For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. You will work remotely from Germany and will be reporting to Sr. Director, Engineering You Will: Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer's workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn't done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to so
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Role: The Director, Forward Deployed Engineering & AI GTM Lead owns the technical execution, go-to-market effectiveness, and organizational adoption of Aircall’s AI Communication Agent . This role leads and scales the Forward Deployed Engineering (FDE) team while remaining closely engaged in customer-facing work to ensure consistency, quality, and impact across all deployments. Operating at the intersection of Applied AI, technical delivery, and go-to-market execution, this
Group Manager, Forward Deployed AI Engineering — 2 Locations. Apply via Workday.
About the role As a Forward Deployed Engineer (FDE) focused on Inference & Post-Training, you will be a hands-on technical partner to our most strategic customers — production AI teams looking to leverage high quality models and do inference at scale. For us, FDE is not a replacement for a Solutions Architect; you will partner with our SAs as a deep-domain specialist in inference optimization, fine-tuning pipelines, and production deployment. As key contributors to both the CX, Engineering, and Sales organizations, FDEs add tremendous value by ensuring we can meet the requirements of our most complex POCs, facilitate successful platform adoption, and guide tailored optimization efforts — directly impacting customer success, company growth, and the hardening of our core platform. Must be a permanent resident or citizen of Singapore. Responsibilities Inference Engine Optimization: Select, configure, and optimize inference engine based on hardware, model architecture, and workload profile Configuration & Performance Tuning: Develop configuration updates to win critical POCs, benchmarks, and optimize customer deployments; tune KV cache, apply speculative decoding, determine optimal tensor parallelism, and determine quantization strategy to hit throughput and latency targets. Post-Training & Fine-Tuning: Drive hands-on RL training runs and optimize system design; guide customers through LoRA, SFT, DPO, RLHF, and GRPO pipelines from experimentation through production. Strategic Customer Alignment: Act as the primary technical point of contact for aligned strategic accounts — monitoring and optimizing endpoint configurations, helping customers get the most out of the platform, and collaborating to ensure we hit critical milestones. Opinionated Onboarding: Establish direct alignment with strategic customers at onboarding; ensure the right inference and post-training configurations are in place from day one to improve time-to-value. Product Feedback Loop: D
About the role As a Forward Deployed Engineer (FDE) focused on Inference & Post-Training, you will be a hands-on technical partner to our most strategic customers — production AI teams looking to leverage high quality models and do inference at scale. For us, FDE is not a replacement for a Solutions Architect; you will partner with our SAs as a deep-domain specialist in inference optimization, fine-tuning pipelines, and production deployment. As key contributors to both the CX, Engineering, and Sales organizations, FDEs add tremendous value by ensuring we can meet the requirements of our most complex POCs, facilitate successful platform adoption, and guide tailored optimization efforts — directly impacting customer success, company growth, and the hardening of our core platform. Responsibilities Inference Engine Optimization: Select, configure, and optimize inference engine based on hardware, model architecture, and workload profile Configuration & Performance Tuning: Develop configuration updates to win critical POCs, benchmarks, and optimize customer deployments; tune KV cache, apply speculative decoding, determine optimal tensor parallelism, and determine quantization strategy to hit throughput and latency targets. Post-Training & Fine-Tuning: Drive hands-on RL training runs and optimize system design; guide customers through LoRA, SFT, DPO, RLHF, and GRPO pipelines from experimentation through production. Strategic Customer Alignment: Act as the primary technical point of contact for aligned strategic accounts — monitoring and optimizing endpoint configurations, helping customers get the most out of the platform, and collaborating to ensure we hit critical milestones. Opinionated Onboarding: Establish direct alignment with strategic customers at onboarding; ensure the right inference and post-training configurations are in place from day one to improve time-to-value. Product Feedback Loop: Directly influence our software and model roadmap by surfacin
About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role - Multiple Levels This is an engineering delivery role where you’ll translate ambiguous customer needs into production-grade data, evaluation, and ML-assisted workflows. This is a high-impact role focused on end-to-end ownership of the AI data pipeline lifecycle, including developing and deploying ML-based workflows and building the technical foundations that make our human-in-the-loop (HITL) data generation and review faster, more reliable, and more effective. You’ll work at the critical intersection of data science, data engineering, AI engineering and operations, partnering closely with our DaaS Delivery Operations team and cross-functional stakeholders. You’ll develop technical specifications, design evaluation workflows, implement quality standards, measurement frameworks, and ML-assisted applications which improve our data pipelines and unblock projects through technical innovation. This role is ideal for someone who is comfortable working throughout the delivery lifecycle, rolling up their sleeves to solve complex multi-faceted problems, thrives as a technical communicator and works well as a key member of a team. Main Responsibilities Project Execution & Delivery Build and deploy evaluators, design and implement quality measurement systems to validate project outputs and ensure deliverables meet client expectations Generate synthetic datasets by developing or adapting existing pipelines to accelerate client engagements and aug
