Ai Engagement Manager Jobs

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Corporate Counsel, Product & Privacy, you'll be a trusted, largely independent legal advisor on how Dialpad's AI-powered products intersect with privacy, security, customer protection, and related regulatory obligations. You'll work closely with Product, Engineering, Security, Marketing, Sales, and Customer Su

ABOUT THE INSTRUCTIONAL DESIGNER ROLE: WIN is looking for experienced Instructional Designers to create engaging, practical, and impactful learning experiences for our franchise owners, external partners, team members, customers, and other stakeholders to support our growth in the U.S. and internationally. You will work closely with subject matter experts and cross-functional teams to transform complex business processes, product knowledge, and operational concepts into engaging and effective learning experiences. From e-learning modules and videos to instructor-led sessions, onboarding programs, job aids, assessments, and product training, you will help determine the right learning approach for different audiences and needs. We are looking for team members who are curious, creative, and passionate about how peoplelearn. You should be excited to experiment, leverage AI, and continuously improve learning content faster and more effectively. KEY RESPONSIBILITIES: Design and develop engaging learning experiences including e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, assessments, quizzes, and other learning resources. Manage learning content from concept through development, review, launch, and continuous improvement. Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with specific learning objectives. Utilize innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video and voice production, assessments, and rapid prototyping of learning experiences. Design learning experiences for U.S. audiences with strong attention to language, context, examples, and cultural relevance. Collaborate with Product, Operations, Marketing, Technology, and other teams to develop training for new products, processes, systems, and initiatives. Maintain and update existing training programs and learning resources as product

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. ABOUT THIS ROLE… The Renewal Operations Specialist is a key individual contributor on the Renewal team that consistently delivers market leading retention rates and more. The Renewal team is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. This role will be focused on ensuring the new deals that build from the installed base are being quoted accurately with the intent to align expiration dates and streamline the renewal process; inclusive of what was originally purchased to align with Finance expectations. This individual will assist the Renewal team review, revise, report, and upgrade opportunities that impact the installed base and build algorithms with our Business Intelligence Team. The importance of building SOX compliance processes and a solid reporting structure to our business is a key initiative as we look to the future and you would be integral in making this happen. Your ability to drive business process, manage heavy transaction workloads with a keen attention to detail will enable the team to secure more revenue prior to the maintenance expiration date, ultimately removing the risk of reducing the contract value. Focusing on accuracy upfront will allow for predictability as we look to secure the renewals. YOUR DUTIES WILL INCLUDE: Provide operational and administrative

What we’re doing isn’t easy, but nothing worth doing ever is. We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out current and future generations of humanoid robots. Field-based · ~75% travel · Preference for candidates near a major airport About the Role The Client Success Manager owns the health, performance, and growth of a hospital or territory of hospital partners running Moxi robot fleets. You are both the executive relationship owner and the operator behind the numbers: you run leadership check-ins and quarterly business reviews, translate utilization data into a clear story about value delivered, and drive the projects that resolve issues and lift site performance. Priorities shift, sites behave differently, and the playbook is still being written. The CSMs who thrive here make good decisions with incomplete information and move fast without losing rigor. What You'll Be Doing Own executive relationships and the value narrative Serve as the trusted executive contact for each hospital — C-suite sponsors, nursing leadership, and operational stakeholders. Lead recurring leadership check-ins and quarterly business reviews: set the agenda, build the deck, present performance against goals, and close with documented decisions, owners, and next steps. Communicate Moxi's value in each stakeholder's terms — clinical hours returned, delivery volume, staff satisfaction, cost avoidance — continuously, not just at renewal. Use data to drive better outcomes Monitor utilization, adoption, and reliability data across your territory; know each site's baseline, trends, and outliers. Diagnose why a site underperforms, run the intervention, and measure whether it worked. Set and track site-level performance targets with partners, and report on progress h

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The primary responsibility of the Collection Analyst is to collect payments on outstanding Accounts Receivables. This individual should possess strong time-management and communication skills. What You Will Be Doing Collect on business-to-business accounts in an effort to reduce Accounts Receivable and minimize bad debt exposure. Contact customers, via email and phone, to secure outstanding balances.Perform account reconciliations, as needed, to resolve any account discrepancies. Resolve Unapplied and Unidentified Cash Payments to ensure proper posting to the customer account. Work with customers that have delinquent balances to negotiate payment plans.Process customer credit card payments. Address any credit card declines with the customer. Respond to customer inquiries within a 24 - 48-hour time period. Confer with management to determine if additional actions are required for delinquent accounts. What You Bring High level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better. You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling. 2+ years of professional experience in A/R & Collections Strong communic

