Ai Operations Director Jobs

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? Lead the FinOps function. As Director, FinOps (Cloud Financial Management), you will shape and advance Zafin’s cloud financial management strategy. You will build and lead a scalable FinOps function that delivers measurable, sustainable cost savings while safeguarding platform reliability, security, and engineering productivity. Shape cloud investment decisions. You will define how Zafin manages and optimizes cloud investments across its banking technology platforms. Working with Engineering, Cloud Operations, Product, and Finance, you will strengthen financial accountability, increase cost visibility, and embed cost-conscious decision-making across technology and business operations. Apply AI and automation. You will use AI-driven analytics, automation, and intelligent cost monitoring to improve forecasting, identify optimization opportunities, detect spending anomalies, and strengthen cloud financial governance. Deliver sustainable business value. Your leadership will improve cloud cost efficiency and financial predictabil

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Regional Director, Commercial Sales - LATAM, you'll lead a team of Commercial Account Executives to grow adoption of GitLab's artificial intelligence (AI)-powered DevSecOps platform, which brings together software development, security, and operations. You'll own software sales, bookings, and revenue across the region, helping new and existing customers increase developer productivity, improve operational efficiency, and reduce security and compliance risk. You’ll also build a foundational operational discipline, including a defined sales cadence, a common methodology (MEDDPICC and Command of the M

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together in one lab. Our Go To Market (GTM) team helps customers understand and deploy our highly capable AI products across their businesses. Sales, Solutions, Support, Marketing, and Partnerships work together to bring AI to as many users as possible. About the role As an Account Director, Large Enterprise — Cybersecurity, you’ll work with some of our largest cybersecurity customers, winning new business and expanding adoption within existing accounts. You’ll help these organizations apply AI across their products, security workflows, and business operations. This role combines cybersecurity industry knowledge, technical understanding, executive engagement, and ownership of complex enterprise sales. You’ll create demand, develop opportunities, and lead deals from initial engagement through negotiation, deployment, and expansion. You’ll help executives identify where AI can deliver meaningful value and build a practical path to realizing it. We’re looking for someone with a hunter mentality and a strong track record in the cybersecurity ecosystem. You’re comfortable engaging CISOs, CIOs, CTOs, product leaders, and other business executives, bringing commercial and technical stakeholders together around an enterprise AI strategy. Success means both winning business and helping customers turn their commitments into sustained adoption and consumption. This role can be based in our San Francisco, New York City, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Own a portfolio of large enterprise cybersecurity accounts, developing strategies that drive new business, enterprise

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Renewals Operations Manager at GitLab, you'll help own the operational engine that makes renewals predictable, measurable, and efficient at scale. Reporting to the Director of CX Operations, you'll be the Renewals team's go-to business partner for processes, tooling, forecasting and insights, consumption and subscription data, and the steps required to quote and close a renewal. This is a senior individual contributor role with no direct reports. You'll lead through ownership and influence, connecting teams and workflows, turning ambiguous problems into clear next steps, and driving improvement

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. This isn't a role that waits for data to break and then cleans it up. You will help design the governance standards this data runs on, in close partnership with Partner Operations leadership and our Partner Systems lead, and you will help design how partner data flows into Salesforce as our single source of truth. The bigger opportunity: clean, well-structured partner data is what makes AI actually trustworthy to build on. You will help envision and build how AI, including tools like Claude, makes partner data visible and usable for our Partner Account Managers (PAMs), from AI-assisted dashboards to forecasting support. This is a long-term, foundation-building function meant to compound in value over time. Done well, it directly shapes how leadership sees revenue, gives Partner Sales the visibility to manage pipeline and partner health proactively, and informs how we make partner program decisions. You will report to the Head of Partner Programs & Operations in the US . This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will Partner Attribution & Pipeline Health Maintain partner attribution logic, data quality, and cross-system reconciliation across Salesforce and other partner systems, ensuring MDF campaigns, marketing activities, and partner directory leads are properly captured and attributed to pipeline. Validate that partner opportunity data, including deal registration for partner-sourced deals, is accurate and properly tagged, reconciling Salesforce agai

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, the UK About the Role: As the Principal, EMEA Sales Strategy and Operations, you will lead the operational strategy and execution for two of our most important regions in EMEA. Reporting directly to the Senior Director of Sales Strategy and Operation for EMEA, you will partner closely with regional sales leadership, global sales operations, marketing, finance, and other cross-functional teams to drive sales productivit

