Ai Business Solutions Architect in Dublin

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? &l

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization. You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners. In this role, you are the "quarterback" for all partner engagements within your assigned region. Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle. You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced revenue, ramp consumption and maximize customer impact. What you'll do Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy. Solutioning & Pre-Sales

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Why Join Us? Be part of a team building brand new tools and platforms used by thousands of developers worldwide. We foster a diverse, inclusive culture where innovation, learning, and collaboration are at the core of everything we do. The role We are looking for a strong Software Development Manager to lead high-impact teams within the PlayStation SDK Developer Host Tools division. This role requires a balanced leader, someone who can manage a high-performing team, while also maintaining strong technical depth to guide architecture, review designs, and support engineers at a code level when needed. You will operate across both backend distributed systems and web-based and/or native frontends, helping to shape solutions that are both technically sound and highly usable for developers. What you’ll be doing Support, encourage, and help develop a team of engineers, fostering a positive and collaborative work environment Assist with technical discussions and contribute to code reviews and system design Work together with other groups and teams across different time zones Help carry out the team's goals and follow the established plans Manage daily tasks while keeping in mind the team’s long-term objectives Promote a strong developer experience by focusing on ease of us

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identi

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to craft delightful experiences for developers of all levels onboarding and working with MongoDB. We're looking for a Software Engineer to join our growing team, building tooling to automate infrastructure on any cloud and developing MongoDB integrations that seamlessly integrate into partner frameworks or solutions. As part of the team, you will propose, design, build and support product features supporting integrations such as AWS Cloud Formation & AWS CDK, Terraform & Vault. You will build our next generation Atlas SDK for an expanding set of languages. Automation & DevOps is at our core, with the number of Integrations & SDKs continuing to grow. You will be part of building a platform that allows our team to scale with that growth. We are looking for passionate, intrinsically-motivated software engineers who consistently work to grow their skills and want to take their careers to the next level. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . We are looking to speak to candidates who are based in Dublin for our hybrid working model. What will you do? Propose, design, implement and support product features for MongoDB Atlas DevOps & SDK tooling, such as MongoDB Atlas Cloud Formation Resources , MongoDB Atlas Terraform Provider & MongoDB Atlas Go SDK Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Golang (primary),

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document deci

**This is a 6 month internship starting in January 2027** We’re seeking curious minds like yours to collaborate with full-time engineers and cross functional teammates, learn development standard methodologies, and gain practical software engineering experience. Software engineering interns are fully integrated into software engineering teams across our Product and Technology organization. Interns spend their time pushing production-level code to make lasting contributions across MongoDB’s products and services for our internal teams, external customers, and developer end users. What we are looking for in you (qualifications) In the process of receiving a Bachelor’s or Master's degree in Computer Science, Computer Engineering, or a related field. Have a foundation in computer science theory, with proficiencies in data structures, algorithms, and software design. Fluent in any one of the following programming languages: Java, Python, Go, C++, Javascript, Node.js - or a comparable object-oriented programming language. Have a minimum of one semester remaining in university studies after the internship concludes. Graduation date in, Spring 2028 or Summer 2028. Must be authorized to work in Ireland and provide the Company with copies of all relevant documents, if requested. Company sponsorship may be available for eligible candidates applying for certain roles. What you'll find at MongoDB Authentic Culture: A workplace where you are encouraged to bring your whole self to work, we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation. Personalized Mentorship: Pair up with an engineering Mentor, a Program Advisor from the Early Talent Recruitment Team, and an Employee Resource Group (ERG) Guide to foster your growth. Career Coaching Sessions: Access to a tailored training program designed uniquely for interns’ personal and professional development. Work-Life Harmony: Embrace "Bloom for Interns" with access to

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant in the future. Are you ready for a change? We are looking for an experienced software engineer to play a critical role in further scaling and developing Toast’s cloud platform and infrastructure. Toast’s platform processes billions of requests per day from hundreds of internal services and hundreds of thousands of mobile devices; these numbers grow exponentially year over year as we add new restaurants and capabilities to the platform. Our team is responsible for developing secure, observable, highly available, large-scale shared services and infrastructure. About this roll * (Responsibilities) Architect, design, and deliver ultra-reliable, high-performance services and infrastructure used by millions Uncover and resolve performance bottlenecks across infrastructure, databases, and APIs Define and enable adherence to engineering best practices, coding standards, and architectural guidelines Collaborate closely with the Product team to influence features, technical direction, and long-term product vision Do you have the right ingredients? Hands-on experience building and operating complex, mission-critical, large-scale distributed systems in the Cloud Expertise in asynchronous messaging, event-driven architecture, APIs, and integration patterns Track record of delivering clean, maintainable, and resilient code that stands the test of time Proficiency in Java or Kotlin preferred (experience in other modern

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. We are looking for an inspirational and hardworking person to join the Platform Hosting Cloud Security Engineering team at SIE! You'll be joining a team of innovative engineers who are unified in their mission to make PlayStation the best and most secure gaming platform. This support is fulfilled by minimizing impact to the platform while ensuring security needs are met. This role is highly technical and requires a shown grasp of security principles and how they are applied to production environments. You will assist in the planning, design, development, testing, and management of security tools and processes that provide protection and visibility of our cloud environments. Key Responsibilities Design, architect, and implement security controls and frameworks for PlayStation Infrastructure Be responsible for the detection of security gaps, and lead efforts to mature security tooling and operational processes Work with product and platform teams to define system requirements, engineer, and implement cloud based security applications and controls Write code to automate security processes which seamlessly integrate into code builds and deployments, applying DevSecOps processes and tools Architect, develop, and deploy automation solutions that help audit, secure, and