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About The Role: Vercel is hiring a Strategic Product Partnerships Lead to develop first-of-a-kind partnerships that inflect the company's growth. Done well, these partnerships open distribution for our products, create new pipeline for our field teams, and/or add new capabilities to our platform. This is a highly cross-functional and technical role: you will spend as much time with product and engineering leaders as with commercial ones, both with partners and with Vercelians. You will report to the Head of Strategic Partnerships and own a named set of partners that includes hyperscalers, frontier AI labs, silicon vendors, and commerce and enterprise software platforms. The work takes a different shape with each one, but the common thread is that these partnerships live close to the product: embedding Vercel inside a partner's platform, co-building new products, taking a joint offering to enterprises that neither company could sell alone. Structuring a deal means both understanding the technical components well enough to know what a partnership makes possible and understanding what the business impact could be if done successfully. We expect candidates to demonstrate significant experience delivering complex deal work, creating and driving strategy, working with cross-functional teams to launch new initiatives, and initiating first-of-a-kind partnerships. We are looking for someone with a strong sense of ownership who performs at a senior level and does their best work with limited direction. This is a hybrid position, requiring 3 days per week in

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Director, People Business Partner (HRBP) serves as a strategic partner to the Global Chief Revenue officer and Sales Leadership team and helps align business objectives with people strategies, including a focus on developing leaders and teams, driving organizational effectiveness, engaging our employees, and prioritizing the highest impact solutions. Key Responsibilities Provides strategic leadership and expert guidance to assigned commercial client groups, along with consultation and delivery of People programs to achieve key commercial objectives Manage a team of People Business Partners to provide effective and timely People support and consultation to assigned client groups Leads organization design activities and talent management strategies to implement new structures, roles and/or processes that create more effective and efficient organizations that are aligned to shifting business demands Leverages complex data and people analytics to provide critical insights into business and talent trends that inform the overall commercial and People priorities Utilizes Microsoft 365 Copilot and other approved AI tools to accelerate analysis, synthesize information, prepare leadership communications, and generate actionable insights Champions the adoption of AI-enabled ways of working across client groups, helping leaders improve productivity, decision quality, and organizational effectiveness

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Director, People Business Partner (HRBP) serves as a strategic partner to the Global Chief Revenue officer and Sales Leadership team and helps align business objectives with people strategies, including a focus on developing leaders and teams, driving organizational effectiveness, engaging our employees, and prioritizing the highest impact solutions. Key Responsibilities Provides strategic leadership and expert guidance to assigned commercial client groups, along with consultation and delivery of People programs to achieve key commercial objectives Manage a team of People Business Partners to provide effective and timely People support and consultation to assigned client groups Leads organization design activities and talent management strategies to implement new structures, roles and/or processes that create more effective and efficient organizations that are aligned to shifting business demands Leverages complex data and people analytics to provide critical insights into business and talent trends that inform the overall commercial and People priorities Utilizes Microsoft 365 Copilot and other approved AI tools to accelerate analysis, synthesize information, prepare leadership communications, and generate actionable insights Champions the adoption of AI-enabled ways of working across client groups, helping leaders improve productivity, decision quality, and organizational effectiveness

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our mission: As a Sales Development Representative (SDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your standard sales job - you’ll be given constant support, with a hands-on, immersive training program, consistent feedback, and development, and work alongside driven and passionate sales professionals. Your Sales Manager will act as your dedicated coach, guiding you through the outbound sales strategies. You’ll master communicating value efficiently, navigating gatekeepers, and executing a successful outreach strategy from our comprehensive training program. Shift timings: From 7.30 pm to 4.30 am or similar. You’ll enjoy this role if you are… Courageous, determined, and not afraid to fail Motivated by meeting and exceeding targets and goals Comfortable working remotely in a night shift and a strong believer in individual accountability IIntellectually curious and looking to develop and grow your sa

Levanta is the creator affiliate platform built for modern e-commerce. We connect brands, creators, publishers, and marketplaces through a single platform for creator discovery, activation, partnership management, payments, and cross-channel performance measurement. Through our Creator Marketplace and AI-powered Social Discovery, brands can access more than 90,000 vetted creators and millions more across TikTok, Instagram, and Facebook, building measurable creator partnerships across Amazon, Walmart, Shopify, and other retail channels. Following our recent $22 million Series B, which brought our total funding to more than $43 million, we are investing further in our technology, our team, and our expansion across the retail ecosystem. We are building the infrastructure for Creator Commerce Media and creating more opportunities for brands to grow, creators to earn, and marketplaces to generate measurable demand. We are seeking a Customer Success Manager, APAC (China-based, Mandarin & English fluent) to join our team and support our growing presence in the region. Fluency in both Mandarin and English, spoken and written, is essential for serving our Chinese-speaking sellers and agency partners, as well as collaborating with our CS team based in the US. In this role, you will be the primary point of contact for these clients, helping drive satisfaction, retention, and growth through a deep understanding of their goals and how Levanta’s platform can help them succeed. You’ll collaborate cross-functionally with sales, engineering, product, and publisher development teams to ensure an exceptional customer experience tailored to the needs of our Asia-based clientele. Responsibilities: Develop a deep understanding of each customer's business objectives, challenges, and success metrics. Serve as the primary point of contact for customers and agency partners, responding to inquiries and resolving issues promptly in both Mandarin and English. Proactively engage with cu

