Billing Support Specialist Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a detail-driven Legal Billing Specialist to join our growing Legal Operations Team. In this role, you will own the day-to-day of outside counsel and vendor billing across our matter management and eBilling platforms—reviewing invoices, enforcing our Outside Counsel Guidelines and negotiated fee arrangements, and keeping our legal spend accurate, compliant, and on time. The ideal candidate is tech-savvy, numbers-oriented, and thrives under recurring billing deadlines, bringing a collaborative and transparent approach to partnering with attorneys, law firms, and Finance. This is a billing-focused role that also supports the broader Legal Operations function. Responsibilities: Prepare, review, and process outside counsel and vendor invoices; audit prebills and invoices, and flag rate errors, block-billing, math discrepancies, and billing-guideline violations before approval. Manage the day-to-day operation of the eBilling and matter management platform (Onit), including invoice intake, LEDES processing, rejections and appeals, accruals, and international / AP invoice processing. Enforce compliance with Lyft’s Outside Counsel Guidelines (OCG) and negotiated fee and alternative fee arrangements (AFAs); process write-offs, write-downs, and adjustments with clear documentation and audit trail. Manage timekeeper and billing-rate submissions and approvals; maintain accurate rate cards, matter budgets, and phase/task coding across the portfolio. Serve as the primary point of contact for billing inquiries and disputes; resolve discrepancies promptly by partnering with attorneys, law firms, and support staff. Partner closely with the Legal Operations eBilling Lead and with Finance / Accounts Payable on accruals, month- and quarter-end close, reconciliation, and payment status. Onboard outside

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Management (AI Network Solutions) Overview Mastercard's AI Network Solutions team is seeking a Specialist, Product Management to support the development, enhancement, and commercialization of data and AI-driven products that help financial institutions make smarter risk and fraud decisions. This role offers the opportunity to work across product strategy, product development, market analysis, and customer engagement while collaborating with global stakeholders in a fast-paced and innovative environment. We’re looking for a product professional eager to grow in AI, fraud, risk, and payments. Role Serve as lead for AI product, including the below: • Support the development and execution of product strategies and roadmaps. • Help identify growth opportunities and drive expansion within target market segments. • Manage and enhance existing product capabilities based on customer feedback, market trends, and business priorities. • Assist with evaluating new product concepts and emerging opportunities. • Oversee billing, delivery, and customer opt-out/in processes • Define and document business requirements and product enhancement specifications. • Partner with Product Development teams to ensure successful delivery of product features and improvements. •

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team is Stripe’s global backbone, dedicated to delivering and continuously improving essential business services—billing and collections, procurement, monetization, payroll, and travel and expenses. We drive company value through data-driven insights, operational rigor, and a relentless focus on excellence. As strategic partners, we shape business decisions, champion technology-enabled solutions, own operational strategy, and collaborate across global functions to enable Stripe’s growth. The Monetization and Contract Success (MACS) team sits within Monetization Services and helps Stripe execute complex commercial agreements efficiently and accurately. The team partners across the deal and contract lifecycle to reduce friction, improve deal velocity, support scalable commercial constructs, and deliver a seamless user experience after contract execution. What you’ll do We’re looking for a Monetization and Contract Success (MACS) Specialist to join our growing team. In this high-impact role, you will guide complex commercial agreements through pre-signature review from a supportability lens - helping ensure that contractual terms are clear, operationally feasible, and can be accurately implemented in Stripe’s systems. You will work closely with cross-functional partners to resolve issues, strengthen controls, improve workflows, and develop scalable solutions that increase deal-cycle efficiency and reduce down

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Portfolio and Transaction Specialist , you will support the effective management of Everpure's commercial real estate portfolio across the EMEA region, with a strong focus on lease management, portfolio administration, and transaction support . Reporting to the Geo Director, EMEA with a matrix alignment to the Senior Lease Administration Manager, you will help maintain accurate lease data, support payment processes, track key lease milestones, and assist with leasing and transaction activities across the portfolio. In this collaborative role, you will work closely with teams across Real Estate, Legal, Finance, Construction, Facilities, and Procurement, as well as external landlords and brokers. You will help ensure that lease information is accurate and up to date, portfolio activities are well coordinated, and relevant data and reporting are available to support informed real estate decisions. WHAT YOU'LL DO Lead Lease Financial Operations & Reconciliations: Coordinate lease-related payments and support reconciliations for rent, operating expenses, CAM charges, taxes, and utilities. Review billing information, identify discrepancies, and work with relevant teams and landlords to resolve issues. Support Portfolio & Lease Lifecycle Management: Monitor the EMEA commercial lease portfolio, including new leases, amendments, critical dates, renewals, expirations, and other key milestones to help ensure a

