Associate Manager Operations And Maintenance Jobs

About the Team The Strategy & Operations Cx Experience team owns the discovery experience for how users explore DoorDash. Our mission is to help DoorDash consumers connect with their communities and discover “what’s good” in their city. Our Occasions pod sits within this team and our mission is to help DoorDash become the #1 destination to buy anything you need around seasonal and celebratory moments. Our team designs the strategy and executes these initiatives, while making Consumers feel that DoorDash is personalized just for them. We bring together a team across product, user research, marketing, analytics and operations to collaborate on platform and content projects that bring us closer to our vision. About the Role We’re looking for a detail oriented, highly-motivated individual to lead the execution of our occasions, owning the strategy development and implementation needed to launch these campaigns. As our execution lead, you will work closely with multiple XFN partners and stakeholders, guiding teams on best practices, workback schedules, timelines and campaign launching. You will become an expert in all internal tooling used for campaign execution, craft the roadmap for the rollout of our occasions, help teams setup, test and launch initiatives, identify areas where we can continue to streamline the execution process, and so much more. You will report into a Manager on our Occasions team. You’re excited about this opportunity because you will… Own the preparation and implementation of the execution plan for key initiatives and occasions: creating campaigns when needed, setting up experiments, conducting testing sessions and implementing in-app content Collaborate across internal marketing and operations teams: maintaining documentation, communicating clearly about project status, and adhering to deadlines Thoroughly review and test campaigns to ensure it meets design standards and merchandising guidelines, keeping the user experience in min

About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant deliveries (e.g., Grocery, Convenience, Alcohol, Retail). Our Central Ops team has three major mandates: to effectively onboard merchants, fulfill every order with speed & accuracy and improve our logistics network. We are able to do this by identifying efficiencies, building product tooling and launching operational processes at scale. You will own metrics, pull operational & product levers and drive impactful results across our Grocery, Convenience, Alcohol and Retail businesses. About the Role We are looking to build out our team with a Senior Associate who will focus on a variety of strategic and operational initiatives on the New Verticals Central Ops pod. You will lead the scoping, go-to-market, and iteration of cutting-edge product features to help DoorDash improve order quality and selection across our Convenience, Grocery, Alcohol, and Retail businesses. You work will include attracting more Dashers into shopping, building the tools & technology they use in-store, and ensuring the right supply is available in the right place at the right time. Your work will be highly visible, and involves partnering with the Machine Learning, Engineering, Product, and Data Science teams. You will sit in the Central Ops group within our New Verticals Strategy & Operations organization and report into a Manager. This is an individual contributor position. You’re excited about this opportunity because you will… Analyze : You love working with data and using data to drive business decision-making. You love talking to customers, unpacking their feedback, coming up with improvement opportunities and are familiar with SQL. Strategize : You will own and deliver on improving key metrics. You will create quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will

About the Team Doordash is looking for a Senior Associate, Strategy & Operations to drive pricing and promotional governance and growth across the ANZ business, with a specific focus on optimising restaurant pricing and promotions processes. This role is critical to strengthening the New Zealand merchant organisation and involves cross-functional collaboration with product, sales, finance, and operations teams to execute strategies within the NZ market. Restaurants are at the heart of our marketplace, and we aim to provide them with best in class experience from onboarding to growth. As Doordash continues to scale and expand its offerings, the merchant operations engine must grow in precision, efficiency and adaptability. This is a Hybrid role with 3 days a week in-office (Auckland). About the Role You will own the end-to-end design and evaluation of pricing and promotional initiatives that drive our restaurant marketplace business. You will be the "quality bar" for analytical work, building unit economic models and designing experiments to ensure our commercial offers are both viable and high-impact. You will report into the Manager of Merchant Strategy and Operations on our Merchant S&O team. We expect this role to be 3 days in office with 2 days remote. You’re excited about this opportunity because you will… Own Commercial Outcomes: Move beyond slide decks to own the actual commercial design of bundles, discounts, and pricing mechanics that impact millions of users. Drive Rigorous Analysis: Build and run sensitivity models from first principles, ensuring every recommendation is backed by a deep understanding of P&L logic and margin impact. Influence Senior Leadership: Produce decision-grade outputs and trade-off frameworks for senior stakeholders, acting as a trusted advisor on market-moving decisions. Solve High-Ambiguity Problems: Step in as a hands-on fixer for the New Zealand market, navigating incomplete data and tight timelines to land suc

