Billing Operations Analyst Jobs

Role Description As a GTM Readiness Manager within the GTM organization, you will help turn product and business changes into executable go-to-market motions. You will work across Product, Sales, Marketing, Customer Experience, Customer Success, Finance, Legal, Enablement, and Technology to ensure the business is operationally ready to bring new products, packaging, and other commercial changes to market. You will play a critical role in translating product decisions into GTM requirements, identifying cross-functional dependencies, coordinating operational readiness, and ensuring the end-to-end customer and seller experience works as intended. This role sits at the intersection of product and commercial execution, giving you broad exposure across the business and the opportunity to improve how we bring increasingly complex products and commercial models to market. You will serve as a critical connection point between Product and the teams responsible for bringing product changes to market, ensuring teams are aligned and operationally ready for launch. You will also help build and scale the GTM Readiness capability, creating clearer processes, identifying dependencies earlier, reducing launch friction, and enabling teams to move faster and execute with greater confidence. Responsibilities Own GTM readiness for product and commercial changes , including new product launches, pricing and packaging changes, new SKUs, migrations, deprecations, and changes to routes to market. Translate product decisions into commercial and operational requirements across areas such as product catalog, pricing and approvals, contracting, Salesforce/CPQ, billing and ordering, provisioning and entitlements, compensation, reporting, and customer lifecycle. Partner with Product teams early in the development lifecycle to understand upcoming changes, identify impacted GTM motions, and establish the decisions, owners, dependencies, and lead times required for readiness. Orchestrate cross-functi

GAQ427R211 Databricks is seeking an operational leader to serve as Senior Manager, Order to Revenue Process Compliance. As Databricks continues to scale, protecting our usage-based revenue engine requires dedicated oversight at the intersection of product metering, billing systems, and strategic partner relationships. In this role, you will lead the core execution of usage remediation, partner reporting workstreams, and root cause analysis—bridging the gap between raw product metering data and financial ground truth. Primary Responsibilities Remediation & Root Cause Analysis (RCA) : Execute the categorization and resolution of various SLA and usage issues impacting customers and financial accuracy, lead mandatory cross-functional RCAs with Engineering to address finance-impacting issues, ensuring policy and execution align to compliance guardrails at scale. Metrics, Reporting & Financial Reserves : Maintain necessary metrics, reporting, and data assets to inform leadership decision-making, influence project prioritization to resolve recurring issues, and inform financial reserves or adjustments to revenue recognition processes. Partnership Governance & Outbound Reporting : Catalog and maintain a deep understanding of key partnership terms, create and preserve standard operating procedures (SOPs), oversee the execution of outbound reporting workstreams by staff, and sign off to own operational outcome results. Cross-Functional Collaboration : Partner closely with Engineering and business stakeholders to turn usage insights into operational improvements and ensure compliance with partnership arrangements. Minimum Qualifications Education : Bachelor’s degree in Accounting, Finance, Business, or a related technical field. Professional Experience : 10+ years of relevant experience, with extensive expertise in business partnering, influencing cross-functional stakeholders, and consumption-based revenue recognition/accounting. Technical Acumen : Exp

What you’ll do Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them. Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach. Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next. Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility. Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes. Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration. Qualifications Experience owning product strategy and execution on technical products and platforms, or shared systems used by multiple teams such as billing and monetization, identity and access, developer platforms, data and experimentation, internal tooling, support, etc. Strong technical fluency. You can reason about APIs, data flows, system dependencies, and failure modes, and work closely with engineers on consequential tradeoffs. Strong analytical skills. You can investigate problems independently, define meaningful metrics, and evaluate the impact of platform investments. Strong written and verbal communication, with the ability to align teams around priorities and make difficult decisions when their needs compete. High ownership and sound judgment in a fast-moving environment. You are comfortable moving be

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Title: General Manager/DGM Telco Sales (Africa & LATAM Markets) About One97 Communications Ltd. One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian multinational technology company renowned for its flagship product, Paytm. Beyond its consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for telecom operators and enterprises across South East Asia, Africa, and Latin America. The company's B2B solutions encompass a wide array of offerings, including: ● Digital Platforms: Facilitating creation and managing digital services to drive revenue growth. ● Network Products: Enabling seamless delivery of digital services to end-users. ● Direct carrier billing and Master Aggregator platforms One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint. About the Role: We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio,and achieving ambitious sales targets. You will be responsible for managing accounts in African territories. This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products. Job Analysis & Responsibilities: * Account Management & Relationship Building: * Serve as the primary point of contact for assigned MNC Telc

