transfers—raising authorization rates, containing emerging fraud patterns, and turning declines into recoverable experiences. Requires deep expertise in payments risk, including card network rules, authorization and decline codes, and dispute frameworks. Member Identity & Lifecycle: This team owns the core identity and account lifecycle capabilities that determine how Chime responds when a member is suspended, closed, re-enabled, or otherwise restricted. The team also serves as a critical partner to product team

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Global Merchant Excellence team The Merchant excellence team is accountable for supporting restaurant and retail partners across all markets with key onboarding and lifecycle tasks, acting as their operational support team once they’re live on the platform. The team: Manages partner contacts across live and non‑live channels globally, with UKIE representing the largest share of demand. Handles admin and technical tasks for SMB, Mid‑Market and National partners (e.g. account and menu creation, menu edits, tablet installation and troubleshooting, photography, compliance actions like DAC7, refund disputes, and inbound phone/chat support). Acts as the sole point of contact for self‑serve partners after they “graduate” from early‑life onboarding, working closely with New Partner Experience and Account Management teams. Operationally, most day‑to‑day volume is handled by third‑party vendors aligned by language and market. Our in-house teams own complex queries, escalations, and performance management across markets. In this role you'll be involved in these key areas: Managing channel, queue and team leader/ agent performance across our in-house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Present market performance updates and strategic implications to executive leadership. Identify Operational efficiencies that can be gained through automation and process improvements. What you’ll be doing Monitoring and Tracking: Daily/weekly monitoring of key performance indicators (KPIs) for channels (

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Enterprise LATAM Sales team builds and expands relationships with some of the largest and most complex businesses in the region. We help enterprises modernize their financial infrastructure, launch new business models, and grow locally and globally using Stripe. We’re looking for a frontline sales manager to lead and develop a high-performing team of Enterprise Account Executives based in Mexico City. You’ll be responsible for setting the team’s strategy, delivering against ambitious revenue targets, and helping sellers navigate complex, multi-stakeholder opportunities. You’ll also partner closely with Solutions Architecture, Product, Risk, Legal, Marketing, and other teams to deepen Stripe’s presence across LATAM. What you’ll do As Sales Manager, Enterprise — LATAM, you’ll recruit, coach, and lead a team responsible for developing new strategic relationships and expanding Stripe’s footprint within existing enterprise users. You’ll combine strong people leadership with hands-on deal coaching, disciplined business management, and a deep understanding of the LATAM market. Responsibilities Recruit, lead, mentor, and develop a high-performing team of Enterprise Account Executives. Establish the team’s long-term vision, go-to-market strategy, and operating rhythm for LATAM. Own team-level revenue, activation, pipeline, and other sales targets. Coach Account Executives across the full enterprise sales cycle, including prospecting, discovery, business-c