Ai Business Solutions Architect in Tokyo

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. - Develop internal tools and flows for various areas within the CAD design environment, including circuit design, layout design, simulation, and electrical circuit checks among others. - Work jointly with the global CAD members as necessary to develop these flows which will be released to all global design and verification organizations. - Support design and verification teams globally with respect to training and troubleshooting issues they face. - Propose new solutions based on feedback obtained from the design and verification teams. - Interact with external EDA vendors to implement their tools in our flows, to push new development, and troubleshoot issues in their tools. - Use agentic AI to assist in developing these flows, and/or implement AI agents in the flows themselves. - Provide technical leadership and guidance to junior engineers, fostering their professional growth and development. - CAD設計環境において、回路設計、レイアウト設計、シミュレーション、電気回路検証等、に対応する社内ツールおよびフローを開発する。 - 必要に応じてグローバルCADメンバーと協力し、全世界の設計・検証グループに提供すべき機能やフローを開発する。 - 設計及び検証チームに対し、トレーニングや問題解決の為のサポートをグローバルに提供する。 - 設計・検証チームから得られたフィードバックに基づき、検証品質改善や効率化の為の新しいソリューションを提案する。 - 外部EDAベンダーと連携し、EDAツールを当社フローに組み込み、新規開発を推進し、ツールに関する問題をトラブルシューティングする。 - これらのフロー開発を支援するためにエージェント型AIを活用し、またはフロー自体にAIエージェントを実装する。 - 若手エンジニアへの技術指導およびメンタリングを通じて、専門性の向上と継続的な成長を促進する。 About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses i

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. - Develop internal tools and flows for various areas within the CAD design environment, including circuit design, layout design, simulation, and electrical circuit checks among others. - Work jointly with the global CAD members as necessary to develop these flows which will be released to all global design and verification organizations. - Support design and verification teams globally with respect to training and troubleshooting issues they face. - Propose new solutions based on feedback obtained from the design and verification teams. - Interact with external EDA vendors to implement their tools in our flows, to push new development, and troubleshoot issues in their tools. - Use agentic AI to assist in developing these flows, and/or implement AI agents in the flows themselves. - Provide technical leadership and guidance to junior engineers, fostering their professional growth and development. - CAD設計環境において、回路設計、レイアウト設計、シミュレーション、電気回路検証等、に対応する社内ツールおよびフローを開発する。 - 必要に応じてグローバルCADメンバーと協力し、全世界の設計・検証グループに提供すべき機能やフローを開発する。 - 設計及び検証チームに対し、トレーニングや問題解決の為のサポートをグローバルに提供する。 - 設計・検証チームから得られたフィードバックに基づき、検証品質改善や効率化の為の新しいソリューションを提案する。 - 外部EDAベンダーと連携し、EDAツールを当社フローに組み込み、新規開発を推進し、ツールに関する問題をトラブルシューティングする。 - これらのフロー開発を支援するためにエージェント型AIを活用し、またはフロー自体にAIエージェントを実装する。 - 若手エンジニアへの技術指導およびメンタリングを通じて、専門性の向上と継続的な成長を促進する。 About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses i

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Enterprise Account Executive Opportunity The successful Enterprise Account Executive is a highly motivated, self-driven, and experienced sales candidate who is passionate about security and helping customers protect themselves against the biggest identity threats. As an Enterprise Account Executive, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta/Auth0 customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Okta/Auth0 customers. What You’ll Be Doing: Establish a vision and plan to guide your long-term approach to net new logo pipeline generation Consistently deliver revenue targets to support YoY territory growth Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets Holistically embrace, access, and utilize Okta partners to identify and open opportunities Build and nurture effective

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Senior Sales Engineer to join our SE team for Telco industry. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships. What you’ll do (Role Expectations) Provide technical expertise and strategic advice to major customers Take total ownership of the technical sale and associated processes Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic e

