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Applications Support Sr Analyst Jobs

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Explore current applications support sr analyst jobs. Use filters to narrow by work mode, employment type, experience and date posted.

D
43mo ago

THE OPPORTUNITY Dillard’s is seeking a Production Control / Technical Support Analyst to work the night shift at our Data Centers in Central Arkansas. You must be able to work a flexible schedule, which includes weekends, holidays, and after hours. This position's primary focus is assisting users of Dillard’s Information Technology services who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing. THE TEAM Night Shift Operations is responsible for closing the business day and starting the batch processes during the overnight hours, performing systems maintenance, monitoring the performance of the batch processes, and ensuring all company applications are available on time to start the next business day. They are also responsible for providing technical support to all Dillard locations that are still online when the evening shift starts and as those locations come online in the morning. WHAT YOU WILL DO Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions Must be able to function independently Handle phone and email support for moderate system or content issues Identify, resolve, and escalate issues when necessary Clearly communicate technical solutions in a user-friendly, professional manner Record interactions in our service ticket database Leverage AI to quickly review service ticket histories and problem descriptions to identify patterns in recurring inquiries, and draft clear, standardized resolution documentation for the service ticket database Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution Provide equipment upgrade and maintenance assistance to personnel at all Dill

C
Citi
📍 Tampa Florida United States
Just now

Citibank, N.A. seeks an Applications Development Tech Lead Analyst for its Tampa, Florida location. Duties: Responsible for source code review to ensure it satisfies good coding practice. Coordinate all communication between tech team and Ab Initio vendor, including scheduling and chairing weekly meetings. Responsible for reconfiguration and reengineering to optimize performance. Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design. Prepare reports or correspondence concerning project specifications, activities, or status. Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces. Manage the hardware infrastructure and monitor the performance metrices E2E. Identify areas of growth need and proposal scale up activities. Execute on scale up activities by submitting procurement requests, manage regular calls with the deployment team and plan go live/switch activity. Develop shell scripting code base to support the job executions, interactions between systems. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols. Requirements: Requires a Bachelor’s degree, or foreign equivalent in Information Technology, Engineering (any) or related field and 6 years of progressively responsible, post-baccalaureate experience as a Software Engineer, Associate Director – Data Engineering, Senior Consultant, Data Specialist, Assistant Systems Engineer or related position involving gathering new business requirements, architecture, analysis, estimation, design, implementation, and leading a team of software developers and software development. 6 years of experience must include: Experience with AbInitio Data Processing (SME), Data Modeling

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Job Requisition ID # 26WD101503 Position Overview As a Senior Software Engineer supporting Autodesk’s Data Experience organization, you will design, develop, and maintain secure, reliable backend services and APIs that connect Autodesk applications, internal platforms, and external services. This hands-on individual contributor role owns assigned services and features from requirements and design through testing, deployment, and production support. You will collaborate with engineering, product, and cross-functional partners to deliver scalable integrations, contribute to technical decisions within the team, and mentor other engineers while applying established architecture and engineering standards. Responsibilities Own the delivery of assigned backend services and API features, translating business and technical requirements into designs, implementation plans, and incremental releases Design, develop, and maintain APIs and backend services using JavaScript, TypeScript, Node.js, and AWS, following established architectural patterns and security practices Integrate internal applications, enterprise systems, and third-party services to enable reliable data exchange Evaluate design trade-offs and collaborate with principal engineers, architects, and peers on solutions that balance scalability, reliability, performance, and maintainability Develop automated unit and integration tests, participate in design and code reviews, and document API contracts, technical decisions, and operational procedures Maintain and improve CI/CD pipelines to support repeatable builds, automated te

