Business Execution Jobs

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Customer Care Manager, you will actively manage a team of agents for the Payments POS Campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Bengaluru, India office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To thrive as a Customer Care Manager at Toast, you are resilient, motivated to coach a team on delivering high quality customer interactions, and excel in ambiguous environments. To thrive as a Customer Care Manager at Toast, you are resilient, passionate about coaching high-performing teams, comfortable leading in a fast-paced SaaS environment, and motivated to deliver exceptional customer outcomes while continuously improving team performance. A day in the life (Responsibilities) Manage, coach, and develop a team of Customer Care Specialists/Experts while monitoring attendance, schedule adherence, productivity, and overall performance. Provide regular coaching, feedback, and performance development through Quality Assurance reviews, One-on-One sessions, and real-time coaching to improve customer experience and operational performance. Train and develop team members on product functionality, customer handling skills, troubleshooting techniques, compliance expectations, and new product releases. Foster an engaging and collaborative team environment by maintaining open communication, encouraging feedback, and supporting career development. Monitor team performance across key operational metrics including CSAT, Quality, P

The Ops Sup Lead Analyst is a senior-level operations professional responsible for managing transaction exception processing, including payment network claims, adjustments, disputes, settlement exceptions, and reconciliation activities for internal Citi business partners. The role is accountable for ensuring the accurate and timely resolution of operational exceptions, maintaining a strong control environment, and overseeing third-party vendors that support these functions. This individual serves as the primary liaison between Operations, Business, Technology, Risk & Control partners, payment networks, and external vendors to ensure operational issues are resolved effectively, controls are maintained, and processes continue to evolve to support business growth and regulatory expectations. The successful candidate will act as a subject matter expert in payment network operations, transaction routing, settlements, reconciliations, and exception management. Responsibilities Lead the end-to-end management and resolution of transaction exceptions, including payment network claims, adjustments, disputes, settlement discrepancies, and other operational exceptions. Oversee settlement and reconciliation processes to ensure the timely identification, investigation, and resolution of breaks, variances, and outstanding items. Monitor operational performance and service level adherence, ensuring all activities are completed accurately, timely, and in compliance with applicable policies and procedures. Serve as the primary operational liaison with internal Citi business partners, Technology, Risk & Control, Compliance, Finance, payment networks, and third-party vendors. Manage vendor relationships supporting claims, adjustments, settlement, and reconciliation functions, including performance monitoring, issue escalation, service delivery oversight, and process improvements. Act as the b

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank’s standards Responsibilities : Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines. Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience. Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proa

VP People, Enterprise Operations Description - As VP People, Enterprise Operations, you will: • Lead the People Strategy and People Priorities for HP’s Enterprise Operations org – a global team of nearly 11,000 employees • Lead Key People Initiatives in the fields of Organization & Culture; Talent & Leadership ; and Inclusion • HR Fundamentals: Organization design and selection, workforce planning and location strategy, talent and learning, inclusion, employee relations (awareness required of employment law across 40+ countries), executive recruiting and onboarding, etc. Partnering with HR CoEs and Country HR • Coach and develop the HR business partners supporting multiple L2 Enterprise Operations business leaders with large global teams To be selected for this role, you will also need to be/have: • Strong Executive Coach and Sounding Board: Must be a trusted advisor for the Chief Enterprise Operations Officer and their staff • Global organizational leadership experience: resources are located worldwide • Previous experiences in Operations is a plus with preference with experience in Supply Chain • ~15-20% travel • High degree of discretion and strict adherence to confidentiality. • Strong business acumen. Strong analytical, problem solving, and decision-making skills. Strong project and process management skills. • Excellent planning, time management, prioritization, and organizational skills as well as the ability to handle competing priorities calmly under pressure and within restricted timeframes • Solid communication (written and verbal), interpersonal, and the ability to deal effectively and professionally with all levels of employees and management • Excellent relationship building and management, as well as leadership and influencing ski

This role acts as an internal consultant and opex partner for Global Business Services helping business and operations leaders diagnose complex service delivery challenges and convert them into practical measurable improvement programs. The role is responsible for assessing end-to-end processes identifying improvement opportunities developing business cases shaping solution options and enabling sustainable adoption across shared services operations. Working closely with business operations leaders process owners functional stakeholders technology teams and support functions the Ops Excellence lead helps strengthen productivity quality cost controls customer experience and service performance. The role combines consulting-led problem solving Lean Six Sigma / Operational Excellence practices stakeholder facilitation change adoption benefits tracking and executive-ready communication to embed a culture of continuous improvement and value realization. Address: Sodexo India on Sites Solutions Pvt Ltd, 5th Floor 509, Topiwala Centre, Off S V Road, Near BMC Market, Goregaon (West), Mumbai - Facility: SBS Support Support Qualification: Graduate Experience: 12 - 15 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP564804