About the Team Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! Grocery is one of our highest priority, most complex verticals that is key to acquiring consumers to new verticals outside of just restaurants. About the Role We are hiring an Associate on our Grocery Merchant Strategy & Operations teams to drive growth in our enterprise grocery business. In this role, you will drive key initiatives supporting some of our largest merchants on the platform. This role will be highly dynamic, and a given day may include deep analysis of a customer journey, ideating and setting up a test for a new growth bet that you wish to productize, building a point of view on the financial viability of a new initiative or deal. You will partner closely with product, engineering, finance, analytics and sales / business development to bring these initiatives to life! The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect you to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. You will report into a Manager on our New Verticals Strategy & Operations team and be an individual contributor position. We operate in a hybrid model and spend a few days a month in person together. You’re excited about this opportunity because you will… Strategize. From firs

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by gl

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Operations team at Robinhood is dedicated to delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Product Operations Associate, you will play a crucial role in ensuring the smooth operation of our crypto products and future launches. You will lead cross-functional projects designed to improve Robinhood’s operational efficiency and readiness. The role will work on scaling operations for our existing Crypto products as well as scoping operational impact for new Crypto initiatives. This role will work with cross-functional partners including Product Management, Crypto Operations, Compliance, Legal, Engineering, Security, and Customer Experience to guarantee operational readiness. Product Operations Managers are passionate about delivering an excellent customer experience, achieving product objectives, and working with multiple partners. This is a unique opportunity to shape the future of crypto operations for one of the most dynamic teams in the industry This role is based in our New York City, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we be

About the Team New Verticals launched in 2020 to take the DoorDash marketplace beyond restaurants: it now spans 100,000+ grocery, convenience, alcohol, retail, and DashMart stores across the US and Canada. This team focuses on building our Canadian marketplace to ensure we are able to deliver exactly what consumers are looking for when they want it, with speed and quality. About the Role We are hiring a few Senior Associates on our Canada New Verticals Strategy & Operations. One role will focus on improving how we partner with our Dashers and driving efficiencies to how they operate. The second role will focus on driving quality improvements to our platform that enhances the shopping experience resulting in higher consumer spend. Both roles will require you to understand marketplace data and constraints to strategize actionable plans to improve efficiency levers impacting things like in-store navigation, in-app experience, dasher pay, pricing & promotions and so much more! These roles require you to understand our three-sided marketplace and the unit economics that impact our financial success all while balancing growth, cost and quality. You’ll need to weigh both sides of that tradeoff in every lever you pull. These roles sit at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. You will report into a Manager on our New Verticals Strategy & Operations team and be an individual contributor position. We operate in a hybrid model and spend a few days a month in person together. We have t

About the Team Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! Grocery is one of our highest priority, most complex verticals that is key to acquiring consumers to new verticals outside of just restaurants. About the Role We are hiring a Senior Associate on our Grocery Merchant Strategy & Operations teams to work scaling the service offerings we can provide to consumers through our third party merchant partnerships with some of the most well known grocers and your local favorite grocers on our platform! In this role, you will lead growth projects for major Grocery merchants to ensure we are able to onboard every SKU or service a grocery store offers. This includes portfolio management, ideating and launching 0-1 initiatives across our merchants, onboarding merchants to new services and improving quality every step of the way. You will partner closely with product, engineering, finance, analytics and business development to bring these initiatives to life! These roles sit at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. You will report into a Manager on our New Verticals Strategy & Operations team and be an

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role Join our Central Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Lakeshore Chicago. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our Central Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience Welcoming and Assisting Guests : Be the first point of contact for guests, assisting with check–in, and addressing their immediat

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role Join our Central Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure in our Nashville market. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our Central Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience Welcoming and Assisting Guests : Be the first point of contact for guests, assisting with check–in, and addressing their immed

