About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an…
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Own the complete onboarding process for new clients, ensuring a smooth transition to our products. Configure Central independently to meet client needs while ensuring a strong understanding of the technical aspects of our solutions. Drive product adoption through proactive…
Take ownership of customer accounts, ensuring their successful adoption of our AI agents. Independently configure and test complete standard AI agents and call flows to meet customer specifications. Run standard customer go-live processes, including EHR/scheduling integrations,…
Manage post-sales processes for B2B SaaS customers, ensuring successful implementation and ongoing support. Configure software solutions based on customer requirements, ensuring optimal setup for AI agents and workflows. Troubleshoot technical issues and provide timely…
Own a book of customers, maintaining awareness of their needs and status. Move customer inquiries and issues forward the same day to ensure rapid resolution. Take customers live by configuring and testing AI agents based on their workflows. Configure AI agents personally,…
Own a book of customers. Know what's live, what's blocked, what's broken, who's unhappy, what's unresolved, what's at risk, and where there is an opportunity to grow. Move things the same day. Customer questions, open items, implementation blockers, engineering escalations, and…
Own a book of customers, understanding their live status, issues, and opportunities. Act swiftly to address customer questions, open items, and implementation blockers. Facilitate customer onboarding by configuring AI agents and connecting supported systems. Test configurations…
Take ownership of customers from contract signing through implementation, go-live, adoption, retention, and expansion. Independently configure AI agents, including prompts, workflows, actions, transfer rules, notifications, and integrations. Troubleshoot customer issues and…
Own customers end to end, managing the journey from signed contract through implementation, launch, adoption, ongoing success, renewal, and expansion. Take new customers live by configuring workflows, call forwarding, prompts, and integrations, testing the entire customer…
Own customers end to end, from signed contract through implementation, launch, adoption, ongoing success, renewal, and expansion. Take new customers live by configuring workflows, call forwarding, prompts, transfer rules, scheduling, notifications, integrations, and other…
Own customer relationships end to end, from the signed contract through implementation, launch, ongoing success, renewal, and expansion. Take new customers live by configuring workflows, call forwarding, prompts, transfer rules, scheduling, notifications, integrations, and other…
Own the customer journey from contract signing through implementation, launch, and ongoing success. Take new customers live by configuring workflows, call forwarding, and integrations. Build and improve AI agent behaviors, including prompts and escalation logic. Implement new…
SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security…
For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected…
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and…
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