The Senior Contact Center Manager will lead a team of 12-20 agents with a large emphasis on outbound calling. This team will reach out to potential customers that are in a position to benefit from restructuring their loan and connect them with a licensed mortgage professional.…
The Assistant General Counsel, Servicing will report to the Deputy General Counsel, Executive Vice President, and will serve as the dedicated legal resource for GoodLeap’s Servicing Team. This role is designed for a practicing attorney with deep, practical experience in consumer…
As a Senior Software Engineer in the Documents domain, you will play a critical role in designing and developing innovative solutions that power GoodLeap’s document lifecycle management. You’ll work on building systems that ensure the accuracy, compliance, and efficiency of…
The Credit Strategy and Decisioning Manager will manage execution and delivery of GoodLeap’s underwriting policy and procedures. This role manages policy configuration content within the decision platform, monitors and enhances GoodLeap execution processes, and communicates…
The Collection Manager oversees the company’s financial collection department. They supervise staff to ensure all money owed to the company is billed and received correctly and in a timely fashion. The manager is also responsible for the supervision of the collections staff. In…
The Principal Software Engineer will be responsible for building, maintaining, monitoring, and scaling the enterprise platform services in our portfolio, spanning IAM, Communications, Payments, and API Gateways. Applying engineering best practices to help ensure a culture of…
Essential Job Duties and Responsibilities: Build and maintain margin and unit economics analyses across products, channels, and partners — identifying drivers of margin compression and expansion and quantifying levers to improve profitability Identify and size growth markets…
The Contact Center Analyst is responsible for managing the day-to-day technology operations of GoodLeap's Contact Center. This role monitors multiple campaigns in real time to ensure daily performance goals are met, reallocates agents across campaigns as needed to balance…
The Home Equity Specialist is responsible for originating high-quality home equity line of credit (HELOC) loans by effectively communicating with customers, gathering documentation, evaluating applications, and closing approved loans. Essential Job Duties & Responsibilities:…
What We Provide To You: Competitive base salary with a tiered commission and bonus structure to award performance Inbound pre-screened leads provided to you by our in-house, lead generation team We underwrite and fund our loans as a Dire
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions…