Ai Operations Director Jobs

JOB SUMMARY: Natera is seeking a Data Privacy Director to help advance and operationalize the enterprise privacy program across our commercial, clinical, and product environments. This is a broad, hands-on leadership role supporting the full range of the Privacy team's work — from privacy impact assessments and regulatory analysis to contract and legal privacy-focused reviews — with a strong business-enablement orientation. This role reports to the Vice President, Data Privacy and partners with cross-functional teams to embed privacy principles throughout the lifecycle of data, technology, and innovation initiatives. The Director may also provide guidance and mentorship to privacy team members and external resources supporting the program. The Director will also serve as a key integration point between Privacy and Product, embedding privacy-by-design into product and software development lifecycles and partnering with engineering to make privacy practical and scalable. In partnership with Medical Affairs, Clinical Operations, and Data Sciences (R&D), this leader will also enhance and maintain data governance frameworks that support clinical research initiatives and the responsible use of data for quality improvement and development activities. Together, these efforts will help strengthen Natera’s privacy program, building efficient, repeatable processes that expand team capacity while enabling responsible innovation and growth. Regarding culture, we seek people who demonstrate Natera's values, enjoy challenging problems, empower others to thrive, lead by example, and adapt their playbook when necessary. RESPONSIBILITIES: Privacy Program Enablement Lead privacy impact assessments, regulatory analyses, and risk-based recommendations that balance compliance with business enablement Conduct privacy reviews of contracts and legal engagements, drafting recommendations for counsel review, alignment, and approval Apply a risk-based lens to enable business d

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Service Operations & Excellence will own and optimize the systems, workflows, and digital tools that power CLEAR’s Member Care organization. Reporting to the Senior Director, Member Care, you’ll connect frontline insights with Product and Technology capabilities to reduce friction, improve agent efficiency, and deliver better experiences for CLEAR Members. What you'll do: Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with the longer-term tooling roadmap Serve as the primary operational partner between Member Care and Product, Engineering, and Business Operations, translating frontline feedback and contact drivers into prioritized system, product, and workflow improvements Drive performance of automated and conversational AI experiences by monitoring intent accuracy, resolution quality, escalation paths, and workflow effectiveness and identifying opportunities to improve true inquiry resolution Lead operational readiness for new products, policies, features, and company initiatives, ensuring Member Care tools, workflows, processes, and teams are prepared for seamless implementation Identify and resolve operational friction through data analysis, targeted pilots, and workflow testing, creating a closed feedback loop with frontline teams and scaling improvements that increase efficiency and strengthen the Member experience How you'll measure success: Improvement i

SLSQ327R566 Mission Databricks is seeking a Manager, Marketing Insights Business Partner to serve as the embedded insights partner to the [VP/GM] of EMEA Marketing and their leadership team. This role exists to create leverage: to make marketing performance easier to understand, easier to act on, and easier to improve. Reporting to the Director, Marketing Insights, you will bring analytical rigor and a clear point of view to how EMEA plans, forecasts, measures, and improves its work. Beyond reporting on outcomes, you will produce the forecast leadership plans against, hold visibility into how the work itself is running, and help scope and land the pilots that change how we operate. You will partner closely with Marketing Leadership, Campaign Operations, Marketing Platform & Systems, Sales Operations and Finance. The impact you will have: Serve as the insights partner to the [VP/GM] of EMEA Marketing and their leadership team, delivering the analysis and narrative required for business reviews, QBRs, and pipeline councils, so that leadership forums produce actionable decisions. Maintain a single, trusted view of EMEA marketing performance across a consistent framework of marketing motions, standardizing dashboards and reporting inputs so teams work from a consistent read on what is working, what is not, and where risk is emerging. Support functional target-setting model for EMEA, including program, channel, and product-level contribution, and produce the forecast leadership plans that other teams can rely on. Maintain the leading-indicator framework for EMEA, identifying the early signals that predict outcome performance, so that intervention happens while the quarter can still change, rather than being diagnosed after it closes. Translate performance data into insight, implications, and recommended areas of focus tied to internal milestones and supporting cross-functional requirements within regions. Own execution telemetry for EMEA, mai