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Forward Deployed Engineer to own the technical outcome of the AI Hardware systems we build with our customers. You will work alongside customer engineering and operations teams to make complete systems work in production or near-production environments. This engineering role spans hardware and software integration, deployment, validation, automation, debugging, and ongoing operations. You will contribute to customer deployments, establish reliable operating procedures, and drive customer systems through resolution until they work as intended. This role is Hybrid, based out of Tokyo, Japan. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You take ownership of customer outcomes in deployed environments through integration, validation, production readiness, and operations. You understand how accelerator compute, memory, and networking topology constrain AI workloads, and don’t treat hardware as a black box. You work directly with customer engineering and operations teams to understand their environment, constraints, and desired outcomes. You’re comfortable debugging across the inference stack, from failing requests, kernel di

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a Technical Program Manager to help drive the execution of complex SoC and chip-development programs supporting RISC-V CPU servers, machine learning processors, and memory and I/O chiplets. Working closely with the lead TPM and engineering owners, you will make project work visible, track owners and commitments, coordinate dependencies, surface risks, and keep teams moving toward their development milestones. This is a technical program role focused on design and development execution; it does not own engineering decisions or create or approve the project budget. Prior semiconductor experience is helpful, but candidates from software and other technical-development environments are welcome and can learn the SoC domain in the role. This role is hybrid, based out of Tokyo, Japan. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You are organized and able to turn complex discussions into clear actions, owners, priorities, and concise status updates. You take ownership of project follow-through, proactively identify blockers, and can influence technical stakeholders without relying on direct authority. You communicate firmly and

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Sales Engineer to join our Enterprise SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships. What you’ll do (Role Expectations) Provide technical expertise and strategic advice to enterprise customers Take total ownership of the technical sale and associated processes Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Senior Sales Engineer to join our SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships. What you’ll do (Role Expectations) Provide technical expertise and strategic advice to major customers Take total ownership of the technical sale and associated processes Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 世界最先端技術を使用した半導体部品の開発・設計・製造を行っている会社です。 マイクロンメモリ ジャパン㈱の就業環境の特徴として下記が挙げられます。 障がい者向け エンジニア 職* 外資系企業ですが、英語が出来なくても問題ありません。 業務内容 ※キャリアアップを目指したい方に最適なお仕事です。 主な業務内容 障害特性を考慮の上、以下のいずれか1つの業務を中心に、その業務に付随する関連業務をご担当いただきます。（AIの活用（Using AI）も行いながら業務を遂行いただきます） ・電子回路の設計や回路パターンをデザイン ・設計した回路の検証や評価 ＊詳細は面接時にお伝えします。 ＊すべての業務について、社内外関係者と業務を円滑に行うため、 電話やメールによるコミュニケーションが必要となります（聴覚 障害がある方にも支援・配慮いたします）。 【仕事範囲の変更範囲：会社の定める範囲】 応募条件： 障がい者手帳をお持ちの方 勤務地： 東京都 品川オフィス 選考プロセス： 書類選考、面接（1～3回）、 実技（PCスキル等） 必須条件： ・高校卒業以上 ・Microsoft office(Word, Excel, PowerPoint, Outlookなど）基本的なソフトウエアを 使用できる。 ・日本語でのコミュニケーション must have Japanese language skills 勤務時間： 日勤 9:00～17:30 休憩45分 休日･休暇 日勤 年間126日(2025年度） (制度) 有給年間休暇 年間最大22日(年の途中で入社した場合は、按分した日数を付与) ファミリーフレンドリー休暇 年間最大8日(年の途中で入社した場合は、按分した日数を付与) 制度・福利厚生： ◆交通費支給 ◆転居費用補助※入社時のみ、会社規定あり ◆単身赴任者の帰省時の交通費負担※会社規定あり ◆ファミリーフレンドリー休暇、結婚休暇、忌引、産前産後、育児休職、介護休職など ◆退職給付制度（確定給付企業年金・確定拠出年金での給付） ◆フレックスタイム制度※職種・業務内容により異なります ◆ターゲットインセンティブ（会社の業績に応じ原則年1回支給） ◆株式付与制度（会社の業