About Scale AI At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI) and building upon our prior model evaluation work with enterprise customers and governments to deepen our capabilities and offerings for public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we produce is some of the most critical work for how humanity will interact with AI. About Our FDE Team Generating high-quality data is the core problem our business solves. We aim to make producing and delivering high-quality data seamless and efficient for operators and customers. Our Team is building customer and operator-specific infrastructure to provide high-quality data with low turnaround time. You'll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model-building organizations in the space, including the top AI research labs and government agencies. Join us in shaping the future of Artificial General Intelligence. As a Forward Deployed Engineer, you'll be at the forefront of providing the critical data infrastructure that powers the most advanced AI models, directly influencing how humanity interacts with AI. You will work with the world’s leading AI companies and government agencies to solve their most complex AI data-related problems. Responsibilities: Drive Impact: Directly contribute to the advancement of AI by delivering critical data solutions for leading AI innovators and
About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with the world's leading enterprises and government organizations to accelerate their AI transformation through frontier AI systems that solve real business problems. Every day, we work with organizations across finance, healthcare, manufacturing, media, telecommunications, and government to build production AI agents that automate complex workflows, reason over enterprise knowledge, and operate safely at scale. The Opportunity The hardest part of enterprise AI isn't building a great model—it's building AI systems that reliably operate inside complex production environments. As a Staff Frontier Agent Engineer (Forward Deployed Engineering) , you'll work directly with strategic enterprise customers to architect, integrate, deploy, and operate production AI systems. You'll combine modern software engineering, distributed systems, cloud infrastructure, and frontier AI technologies to transform cutting-edge models into reliable enterprise software. Unlike traditional infrastructure or platform roles, you'll work at the intersection of AI and enterprise engineering. You'll design production agent architectures, integrate with customer systems, deploy AI into mission-critical workflows, and help shape the engineering best practices for the next generation of enterprise AI. If you enjoy solving difficult systems problems, rapidly prototyping new AI capabilities, and bringing frontier AI into production, you'll fit right in. What You'll Build Enterprise AI Systems Architect and deploy production AI systems that integrate seamlessly into complex enterprise environments, including cloud platforms, data warehouses, internal APIs, business applications, and proprietary software systems. Design scalable agent architectures that combine LLMs, retrieval, memory, tools, structured knowledge, and enterprise data into reliable production workfl
About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with the world's leading enterprises and government organizations to accelerate their AI transformation through frontier AI systems that solve real business problems. Every day, we work with organizations across finance, healthcare, manufacturing, media, telecommunications, and government to build production AI agents that automate complex workflows, reason over enterprise knowledge, and operate safely at scale. The Opportunity The hardest part of enterprise AI isn't building a great model—it's building AI systems that reliably operate inside complex production environments. As a Senior Frontier Agent Engineer (Forward Deployed Engineering) , you'll work directly with strategic enterprise customers to architect, integrate, deploy, and operate production AI systems. You'll combine modern software engineering, distributed systems, cloud infrastructure, and frontier AI technologies to transform cutting-edge models into reliable enterprise software. Unlike traditional infrastructure or platform roles, you'll work at the intersection of AI and enterprise engineering. You'll design production agent architectures, integrate with customer systems, deploy AI into mission-critical workflows, and help shape the engineering best practices for the next generation of enterprise AI. If you enjoy solving difficult systems problems, rapidly prototyping new AI capabilities, and bringing frontier AI into production, you'll fit right in. What You'll Build Enterprise AI Systems Architect and deploy production AI systems that integrate seamlessly into complex enterprise environments, including cloud platforms, data warehouses, internal APIs, business applications, and proprietary software systems. Design scalable agent architectures that combine LLMs, retrieval, memory, tools, structured knowledge, and enterprise data into reliable production workf
