Associate Support Engineer Jobs

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Commercial Counsel to join our legal team. Reporting to the Head of EMEA Legal in London, you will interface with our Go-To-Market team to help ensure the fast and efficient execution of our agreements with customers. What You’ll Do Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional service organizations. And this role will put you in the center of all of this. More specifically, you will : Draft, review, and negotiate Commercial AI SaaS contracts Und

About the Team The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics space. About the Role As an Associate of Emerging Retail Partnerships , you will support the day-to-day management of our merchant partners and help them grow with DoorDash. This role offers the opportunity to get in at the ground floor of one of DoorDash's fastest-growing new bets, focused on parcel logistics, and to operate at a startup pace with the backing of an established public company. You will report to the Associate Manager of Emerging Retail Partnerships within our Merchant Business Development organization and work closely with account leads and teams across the company. You're excited about this opportunity because you will… Own relationships with leading enterprise retailers and ecommerce logistics providers. Be the day-to-day point of contact for a portfolio of strategic partners, build a deep understanding of their business goals and challenges, and develop creative solutions that drive step-change growth for DoorDash. Lead the conversation. Run merchant calls and business reviews, own the follow-up, and build the presentations and materials that tell the story of the account. Turn insights into growth. Resolve issues using established processes and internal resources, raise concerns early with the facts and a suggested next step, and use playbooks and merchant data to flag negative trends and spot growth opportunities. Flex your negotiating skills. Support upsells, cross-sells, expansions, launches and renewals that create mutually beneficial outcomes for partners and DoorDash. Use your product knowledge and market feedback to help shape the roadmap and go-to-market strategy for one of DoorDash's most exciting new bets, and to inform growth and revenue goals. Learn fast and be seen. Work with senior stakeholders across Sales, Operation

About the team The HR Shared Services team comprises four members, including the team lead, and supports benefits operations across 24 countries across the globe. The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum. The role will be responsible for end-to-end Benefits administration, including Benefits enrollments, changes and cancellations, vendor management and escalations, renewals, reporting and reconciliations, employee queries, and Benefits-related payroll inputs. The role will also partner with internal stakeholders and vendors, support Benefits communications and compliance, maintain process documentation, and identify opportunities for process improvement, standardization, and automation, while supporting ad hoc Benefits projects and initiatives. We are looking for a candidate with 3-4 years of relevant experience in HR Shared Services, preferably with exposure to Benefits operations, and a strong understanding of Benefits. Position Expectations We are looking for Individual Contributor as part of the HR Shared Services team in India Manage end-to-end Benefits operations, vendor relations, employee escalations, and compliance within defined SLAs. Learn and perform newly transitioned processes and over time gain subject matter expertise in Benefits. Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Assist in building and maintaining the Standard Operating Procedures for Case Management Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures Key Skills & Abilities 3–4 years of hands-on experience in Core Benefits within an HR Shared Services or Global Benefits environment, preferably supporting the Americas region. Strong knowledge of Benefits administration and operations, with experience across areas such as health & welfare benefits, retirement/pension benefits, leave or statutory b

A Career with Point72’s Surveillance Team Point72’s Surveillance team sets the industry standard for intelligence driven surveillance by proactively identifying, monitoring, and assessing various sources of compliance risk using proprietary tools and specialized tradecraft. We support senior management by providing strategic assessments, actionable recommendations, and real-time escalations. At Point72, members of the Surveillance team conduct integrated trade and communication surveillance and collaborate to turn information into intelligence for our internal customers. The team also monitors employee activity for evidence of violations of applicable federal securities laws, internal compliance policies and procedures, and relevant rules and regulations enforced by the SEC, FINRA, and other organizations. What you’ll do Conduct routine trade surveillance and investigations Conduct routine communication surveillance for potential violations of relevant securities laws, rules, regulations, and Firm policies, and escalate suspicious or non-compliant events Craft intelligence questions, and appropriately scope research to produce sophisticated and well-written analysis that provides insight and risk analysis, not simply information Use tools and methodologies such as structured analytic techniques to improve analysis, check assumptions, and identify signposts or indicators of change Work with managers to respond to information requests from financial regulators and ad-hoc taskings from members of the senior management team Serve as a subject matter expert in your assigned coverage and stay abreast of relevant regulations, industry best practices, and internal policies Leverage resources, technology, and information to minimize risk and protect the firm What’s required We hire candidates with a wide range of academic and professional backgrounds; many have prior experience working in the US Intelligence Community, but some come from the private sector or j

