Ai Engagement Manager Jobs

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Manager of Commercial Applied AI Architects at Anthropic, you will drive adoption of frontier AI across our mid-market and SMB customers by leading a team of technical architects who help companies build and deploy with the Claude API, Claude Code, the Agent SDK, and Claude for Enterprise. Commercial is one of Anthropic's largest and fastest-moving books of business: thousands of companies, a rapidly growing sales team, and a small group of architects whose job is to change deal outcomes where technical depth matters most. Your team's leverage does not come from being everywhere. It comes from choosing the right accounts to go deep on, then turning what they learn there into blueprints, demos, tooling, and enablement that reach the rest of the book. You will bring your own builder credibility and technical judgment to the role. Our architects ship working code: prototypes, eval frameworks, near-production examples that customers extend, and internal tooling that scales the team itself. You do not need to be the strongest engineer in the room, but you should expect to be in the work with your team, not just reviewing it from above. When an architect is deep in a hard engagement, you will often be right there alongside them, unblocking, pairing, and pressure-testing, while the account itself stays theirs. This is a first-line leadership role reporting to the Head of Applied AI, Commercial. You will start by managing a team of architects and are expected to help grow it well beyond its current size, partnering with Commercial sales leadership on coverage, qualification, and where technical investment pays off. You w

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase’s Consumer Engagement and Experience (CEE) Surfaces team owns the front door to support for millions of customers: help.coinbase.com, social support, and Athena, the knowledge platform used by CX agents. We are rebuilding these experiences to be AI-native, with retrieval, generation, and agentic resolution at the core. We’re hiring an Engineering Manager to lead and scale the team responsible for these surfaces. You’ll set technical strategy and 12-month direction for AI-assisted self-service support, improving automated resolution quality and customer satisfaction while meeting Coinbase’s standards for safety, privacy, reliability, and cost. What you’ll do Lead a high-ownership engineering team building Help Center, social support, and agent knowledge experiences. Own end-to-end delivery of self-service discovery, conversational and agentic resolution, intelligent routing, escalation, and human handoff. Define architecture for secure, reliable, scalable systems spanning search, knowledge retrieval, chat orchestration, CRM, and ticketing integrations. Establish evaluation harnesses, quality metrics, feedback loops, and safeguards for accuracy, groundedness, privacy, and safety. Partner with Product, Design, CX Operations, Data, Compliance, Legal, Privacy, and Security on roadmaps, metrics, and execution. Evaluate build-versus-buy options and operationalize t

About the Team The Merchant (Mx) AI/ML team is a cornerstone of DoorDash’s merchant organization. We empower our restaurant partners to thrive on DoorDash by building intelligent, scalable AI systems that simplify operations, elevate their digital presence, and enhance customer engagement. Our world-class machine learning engineers develop production-grade AI solutions that power the entire merchant lifecycle — from onboarding and store setup to menu management, growth, and real-time order operations. The team is deeply customer-obsessed and impact-driven, focused on turning cutting-edge research in LLMs, multimodal learning, generative AI, and agentic automation into products that make our merchants more successful every day. About the Role We’re looking for an Engineering Manager to lead the Mx AI/ML team, driving the design and deployment of next-generation AI product solutions that power our merchant experiences. This is a highly cross-functional leadership role — you’ll collaborate with product, design, operations, and data science teams to define the AI roadmap, guide technical direction, and deliver end-to-end AI/ML solutions at massive scale. You’ll lead a team of talented ML engineers who are building real AI products delivered to merchants’ fingertips, helping them become more successful on DoorDash. You’re excited about this opportunity because you will… Lead and grow a team of exceptional AI/ML engineers developing production-grade machine learning and generative AI solutions for the merchant ecosystem. Define a multi-year strategy and execute the AI roadmap across key Mx pillars — Onboarding, Menu Media Understanding & Generation, Menu Metadata Intelligence, and Agentic Task Automation. Partner with product and operations to translate merchant pain points into scalable AI-powered solutions. Own the end-to-end lifecycle of ML systems — from ideation and experimentation to productionization and continuous improvement. Drive innovation in multimodal AI