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission Our Talent Acquisition team finds and hires the people who help Zocdoc give power to the patient. Talent Operations is the engine behind that work - the systems, data, and processes that let recruiters spend their time on people, not on process. We're building this function from the ground up, and this role will be at the center of it. We're looking for a Senior Manager, Talent Operations to build our talent operations function from scratch. You've done this before - you know what it takes to go from "recruiters cobbling together workarounds" to an operational backbone: clean tooling, documented process, and metrics leaders actually trust. This is a hybrid IC/manager role. Day to day, you'll be hands-on - configuring tools, building knowledge systems, standing up dashboards. You'll also lead a team of 2 Recruiting Coordinators, with the team expected to grow as the function matures. Your day to day is… Tooling & Systems Own and optimize our recruiting tech stack (Gem, Greenhouse, BrightHire, etc), ensuring tools are configur

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Director of Capacity Planning & Engineering to lead the team responsible for translating platform demand into physical infrastructure reality — from supply-demand modeling and hardware procurement through data center deployment and FinOps. This is a high-impact leadership role at the intersection of infrastructure strategy, operational execution, and software engineering. You will lead a team of approximately 20 people organized across four functional areas and will be responsible for scaling Roblox's infrastructure footprint as it continues to grow rapidly. What You'll Own Capacity Planning Translate platform demand forecasts into hardware requirements Own the supply-demand matching process end-to-end, working closely with Data Center, Hardware Engineering, and Supply Chain teams Build and refine capacity models that give the business confidence in infrastructure availability months ahead Deployment & Delivery Oversee hardware lifecycle from procurement through physical installation and software provisioning. Partner with platform and data center operations teams to bring new capacity online reliably and on schedule. Own delivery execution for major mileston

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role The Americas Senior Director, Evergreen Subscription Sales, leads the segment strategy, vision, and execution of the Evergreen subscription portfolio for the Americas Core segment. This role translates global portfolio direction and company objectives into a multi-functional Americas Core segment strategy that increases subscription adoption, recurring revenue, pipeline progression, customer value, and commercial effectiveness. The Senior Director leads the Americas Core Evergreen Subscription Sales organization, develops Americas Core territory and market plans, establishes operating policies and mechanisms, and partners with executive leadership to deliver sustainable business results. The role has broad responsibility and significant operational latitude within the Americas Core segment. It influences strategy, policy, resource allocation, and execution across Sales, Product, Finance, Customer Success, Marketing, Services, and Operations. Account Executives and Regional Sales retain ownership of customer relationships and core account execution; the Senior Director is accountable for the Americas Core Evergreen Subscription Sales function, segment commercial outcomes, organizational capability, and cross-functional alignment. The role does not own or direct Evergreen Subscription Sales execution outside the Americas Core segment. Key Responsibilities Americas Core Segment Strategy, Vision, and Commercial Leader

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As a Senior Manager, Operations, you will play a central role in building a scalable, high-performing operations organization. Reporting to the Director of Customer Service & Operations, you will own the performance of our vendor partnerships and customer service operational model — driving accountability, efficiency, and continuous improvement across the function. This role is well-suited for an operator who sees a landscape of manual processes not as a limitation, but as a clear roadmap for impact. You will design and implement scalable systems and workflows — leveraging modern tools, including AI — while building the business cases that justify continued investment in operational excellence. If you are motivated by the challenge of building something that lasts and believe that finding a way forward is always possible, we want to hear from you. How You’ll Do It Vendor Relationships Lead all aspects of the operations vendor relationships — including weekly business reviews, quality calibration sessions, performance scorecards, and quarterly business reviews (QBRs) with senior vendor leadership. Serve as the incident owner for escalated vendor-originated service failures — including outages, quality breakdowns, and SLA misses — by triaging quickly, coordinating resolution across internal and external stakeholders, and ensuring a documented path to prevention. Maintain and evolve vendor performance scorecards; track SLAs, quality scores, AHT, and other KPIs continuously. Own vendor volume forecasting and headcount planning; ensure

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government helps public-sector institutions use advanced AI responsibly to improve services and advance critical missions. The Partnerships team builds the external ecosystem and internal operating mechanisms required to deliver that work at scale. Role Summary We are seeking a Partnerships Operations Lead to build and run the operating foundation for OpenAI for Government’s Partnerships team. This person will serve as the operational connective tissue across the partner team, working closely with Account Directors, Solutions Architects, Revenue Operations, Deal Desk, and other cross-functional stakeholders to move opportunities from initial engagement through agreement and execution. They will help ensure a smooth handoff to Technical Success across accounts by establishing clear readiness criteria, capturing the right commercial and customer context, and aligning teams on partner roles, commitments, dependencies, and success outcomes. The ideal candidate is a true utility player who combines the relationship instincts of a growth oriented builder with the rigor of an exceptional business operator. They thrive in ambiguity, create processes that do not yet exist, and move fluidly between deal execution, workflow design, analysis, and cross-functional coordination. Key Responsibilities Own the end-to-end operating cadence for partner-sourced and partner-influenced opportunities, from intake and qualification through approvals, contracting, launch, and expansion. Build and continuously improve operating processes, standard procedures, stage gates, decision rights, and service expectations that make partner execution faster and more predictable. Operationalize new and existing government partner motions—including cloud providers, resellers, and sell-through models—by translating requirements that differ from standard commercial motions into clear work