About the Team On the Merchant Strategy & Operations team, our mission is to have best-in-class restaurant selection for Consumers and build products and services for our Merchants to grow their businesses profitably on DoorDash. We work on problems ranging from acquiring and onboarding new merchants to building a positive experience and solving pain points for existing merchants, to growing their sales through new products and services. About the Role As a Merchant Strategy & Operations Associate Manager at DoorDash, you will lead the support experience for our merchants, owning both the strategy & execution of how we serve them once they’re live on the platform. You’ll be responsible for transforming support into a tech-first, scalable, and seamless experience that drives merchant satisfaction, retention & loyalty. You’re excited about this opportunity because you will… Strategize – Build the strategy for helping merchants succeed once they’re live on DoorDash by providing fast and seamless solutions when merchants face issues, minimizing operational friction Experiment, Analyze and Implement – Use data-driven decision-making and sound business judgment to drive go-to-market & execution for new initiatives to help merchants have the best experience on Doordash Influence – Work cross-functionally with our product, operations, marketing, sales, finance, and analytics teams to land key initiatives We’re excited about you because… You have completed your Bachelor’s degree and have 4-6 years of experience in consulting, strategy, operations, technology, or related experience You want to affect change every day and can operate in a fast-paced, ambiguous environment You love thinking about problems from a first principles approach, and are excited to take action, dig into the details, and try new things in order to create future solutions You have experience working on analytical projects (proficiency in SQL is a plus) and are eager to get to th

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Provide secretarial and administrative support to the Treasury team Coordinate the implementation of new bank structures, services and controls processes Assist in optimum capital structure, perform simulations to senior management Manage bank accounts, handle Bank Relationship Management and negotiations of bank facilities Assist in our cash forecasting and global cash management processes including short term funding strategies and foreign exchange execution Help to design automated systems and processes to support our fiat and digital assets processes Assist in liquidity forecasts and ongoing monitoring of liquidity Works closely with product and finance teams to optimize and streamline funding, FX and digital assets positions Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Requirements Bachelor degree preferably in finance, accounting, business or equivalent 1 to 2 years of Treasury experience is a plus ; fresh graduate welcome Experience with V-Lookup, Tableau and SQL (or equivalent) Strong Excel skills Good command of English & Chinese Strong analytical and problem solving skills, self-motivated and able to work under pressure Strong work ethic and ability to be productive and successful in a fast- paced environment Exceptional attention to detail with ability to identify issues and propose solutions to complex or non-standard situations Digital asset familiarity is an advantage #LI-CW1 #LI-

About the Team DoorDash’s mission is to grow and empower local economies. DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support those businesses. The Customer CRM Marketing team sits within the broader Retention Marketing function and is responsible for driving engagement, activation, and retention of Customers in Australia and New Zealand. The team focuses on building personalised, data-driven lifecycle programs that deliver the right message to the right customer at the right time, across channels including email, push, SMS, and in-app messaging. Operating in a dynamic, high-growth environment, the team partners closely with Integrated Marketing, Analytics, Strategy, and Operations to deliver best-in-class CRM experiences and continuously evolve our capabilities through testing, learning, and innovation — with the Grocery and Retail merchants (New Verticals) representing one of the most exciting and fastest-growing areas of focus for the team. About the Role DoorDash is seeking a customer-obsessed and highly collaborative Senior Associate, CRM & Lifecycle Marketing to own lifecycle and retention marketing for our New Verticals portfolio — the growing range of non-restaurant merchants on our platform, including high-profile partners such as Aldi, Woolworths, Chemist Warehouse and Petstock, alongside many more exciting industry firsts to come. In this role, you will build lifecycle and retention programs from end to end — from strategy and briefing through to execution and optimisation — designed to build sticky, repeat customer behaviour across our New Verticals partners. You will work in close partnership with the New Verticals Strategy & Operations team, helping bring their ambitious launch and go-to-market plans to life through best-in-class CRM and lifecycle marketing. You’ll be a beacon of customer-first thinking within the business, bringing a clear point of view on what grea