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: As a Manager of Startups Applied AI Architects at Anthropic, you will drive adoption of frontier AI by leading a team of technical architects to help startups build AI-native products with the Claude Developer Platform. Your team is expected to win the trust of founders and engineers by supporting their technical ambitions from early product to scale. You'll bring your own builder credibility and startup instincts to the role — setting the vision for what great technical partnership looks like in the startup segment, developing a high-performing team, and personally carrying relationships with Anthropic's most strategic early-stage accounts. This is a role for a proven technical go-to-market leader who knows how to build teams that move at startup speed, earn the trust of deeply technical buyers, and turn a scrappy early engagement into a lasting technical partnership. You'll define the playbooks for nurturing and scaling new customers, set the bar for technical excellence, and grow the people — while staying close enough to the ground to know what's actually working. You will partner with sales leaders and work as one team to support your customers. Responsibilities: Lead, develop, and grow a team of Startups Applied AI Architects — setting a high bar for technical credibility, customer impact, and startup-paced execution Drive team performance through clear goal-setting, regular coaching, and a culture of continuous technical development Personally lead pre-sales engagements with high-priority startup accounts, from initial technical discovery through deployment and expansion, modeling what gr

We are seeking a mission-driven Developer Relations Manager focused on Foundational AI Research to engage leading academic labs advancing the next generation of AI models, systems, and methods. In this role, you will work directly with top researchers building frontier AI systems, including large language models, multimodal models, reasoning systems, training methods, inference systems, model serving, and scalable AI infrastructure. You will help researchers adopt NVIDIA’s AI and accelerated computing platforms to push the boundaries of model performance, efficiency, and scale. The ideal candidate brings deep technical credibility in foundational AI, strong research engagement experience, and hands-on expertise in either AI inference research or AI training research. What you'll be doing: Serve as a trusted technical advisor to leading academic AI labs working on foundation models, LLMs, multimodal AI, reasoning, training, inference, and AI systems. Identify high-impact research workloads where NVIDIA software, systems, and accelerated computing platforms can advance model performance, scale, and efficiency. Engage principal investigators, postdocs, graduate researchers, and lab leadership to understand research goals, technical blockers, infrastructure needs, and collaboration opportunities. Track frontier AI research across papers, benchmarks, open-source projects, and academic labs to identify emerging trends and future platform opportunities. Partner with Research Account Managers, Solution Architects, Product, Engineering, and Business Development teams to support researcher adoption and long-term engagement. Represent researcher needs internally by translating academic feedback into actionable insights for product roadmaps, developer programs, education, and platform strategy. Support NVIDIA participation in major AI, ML, and systems research venues through technical content,

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Sourcing Manager – AI Infrastructure to lead strategic sourcing activities across key infrastructure technologies supporting Graphcore’s AI compute platforms. Reporting into the Global Sourcing Management team, this role will partner closely with Engineering, Product, Operations, Manufacturing, and Supply Chain teams to develop sourcing strategies, manage supplier relationships, negotiate commercial agreements, and ensure resilient supply for critical infrastructure components. The successful candidate will combine strong commercial acumen with a solid understanding of AI infrastructure technologies, enabling effective engagement with suppliers and technical stakeholders while balancing cost, quality, delivery, scalability, and risk objectives. This role draws upon leading practices from AI infrastructure sourcing environments while aligning with Graphcore’s strategic sourcing model. The Team The Global Sourcing Management (GSM) team defines and executes supplier strategies across Graphcore’s hardware and infrastructure ecosystem. The team works closely with Engineering, Product Management, Operati

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Product Manager, Okta for AI Agents, you will drive the product strategy and execution for how Okta secures AI. As AI agents increasingly act on behalf of humans and organizations, the need for robust identity, permissions, and audibility has never been more critical. You will define how Okta secures this agentic future, building the capabilities that allow organizations to safely connect AI agents to their enterprise tools with strict, identity-driven governance. To achieve this, you will design, build, and launch core features spanning agent identity lifecycle management, dynamic permission scoping, delegated authorization, and comprehensive audit trails, directly shaping the underlying trust frameworks and APIs that power these secure workflows. Okta for AI Agents is a foundational new pillar for the company, acting as the critical trust layer that sits between automated, agentic workflows and the rigorous security posture our customers require for their enterprise systems. You will partner closely with engineering, design, other product teams, and cross-functional stakeholders across Okta's platform to ensure AI identity capabilities evolve strategically, including driving how agent access, oversight, and governance are rolled out and managed at scale. Key Responsibilities Customer & Stakeholder Engagement : Collaborate with AI platform developers, security architects, and internal stakeholders to distill feature asks, gather feed