About the Job: As the Associate Collections Specialist, you will ensure that invoices are accepted by the customers, invoice disputes are resolved in a timely manner, payments are received on time, and be responsible for cash applications and reconciliations. You will have excellent attention to detail, solve problems, and be able to organize and prioritize multiple tasks. Responsibilities: Collections Manage an assigned book of customer accounts, monitoring aging reports and proactively following up on past-due invoices via phone and email. Prioritize and manage multiple accounts and competing deadlines independently, escalating high-risk or complex accounts as needed. Build and maintain a track record of improving collections performance, including reducing days sales outstanding (DSO) and aged receivables. Negotiate payment timelines or arrangements with customers when needed, balancing timely recovery with a positive customer experience. Cash Application & Reconciliation Apply incoming customer payments (checks, ACH, wire, credit card) to the correct invoices and accounts in NetSuite. Perform regular cash and account reconciliations to ensure payments, credits, and adjustments are accurately reflected. Research and resolve unapplied cash, short payments, and payment discrepancies in a timely manner. Customer Issue Resolution Serve as the primary point of contact for assigned customers on billing and payment questions, working to resolve disputes and discrepancies efficiently. Partner with Sales, Customer Success, and Billing teams to investigate and resolve issues affecting timely payment. Work with AWS Support to resolve AWS Billing issues Maintain clear, accurate, and up-to-date records of collection activity, customer communications, and account status. Reporting & Process Improvement Prepare regular aging and collections status reports for management. Identify recurring issues or bottlenecks in the collections process and recommend improvements. Supp

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Specialist Solutions Architects (SSAs) are domain experts aligned to Stripe’s solutions and the customer buying centers they serve. We combine deep product and industry expertise with an understanding of our customers’ most complex business and technical challenges. The SSA team partners with specialist sellers and the broader pre-sales organization to shape strategic opportunities, develop pipeline, improve revenue attainment, and turn Stripe’s product capabilities into measurable customer outcomes. We also bring field insights to Product and Engineering, helping influence Stripe’s roadmap and go-to-market strategy. What you'll do As Head of Specialist Solutions Architecture for Revenue in the Americas, you will lead the regional strategy, execution, and growth of the SSA organization supporting Stripe’s Revenue Suite. You will define how Stripe engages customers around billing, monetization, and revenue management—from initial business and technical discovery through solution design, adoption, value realization, and expansion. You will build and develop a high-performing team of specialist architects and create the operating model, playbooks, and cross-functional partnerships needed to scale the organization. Working closely with Sales, Marketing, Alliances, Professional Services, Support, Product, and Engineering, you will help customers modernize their revenue infrastructure while accelerating adoption and growth for Stripe’s Revenue

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter You will support plant operations by planning, scheduling, and coordinating maintenance activities that ensure the safe and reliable operation of facility equipment and systems. This role handles preventive, corrective, and emergency maintenance from initial request through completion, while partnering with cross-functional teams, vendors, and technicians to minimize downtime and maintain operational efficiency. What you'll be doing Schedule preventive maintenance work in accordance with the preventive maintenance program Schedule corrective and emergency maintenance work, utilizing internal and/or external resources Receive and triage requests from multiple functional groups and schedule the resulting maintenance work Identify and implement corrections to the maintenance program Identify and procure materials, consumables, and maintenance spare parts Manage multiple contracts and billing for embedded contractors and recurring fees including janitorial staff, c

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Fraud Architect team helps Stripe’s largest and most complex users manage fraud and abuse across the customer lifecycle. We combine deep fraud expertise, technical investigation, and product knowledge to help users understand emerging threats, optimize Radar, and implement durable prevention strategies tailored to their business and risk tolerance. Our goal is to enable users’ growth by proactively reducing fraud while protecting legitimate customer activity and turning frontline insights into better products and defenses. What you’ll do Stripe users face fraud and abuse across the customer lifecycle, including payment fraud, free-trial farming, multi-account abuse, and usage-based billing exploitation. They need a partner who understands their business, anticipates emerging threats, and helps them put effective protections in place as their business and the threat landscape evolve. As a member of our Fraud Architect team, you’ll be the fraud and risk specialist embedded in strategic user relationships for a small portfolio of named users, acting as a technical extension of their teams. You’ll help users get more from Radar, build a proactive prevention strategy, and turn complex fraud problems into practical decisions. This role combines analytical rigor, deep fraud investigation, and product judgment. You’ll develop a deep understanding of how Radar scores and classifies transactions, how integrations and available signals affect its d

About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Con

About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Con

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The AI Solutions Architecture team is a group of specialists with a deep understanding of Stripe's products that partners with AI users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. SAs on this team leverage their expertise in the broader subscription, billing, and payments industry to influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. What you’ll do As an AI Solutions Architect, you'll be a key technical advisor driving the adoption of Stripe's product solutions among top AI companies. You'll collaborate with cross-functional teams to craft successful solution plans and shape our product roadmap to meet the unique needs of AI businesses. Your role will involve developing and advising on innovative billing strategies, engaging with AI founders and technical stakeholders, and positioning Stripe as the go-to monetization partner in the AI ecosystem. You'll have the opportunity to influence the future of AI commerce, tackling complex challenges at a global scale in a dynamic, collaborative environment. Your work will be instrumental in establishing Stripe as the leader in AI monetization infrastructure, driving innovation in the rapidly evolving AI industry. Responsibilities AI-Specific Technical Expe