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Strategic Alliance Director is responsible for driving key partnerships with SAP and AWS across program architecture and go-to-market. This includes leading engagement with partner field teams in your territory, driving new and expansion pipeline creation, supporting deal execution, and working on new programs and innovations in the partnerships. Orchestrate the growth and strategic expansion of Redwood's SAP and AWS partnership Lead alliance engagement internally and externally, ensuring alignment with organizational priorities and partner frameworks Develop and sustain executive-level relationships with SAP and AWS leadership and Redwood stakeholders Design and execute joint go-to-market strategies with SAP and AWS and internal teams to accelerate pipeline growth and client acquisition Collaborate with sales, marketing and Professional Services to deliver strategic initiatives that maximize joint business opportunities Broker Pr

We're looking for a Customer Experience Operations Manager who serves as the primary technical administrator and subject matter expert for the Customer Office tech stack and related platforms. Reporting to Senior Director, you'll manage and optimize system configurations, workflows, automations, integrations, and reporting to support customer engagement strategies and operational processes. In this role, you'll drive workflow design and AI-enabled automation across the customer lifecycle to enhance efficiency, streamline processes, and improve service delivery. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Customer Experience Systems Administration & Ownership Act as the primary technical administrator and subject matter expert for the Customer Office tech stack, including Gainsight, Kantata (Mavenlink), and related platforms. Own, manage, and optimize system configurations, including workflows, automation, business rules, integrations, and reporting. Ensure systems are accurately configured, integrated, and aligned to enable customer engagement strategies and operational processes. Provide advanced system support and troubleshooting, proactively resolving issues to minimize disruption and ensure continuity for Customer-facing teams. Monitor system performance, conduct regular audits, and implement enhancements to maintain scalability, reliability and best-in-class system operations Workflow Design, Automation & AI Enablement Design and implement end-to-end workflows across the customer lifecycle, ensuring seamless handoffs between teams and systems. Drive AI and automation initiatives, including predictive health scoring, intelligent triggers, and workflow automation to improve customer engagement and team efficiency. Identify and implement process improvements, leveraging automation and system enhancements to reduce manual work and optimize performance. Partner with cross-

Job DescriptionSupply chain, Logistics and Operations Executive – Indonesia Role Overview Title: Logistics & Operations Manager Department - Supply Chain / Operations Location- Jakarta, Indonesia (On-site) Reporting To - Director / Business head Employment Type - Full-Time Industry - Electronics / Payment Solutions / Payment devices About the RoleWe are looking for a proactive and detail-oriented Logistics & Operations Manager to join our team in Indonesia. This role is pivotal in managing end-to-end import logistics from India, ensuring smooth customs clearance, documentation compliance, and warehouse operations. As the role evolves, the incumbent will also take ownership of the Soundbox refurbishment process, overseeing quality checks and device restoration to meet operational standards. Key Responsibilities1. Import Logistics & Supply Chain (India and other countries → Indonesia) Coordinate and manage end-to-end import shipments from India or any other country, including air and sea freight.Liaise with freight forwarders, shipping lines, and customs brokers to ensure timely clearance.Track shipments and proactively resolve delays, discrepancies, or exceptions.Monitor inbound inventory levels and coordinate with the India-side supply team for replenishment planning.Ensure compliance with Indonesian import regulations, tariffs, and trade policies. 2. Documentation & Compliance Prepare, verify, and manage all import documentation including:Bill of Lading / Airway BillCommercial Invoice & Packing ListCertificate of Origin, Customs Declaration FormsImport Permits and SNI/BPOM certifications (as applicable)Maintain accurate records of all shipments, clearances, and vendor correspondences.Coordinate with internal finance for duty payments, LC documentation, and reconciliation.Stay updated on changes in Indonesian customs regulations and proactively adapt processes. 3. Warehouse & Inventory ManagementOversee receipt, inspection, and storage of imported goods at the