About the role We’re looking for a Manager, Applied AI Architect to lead a team of Applied AI Architects. In this role, you’ll combine technical leadership, customer engagement, and team development to deliver exceptional customer experiences from pre-sales discovery and solution evaluation through deployment and adoption, driving real business impact. You’ll guide your team through complex customer challenges, help them navigate ambiguity, and ensure solutions are grounded in both strong technical thinking and clear business value. You’ll also partner closely with Sales, Deployment, Product, Engineering, and Research to create a seamless end-to-end customer journey. This role is open in our San Francisco or New York office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop and communicate a clear strategic vision for the Applied AI Architect team, ensuring alignment with the company's overarching goals and the evolving needs of our customers. Guide and support a multifaceted team throughout the customer lifecycle, from pre-sales discovery and evaluation through deployment and adoption, ensuring clear technical account plans, measurable customer outcomes, and scalable systems and processes. Act as a trusted escalation point for key customers within your sales segment, helping to address complex technical challenges and ensuring clear communication with executive-level stakeholders. Advocate for the innovative and effective application of our AI technologies across various sectors, positioning the company as a leader in the industry. Ensure your team remains accountable for technical progress and customer outcomes, coordinating specialist support and establishing clear ownership with delivery teams for implementation execution. You’ll thrive in this role if you: Bring 8+ years of experience in technical customer-facing roles, building and managing C-level technical and busines

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are looking for an experienced enterprise sales professional who understands both the strategic value of AI and the critical role that trusted data plays in delivering successful business outcomes. This role combines consultative enterprise selling, AI thought leadership, and deep engagement with senior decision-makers across large organizations. The successful candidate will help enterprise clients unlock value through Dun & Bradstreet's Sales & Marketing Solutions, Master Data, and AI-enabled data offerings, creating measurable business impact while accelerating D&B's growth in Finland. The Role As a Senior Solution Sales Manager, AI & Trusted Data Solutions, you will work with some of Finland's largest enterprises, helping them improve customer acquisition, sales effectiveness, data governance, AI readiness, and business decision-making. You will act as a trusted advisor to senior business and technology leaders, translating complex AI and data concepts into tangible business value. Working closely with Relationship Managers, Client Success, Product teams, and strategic partners, you will identify opportunities, develop compelling value propositions, and execute growth strategies across existing and new accounts. This role requires a strong understanding of enterprise AI initiatives, master data challenges, revenue generation processes, and how trusted third-party data can improve AI outcomes and business performance. Key Responsibilites: <s

We’re looking for a visionary Product Manager to lead the Agents Experience team in San Francisco. In this role, you will define how humans and AI agents work together inside Asana and make collaborating with agents feel natural, trustworthy, and indispensable. You will join our Product Management team, which drives Asana's product strategy and works cross-functionally across Engineering, Design, Experience Research, Data Science, Sales, Support, and Marketing to deliver impactful solutions that help teams see the larger purpose behind their work. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own the product vision and prioritized roadmap for the core agent experience that will define the modern Human + Agent workplace. Drive agent adoption by owning how teams discover, activate, and build lasting habits around AI agents, turning successful first experiences into durable, team-wide usage. Partner with design and user research to refine the core interactions for how users create, direct, review, and give feedback to agents in the flow of work. Lead discovery, pilots, and betas with enterprise customers to understand how organizations adopt agents, translating those insights into product strategy. Shape the experiences that let humans confidently delegate work to agents, including transparency, control, and feedback loops that build trust at every step. Define engagement metrics, instrument tracking, and iterate continuously on the product experience. About you 6+ years of product management experience, ideally focused on AI products, collaboration software, or enterprise workflows. Pr

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Principal Product Manager, Data & AI Platforms As a Principal Product Manager, Data & AI Platforms at Smartsheet, you will serve as a visionary leader, responsible for the strategic direction and execution of our foundational data ecosystem. You will treat our data and AI infrastructure as a premier product, ensuring it is of high quality, architected for massive scale, and directly aligned with Smartsheet’s mission-critical business and advanced AI objectives. This is a high-impact role that bridges engineering excellence with measurable business value, driving the democratization of data and the enablement of advanced AI capabilities across the global organization. You Will: Drive Strategic Alignment: Lead the alignment of data governance and AI-driven use cases across Engineering, Product, and Business organizations to ensure unified goals, rigorous prioritization, and clear scoping of platform capabilities. Lead Product Lifecycle: Manage both inbound (requirements gathering, strategic roadmap definition) and outbound (internal/external evangelism, community engagement, customer feedback loops) product management for the data and AI platform. Own the Execution Roadmap: Define and drive the execution roadmap for critical data platform features, including the enablement of AI capabilities, streamlined data ingestion/onboarding, and foundational data vision initiatives. Champion Governance & Quality: Own the business-stakeholder perspective for data quality and governance, ensuring the platform provides relia