Ai Engagement Manager Jobs

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a field marketing manager to continue to build out our field marketing function across conferences, events, and executive dinners to drive awareness and pipeline generation. You will help shape the strategy and execution from the field marketing program. The ideal candidate has experience running field events at a fast growing B2B SaaS startup. In this role, you will Partner closely with our GTM leadership team to execute on the right portfolio of events to accelerate demand generation pipelines Execute on our event strategy ensuring we’re getting in front of the right audience, generating leads, and reaching out to leads in a timely manner Extend the Decagon brand across different event formats including conferences, executive dinners, webinars, product launch events, and more Define and measure field marketing success through key performance indicators (KPIs) such as ROI, lead generation, pipeline influence, and sales engagement. Own the outcome of the leads gener

JOB SUMMARY As a member of the Strategic Account Management team, the Customer Success Manager will own the strategy and GMV performance for B-Stock's scaled seller (client) segment; a large portfolio of longtail and SMB sellers served through an efficient, one-to-many model. You'll define how B-Stock covers and grows this segment, forecast and deliver its GMV, and build the operating model and playbook as we scale. This individual will work in a hybrid function at our Boston office location 2-3 days per week. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Own GMV for the scaled seller portfolio: set targets, forecast quarterly, and deliver against the number. Build the coverage strategy and operating model for the segment, and define how it scales as B-Stock moves down-market. Segment the book and recommend where to invest for growth, retention, and reactivation. Develop and directly advise sellers on listing, pricing, and recovery strategies (auction, Buy-It-Now, Make-an-Offer) that lift conversion and recovery across the portfolio. Identify and convert growth opportunities; including new inventory, category and geographic expansion; and partner with Sales/BDR on a hunter motion; hand off breakout accounts to dedicated Account Management. Design the scalable engagement programs and automation that power the model, from outreach cadence to self-service. Leverage AI tools to build account analyses, client reports, and communication templates more efficiently, freeing time for client engagement and growth opportunities. Report portfolio health, forecast, and performance to leadership. Partner cross-functionally with Account Management, Sales, Marketing, Client Services, and Product to shape the model and influence the roadmap. MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES 5+ years in account management, customer success, or a seller/revenue role, including direct ownership of a revenue or GMV target. Track record building or scaling a coverage model, book strat

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. We are looking for a Marketing Operations Manager to run the hands-on execution behind our demand generation engine. This is a builder's role: you'll own our webinar program end to end, be accountable for demo request conversion, and keep lead routing fast, accurate, and trusted by sales. You'll work inside HubSpot and Salesforce every day, executing campaigns, processing lists, QA'ing what goes live, and reporting on what worked. You'll report to the Director of Marketing Operations and partner closely with demand generation, content, SDRs, and rev ops. What would you do if hired? Webinar and virtual event operations Build and manage webinars end-to-end, registration pages, forms, reminder and follow-up emails, on-the-day production support, and post-event lead processing. Own the webinar build calendar and hold the timeline with content, demand generation, and speakers. Process registrant and attendee lists with correct source attribution, campaign membership, and engagement stamping. Report registration, attendance, and downstream pipeline for every webinar. Demo conversion Own the demo request path end to end - forms, landing pages, confirmation, and scheduling flows. Be accountable for demo request conversion rate; run A/B tests on forms, CTAs, and follow-up cadences and act on the results. Work with SDRs on speed to lead; find and fix drop-off, failed submissions, and broken handoffs. Keep demo routing, notifications, and response SLAs working as intended. Lead routing and lifecycle Build and maintain lead routing rules in HubSpot and LeanData, assignmen

