Billing Operations Analyst 1 Jobs

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with a required location in European time zones (we don’t believe in sustainability of

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with a required location in APAC time zones (we don’t believe in sustainability of ove

About the Role Together is hiring a Senior Product Engineer to join our central Product Engineering team and embed day-to-day with the Commerce engineering team. You will own the product UI surface for Together AI’s most revenue-critical user flows: enterprise spend controls and governance, usage-based pricing displays and metering dashboards, payment method management, and enterprise contract surfaces. This is a hands-on role for someone who enjoys operating at a high-quality, efficient pace: breaking ambiguous work into clear increments, shipping useful improvements quickly, and finding pragmatic ways to move customer and revenue impact forward. You will work alongside dedicated product, design, and backend engineers partners and use strong product judgment to make reasonable UX decisions within established patterns. Requirements 4+ years of frontend engineering experience building and shipping productions features to real users Strong React fundamentals in production, including complex, stateful UIs that users depend on Strong TypeScript proficiency, with the ability to design clean typed interfaces across components, API boundaries, and application state Strong observability habits: you instrument what you ship, monitor whether it works, and use data to guide follow-up improvements Ability to absorb complex product and business requirements and translate them into correctly sequenced frontend implementations Fluency consuming APIs: you can read schemas, understand data shapes, handle loading and error states, and build typed web app interfaces without being blocked by backend engineers Next.js, Tailwind, and shadcn/ui experience is a meaningful plus Experience with billing, payments, or usage-based pricing UIs is a strong differentiator, including Stripe SDKs, metering displays, subscription states, checkout flows, or enterprise invoicing Responsibilities Own Commerce’s frontend layer end-to-end: from consuming service APIs and building typed interfaces to

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with a required location in North American time zones (we don’t believe in sustainabil

Become a part of our caring community The Care Management Support Assistant contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Care Management Support Assistant will review inbound referrals and correspondence for processing, fulfilment or resolution utilizing all appropriate software systems and resources. Screen physician’s orders and documentation to identify that all qualifying medical documentation and required information is included. When necessary, request additional applicable information from referring entity. Perform verification of benefits coverage and eligibility for services per Health Plan contract. Review referral data matching it against specified medical terms and diagnoses or procedure codes and follow established procedures for approving request or referring request for further review. Provide referral management education to members and providers regarding medical benefits, referral status and prior authorizations. Communicate with patient to confirm demographics and explain the details of the services/care requested. Coordinate the timely delivery of care and services with providers. Also communicate with referring entities, providers, and members regarding final referral determination while maintaining detailed documentation to record patient, physician, referral source and provider interactions and communications. Work with Pre-Authorization, Utilization Management, Billing, Pharmacy, and Home Care r

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions. Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads. As a Senior/Staff Software Engineer, you will: Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle. Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and o

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Accounting Manager. About the job As Senior Accounting Manager within our Controllership PMO group, you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our company goals. You will lead multiple high-visibility, high-impact projects from ideation and strategy through planning, execution and go-live, including M&A integration, global system implementations, and operational process improvements leveraging AI and automation. Wit With a focus on driving efficiency, scalability and compliance to support Twilio’s growth, you will support stakeholders across the Controllership org, including Accounting, Tax, and SEC Reporting, and operational teams including AP, Billing and Payroll. You will also interact heavily with cross-functional teams in R&D and GTM. Responsibilities In this role, you’ll: Lead multiple complex

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We’re looking for a Manager, Freight Audit Services to help build and run our client-facing freight audit service. You’ll help clients check freight charges, resolve billing discrepancies, and understand their transportation costs. The service will focus on freight invoices. You’ll build the operating processes, onboard clients, oversee audits, and hire a team as demand grows. You’ll also work with Product, Engineering, and commercial teams to improve the service and its economics. This role suits someone who likes building from the ground up, works carefully with data, and earns clients’ trust. You’ll be expected to use AI and automation yourself and help the team put them to work. You Will Help launch the service and establish procedures, quality checks, service standards, ownership, and escalation paths. Lead client onboarding: gather contracts, invoices, shipment data, and authorizations, then confirm the audit scope and readiness to begin. Run daily audit delivery, checking invoices against contracted rates, terms, and shipment records and investigating discrepancies. Manage carrier disputes and billing corrections. Keep supporting evidence, fo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to ambitious startups, use Stripe to accept payments, manage their businesses, and grow their revenue. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. You’ll have an opportunity to help put the global economy within everyone’s reach. About the team The Foreign Exchange team builds the products and infrastructure that help Stripe users operate across currencies. Businesses increasingly operate globally from the moment they launch, collecting revenue, holding balances, paying suppliers, and managing expenses across multiple currencies. Managing those currencies remains fragmented. Finance teams must decide what to hold, when to convert, how to manage currency exposure, and how to reconcile the results. Today, these workflows often span banks, spreadsheets, treasury systems, and specialist FX providers. Stripe is uniquely positioned to simplify this. We sit at the center of the payments, Billing, balances, payouts, and settlement flows that create a business’s currency needs. Our vision is to make Stripe the financial home for businesses operating internationally, with a unified offering for holding, converting, and managing currencies and FX risk. A core part of this vision is making currency management agentic. We believe software agents will increasingly help businesses understand their FX position, recommend actions, and manage currencies within defined policies and controls. This could include Stripe-native agents that monitor exposure and take approved actions. It could also mean enabling customers’ own agents to use Stripe’s infrastructure to understand balances and exposures, obtain pricing, execute conversions or hedges, and reconcile the results. Our goal is to make Stripe the currency-management layer that both people and agents can build on. We will build t

