About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t
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Ai Implementation Manager in Tokyo
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About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com. About Ad Cloud Serving Services Team At Appier's Ad Cloud Team Serving Services Team, we build and maintain the critical systems that power the core of Appier's advertising technology. These systems handle massive, high-concurrency, real-time requests, and ensure the stability, low latency, and high performance of our ad delivery. Our SRE professionals are crucial in guaranteeing these services remain reliable under extreme loads, continuously enhancing product availability and performance through innovation and automation . Responsibilities Lead the design and development of scalable, high-performance, and reliable backend services for real-time ad recommendation, data serving, and core ad tech infrastructure. Drive technical roadmap and ownership for sizable projects, ensuring the delivery of robust and efficient solutions within the Ad Cloud ecosystem. Optimize critical system components for latency, throughput, and resource utilization, including database interactions (e.g., MongoDB sharding, ClickHouse optimizations) and network architecture. Enhance system observability, incident management, and operational excellence by implementing comprehensive monitoring, alerting (e.g., Grafana, Prometheus), and refining production SOPs. Collaborate closely with product managers and scientists to translate business requirements into technical designs and ensure seamless integr
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Appier's Ad Cloud handles millions of bid requests per second, and that number keeps climbing. Behind every request is a chain of decisions: how much to bid, what to recommend, which creative to show, how fast the system responds. Each one is a lever on campaign performance, and at this scale a 1% improvement is enormous. Your job is to find those levers in the data. You will turn campaign, auction, and user-behavior data into insights about where the next performance gain is, prove it with rigorous A/B testing, and drive the change across the organization. This is not a back-office role. You will work hand-in-hand with ML scientists, engineers, product managers, and the operations team, and you are expected to set the agenda with data and push until the improvement shows up in live campaigns. AI now handles much of the mechanics: writing queries, drafting code, producing charts. What it does not do is decide which question is worth asking, notice that a number does not add up, or keep digging when the first explanation is too convenient. That is the job. We are looking for someone who is relentlessly curious about why , and who cannot leave an unexplained anomaly alone. What You Will Do Find where performance comes from. Mine campaign, bidding, and user data to identify the highest-leverage opportunities to improve online campaign performance, and turn them into testable hypotheses. Get to the root cause. When performance shifts or metrics contradict each other, dig until you understand the
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Open to overseas candidates/Visa Support This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan. The Impact You’ll Make at Appier Appier is seeking a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team , which leads the development of core machine learning algorithms driving campaign efficiency and advertiser ROI. Our programmatic advertising platform operates at a massive scale, handling over multi millions queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery. In this role, you’ll further improve bidding strategies, audience targeting and creative optimization by deep-diving RTB ecosystem including SSP/DSP/MMP to design the strategy, enhancing user signals or applying advanced deep learning model What You’ll Work On Deep-dive the RTB ecosystem to identify the potential direction and decide the bidding strategy Leverage advance deep learning model to improve bidding/audience model performance Co-work with teams to improve real-time/long-term user interaction signal collection and to further improve model performance What We’re Looking For Master’s or PhD’s degree in Computer Science, Machine Learning, Statistics, or related field. 3+ years of industry experience on RTB ecosystem Proficiency in Python and SQL experience with modern ML frameworks and deep learning model (PyTorch, TensorFlow, etc.). Strong ownershi
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Open to overseas candidates/Visa Support This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan. The Impact You’ll Make at Appier Appier is seeking a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team , which leads the development of core machine learning algorithms driving campaign efficiency and advertiser ROI. Our programmatic advertising platform operates at a massive scale, handling over multi millions queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery. In this role, you’ll directly impact the efficiency and profitability of ads campaigns by improving models for bidding, pricing , and personalized content recommendation , while ensuring system robustness and scalability in a dynamic market environment. What You’ll Work On Design, implement, and productionize state-of-the-art ML models to improve campaign outcomes. Analyze large-scale user and auction data to discover predictive patterns and alpha signals that enhance bidding and personalization. Collaborate cross-functionally with engineering, product, and data teams to identify opportunities, define roadmaps, and deliver impactful solutions. Continuously improve system performance through offline experimentation and online testing (e.g., A/B tests, incremental learning). What We’re Looking For Bachelor’s degree in Computer Science, Mathem
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. The Impact You’ll Make at Appier Appier is seeking a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team , which leads the development of core machine learning algorithms driving campaign efficiency and advertiser ROI. Our programmatic advertising platform operates at a massive scale, handling over multi millions queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery. In this role, you’ll build identify graph to enrich unified customer profile and also identify high purchase value users to drive ROAS by machine learning model. What You’ll Work On Leverage scientific methods to build identify graph and identify high-value users Drive online experiments to continuously improve ROAS Own the project independently. Partner with product stakeholder, backend and frontend to provide measurement solution for our customers. What We’re Looking For Master’s or PhD’s degree in Computer Science, Machine Learning, Statistics, or related field. 3+ years of industry experience on identify graph, ID mapping and cross-device mapping in digital Ads related fields, and generate mapping and profile under large-scale data. Proficiency in Python and SQL experience with modern ML frameworks (PyTorch, TensorFlow, etc.). Strong ownership and collaboration skills. #LI-AK1