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Machine Learning Intern at Pinterest, you’ll apply machine learning and AI to product and engineering challenges. You’ll work with engineering, product and data teams to prototype, evaluate and improve ML-powered features and discovery experiences. Throughout your internship, you’ll contribute to real projects, learn how large-scale ML systems are developed and build practical skills with guidance from experienced engineers. What you’ll do: Own a scoped machine learning project from problem definition through experimentation, implementation and communication of results, with guidance from your manager and team Contribute to applied machine learning and AI research that informs Pinterest product experiences Collect, analyze and synthesize data to develop data-driven machine learning models Write clean, efficient and maintainable code, suppor

The Server Programmability team is focused on programming velocity and safety in the core MongoDB Server. We own low-level libraries, runtimes, and tools that allow internal MongoDB developers to develop features in C++ and Rust quickly and safely. We are an agile and small team looking for an experienced engineer to join us. We are looking for someone who is excited about operating systems, development tools, programming languages and low-level C++ libraries. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Candidate Profile 3+ years of experience in Systems programming in C++ or other low-level programming languages Hands-on experience with building production-level code. Experience in C++ is required Passionate about delivering and deploying a product with cross-team stakeholders Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture Passion for learning new things in the domains of software engineering, distributed systems, and performance Solid verbal and written communication skills and highly motivated to collaborate with colleagues Position Expectations Understand and improve the current functionality of the MongoDB Server’s Programmability features Lead medium sized projects related to the team’s charter Collaborate with colleagues at all stages of project lifecycle (ideation, requirements gathering, design, execution, and delivery) Own our leadership principles , and exemplify them in your work Continue to learn and be curious in growing your career! Write production-ready code in C++ Write unit tests and integration tests in C++, Javascript, and Python to demonstrate application correctness Investigate the performance characteristics of the server and write performance regression tests Interview candidates for software engineering positions Handle customer escalations Collaborate with stakeholders and engineering teams across the compan

We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem. The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems. A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Main Responsibilities: Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment Monitor, troubleshoot, and optimize existing integrations for reliability and performance Create and maintain documentation, including automation playbooks and best practices Act as a subject matter expert and consultant within Marketing on process design and automation strategy Support governance, compliance, and change management related to system workflows and integrations Requirements: 5+ years of experience in

The Quality Assurance Engineer II creates and maintains tests to ensure software meets user and product needs. The role develops project test plans, defines and tracks quality assurance metrics, analyses software-quality data, documents defects, and supports issue resolution and continuous process improvement. The role also adopts AI tools and integrates automated testing within CI/CD pipelines to improve test design, automation, defect analysis, requirements review, release quality and overall QA productivity. Key Responsibilities • Work closely with development and product teams to ensure product quality in a fast-paced Agile environment. • Create and maintain test strategies, test plans, test cases, test data and traceability for new features and defect fixes. • Write and maintain automated tests for web applications, REST APIs and data-validation workflows. • Integrate and maintain automated test suites within CI/CD pipelines to support continuous testing, quality gates and release validation throughout the software delivery lifecycle. • Execute manual functional, regression, integration and exploratory testing where automation is not yet appropriate. • Validate multi-tiered, data-driven applications processing large volumes of records. • Define and track quality metrics including defect counts, severity, test execution, coverage and release status. • Identify, document, report, track and verify issues through resolution. • Perform root-cause analysis and collaborate on preventive quality improvements. • Support product deployments, release validation and QA sign-off. • Partner with support t

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for inquisitive, collaborative interns to join our engineering teams. Working closely with mentors and product, design, data, and engineers, you’ll learn how large‑scale systems operate and play a meaningful role in building new technologies, features, and tools. Expect real projects, supportive teammates, and plenty of opportunities to explore ideas that make a difference for our teams and Pinners. What you’ll do: Complete assigned technical projects with attention to quality, incorporating feedback from your mentor, manager and peers Execute scoped technical tasks end-to-end that contribute to Pinterest products and infrastructure Deliver code that is well-documented, tested, and operable Share ideas, questions and perspectives clearly and respectfully while learning from feedback Build technical and professional skills through l

Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth - one defined by scale, complexity, and a new class of enterprise customers. Toast is looking for a Senior Software Engineer to join our Toast Connect team in Dublin. The Connect team owns how everything outside Toast connects to Toast including the event infrastructure every team at Toast uses to publish data, the frameworks partners and customers use to integrate through our APIs, and a new charter to make Toast the source of truth for all the data about the customers we serve. You will play a key role in evolving our platform to support ever more complex new features and best-in-class monitoring as we scale to orders of magnitude of our current size! If you want to help create something tangible that is used every day, help businesses achieve their vision, and take on the challenge of scaling a SaaS product, Toast is the place for you. A day in the life (Responsibilities) Design, build, deploy, and maintain scalable backend microservices and RESTful APIs using Java / Kotlin and AWS infrastructure. Lead complex projects that may span multiple teams & systems. Champion best practices such quality automated testing and phased rollouts to ensure zero-regression releases and high test coverage. Monitor service health for success & failure, analyze logs and metrics (Datadog/CloudWatch), and participate in on-call rotations to maintain platform uptime. Collaborate with peer engineers, provide design feedback, and participate in code reviews. Collaborate with PM & UX on the development of new features & products. Mentor & coach your peer engineers. Use AI tooling as a genuine part of your workflow, not an afterthought What you'll need to thrive (Requirements) 5+ years professional