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Location: 446 East Ontario Street, Chicago, IL 60611 Time Commitment: Full-Time Anticipated Schedule: Flexible - including nights, weekends, and holidays. The Role Join our Chicago Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Kasa Lakeshore. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our Central Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitalit

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role Join our East Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Kasa Downtown D.C.. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our East Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience Welcoming and Assisting Guests : Be the first point of contact for guests, assisting with check–in, and addressing their immediate nee

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a member of our Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enables Sales to run better, faster, and smarter. Sales Strategy and Operations is an excellent platform to learn how a business really runs. Prior candidates that our leadership team has worked with have gone on to be VPs and COOs of companies. You will be joining the Sales Strategy and Operations team as a high impact contributor, gaining exposure to a wide variety of challenges, processes, and data that makes the engine of this Sales organization hum. As an Associate on the team, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization. Specifically, you’ll help the Data team connect with sales leaders ab

JOB SUMMARY Reporting to the Logistics Operations Manager, the Logistics Associate owns day-to-day logistics exception management while building the automation, SOPs, and process improvements that reduce future manual work and increase team capacity. This position is responsible for resolving and escalating shipping exceptions, discrepancies, and questions in a timely and professional manner; supporting Velocity buyers with shipping-related questions and issues to reduce order aging and maximize the client experience; and identifying and eliminating the recurring issues that drive exception volume in the first place. The ideal candidate’s attitude, skill set, and ability and desire to learn are more important than a specific experience set. We are looking for individuals with a positive attitude who want to have a meaningful role as part of a fast-growing, dynamic company. B-Stock moves quickly and has high expectations from everyone on the team. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Act as the primary liaison between logistics partners and internal frontline teams regarding shipping questions, discrepancies, and exceptions. Manage day-to-day logistics exceptions, including identifying issues, researching root causes, coordinating resolutions, and escalating when appropriate. Identify recurring exception types and determine whether a system change, process improvement, or SOP update is needed — not just resolve individual tickets. Build, test, and maintain automation using Claude, Salesforce, and 3GTMS (Descartes) to reduce manual transactional work, improve ticket routing accuracy, and ensure missing data is identified and resolved faster. Support Velocity buyers with shipping-related questions and issues to reduce order aging, resolve shipping concerns, and improve the client experience. Meet established response and resolution SLAs for all assigned exceptions and inquiries. Maintain accurate and timely 3GTMS notes and updates to support payments, cancellati

ABOUT THE TEAM The Sales Compliance team makes sure DoorDash and Deliveroo charge every merchant correctly and sell in a way that is compliant and built to scale. We own sales controls, revenue assurance, and order-to-cash (OTC) controls across the Merchant organization, from the signed contract, to how it is configured in our systems, to the charge a merchant sees. We are part of Sales Strategy & Operations, which builds the go-to-market strategies, processes, and systems that help our sales teams move faster and grow revenue across every business line. ABOUT THE ROLE We are looking for a Senior Manager to lead Sales Compliance for our new and emerging businesses, and to run it like a strategy and operations business, not a checklist. You will own the strategy, roadmap, and team behind DoorDash’s sales controls: key SOX revenue controls, contract-to-system-to-charge reconciliations, and the systems, data, and processes that make compliant selling the default. Your mandate is to protect revenue and audit outcomes while making it easier, not harder, for Sales to grow. This role focuses on DoorDash’s new and emerging business lines, where products, pricing models, and contract structures are still evolving and many controls are being built for the first time. You will set the compliance foundation for these businesses as they launch and scale. You will lead a distributed team of compliance managers and analysts, and partner with Sales leadership, Product, Engineering, Analytics, Accounting, Legal, and Internal and External Audit. You will report to the Director, Sales Compliance. [Work model — hybrid] YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… Lead. Manage and grow a team of Managers, Associate Managers, and analysts across the US, Canada, and Mexico. Set the bar for analytical rigor, audit-ready work, and judgment, and develop the next layer of leaders. Own. Be the DRI for sales controls and revenue assurance across new and emerging business li