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Manager, Claims Vendor Management leads Pie's Claims Vendor Management program for assigned strategic claims vendors, with a strong focus on oversight of managed care program vendors. This role manages Claims vendor relationships including managed care services (medical bill review, pharmacy benefit management, utilization review, provider networks), legal vendors (law firms and litigation support), investigative services, support vendors (transportation, translation), and API-integrated technology vendors. The Manager executes vendor strategy in partnership with Claims leadership, including supporting a sunset program to eliminate redundant contracts, running a formal RFP process for competitive vendor selection, and leading contract negotiations and renegotiations to optimize value and performance within their assigned vendor categories. This role requires strong relationship management skills, solid analytical capabilities to identify cost reduction opportunities, and the ability to collaborate across Claims, Legal, Finance, and Procurement to drive vendor performance improvements and ensure compliance with billing practices. How You'll Do It Vendor Management Program Development Support implementation of Pie's Claims Vendor Management program for assigned strategic claims vendors. Execute vendor management strategy for the Claims Department in partnership with Claims leadership. Support and help develop vendor management team members contributing to strategic initiatives. Create and maintain a centralized repository of all vendor contracts with

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a highly skilled results-driven Software Development Engineer with strong experience in designing, developing, and implementing secure enterprise applications within complex billing and financial systems. As part of the team, you will work with other developers in delivering business-critical functionality including enterprise application modernization initiatives. The ideal candidate will have extensive experience in Java & Enterprise Application Development, microservices integration, Requirements Analysis & Solution Designing, and cross-functional collaboration to deliver scalable, compliant, and high-performing solutions that improve operational efficiency and user experience. Job Responsibilities Participate and contribute to develop and implement using recommended integration to implement complex functionalities according to project requirements for Billing and financial applications Deep knowledge in Java frameworks and creating use case diagrams Collaborate with other members of the development team and stakeholders to propose design patterns, ensuring scalability, performance, and maintainability of digital solutions Strong experience using Java and RESTful APIs to build data processing, automation, and batch workflows integrated with backend services Develops proficiency in secure cod

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis USA is the fastest-growing division of one of the world’s fastest-growing companies. Come join us on the ground floor on a team dedicated to developing state-of-the-art technology for core Celonis services. The Data Core team builds an engineering team to develop the high-throughput infrastructure that powers monetization, real-time consumption tracking, dynamic entitlement enforcement, and cost optimization across the Celonis services. As our global customer base expands, our backend services process billions of telemetry and usage events daily to deliver precise, transparent, and fault-tolerant billing data in multi-cloud environments. Join us if you want to grow in your engineering knowledge, tackle complex distributed systems challenges, and leave your mark on a rapidly growing company. The Role We are looking for a senior backend developer who enjoys building resilient, low-latency, and high-throughput systems at scale. Within our Pricing service team, you will design and implement the mission-critical core engines that ingest usage telemetry, evaluate dynamic pricing models, enforce feature entitlements, and power cost analytics dashboards for enterprise customers. The work you’ll do Design and implement criti

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Data Pipeline —The Stripe Data Pipeline (SDP) team owns a critical product that delivers all of a merchant's Stripe data directly into their data warehouse. We serve major technology companies and Fortune 100 enterprises, delivering petabytes of data daily with high reliability, low latency, and strong correctness guarantees. SDP is marching towards 99.99% availability and near real-time data freshness across multiple warehouse platforms. Merchants depend on this data for their own billing, reconciliation and analytics, and the quality of what we deliver has immediate, visible impact. The systems are distributed, multi-tenant, and operate under strict SLAs. You will work on hard problems at the intersection of data infrastructure, merchant-facing product, and operational excellence. What you'll do As a Software Engineer, you'll design and build platforms and system solutions that are configurable and scalable around the globe. You'll partner with many functions at Stripe, with the opportunity to both work on financial platform systems, as well as direct user-facing business impact. Responsibilities • Design, build, and maintain APIs, services, and systems across engineering teams at Stripe. • Work with engineers across the company to build new features at large scale. • Maintain a collaborative environment, engaging in discussions and decision-making processes with stakeholders within various domains at Stripe. Who you are We're looki