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M
13 days ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is undergoing a historic expansion with a new fabrication facility in Boise, ID, and we are building a strong remote technical network to accelerate capability, ramp readiness, and line health. We are seeking a RAM Applications Manager to provide technical leadership and operational ownership across metrology and inline optical inspection (RDA) while working remotely from Taiwan in direct support of the Boise fab. In this role, you will lead measurement and inspection strategy, drive tool and recipe readiness, and ensure data quality and process control for high-volume manufacturing (HVM), production ramp, and technology development. You will work hands-on with advanced metrology platforms (e-beam, optical, x-ray, etc.) and RDA optical inspection toolsets (eScan/Brightfield/Darkfield/Macro/SP) to develop robust line monitors, establish statistical controls, detect excursions early, and reduce defectivity. You will partner closely with Process Integration, Manufacturing, Process Development, Equipment Engineering, Yield, and Data/Automation teams across Boise and the global network to standardize best-known methods, enable effective tool matching, and ensure scalable solutions for ramp and long-term sustainment.. Key Responsibilities Leadership Provide technical leadership for metrology + RDA strategy, sustainment, and readiness within assigned technology areas. Own end-to-end readiness: recipe maturity, measurement methodology, standards, control plans,

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Principal SSD Applications Engineer is Micron's customer-facing SSD technical leader, driving complex issue resolution, technical enablement, and the successful qualification, deployment, production ramp, sustaining support, and adoption of SSD products and solutions. Responsibilities Lead complex customer issue investigations, including issue replication, Level 1 debugging, root cause analysis, and failure analysis, and manage issues from escalation through resolution using Jira or an equivalent issue-tracking system. Drive customer issue prioritization, turnaround-time tracking, technical reviews, and escalation management while coordinating engineering, validation, quality, product management, field organizations, and ecosystem partners. Support customer qualification, platform integration, deployment, production ramp, sustaining activities, Level 1 performance testing, workload characterization, performance analysis, interoperability testing, validation, and technical troubleshooting for assigned SSD products and solutions. Communicate product capabilities, limitations, technical requirements, qualification criteria, deployment considerations, and technical findings through clear, accurate, actionable, and custom

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About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). The Role We’re expanding our revenue operations team and looking for a Business Applications Manager to help scale and strengthen the systems and processes we’ve already begun building. This is a highly impactful role where you’ll partner closely with our existing revenue operations leadership and collaborate with marketing, sales, and student success teams to drive efficiency as we continue to grow globally. In this role, you’ll support and enhance our revenue operations by improving workflows, refining processes, and ensuring our systems evolve alongside the business. You’ll work hands-on in HubSpot, helping enable DTC sales motions, reporting, and day-to-day execution across teams. If you enjoy translating business needs into scalable CRM solutions and thrive in a fast-paced, collaborative environment, this role will be a great fit. You’ll play a key role in scaling Inspira’s revenue funnel by supporting process improvements, enabling teams with the right tools and data, and contributing to actionable business insights. The ideal candidate is detail-oriented, proactive, and brings a strong bias toward action, problem-solving

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Writer
📍 London• Full-time• Remote
28 days ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own

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W
Writer
📍 New York• Full-time• Remote
28 days ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. We are open to hiring for

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Join the NVIDIA's Solutions Engineering team that is reshaping the future of driving! Our goal is to build and deploy scalable solutions for autonomous vehicles and as a result, create safer and more efficient roads. Our team is hands-on, passionate about practical results, and values diversity. You will help craft the application software architecture by working closely with external partners developing on our platform and on collaborations across multiple teams within NVIDIA working on autonomous vehicles. You will also advance and refine the overall drivability of our solution, focusing on integration challenges and using your deep analytical skills to tease through the complexity of the system to find effective solutions. NVIDIA is widely considered to be one of the technology world’s most desirable employers, and is committed to fostering a diverse work environment and proud to be an equal opportunity employer. If you are passionate in bringing autonomous vehicles into the world and see the solution come together, we would like to hear from you! What you'll be doing: Shape the application architecture internally, with a focus on perception & sensor fusion, by collaborating closely with architecture and software development teams. Integrate and adapt NVIDIA solutions in target vehicles, ensuring that both perception and sensor fusion are adapted and tuned to meet the desired driving performance and functionality. Lead bring-up activities and provide technical support to resolve functional and perception & sensor fusion related issues. Perform and leverage in-vehicle and simulation test drives for functional and performance analysis on the recorded data. Work with our partners to efficiently integrate hardware and software components, understand the system architecture, profile performance, identify bottlenecks, and drive optimization <