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager, Trading to own trading products on the Crypto.com App end-to-end. Retail trading is where users feel the product every day - and where volume, engagement, and retention compound. Every improvement you ship shows up in how people trade, how often they come back, and how Crypto.com wins share in a crowded market. Your mandate is to drive trading products from discovery through launch and iteration: roadmap clarity, feature definition, customer insight, and shipping at global scale. You will run your roadmap with independence within Trading's strategic priorities. You prioritize initiatives, cut tradeoffs, and make the call on what ships when. You report to the Senior Director of Product Management, who sets strategic direction. You own the how and the when. If you've shipped trading or financial products at scale, this will feel familiar. The difference is you'll be doing it at the frontier of crypto retail trading- perpetuals, spot, and adjacent markets- where the rails keep moving and the playbook is yours to write. No layers. No politics. What You'll Actually Do: Own the Trading roadmap. You set milestones, surface dependencies, and keep strategic priorities honest. You make the prioritization call when everything can't ship at once. Define and ship trading experiences. You write the specs, run user studies, iterate on feedback, partner with QA on test plans, and clear the backlog. Nothing in your charter goes live without your sign-off. Stay close to how traders actually behave. You interview and observe customers. You ask "Show me how you currently

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager, Trading to own trading products on the Crypto.com App end-to-end. Retail trading is where users feel the product every day - and where volume, engagement, and retention compound. Every improvement you ship shows up in how people trade, how often they come back, and how Crypto.com wins share in a crowded market. Your mandate is to drive trading products from discovery through launch and iteration: roadmap clarity, feature definition, customer insight, and shipping at global scale. You will run your roadmap with independence within Trading's strategic priorities. You prioritize initiatives, cut tradeoffs, and make the call on what ships when. You report to the Senior Director of Product Management, who sets strategic direction. You own the how and the when. If you've shipped trading or financial products at scale, this will feel familiar. The difference is you'll be doing it at the frontier of crypto retail trading- perpetuals, spot, and adjacent markets- where the rails keep moving and the playbook is yours to write. No layers. No politics. What You'll Actually Do: Own the Trading roadmap. You set milestones, surface dependencies, and keep strategic priorities honest. You make the prioritization call when everything can't ship at once. Define and ship trading experiences. You write the specs, run user studies, iterate on feedback, partner with QA on test plans, and clear the backlog. Nothing in your charter goes live without your sign-off. Stay close to how traders actually behave. You interview and observe customers. You ask "Show me how you currently

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager, Trading to own trading products on the Crypto.com App end-to-end. Retail trading is where users feel the product every day - and where volume, engagement, and retention compound. Every improvement you ship shows up in how people trade, how often they come back, and how Crypto.com wins share in a crowded market. Your mandate is to drive trading products from discovery through launch and iteration: roadmap clarity, feature definition, customer insight, and shipping at global scale. You will run your roadmap with independence within Trading's strategic priorities. You prioritize initiatives, cut tradeoffs, and make the call on what ships when. You report to the Senior Director of Product Management, who sets strategic direction. You own the how and the when. If you've shipped trading or financial products at scale, this will feel familiar. The difference is you'll be doing it at the frontier of crypto retail trading- perpetuals, spot, and adjacent markets- where the rails keep moving and the playbook is yours to write. No layers. No politics. What You'll Actually Do: Own the Trading roadmap. You set milestones, surface dependencies, and keep strategic priorities honest. You make the prioritization call when everything can't ship at once. Define and ship trading experiences. You write the specs, run user studies, iterate on feedback, partner with QA on test plans, and clear the backlog. Nothing in your charter goes live without your sign-off. Stay close to how traders actually behave. You interview and observe customers. You ask "Show me how you currently

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager, Trading to own trading products on the Crypto.com App end-to-end. Retail trading is where users feel the product every day - and where volume, engagement, and retention compound. Every improvement you ship shows up in how people trade, how often they come back, and how Crypto.com wins share in a crowded market. Your mandate is to drive trading products from discovery through launch and iteration: roadmap clarity, feature definition, customer insight, and shipping at global scale. You will run your roadmap with independence within Trading's strategic priorities. You prioritize initiatives, cut tradeoffs, and make the call on what ships when. You report to the Senior Director of Product Management, who sets strategic direction. You own the how and the when. If you've shipped trading or financial products at scale, this will feel familiar. The difference is you'll be doing it at the frontier of crypto retail trading- perpetuals, spot, and adjacent markets- where the rails keep moving and the playbook is yours to write. No layers. No politics. What You'll Actually Do: Own the Trading roadmap. You set milestones, surface dependencies, and keep strategic priorities honest. You make the prioritization call when everything can't ship at once. Define and ship trading experiences. You write the specs, run user studies, iterate on feedback, partner with QA on test plans, and clear the backlog. Nothing in your charter goes live without your sign-off. Stay close to how traders actually behave. You interview and observe customers. You ask "Show me how you currently