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area has an opportunity for a full-time Medical Benefit Credit and Refund Specialist Coordinator to handle insurance credit balance follow up. The Medical Benefit Credit and Refund Specialist Coordinator will ensure timely and accurate credit balance resolution with third party payers while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. As part of this team, you will work in a fast paced and team focused environment. We will support you by offering all the tools and resources you need to be successful in a collaborative team environment. Located in the Monroeville facility, this opportunity also provides free parking. Key Responsibilities of the Medical Benefit Credit & Refund Specialist Coordinator: Third party insurance follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing. Review and validate the credit balance by verifying accurate billing and cash posting procedures. Resolve issues related to credit balances including identifying overpayments and validating appropriate revenue recognition. Perform analytical activities for the revenue cycle department managing healthcare accounts receivable. Initiate refunds, revers

Role Overview Own the end-to-end technology strategy and roadmap for the Partner, Customer success, Professional Services and Customer Support organizations, translating business objectives into scalable, AI-native platforms. Lead a small team of Product Managers while staying hands-on across solutioning, architecture, and delivery. We are looking to speak to candidates who are based in Palo Alto for our hybrid working model. Key Responsibilities Partner Technology Own the Partner Center technology roadmap spanning cloud provider integrations, partner attribution & telemetry, and incentive/MDF management Drive build-vs-buy decisions for the Partner platform in direct partnership with Partner leadership Deliver solutions that support the full partner lifecycle: onboarding, co-sell, information sharing, support, progress tracking, and program management across Resellers, Technology Partners, ISVs, and Cloud Marketplaces Align partner technology with Sales, Partner Ops, and Partner Specialist workflows Customer Success Technology Own the Customer Success technology stack supporting CSMs across the full customer lifecycle: onboarding, adoption, expansion, and renewal Partner with Customer Success leadership to translate business objectives into scalable tooling and automation Enable CSM productivity through health score visibility, account intelligence, and proactive risk alerting Ensure tight integration between Customer Success platforms and Sales, Support, Billing, and Product systems Drive adoption of AI-assisted workflows for CSMs including next-best-action recommendations, sentiment signals, and churn risk indicators Customer Support Technology Own the Customer Support technology stack to enable customer support team with right tooling, including AI/agentic infrastructure, ETL/data pipelines, Workforce Management, and customer engagement tooling (chat, voice, workflow automation) Partner with Technical Support, Customer Success, and Professional Services to al

Job Title: Physiotherapist Banding: Band 6 Equivalent Location: Broxbourne, Hertfordshire Start Date: ASAP Duration: Permanent Salary: £37,000 – £50,000 per annum (dependent on experience) Working Hours: 40 hours per week (or 2 x 20-hour part-time posts available) Job Overview We are currently seeking a skilled and motivated Physiotherapist to join a specialist clinical team in Hertfordshire. This is a flexible opportunity offering either one full-time post or two part-time posts, with a focus on MSK physiotherapy. The successful candidate will work in a supportive environment with access to regular CPD and administrative support, allowing them to focus fully on clinical care. The role includes some evening shifts and alternating or weekly Saturday mornings, depending on candidate preference. We are particularly interested in applicants with experience in Women’s Health, Sports Injuries, Chronic Pain, or Arthritis Management, and ideally those trained in acupuncture. Key Responsibilities In this role, you will: Deliver high-quality MSK physiotherapy assessments and treatments. Provide specialist care in areas such as Women’s Health, Sports Injury, Chronic Pain, and Arthritis. Work collaboratively with a multidisciplinary team to support patient outcomes. Complete clinical reports for insurance purposes (no billing responsibilities). Participate in bi-weekly in-house CPD sessions and access external CPD funding. Maintain accurate clinical documentation and contribute to service development. Qualifications and Experience To be considered for this role, you must: Hold a BSc in Physiotherapy. Be HCPC registered. Have a minimum of 4 years post-qualification experience, with at least 2 years in MSK physiotherapy. Ideally have experience in Women’s Health, Sports, or Pain Management, and be acupuncture trained. Be proactive, organised, and committed to delivering excellent patient care. Why Choose This Role? Competitive salary based on exp

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. Video Producer Reports to: Senior Brand Creative Specialist Role Overview EST Time Zone Zafin is looking for a Video Producer to create high-quality video content for product marketing, customer marketing, campaigns, events, social media and sales enablement. This role will focus on Zafin’s more planned, higher-production video work, including product explainers, customer stories, executive interviews, event coverage and flagship campaign videos. The ideal candidate is a hands-on producer who can take a video from brief to final delivery. They should be comfortable planning shoots, working with stakeholders, editing footage, creating supporting visuals and using motion graphics to make complex enterprise technology easier to understand for senior banking and technology audiences. Key Responsibilities Own production for product explainers, customer stories, executive interviews, employee spotlights, event highlight videos and flagship campaign content. Support video projects from concept through final delivery, including pre-production p