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Partner with Legal, Digital Technology Group (DTG/IT), and cross-functional teams to design, implement, and optimize systems that support Everpure’s global Legal function . Reporting to the Director, Legal Operations, you will serve as a senior individual contributor driving CLM platform success, system integrations, and intake workflows to scale legal service delivery . You will turn complex business requirements into high-performing legal systems and reliable processes, enabling agile operations across the organization . WHAT YOU’LL DO Drive CLM lifecycle and administration: Lead business-side CLM implementations, platform enhancements, workflows, templates, metadata, permissions, and continuous optimization to maximize contract delivery and user adoption . Design scalable requirements and process workflows: Analyze business needs and map current- and future-state processes into functional specs, user stories, test cases, and UAT plans that connect Legal systems with upstream and downstream platforms . Support legal technology ecosystems: Support and optimize other Legal systems—including intake and workflow, legal service delivery, matter management, e-billing, and AI-enabled tools—in close coordination with DTG/IT, vendors, and business stakeholders . Manage initiative execution and enablement: Maintain delivery roadmaps, backlogs, risks, dependencies, playbooks, process documentation, and training content to

Company Overview Accordion is a global financial consulting and technology firm helping CFOs and their teams drive value creation. Rooted in private equity rigor and powered by data, analytics, and AI, we partner with companies across industries to turn insight into impact. Accordion works at the intersection of Private Equity sponsors and portfolio companies management teams across every stage of the investment lifecycle. We provide hands-on, execution-oriented support, driving value through the office of the CFO by building data and analytics capabilities and identifying and implementing strategic work, rooted in data and analytics and AI. Accordion is headquartered in New York City with 10 offices worldwide, including the India office based out of Hyderabad. Join us and make your mark on our company. Data & Analytics (Accordion | Data & Analytics) Accordion's Data & Analytics (D&A) practice in India delivers cutting-edge, intelligent solutions to a global clientele. We bring together deep domain expertise, advanced technology, and AI-enabled analytics capabilities to solve some of the most complex and high-impact business challenges. We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics helping them unlock value, drive performance, and make smarter, faster decisions powered by data and AI-driven insights. D&A team members deliver data and analytical solutions designed to streamline reporting capabilities and enhance business insights across vast and complex data sets ranging from Sales, Operations, Marketing, Pricing, Customer Strategies, and more. Being part of Accordion India means joining a dynamic community of 800+ professionals across analytics, data science, finance, and technology. You’ll thrive in a high-growth, agile, and entrepreneurial environment where curiosity is encouraged, innovation is embraced, and em

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: VP, Revenue Operations Location: Remote US Compensation Range: $190,000 to $210,000 base plus bonus and equity What You’ll Do: Revenue Readiness owns how Huntress prepares revenue teams to perform. As Director of Revenue Readiness, you will set the vision and build the function that turns company priorities, process changes, product launches, and evolving selling expectations into a coordinated readiness strategy. You will lead across the revenue organization to establish the governance, operating standards, learning systems, and program discipline needed to prepare sellers and frontline managers consistently across roles, segments, motions, and geographies. You will shape priorities with senior GTM leaders, make clear investment and sequencing decisions, and lead your team and cross-functional partners through execution. Perfect Imperfection guide

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The Manager, Business Operations and Enablement is a people leader and operational owner supporting The New York Times' Advertising organization. You will translate advertising strategy into scalable execution across the sales cycle. Responsibilities will include managing client coordinators, resource planning, classified business operations, Salesforce governance and enablement, performance analytics, and competitive intelligence. Our mission in BOE is to provide the best experience to our internal and external clients. You will report to the Sr. Director, BOE and partner with the Executive Director, BOE. This is a hybrid role based in the NYC office. Responsibilities: You will lead a team of client coordinators, developing skills, managing capacity planning, staffing, coverage. Establish and strengthen service standards, quality controls, and operating rhythms for POD support and designated client coordinator accounts. Lead daily classified business operations. Be an escalation point for complex operational issues. You will lead high-priority advertising projects, from definition through delivery. Coordinate pre and post-sale workflows and processes. Evaluate tools for AI/automation opportunities that create operational value. Lead competitive-intelligence operations. Establish governance for processes, data definitions, documentation, and compliance. Promote Salesforce enablement and adoption. Partner with BOE leads to refi