About the Team The Applied organization brings OpenAI’s most advanced technology to the world through products like ChatGPT and the APIs that power a growing ecosystem of developer and enterprise applications. Data Engineering builds and operates the trustworthy, secure, and reliable data systems that power decisions across OpenAI. About the Role We’re looking for a Data Engineering Manager to lead the Growth & Revenue data engineering team. This leader will own the data strategy and execution for the data subject areas spanning growth accounting across all product surfaces, product partnerships, checkout, billing, payments, revenue, and monetization, helping OpenAI understand how people adopt, engage with, and pay for our products. You will partner closely with several Data Science, Business, and Engineering partners to connect product behavior to trustworthy subscriber, payment, and revenue measurement. In this role, you will: Build, manage, and grow a high-performing, inclusive team across the Growth & Revenue data subject areas. Define the data strategy for all the data subject areas you own. Deliver durable, well-modeled data products that connect product behavior, subscription state, checkout events, payment outcomes, and revenue. Establish trusted metric definitions and data quality standards so product, growth, finance, and executive leaders can make fast, consistent decisions. Partner with Data Science and Product teams to support experimentation, causal measurement, funnel analysis, and scalable self-serve analytics. Partner with Finance and Financial Engineering to ensure analytical revenue views reconcile to financial truth and production billing systems. Raise operational excellence for critical pipelines, including reliability, observability, privacy, governance, and incident response. Set a clear roadmap, make principled tradeoffs, and communicate progress and risk across technical and business stakeholders. You might thrive in this role if yo

The Role AI Builder Experience (ABX) is MongoDB’s front door for the agentic era. We help human developers and coding agents discover, evaluate, and choose MongoDB, and we make MongoDB work naturally inside the AI-native tools, frameworks, and platforms where software is being built. We are looking for an outstanding Staff Product Manager to own the Partner Platform: the products, experiences, and operating model that allow ecosystem partners to build trusted, high-quality MongoDB experiences for their users. This includes the Partner API and the broader path toward self-serve integrations, partner onboarding, enterprise controls, marketplace/discovery, and partner-managed experiences. This is a role at the intersection of humans, machines, and partners. Human builders increasingly work through AI agents; AI agents need reliable interfaces, context, permissions, and tools; and partners determine where those experiences are discovered and adopted. You will make those three parts work together so MongoDB becomes the obvious database choice wherever AI-native software is created. The role is highly cross-functional and highly visible. You will work with engineering, design, IAM, billing, security, documentation, analytics, product marketing, partnerships, field teams, and strategic customers and partners. You will be expected to operate as both a strategic product leader and a hands-on builder who can turn an ambiguous ecosystem opportunity into a clear product vision, strategy, and an executable roadmap. What You’ll Do Own the vision, strategy, and roadmap for the MongoDB Partner Platform, starting with the Partner API and evolving toward a scalable, self-serve industry leading partner experience Turn partner and customer needs into clear product bets, sequencing near-term delivery against a compelling long-term platform strategy Build the next phases of the Partner API, including self-serve onboarding, enterprise and administrator controls, partner-managed account cr

The Role AI Builder Experience (ABX) is MongoDB’s front door for the agentic era. We help human developers and coding agents discover, evaluate, and choose MongoDB, and we make MongoDB work naturally inside the AI-native tools, frameworks, and platforms where software is being built. We are looking for an outstanding Staff Product Manager to own the Partner Platform: the products, experiences, and operating model that allow ecosystem partners to build trusted, high-quality MongoDB experiences for their users. This includes the Partner API and the broader path toward self-serve integrations, partner onboarding, enterprise controls, marketplace/discovery, and partner-managed experiences. This is a role at the intersection of humans, machines, and partners. Human builders increasingly work through AI agents; AI agents need reliable interfaces, context, permissions, and tools; and partners determine where those experiences are discovered and adopted. You will make those three parts work together so MongoDB becomes the obvious database choice wherever AI-native software is created. The role is highly cross-functional and highly visible. You will work with engineering, design, IAM, billing, security, documentation, analytics, product marketing, partnerships, field teams, and strategic customers and partners. You will be expected to operate as both a strategic product leader and a hands-on builder who can turn an ambiguous ecosystem opportunity into a clear product vision, strategy, and an executable roadmap. What You’ll Do Own the vision, strategy, and roadmap for the MongoDB Partner Platform, starting with the Partner API and evolving toward a scalable, self-serve industry leading partner experience Turn partner and customer needs into clear product bets, sequencing near-term delivery against a compelling long-term platform strategy Build the next phases of the Partner API, including self-serve onboarding, enterprise and administrator controls, partner-managed account cr