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Product Support Engineer to join our team in Tokyo, reporting to the Manager of Product Support within the Customer Success Organization. Our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. What you’ll do (Role Expectations) Provide phone and email consultation to independently debug complex security and network problems for Tier III support Partner with Engineering to assist customers with testing or troubleshooting efforts Reproduce customer issues to verify problems and provide feedback to the Engineering and Operations teams Who You Are (Success Profile) You thrive in amb

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Knowledgeable and experienced with DevOps monitoring or architecture tools. Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 25% of the time Datadog values people from all walks of life. We understand not everyone

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Sales Engineer to join our SE team (covering Utility and Auto industry). This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships. What you’ll do (Role Expectations) Provide technical expertise and strategic advice to enterprise customers Take total ownership of the technical sale and associated processes Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. Yo

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Technical Success Manager to join our Japan team. This is a hybrid role, reporting to the Manager of Technical Success. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping them adopt and maximize their usage of Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for Zscaler’s customers. What you’ll do (Role Expectations) Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize strategic alignment between customer objectives and Zscaler’s goals Offer technical guidance, product insights, and best practices for the integration and expansion of Zscaler solutions through the development of customized technical strategies Provide technical expertise

私たちは、Datadogの社内プロダクト・エキスパートです。テクニカル・ソリューション・チームは、潜在的な顧客を教育し、既存の顧客を満足させ、成功させることで、Datadogの世界的な成長を可能にしています。私たちは、デモやプレゼンテーション、技術評価、継続的なサポートを通じて、技術や製品に関する専門知識をお客様と共有しています。テクニカル・ソリューションは、知識を共有し、技術的なスキルセットを継続的に向上させるために絶えず協力し合う、成長中のグローバル・チームです。 Datadogでは、人間関係やコラボレーション、そして創造性といったオフィスカルチャーを大切にしています。Datadogが自分に合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。 業務内容： 複数のチャネル（発券システム、ライブチャット、画面共有ツール）を通じて、プラットフォームの活用方法に関するトレーニングを継続的に実施しつつ、必要な技術サポートを特定し問題解決する 技術的な問題を再現し、Datadogの1000+ 以上のインテグレーションを深堀りする デモ認定資格を取得し、顧客への製品デモをリードする 顧客からのフィードバックに基づき、社内チームとの製品に関するディスカッションに参加する Datadog製品分野の高度な知識を持つスペシャリストとしてトレーニングを実施 Datadogオフィスにて週3日以上勤務 募集要項： SaaS企業でのマルチチャネルテクニカルサポート経験者（関連経験2年以上） Zendesk、Jira、Confluence、または同様のソフトウェアの使用経験 トラブルシューティングやプログラミングの経験を持つエンジニア 自発的で、細部にまで気を配り、継続的に学ぶ意欲のある方 クライアント中心のアプローチをデフォルトとする批判的思考を持つ者 文書および口頭での効果的なコミュニケーション能力 プログラミングの経験があり、Linuxの基本的な知識がある 週末を含むローテーション勤務が可能な方 本ポジションでは、ビジネスレベルまたはネイティブレベルの日本語力（会話および読み書き）が求められます。 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 福利厚生と成長機会： 最高のオンボーディング 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 新入社員への株式付与（RSU / 譲渡制限付株式ユニット）および従業員株式購入制度（ESPP） 社内ネットワーク構築のためのメンターおよびバディ・プログラム インクルーシブな企業文化、コミュニティ・ギルドへの参加機会 幅広く手厚い医療関連の福利厚生制度 企業型確定拠出年金（401K） 上記の内容は、就業する国やDatadogでの雇用内容によって異なる場合があります。 世界中のすべての候補者様にご理解頂けるよう、応募情報に関する項目は一部、英語のままで記載されています。全ての求人情報を英語でご確認されたい場合は、 こちら をご覧ください。 About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 1000+ integrations Become demo certified and lead a three-pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and/or programming experience Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach An effective written and verbal communicator A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Fluent in written and spoken English and Japanese as this role will interact with stak