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead complex core banking transformations that shape the future of financial services. The Role As a Senior Delivery Lead Manager at Capco, you will take a leading role in the successful delivery of complex modern core banking transformation programs for our financial services clients. You will combine deep delivery expertise with a strong understanding of modern core banking platforms and transformation. You will work closely with senior client stakeholders, technology teams, vendors and Capco colleagues to establish effective delivery structures, manage dependencies and risks, and drive programs from mobilization through implementation. You will bring the credibility to operate effectively with senior stakeholders while remaining close enough to delivery to identify challenges, unblock teams and maintain momentum across complex transformation environments. What You’ll Do Lead end-to-end delivery of large-scale modern core banking implementation and transformation programs, from mobilization and planning through implementation and transition. Establish effective program governance, delivery plans, milestones, dependencies and controls, providing clear visibility of progress, risks and key decisions. Coordinate multidisciplinary teams across business, technology, architecture, data, testing, migration, operations and third-party vendors to maintain alignment throughout delivery. Build trusted relationships with senior client stakeholders, providing clear communication, constructive challenges and practical recommendations to resolve complex delivery issues. Support t

CSQ427R405 Role overview We are looking for a Lead Learning Product Specialist to own the platform learning experience for Databricks customers, partners, and internal practitioners. You will sit at the intersection of product, UX, and learning science, building the systems that help data and AI teams build skills needed to become successful and confident users of the Databricks platform. You’ll define how users discover, practice, and demonstrate skills across in-product journeys, training, and AI-assisted guidance. You will work closely with engineering, design, curriculum, and go‑to‑market teams to translate pedagogical goals into scalable platform capabilities, from adaptive learning flows and assessments to analytics that prove real skill development. Key responsibilities Define and drive the product vision, strategy, and roadmap for AI‑first learning systems on the Databricks platform, anchored on contextual, in the flow of work enablement and a unified skills infrastructure. Design experiences that surface targeted knowledge precisely when users need it, triggered by real work context (e.g., usage patterns, errors, task types), reducing interruptions and friction. Translate learning and pedagogical goals into platform capabilities such as learner models, skills graphs, progress tracking, adaptive learning paths, assessments, and feedback loops. Partner with UX and content design to create intuitive, embedded guidance and learning patterns that feel like part of the workflow, not separate training destinations. Collaborate with platform and infrastructure teams to ensure learning and skills systems are reliable, secure, performant, and able to serve global enterprise customers at scale. Define and evolve predictive signals and analytics that give proactive visibility into emerging skills and capability gaps, enabling action before they impact business outcomes. Build features and tooling that allow enablement teams to deliver at-scale personalizati

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our Sales Productivity Manager , you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design. In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Head of Regulated Industries – Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and Healthcare & Life Sciences (HCLS) customers. Think banks, insurers, asset and wealth managers and financial data providers; health systems, hospitals and payers; and pharmaceutical, biotech and life-sciences organizations. You'll directly coach and develop a team of Customer Success Managers who drive value across the full product portfolio (Claude Platform, Claude Code, Claude Cowork). These are organizations where deployment runs through compliance, procurement, security review, model risk and legal before it reaches an end user. You'll partner day to day with the Regulated Industries sales organization so that customers experience one Anthropic from first conversation to production. You'll turn what works at one regulated customer into a methodology that works at the next. That means success plans that anticipate the governance gates. Executive programs that reach the CIO, CISO, CRO and compliance leaders who decide whether Claude gets deployed. Expansion plays that survive long procurement cycles. You’ll inherit a partially formed team, spanning individual contributors and managers. You'll hire and run the initial team yourself. As the book expands you'll continue to add managers underneath you and manage through them. We're looking for someone who has already led a success business in regulated environments and wants to build the operating model that lets it scale. Responsibilities: Directly manage and develop a team of Customer Success Managers covering Fi

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions. You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects." This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time. You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back