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement. This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles. Partner with solutions and research engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments. Own a revenue and consumption target; manage forecasts and pipeline reporting. Monitor industry and regulatory trends to guide customer and product strategy. Represent Ope

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Postion Overview Zynga is looking for a highly organized and proactive Program & Business Operations Coordinator to join our CTO Strike Team - Contract & Vendor Management Team. This role sits at the intersection of contract management, business operations, and cross-functional coordination, making it a uniquely visible and impactful position within our global organization. You'll own critical operational workflows end-to-end, support contract administration and procurement processes, and serve as a trusted communication hub within the CTO Strike team. What You'll Do: End-to-End Contract & Vendor Management Program Coordination Provide operational and administrative support to the program director of the Contract & Vendor Management team. This will include: Contract Administration & Proc

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams – People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more – provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are seeking a Director, Revenue Strategy & Operations to take on the most important and least defined problems facing Block's revenue organization. This is a special projects role. You will be the person our leaders turn to when a question is significant, ambiguous, and needs a rigorous answer. Your work will be defined by the strategic initiatives that matter most at the time, and it will change as our priorities change. Early on, that is likely to include areas such as sales forecasting, pipeline management, and capacity planning for our non-direct sales organizations. Over time, you may hand work off once it is running well, or take on something entirely new. This is an individual contributor role. You will lead through analysis, judgment, and influence rather than headcount, partnering closely with Sales Strategy & Operations, Finance, Sales, Partnerships, Services, Data, and Systems. You will report to the Head of Revenue Strategy & Planning within the Revenue organization. You Will You will lead the strategic initiatives and special projects that surface across the revenue organization, taking each from an ambiguous question through analysis to a recommendation leaders can act on. The work will change as our priorities change. Some examples of projects you might work on include: Building our sales fore

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Website Experience Sr. Director in our Marketing Operations area in Brazil or the US (Remote accepted) ! Reporting to the VP of Marketing Operations, this role owns the evolution of Wellhub's website — from a traditionally-managed site to an Agentic Website Experience and Operations model, where AI agents increasingly handle content assembly, personalization, identity resolution, and optimization, freeing the team to focus on strategy, judgment calls, and the exceptions that matter. This is a hands-on strategic role: owning the roadmap, design, testing, data, and execution, and leading product managers, UX designers, web analytics, and developers to deliver on that vision. You're expected to have a real point of view on where agentic AI creates leverage on a website versus where it introduces risk, and to be able to defend that point of view to technical and non-technical stakeholders alike. YOUR IMPACT Lead the vision, roadmap, and strategy for Wellhub's website experience, driving its evolution toward an Agentic Website Experience and Operations model — where AI agents increasingly handle content assembly, personalization, and opt

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Website Experience Sr. Director in our Marketing Operations area in Brazil or the US (Remote accepted) ! Reporting to the VP of Marketing Operations, this role owns the evolution of Wellhub's website — from a traditionally-managed site to an Agentic Website Experience and Operations model, where AI agents increasingly handle content assembly, personalization, identity resolution, and optimization, freeing the team to focus on strategy, judgment calls, and the exceptions that matter. This is a hands-on strategic role: owning the roadmap, design, testing, data, and execution, and leading product managers, UX designers, web analytics, and developers to deliver on that vision. You're expected to have a real point of view on where agentic AI creates leverage on a website versus where it introduces risk, and to be able to defend that point of view to technical and non-technical stakeholders alike. YOUR IMPACT Lead the vision, roadmap, and strategy for Wellhub's website experience, driving its evolution toward an Agentic Website Experience and Operations model — where AI agents increasingly handle content assembly, personalization, and opt

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Associate Director, Sales The Role As the Associate Director of Sales at Kasa , you will lead a high-performing sales team to accelerate our growth in corporate and group segments. You will own the strategy, talent, and execution needed to position Kasa as the preferred accommodations partner for corporate travelers and group customers across our nationwide portfolio. Your leadership will shape how we source, close, and grow B2B demand. You’ll develop a best-in-class sales team, establish disciplined operating rhythms, create accountability and reporting structures, and personally secure key national accounts that drive material revenue contribution toward our annual budget goals. This role is designed for a commercial builder: a leader who blends strategic vision with hands-on revenue generation and a passion for developing people and systems that scale. About the Team You’ll join Kasa’s broader Commercial organization and collaborate closely with Reve