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building a platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Our Finance team serves as a trusted advisor to the company, guiding critical business decisions through insightful analyses & thought partnership with executive leaders. We are seeking an R&D Finance associate to own key aspects of our financial reporting, monthly and quarterly processes, and support critical planning activities within our R&D Finance & Strategy team. In this role, you’ll contribute to the foundation of our finance operations as we advance as a public company, with a focus on enhancing efficiency through process improvements and automation. You’ll work closely with our R&D and Corporate Finance team, and collaborate across functions to deliver essential insights and drive strategic initiatives for our senior R&D leaders. A day in the life (Responsibilities) Support Toast’s monthly and quarterly financial close processes for the R&D function, including reporting and analysis of budget vs. actual results, forecast updates, and preparation of standard financial packages that provide actionable insights for R&D leadership. Own headcount tracking, reporting, and reconciliation activities for R&D, conducting trend analysis and collaborating closely with Finance, R&D leadership, and Talent Acquisition to align resource planning with strategic priorities. Oversee the financial management for the R&D vendor portfolio, including PO and invoice reconciliation, variance analysis, and trend reporting to ensure alignment with budget and financial goals. Leverage Toast’s financial systems, tools, and datasets to build and maintain standard reports and analyses, identifying o

Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. Job Description We’re looking for an Associate Product Owner to support the Product Owner in collaborating closely with client, translating product direction into clear, actionable work for our software delivery teams. You’ll help define requirements, write user stories, maintain a healthy backlog, and assist with sprint execution in an Agile environment. This role is ideal for someone early in their product/BA career who is structured, detail-oriented, and eager to learn how to build and ship SaaS products in the Payments and Compliance space. Core Responsibilities Take ownership of assigned features from requirement clarification through development, testing, and production release, with guidance from Product Owner or Product Manager as needed. Translate product needs into clear user stories, acceptance criteria, and development-ready tasks. Support backlog management: organize items, keep statuses updated, track dependencies, and prepare work for refinement/planning. Partner with developers and QA to clarify requirements, answer questions,

Work Flexibility: Onsite What you will do This role leads cost accounting activities within a manufacturing environment, leveraging strong SAP expertise to manage product costing, inventory control, manufacturing variances, and financial compliance, in close partnership with operations. Serve as a trusted subject matter expert on material characteristics, MRO, and production processes for internal customers, ensuring accurate and reliable operational knowledge. Own product cost analysis and SAP ERP reporting, ensuring accurate cost roll‑ups, inventory balances, manufacturing and price variances, and providing key insights to operations and finance leadership to support annual roll‑up activities and cost accuracy. Design, maintain, and analyze ERP and operational data, ensuring data integrity, effective reporting, and seamless integration of information to support finance analysts and business objectives. Design and improve operational procedures and processes to meet audit standards, enhance efficiency, and ensure compliance with internal and external requirements. Manage one direct report, providing guidance, oversight, and performance support. Participate in annual audits and special projects, working closely with internal teams and external auditors or consultants to provide required information and ensure accurate historical recordkeeping. What you need Required: Bachelor’s degree in Accounting (Public Accounting or equivalent). Minimum 4+ years of experience in Finance and Cost Accounting roles. Proven experience in manufacturing environments with a solid background in General Accounting and Cost Accounting. Knowledge of Mexican accounting standards and U.S. GAAP.

Why Patients Need You Pfizer’s purpose is to deliver breakthroughs that change patients’ lives. Research and Development is at the heart of fulfilling Pfizer’s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best-in-class medicines to patients around the world. What You Will Achieve As an Associate Scientist, you will be at the center of our operations and you’ll find that everything we do, every day, is in line with an unwavering commitment to quality. In this role, you will join a team of scientists focused on optimizing biologics reagents for vaccine programs. Your primary role is to support, assist and deliver reagents for nonclinical and clinical targets within Vaccines. Likewise, you’re expected to have a strong foundation in general scientific practice and the principles and concepts that will support meeting critical deadlines. You will be performing aseptic serological processing, preparation of buffers, and growing bacterial cultures, as necessary. All work is to be done in a compliant manner according to relevant SOP guidelines and GLP and/or GMP guidelines, as required. How You Will Achieve It Perform aseptic serological processing, reagent preparation, and bacterial culture growth to support high throughput clinical and nonclinical testing in Vaccines. Complete all work in compliance with SOPs, safety guidelines, and Good Laboratory Practice (GLP) requirements. Utilize time management, organization, detail orientation, and strong interpersonal skills to effectively perform tasks to support clinical immunology and diagnostics. Complete ad h