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Software engineers (Ad Cloud Bidding) at Appier Tokyo office build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Staff Software Engineer , you will play a critical role in designing and building scalable and performant backend architecture, owning and driving the technical roadmap for sizable projects or services. You will also take responsibility for service operations – ensuring reliability, availability, and efficient deployment of large-scale distributed systems. Responsibilities Engage in the design of large-scale backend systems and distributed services Contribute to technical roadmap and planning Collaborate with cross-functional teams to deliver robust and high-performance systems Troubleshoot production issues and contribute to root cause analysis Ensure high reliability through best practices in service operation, monitoring, and deployment Participate in on-call rotations and lead incident response when required About You [Minimum qualifications] 8+ years of experience in software development Proficient in modern C++ programming (C++11 and later) Familiar with Unix/Linux environments Solid understanding of system programming Experience in developing low-latency (millisecond-scale) and high-throughput (>1K QPS per machine) systems Experience in service optimization and performance tuning Strong sense of ownership and good problem-solving skills [Preferred qualifications] Experience in modern build systems Experience in operation automation tools Ex
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Software engineers (Ad Cloud Bidding) at Appier Tokyo office build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer , you will contribute to building scalable backend systems while also participating in service operation activities, including deployment, monitoring, and incident response, to ensure reliable and high-performing distributed services. Responsibilities Design, implement, and optimize backend services Participate in code reviews and contribute to system design discussions Collaborate with cross-functional teams to deliver robust and high-performance systems Troubleshoot production issues and contribute to root cause analysis Support system deployment, monitoring, and maintenance in production environments Participate in on-call rotations and lead incident response when required About You [Minimum qualifications] BS/MS degree in Computer Science or related fields 3+ years of experience in software development Experience in modern C++ programming (C++11 and later) Familiar with Unix/Linux environments Good interpersonal and problem-solving skills and strong sense of ownership [Preferred qualifications] Good understanding of system programming Experience in developing low-latency (millisecond-scale) and high-throughput (>1K QPS per machine) systems Experience in service optimization and performance tuning Experience in modern build systems Experience in operation automation tools [Language] Fluent in English or Chinese. Open to
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Open to overseas candidates/Visa Support This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan. The Impact You’ll Make at Appier Appier is seeking a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team , which leads the development of core machine learning algorithms driving campaign efficiency and advertiser ROI. Our programmatic advertising platform operates at a massive scale, handling over multi millions queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery. In this role, you'll measure ads incrementality on different type of traffic, creative, users, and also improve campaign efficiency on combination having good incrementality by machine learning model and AI automation. What You’ll Work On Leverage scientific methods to improve ads measurement . Drive online experiments to continuously improve ads effectiveness. Own the project independently. Partner with product stakeholder, backend and frontend to provide measurement solution for our customers. What We’re Looking For Master’s or PhD’s degree in Computer Science, Machine Learning, Statistics, Econometrics, or related field. 3+ years of industry experience on causal inference, incrementality, marketing mix modeling or other measurement solutions on digital Ads related fields, and understand the
About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Appier’s solutions are powered by proprietary deep learning and machine learning technologies to empower every business to use AI to turn data into business insights and decisions. As a Software Engineer, Data Backend, you will be involved in helping to build critical components of this platform. Responsibilities Design, develop, and maintain RESTful APIs using Python. Build and manage robust data warehouses utilizing ClickHouse, Trino/Presto and Pinot. Design and develop data pipelines using Apache Airflow and Apache Spark. Work closely with cross-functional teams to develop automation tools that streamline daily operations. Implement state-of-the-art monitoring and alerting systems to ensure optimal system performance and stability. Address queries from applications in a timely and effective manner, ensuring high client satisfaction. Work on cloud platforms such as AWS and GCP, leveraging their capabilities to optimize data operations. Utilize Kubernetes (k8s) for container orchestration to facilitate efficient deployment and scaling of applications. About you [Minimum qualifications] BS/MS degree in Computer Science 5+ years of experience in building and operating large-scale distributed systems or applications Experience in Kubernetes development, Linux/Unix Experience in managing data lake or data warehouse Expertise in developing data structures, algorithms on top of Big Data platforms Ability to operate effectively and independently in a dynamic, fluid environment Ability to wor
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: Supports the organization with initial compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards for company products, services and processes. Performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and external safety, quality, and regulatory standards. Identifies risk and evaluates deficiencies while working with internal departments/business units to appropriately remedy them. Facilitates internal training on quality assurance requirements, processes, and procedures. May perform audits and risk assessments. Position Responsibilities: Applies core knowledge and understanding of area of specialization to provide solutions in creative and effective ways. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause and suggest variations in approach. Works on assignments of diverse scope where information is limited
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Position title:Subscription Services Representative | Renewals (Japan) Everpure Japan | Tokyo Office | Full-time Reports to: Sr. Manager, Subscription Services | International Subscriptions team in Melbourne, Australia About Us Our ambitious goal of helping innovators build a better world with data started in 2009. Today, we are one of the fastest growing enterprise companies in history, exceeding $1B in revenue at the end of 2017. The world is experiencing a technological revolution driven by AI, machine learning, virtual reality, quantum computing and self-driving cars -- all of which require large amounts of data and put Pure’s technology literally in the driver’s seat. Our solutions deliver real-time, secure data to power critical production, DevOps, and modern analytics in multi-cloud environments. With a Satmetrix NPS score in the top 1% of B2B companies worldwide, our customer-first culture and commitment to innovation build a fast-growing company that employees, customers, partners, and investors love. Subscription Services Team at EverPure The Subscription Services Representative is a key individual contributor on the World-Wide Renewals team. The Subscription Services team is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. This role will support an assigned territory of
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. You’ll also collaborate with business partners to support customers’ business transformation and growth. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Tokyo, Japan About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our communi
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Tokyo, Japan About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working
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