MongoDB is launching an EMEA AI Natives team to win high-potential, fast-growing AI-native companies and accelerate new-logo acquisition. We are seeking a Regional Director, AI Native to build and lead an initial team of five Acquisition reps covering a number of regions across EMEA. Reporting to EMEA Sales Leadership, you will own the team’s strategy, hiring, development, execution, and results. You will drive new-logo acquisition and NARR while establishing a repeatable sales motion for the AI-native segment. We are looking to speak to candidates who are based in London for our hybrid working model. What you will do Recruit, onboard, coach, and develop a high-performing AI Native acquisition team Define territory plans, account priorities, pipeline goals, and operating rhythms across EMEA Build a data-driven go-to-market strategy for high-potential, well-funded AI-native companie. Engage founders, investors, C-suite leaders, engineering executives, and technical decision-makers Coach the team through complex, multi-stakeholder sales cycles and negotiations Lead strategic opportunities and help the team win net-new logos Own performance against new-logo, NARR, pipeline, and forecast objectives Drive adoption of MongoDB’s sales methodology, including MEDDIC Partner with Marketing, Product, Solution Architecture, Customer Success, Partners, and Sales Operations Provide market feedback to shape MongoDB’s AI Native strategy and scale the pilot What you bring 2 years of experience managing a quota-carrying sales team or 3+ years of experience as a quota-carrying enterprise sales representative A strong record of overachievement and winning net-new logos Experience building a new market, segment, territory, or sales motion Success selling complex technology to executive and technical stakeholders Understanding of cloud, databases, software development, and emerging AI technologies Ability to translate technical concepts into clear business value Strong coaching, fo

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable responsible enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work cross-functionally across Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, Operations, and Customer Success to translate strategic partnerships into measurable outcomes for customers. Global consulting and advisory partners are essential to helping enterprises move from AI strategy to production deployment. PwC brings global reach, deep industry and functional expertise, technology and transformation capabilities, and longstanding relationships with complex and regulated enterprises. This role will lead OpenAI’s global partnership with PwC and create the strategy, operating model, and field motions needed to turn that relationship into repeatable customer and commercial impact. This role is based in San Francisco, New York City, or Seattle. We use a hybrid work model of three days in the office per week. About the Role We are hiring a Partner Director, PwC to serve as the single accountable owner of OpenAI’s strategic relationship with PwC globally. You will define the partnership thesis and joint business plan, build executive alignment, activate PwC’s industry, advisory, technology, sales, and delivery organizations, and develop repeatable go-to-market motions that accelerate enterprise AI adoption. This is a strategic and hands-on leadership role. You will move fluidly between senior executive engagement, joint account and opportunity strategy, solution and delivery alignment, field enablement, governance, and day-to-day execution. Success requires a strong understanding of how a large, matrixed professional-services organization operates, commercial discipline, technical fluency, and the ability to align teams without relying on formal authority. The ideal candidate has led a high-impact global alliance with

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Marketing Platform Operations Manager, you will own data quality and data flow across Smartsheet's marketing technology stack with a particular focus on how lead and account data moves between systems, where it breaks down, and how it can move better in an AI-first environment. You'll dig into the mechanics of our lead flow: where data originates, how it's enriched and scored, how it syncs across platforms, and where gaps or failures cost the business pipeline. This is a hands-on, systems-fluent role. You'll partner closely with Marketing Platform Operations, Campaign Operations, Analytics Engineering, and Sales teams to diagnose data issues, improve data architecture, and support the evaluation and rollout of new tools that improve enrichment, orchestration, and data integrity across the funnel. You'll also contribute to broader Marketing Operations initiatives as they arise. This role reports to the Director, Marketing Platform Operations and can be based in our Bellevue, WA office or remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own data quality standards across CRM and Marketing Automation Platform (MAP), including field completeness, accuracy, and consistency. Lead deduplication efforts and ongoing hygiene initiatives across contact, lead, and account records. Diagnose root causes of recurring data quality issues and design scalable fixes rather than one-off cleanups. Establish and monitor data quality metrics and reporting to track health over time. Map and docum