The Pricing Strategy Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings deep pricing and monetization expertise to PM-led pricing and packaging proposals by helping strengthen commercial rigor. This role acts as a dedicated thought partner responsible for pressure-testing assumptions, filling analytical gaps, and ensuring proposals are financially sound, operationally feasible, and aligned with pricing best practices. The ideal candidate is a self-starter who can independently manage a complex workload of pricing proposals and flex between pricing strategy support, analytical modeling, governance coordination, implementation feasibility discussions and strategic pricing project initiatives depending on business needs. Product Managers retain ownership of proposals and domain direction; this role strengthens and challenges the work to ensure every proposal meets a high commercial standard. Key Responsibilities: PM Pricing Partnership Partner with Product Managers to strengthen pricing and packaging recommendations for new and existing products through pricing expertise, analytical support, and structured challenge across: Strategic Alignment: competitive positioning, internal product and strategy alignment, unit economics / forecasting Pricing Model Design: meter / unit of measure selection, packaging structure, buying rules Operational Feasibility: technical product and billing/CPQ feasibility Identify gaps, inconsistencies, or risks in pricing proposals and help refine thinking through structured feedback — operating with a high degree of autonomy and minimal oversight from the Pricing Director Provide targeted research and analytical support to strengthen proposal builds as needed (e.g. financial modeling, competitive benchmarking); leverage business partners where appropriate Support PMs in navigating cross-functional operati

Perplexity is looking for an experienced Billing Operations Manager to join our Finance and Accounting team as we scale our enterprise business. You will own the enterprise billing lifecycle, translating complex commercial agreements into accurate, timely invoices and building the processes and controls that support our growth. This is a hands-on role working closely with Deal Desk, Enterprise Sales, Legal, and Customer Success. The ideal candidate combines strong billing and systems expertise with sound judgement, a customer-focused approach, and the ability to bring structure to a fast-moving environment. Responsibilities Enterprise and reseller billing: Own enterprise billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations, ensuring accurate and timely billing in accordance with executed agreements. Contract review: Partner with Enterprise Sales and Deal Desk to review nonstandard billing terms before contracts are signed, assess operational feasibility, and route exceptions for approval. Complex billing arrangements: Translate approved pricing and contractual terms into billing configurations and schedules, including seat changes, tiered discounting, prorations, co-terminations, prepaid credits, and usage billed in arrears. Billing inquiries and disputes: Serve as the primary point of contact for enterprise billing questions from customers and internal teams. Investigate discrepancies, coordinate approved credits and rebills, and address underlying causes to prevent recurring issues. Reconciliations and close support: Reconcile contract, subscription, and usage data to billing output and investigate any billing discrepancies. Support month-end close and audits through billing completeness checks, reconciliations, and supporting documentation. Integration management: Identifying and resolving any billing system integration failures. Customer Success and renewal support: Partner with Customer Suc

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington. Why this role is on the menu The Billing Operations Associate owns the end-to-end billing lifecycle across Instacart's retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls. The ideal candidate thrives in a fast-paced operational environment, takes ownership of their work, and is committed to delivering high-quality, accurate results consistently. What you'll cook up in your first year Monthly billing cycles are executed accurately and on time, with invoices calculated, generated, and delivered via email and third-party portals such as Ariba. Credit memos, debit memos, and refunds are processed in accordance with approved requests. Oracle workbo

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington. Why this role is on the menu The Billing Operations Associate owns the end-to-end billing lifecycle across Instacart's retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls. The ideal candidate thrives in a fast-paced operational environment, takes ownership of their work, and is committed to delivering high-quality, accurate results consistently. What you'll cook up in your first year Monthly billing cycles are executed accurately and on time, with invoices calculated, generated, and delivered via email and third-party portals such as Ariba. Credit memos, debit memos, and refunds are processed in accordance with approved requests. Oracle workbo