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers. You ensure every customer achieves success with Trustpilot — from onboarding and adoption to measurable results and advocacy. Your mission is to maximise product adoption, strengthen customer health, and reduce churn, ensuring customers realise ongoing value and remain engaged, satisfied partners. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. Adoption & Value Realisation: Drive measurable Business Adoption across your customer portfolio to deliver tangible results. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager. Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities. Voice of the Customer: Collaborate with Product to share structured customer feedback and insights that inform roadmap improvements. Operational Excellence: Maintain accurate health metrics, notes, and success plans in CRM f

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Digital Content, Media & Communications vertical is one of the fastest growing and most dynamic parts of Adyen’s business where we have seen success with businesses like Spotify, Meta and Microsoft in the Enterprise space and also with global leaders in subscription & the AI-native ecosystem. The key to our success is partnering closely with our customers to identify their unique needs on payments, financial products & billing, support their global scale, and drive success for the Digital Content, Media & Communications vertical. We define this vertical as any business operating in the Streaming, Software & AI, Gaming, Social Media/ Ads, News & Publishing or Telecommunications space. About the Role In partnership with the Head of Digital Content, Media & Communications Vertical (to which this role reports to), this role is responsible for Adyen’s long-term strategy and overall performance for the Digital Content Vertical. They will ensure the health and growth of the portfolio by identifying where, with whom and how to win. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. This role will contribute to driv

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are seeking a Senior Program Manager, Pricing and Packaging to join the Product Finance team. This role will partner closely with the Product organization to bring new offerings to market. You'll work across functions and levels of leadership to make a real impact on how Elastic brings products to market. What You Will Be Doing As Elastic expands into increasingly complex offerings, the path from idea to launched monetized product requires heavy cross-functional coordination. You’ll be a key strategic partner to our Product organization, owning the operational end-to-end of Pricing and Packaging. Cross Functional Influence: Drive alignment across the stakeholders required to launch a pricing or packaging change, including FP&A, Revenue, Legal, IT, and Billing. Hold stakeholders accountable to timelines and decisions, translate priorities and requirements across functions, and ensure nothing falls through the cracks between product intent and commercial execution. Pricing and Packaging Knowledge: Demonstrate a proficient working knowledge of SaaS pricing models, packaging structures, and monetization levers, including consumption-based and usage-based models. Understand how decisions around tiering, bundling, metering, and discounting flow through the business from product design to revenue recognition. Process Architecture

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Digital Content, Media & Communications vertical is one of the fastest growing and most dynamic parts of Adyen’s business where we have seen success with businesses like Spotify, Meta and Microsoft in the Enterprise space and also with global leaders in subscription & the AI-native ecosystem. The key to our success is partnering closely with our customers to identify their unique needs on payments, financial products & billing, support their global scale, and drive success for the Digital Content, Media & Communications vertical. We define this vertical as any business operating in the Streaming, Software & AI, Gaming, Social Media/ Ads, News & Publishing or Telecommunications space. About the Role In partnership with the Head of Digital Content, Media & Communications Vertical (to which this role reports to), this role is responsible for Adyen’s long-term strategy and overall performance for the Digital Content Vertical. They will ensure the health and growth of the portfolio by identifying where, with whom and how to win. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. This role will contribute to driv

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As an Engineering Manager for Payments - Subscriptions, you will direct the strategy and implementation for Roblox’s suite of subscription offerings. In this critical role, you will directly influence key business metrics and help define how our most dedicated global users engage with our platform. You will be working directly with a number of cross-functional partners from Product, Design, Data Science teams, influencing our business and annual recurring revenue growth direction. Your team will own mission-critical systems across key areas, including: Subscription Value Proposition: Collaborating with Product to define the roadmap for subscriptions on Roblox, building innovative features, and partnering across teams to deliver maximum value to our subscriber community. Subscription Billing: Leading full lifecycle management and feature execution for recurring billing, delivering a seamless purchasing, upgrade, and subscription management experience across all platforms. Subscribers Growth & Retention: Executing key initiatives to expand the subscriber user base while strengthening long-term user retention. Operational Observability: Developing comprehensive telemetry, m

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Programme Supervisor leads and oversees the successful maintenance, and continuous optimisation of WPP’s Commercial Card programme administration processes. This pivotal role is responsible for ensuring accurate setup, compliant administration, effective cardholder support, and robust operational governance across regions and local entities, often through the supervision and development of a team of Programme Administrators. The Supervisor acts as the primary escalation point and strategic coordination lead between WPP Shared Services, local finance teams, cardholders, Onboarding, Service teams, and Programme Managers. This role combines strategic oversight, advanced operational execution, process development and enforcement, comprehensive user support, and sophisticated system administration. What you'll be doing: Key Responsibilities Lead and oversee the maintenance of cardholder accounts, corporate billing accounts, and programme hierarchies, ensuring data integrity and adherence to global policies. Manage and review the monitoring of centrally billed paymen