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R
1mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We're making Robinhood the best place to build with AI by investing heavily in top-tier tools and continuous skill-building for every employee, technical or not. Here you are empowered to learn and accelerate your impact using AI. Robinhood is looking for a Senior Applications Engineer, Corporate Infrastructure to join the Enterprise Technology org. This is an AI-native role that sits at the intersection of cloud infrastructure, and identity management. You'll own a wide surface area and work closely with Security, IT, and Engineering to keep our systems healthy, scalable, and ahead of the threat landscape. This role is based in our Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Secure & manage our Google Cloud infrastructure, Google Workspace and Okta Identity Environment for Robinhood. Leads in the design and building of new tools based on internal requirements and specifications. Build

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C
Cursor
📍 San Francisco• Full-time
1mo ago

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. GTM Applications Engineer SpaceXAI’s go-to-market org is growing fast, and the software that runs it has to keep up. GTM Apps sits inside Revenue Operations and builds the internal products our Sales, Customer Success, Field Engineering, and RevOps teams use every day for account intelligence, forecasting, pricing, and more. We also enable other teams to build apps for themselves via enablement and maintaining shared infrastructure. As a GTM Applications Engineer, you’ll own product surfaces end-to-end by talking to users, shipping full-stack applications, keeping production apps healthy, and raising the bar on reliability and UX. This is product engineering for the people who sell and support the SpaceXAI suite of products. Our team has high leverage, lots of visibility, and we move fast. What you'll do Design, build, and ship full-stack features for GTM Apps (TypeScript / Next.js and our shared internal stack), from idea through production Enable our world-class sales team to exceed their ambitious goals with world-class software Own a product surface and drive its roadmap (e.g. account intelligence, pricing, forecasting, our internal data API, etc) Partner closely with RevOps

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S
Stripe
📍 New York• Full-time
1mo ago

Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone What you’ll do As a Support Operations Associate at Privy, you will own the internal systems and workflows that keep our Developer Success team efficient, responsive, and focused. You’ll serve as air traffic control for support requests – triaging issues across our support stack (Pylon, Slack, HubSpot, and more), improving internal workflows, and maintaining CRM and support-data hygiene. You’ll partner closely with Account Management, Solutions Engineers, Forward Deployed Engineers, and Sales, while your day-to-day work will have impact across Privy, and Stripe as a whole. This is a high-leverage operations role where attention to detail, a systems mindset, and a bias for execution will make you critical to making our customers successful. Responsibilities Own triage and routing for inbound support tickets from both Privy developers and end users of Privy applications, ensuring issues are assigned, tracked, and resolved promptly and efficiently across the Developer Success team. Maintain data hygiene, consistency, and accuracy across our support stack, including Pylon, Slack, HubSpot, and other systems. Partner with cross-functional teams—including Sales, Engineering, and Product—to continuously improve the quality and efficiency of support processes. Create and maintain internal runbooks for ticket tri

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WRITER
📍 London• Full-time
2mo ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own

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WRITER
📍 New York• Full-time
2mo ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own

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P
Palantir
📍 United States• Full-time• $145K – $200K/yr
4mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s software forms the operating system for the militaries of the United States and her allies, driving outcomes and enhancing capabilities across the full spectrum of operations, intelligence, and support activities. Our defense applications are the tip of that spear, powerful tools used daily by thousands of soldiers, sailors, airmen, and marines to perform critical work at home and abroad from the Pentagon to the front lines. The engineers who build, maintain, and extend these applications are responsible for wielding the immense technical potential of Palantir’s data modeling and AI platforms to create exquisite domain-specific workflows and interfaces that modernize, extend, and revolutionize the capabilities of the warfighter. This is a front-end engineering role focused on marrying Palantir’s Foundry and AIP platform technologies, application specific backend services, and modern web technologies with domain expertise. These teams are nimble and select the right tool for the task in front of them rather than adhering to a rigidly defined tech stack, but the most common setups are React for standard DOM rendering, Maplibre and/or Three js for geospatial and 3D rendering, Redux (in various flavors) for state management, Conjure for API management, and OSDK for interaction with the foundry platform. A rich ecosystem of in-house libraries and toolchains sit on top of that foundation to provide cross-app messaging, live data streaming, robust classification based access control, and a host of other specialized functions. Defense applications developers both consume and produce these re-usable tools as part of their core engineering role. Core R

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