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You'll be the Staff Program Manager, CCO Programs, running the cross-functional initiatives on the Chief Customer Officer's (CCO) priority list. These programs include go-to-market transformation, retention and renewal motions tied to major annual recurring revenue (ARR) goals, the field-to-product feedback loop, and executive engagement with our highest-value accounts. You'll turn executive intent into workstreams, coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, and make the tactical calls that keep the portfolio

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . We are looking for a Customer Success Manager (CSM) who operates as a consultant and strategic advisor in an environment where AI is fundamentally reshaping digital marketing and how brands are discovered. This role goes beyond managing accounts. It requires the analytical depth to drive measurable outcomes and the ability to guide customers through an increasingly fragmented, AI-driven search landscape. You will be expected to use AI as a core part of how you work, leveraging it to analyze data, generate insights, and help customers understand and adapt to how AI is changing visibility, discovery, and engagement. At Yext, our CSMs combine a strong commercial mindset with curiosity, judgment, and the ability to ask the right questions to solve complex problems. We are looking for rapid learners who can translate data and emerging trends into clear strategy, and help our customers navigate and win in a continuously evolving digital ecosystem. What You’ll Do Manage a portfolio of customers with a focus on retention, expansion, and adoption Align Yext capabilities to customer business goals and measurable outcomes Lead consultative conversations with customer stakeholders, including executives Guide customers through changes in digital mark

MyPrize is the fastest growing free-to-play social gaming and social markets platform in the world, redefining how people play, watch, and connect with one another and with gaming and markets online. Powered by MyPrize's proprietary AI personalization engine, we combine the best of online gaming, live streaming, and social markets, with institutional-grade security. We're seeking a Relationship Team Manager, Creator & VIP to join our growing team full time. You'll lead the Team Leads who run both sides of the MyPrize relationship engine: the creators and streamers who bring audiences to the platform, and the VIP players those audiences become. The Role: This is a manager-of-managers role. Your Creator Management and VIP Management Team Leads own their own groups of Creator Managers and VIP Account Managers, each responsible for the retention, engagement, and monetization of a dedicated base. You are accountable for their combined production and revenue, for the quality of the leaders running them, and for the standards and processes both sides operate to. You'll work directly with the founders and leadership team, cross-functionally across Marketing, Product, Operations, and Finance, and will personally own MyPrize's most strategic creator, game provider, and brand relationships. What you will do at MyPrize: Lead the Team Leads: Set goals, cadence, and standards for your Creator and VIP Team Leads. Coach them on how to coach, run structured one-to-ones and performance reviews, and hold the bar on hiring, onboarding, and ramp across both groups. Own the Revenue Number: Carry the combined creator and VIP revenue goal. Review dashboards and reports to know where each team, lead, and individual stands, and step in with a plan before a gap becomes a quarter. Deploy Resources Against Data: Read the data to direct your teams' time, incenti

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Global Account Manager (GAM), your mission is to transform how one or two of the world's largest enterprises in the World Wide Strategics, Automotives segment, leverage data to achieve breakthrough outcomes. You will own the holistic account strategy, acting as the CEO of your book of business to secure significant, multi-year revenue growth. This strategic role will partner with cross functional teams to deliver a unified solution to the customer(s). Your success will be measured by your ability to penetrate new lines of business, consistently exceed quota, and cultivate a truly referenceable, global customer base. Location: Detroit WHAT YOU'LL DO Orchestrate Global Revenue Growth: Lead the end-to-end sales cycle for a select portfolio of high-value, global accounts, consistently exceeding annual and quarterly revenue goals by penetrating new lines of business across worldwide operating units. Drive Account Strategy and Penetration: Act as the strategic relationship owner, developing and executing a holistic account plan that maps Everpure's innovative portfolio to the customer's most critical business challenges and drives C-level engagement and solution adoption. Build Financial Value Cases: Develop compelling, executive-ready proposals, including deep Total Cost of Ownership (TCO) and business value assessments, that justify investment and accelerate the decision-making process for large-sca

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Marketing Operations is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the APAC region. What you’ll do We are seeking a Marketing Operations Manager, APAC Events to serve as the end-to-end marketing operations process owner for in-person and online events. In this role, you will collaborate with Field Marketing, Demand Generation, Marketing Technology, and Marketing Operations teammates to identify audiences, track and drive attendance, produce high-performing and measurable campaigns, accurately process attendee and non-attendee data, route leads accurately and quickly, and provide sales follow-up reporting. Responsibilities Own end-to-end marketing operations for in-person and online events, from campaign intake through post-event reporting. Partner with Field Marketing, Demand Generation, Marketing Technology, and Sales to define operational plans, timelines, responsibilities, and success metrics. Manage audience strategy and campaign execution, including segmentation, registration, email, testing, launch readiness, and attendance tracking. Monitor registration and attendance, address risks and dependencies, and identify opportunities to improve conversion and engagement. Manage th

About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. As a Client Success Manager, Dedicated Accounts, you own the success, retention, and growth of a portfolio of high-value mid-market customers. You build trusted relationships, turn OfficeSpace capabilities into measurable business outcomes, and help customers get more value as their workplace strategies evolve. You combine strategic account leadership with AI-enabled execution. You use customer intelligence and AI to spot risk, uncover opportunity, and move faster—while applying human judgment where relationships, commercial decisions, and customer trust matter most. What you’ll do Own retention, adoption, customer outcomes, and growth across a portfolio of dedicated mid-market accounts. Build trusted relationships with key stakeholders. Become the strategic partner customers rely on to connect OfficeSpace capabilities to their workplace goals. Create and lead outcome-driven Success Plans that define priorities, measures of success, risks, and opportunities. Lead strategic business reviews that demonstrate ROI, adoption, business impact, and clear next steps. Turn AI-generated account intelligence into action. Validate health signals, identify emerging risks and opportunities, and determine the right customer engagement strategy. Own renewal readiness and partner with Sales to shape expansion, upsell, and cross-sell opportunities. Guide customers through adoption, optimization, and evolving workplace strategies with

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . The Opportunity As a company that is undergoing significant growth, Simpplr is seeking to hire a Senior Project Manager in its Implementation function working with Commercial, basic Enterprise as well as complex Enterprise customers. You will bring experience in both waterfall and agile delivery methodologies, a strong understanding of SaaS platforms and ideally PMI/PMP or Agile certification. You feel comfortable working in a fast-paced environment, transforming ambiguity into clarity, working to tight deadlines and taking calculated risks. You enjoy working in a supportive environment, value the contribution of others and are both confident and humble. Your Job Responsibilities What you will be doing : Work as a team member with Simpplr Implementation Consultants, Implementation Engineers and other cross functional teams Work directly with customers and prospects in defining scope of projects Develop project plans for both standard and custom projects Manage the project portfolio assigned to you Manage the project schedule, budget, issues and risks Track project KPI’s and project work effort Report at the project and your portfolio level Manage customer expectations Track and manage project work effort Provide assistance with proje

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role As part of the Global Partner Sales organization at DevRev, we are growing our team and hiring talented, ambitious, and AI-native Inside Partner Managers in the United States. As an Inside Partner Manager at DevRev, you will operate at the intersection of partnerships, AI, and go-to-market execution. Your mission will be to expand and activate DevRev's partner ecosystem, generate qualified partner-sourced pipeline, and help shape our channel go-to-market strategy. Rather than relying solely on traditional partner-development methods, you will leverage AI-powered tools and workflows to identify partner opportunities, personalize engagement, and build meaningful relationships with prospective and existing partners at scale. In this role, you'll work closely with Partnerships, Sales, Marketing, Product, and Engineering teams to refine messaging, uncover ecosystem insights, and continuously improve how we recruit, onboard, and engage with partners. What You'll Do Expand our partner pipeline by identifying and engaging high-quality prospective partners across target ecosystems and market segments (SIs, resellers, ISVs, and technology alliances). Research partners, principals, and co-sell signals using AI-powered