Use Your Power for Purpose At Pfizer, our purpose is to deliver breakthroughs that change patients’ lives. In this role, you will contribute to the discovery and advancement of innovative medicines for patients worldwide by applying rigorous science, modern pharmacology, and cutting-edge technologies. Your work will help transform promising therapeutic ideas into high-quality experimental data that enable confident decisions across the drug discovery process. What You Will Achieve A key strategic focus within the Internal Medicine Research Unit (IMRU) is the discovery of novel therapies for obesity, cardiovascular disease, and related cardiometabolic conditions. As an Associate Scientist in the In Vitro Pharmacology group, you will contribute to early drug discovery programs by generating rigorous, reproducible pharmacology data that support target validation, assay development, compound profiling, and mechanism-of-action studies. This role is well suited for a collaborative, hands-on scientist with experience in cell-based assay execution, mammalian cell culture, quantitative data analysis, and an interest in receptor pharmacology within cardiometabolic drug discovery. How You Will Achieve It Develop, optimize, and execute cell-based signaling, ligand-binding, and other in vitro pharmacology assays to generate high-quality data that support project decisions. Support compound profiling and mechanism-of-action studies through careful experimental design, troubleshooting, and quantitative data analysis. Maintain mammalian cell cultures and prepare fit-for-purpose cellular or membrane-based assay reagents to support screening, binding, and functional assay workflows. Apply core pharmacology concepts, including ligand potency, efficacy and affinity to interpret experimental results. Work collaboratively with pharmacology colleagues and cross-functional pr

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The PBM Batch Operations role is responsible for providing 24x7 operational support for Pharmacy Benefit Management (PBM) production processing environments. The position monitors, controls, and supports enterprise batch workloads, mainframe systems, iSeries environments, and associated operational processes to ensure critical pharmacy and business applications execute successfully and on schedule. Schedule: WorkDays: TBD Hours: 7 AM to 7PM AZ time Shift Structure: Three 12-hour shifts Additional Requirement: Must be available to work overtime as needed to provide coverage PBM Batch Operations Functional Responsibilities The PBM Operations environment includes responsibility for: Monitoring and supporting IWS (IBM Workload Scheduler) batch processing. Batch job interventions (restart, hold, kill, force complete). Mainframe IPL support. Mainframe console monitoring across multiple LPARs. RxClaim and iSeries batch monitoring. PBM Disaster Recovery support. Vendor escort activities and data center operational support. Data center security ticket processing. MIR3 paging and incident notifications. ServiceNow ticket management. Procedure verification and operationa

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The PBM Batch Operations role is responsible for providing 24x7 operational support for Pharmacy Benefit Management (PBM) production processing environments. The position monitors, controls, and supports enterprise batch workloads, mainframe systems, iSeries environments, and associated operational processes to ensure critical pharmacy and business applications execute successfully and on schedule. Schedule: WorkDays: Wednesday through Saturday Hours: 7:00 PM to 5:00 AM AZ time Shift Structure: 10-hour shifts Additional Requirement: Must be available to work overtime as needed to provide coverage PBM Batch Operations Functional Responsibilities The PBM Operations environment includes responsibility for: Monitoring and supporting IWS (IBM Workload Scheduler) batch processing. Batch job interventions (restart, hold, kill, force complete). Mainframe IPL support. Mainframe console monitoring across multiple LPARs. RxClaim and iSeries batch monitoring. PBM Disaster Recovery support. Vendor escort activities and data center operational support. Data center security ticket processing. MIR3 paging and incident notifications. ServiceNow ticket management. Procedure ver

Work Flexibility: Hybrid or Onsite In this role, you will help shape how customers pay Stryker, ensuring payment processes are accurate, efficient, and easy to navigate. As a key partner across Finance, Customer Service, Sales, Accounts Receivable, and external payment providers, you will remove barriers to payment, improve cash collection outcomes, and enhance the overall customer payment experience while leading a team that drives operational excellence. What You Will Do Lead customer payment enablement activities, ensuring payment requests, onboarding requirements, and escalations are resolved accurately and efficiently. Manage customer onboarding documentation, including ACH enrollment forms, tax documentation, and legal entity information. Oversee customer payment portal administration and monitor effectiveness to support timely payments and positive customer experiences. Implement and manage customer adoption of payment solutions, including cost analysis, business approvals, and ongoing performance tracking. Own relationships with third-party payment providers and ensure payment solutions support operational, contractual, and system integration requirements. Partner with Accounts Receivable, Finance, Sales, Customer Service, and other stakeholders to resolve payment-related issues and improve collection performance. Develop reporting and insights on payment program costs, utilization, and effectiveness to support business decision-making. Lead continuous improvement initiatives that reduce payment friction, standardize processes, accelerate cash collection, and improve end-to-end payment effectiveness. What You Will Need Required Qualifications Bachelor’s degree required. Minimum 6 years of professional experience in a related field. Experience working wi