About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with the world's leading enterprises and government organizations to accelerate their AI transformation through frontier AI systems that solve real business problems. Every day, we work with organizations across finance, healthcare, manufacturing, media, telecommunications, and government to build production AI agents that automate complex workflows, reason over enterprise knowledge, and operate safely at scale. The Opportunity The hardest part of enterprise AI isn't building a great model—it's building AI systems that reliably operate inside complex production environments. As a Frontier Agent Engineer (Forward Deployed Engineering) , you'll work directly with strategic enterprise customers to architect, integrate, deploy, and operate production AI systems. You'll combine modern software engineering, distributed systems, cloud infrastructure, and frontier AI technologies to transform cutting-edge models into reliable enterprise software. Unlike traditional infrastructure or platform roles, you'll work at the intersection of AI and enterprise engineering. You'll design production agent architectures, integrate with customer systems, deploy AI into mission-critical workflows, and help shape the engineering best practices for the next generation of enterprise AI. If you enjoy solving difficult systems problems, rapidly prototyping new AI capabilities, and bringing frontier AI into production, you'll fit right in. What You'll Build Enterprise AI Systems Architect and deploy production AI systems that integrate seamlessly into complex enterprise environments, including cloud platforms, data warehouses, internal APIs, business applications, and proprietary software systems. Design scalable agent architectures that combine LLMs, retrieval, memory, tools, structured knowledge, and enterprise data into reliable production workflows. B
About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role Snorkel AI is hiring a Manager, Forward Deployed Engineering to build and lead our Forward Deployed Engineering (FDE) function within the Data-as-a-Service (DaaS) organization. This team is responsible for the technical execution layer of DaaS delivery — owning the systems, workflows, and quality frameworks that power high-quality dataset production at scale. You will lead a team of engineers who operate across the full AI data lifecycle: designing evaluation systems, building ML-assisted workflows, and developing the technical foundations that make human-in-the-loop (HITL) data generation faster, more reliable, and scalable. This is a hands-on, player coach role where you’ll both help define the strategy and architecture of our data pipelines while staying close to implementation. As a founding leader, you will establish how FDE partners with Delivery, Engineering, and Research to ensure consistent, high-quality execution across all DaaS projects. You’ll operate at the intersection of data engineering, ML engineering, and production operations, driving the evolution of our technical delivery capabilities and enabling Snorkel to scale its impact across increasingly complex AI workloads. Main Responsibilities Build and lead the Forward Deployed Engineering function, defining the team’s operating model, technical roadmap, and standards for execution Hire, mentor, and develop a high-performing team, fostering strong ownership, velocity, and
About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role In this role, you will lead and scale Snorkel’s entire Forward Deployed Engineering (FDE) organization. These are the engineers who design, build, and run the data pipelines used by the world’s leading AI labs and enterprises. You’ll shape the function’s direction, drive its execution, and manage our fastest-growing team as it scales from 40 to 100+ engineers. You’ll set the technical and organizational strategy that turns one-off implementations into reusable solutions—pipelines, evals, augmentations, and environments—and invest in shared ways of working. In our product lifecycle, FDE sits between Research, which defines novel approaches and training needs, and Engineering, which scales our platform and pipelines from 1 to 100. FDE owns the most important middle stretch, taking every new investment from 0 to 1. Your organization is responsible for both what we deliver and how we deliver it. Just as Engineering is the final gate for what goes to production, FDE is the final gate for every dataset that ships to a customer. Nothing goes out without your team’s sign-off. You’ll also own the pipelines that produce that data, from cost and throughput to latency and efficiency. This role is for a deeply technical leader who is, first and foremost, a doer . You’ll understand pipeline architecture well enough to challenge designs and propose direction, while coaching your managers and tech leads to think beyond their individual projects. In a fas
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a member of the GTM team at Anthropic, you will be a Staff Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers and leads the technical direction of their AI adoption. Customers bring you in to lead, not only to implement: you decide what should be built, and then make sure it gets built well. You will work with customer teams to ship advanced AI applications that solve real world business problems, and guide the architecture and advisory work that surrounds those builds across an account. Working closely with our Research, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. You will sit at the frontier of enterprise AI deployments and help shape our forward-deployed motion as it scales. We expect Staff FDEs to set direction under ambiguity and represent Anthropic at the highest level in customer environments. In this role, you guide architecture and build initiatives across workstreams, working directly with senior technical and business stakeholders and owning outcomes that span an account's roadmap. You don't need to have shipped agents to production. You do need deep experience building and operating production systems, hands-on time with agents, and the judgment to lead architecture and advisory work with enterprise customers. Responsibilities Own technical strategy for a key account or vertical, in partnership with accou
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