The Supplier Consulting Analyst III provides analytical support for healthcare supply chain consulting engagements, including customer onboarding, business process optimization, and solution adoption initiatives. This role collaborates with consulting and cross-functional teams to analyze customer and transactional data, identify improvement opportunities, and deliver actionable insights that support business strategies and operational efficiency. Principal Duties and Responsibilities: · Analyze and reconcile customer account data across systems, identifying duplicates, unmatched records, and data quality issues. · Analyze purchasing activity, transaction volumes, and customer connectivity to support onboarding plans and prioritization. · Develop and maintain reports and dashboards measuring customer onboarding, transaction acceptance, adoption, utilization, and exceptions. · Prepare analytical summaries, presentations, and other project deliverables for multiple concurrent engagements. · Collaborate with internal teams to validate data, investigate discrepancies, and resolve reporting issues. · Support data analysis and reconciliation for system implementations, integrations, migrations, and business transitions. · Analyze customer contact and outreach data, including registration progress and communication results. · Communicate analytical findings to internal stakeholders and present results to customers when appropriate. · Standardize reporting templates, document analytical methods, and identify opportunities to improve efficiency. Required Qualifications: · Bachelor’s degree or equivalent work experience · 2–4 years of experience in data analysis, business analytics, reporting, or a related field. · Strong analytical, communication, and presentation skills, with the ability to explain findings to technical and nontechnical audiences. · Excellent attention to detail, organization, problem-solving, and ability to

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you curious, entrepreneurial, and analytical? Do you enjoy connecting portfolio insights to executive decision-making? Freddie Mac's Multifamily Portfolio Analytics & Strategy (MPAS) team is seeking a Senior Manager to join the team! This role will serve as a key partner to Multifamily leadership, helping shape business strategy through a holistic view of market dynamics, portfolio risk and profitability. The position is responsible for leading Multifamily's portfolio risk-return review process, supporting risk management activities, serving as a delegate for Financial Risk Divisional Risk Officer (DRO), and delivering actionable strategic insights. Apply now and learn why there’s #MoreAtFreddieMac! Our Impact: Our team provides a comprehensive view of Multifamily portfolio risk and returns to support strategic decision-making across the business. We lead risk appetite and portfolio management activities, support financial risk management and capital planning, and develop analytics that help Multifamily optimize risk-adjusted returns and enhance portfolio performance. Your Impact: As a Senior Manager of the Multifamily Portfolio Analytics & Strategy team, you will: Develop Multifamily market and portfolio analytics to generate strategic recommendations that enhance profitability, capital efficiency, and risk-adjusted returns while supporting Multifamily business objectives. Lead Multifamily's Portfolio Risk-Return Review process, develop executive-level analyses, identify emerging risks and opportunities, and facilitate dis

Sr. Account Manager Govt Description - Job Summary • This role is responsible for focusing on large strategic deals to drive long-term revenue growth for the organization. The role proactively seeks for expansion opportunities within the existing accounts. The role guides a team of account managers while mentoring them on selling techniques and ensuring all performance metrics and KPIs are met. Responsibilities • Demonstrates an exceptional level of subject matter expertise and thought leadership and applies consultative-selling techniques to identify and advance opportunities. • Develops account plans and long-term sales pipeline focusing on larger deals, portfolio management, and selling the organization’s offerings. • Identifies and navigates complex customer requirements, aligning them with the organization’s capabilities, and makes strategic decisions on the most suitable direct/indirect supply chain options. • Builds and maintains strong relationships with high-level clients, gaining a deep understanding of their unique business needs. • Directs and coordinates all activities on accounts; advocates for client needs in negotiating solution sales and troubleshooting delivery issues. • Develops and executes sales strategies, territory account plans, and market penetration strategies to drive revenue growth and expand market share. • Analyzes and interprets key performance indicators (KPIs) and market trends to provide insights and recommendations to the senior management for optimizing sales performance. • Engages strategically with partners to improve win rates on selective deals; consistently exceeds and manages quarterly, half-yearly, and yearly sales quotas. • Leads and oversees high-stakes contract negotiations with major clients, ensuring contract terms and renewals are strategically aligned with the company&#39

About the Team DoorDash’s Global Governance, Risk and Compliance (GRC) team helps the business scale securely through practical risk-based decisions, reliable controls and clear accountability. Our third-party risk program protects the systems and data behind our marketplace across DoorDash, Wolt, and Deliveroo. About the Role We're hiring a Security Risk Specialist, who will help run and shape our risk management program and treatment plans, enabling risk and control owners and security teams to keep risk at an acceptable level as the business grows. You will work cross-functionally to achieve business goals by running risk assessments and reporting, supporting exception requests when a policy can't be met, and helping automate the tooling and processes that keep our risk register accurate and trustworthy. You'll also help us build a more proactive risk function — going into specific areas of the business to deep-dive their controls, surface where things have gone wrong, and get ahead of issues before they surface. You will report into the Senior Security Risk Manager on our GRC team in our Security organization. You’re excited about this opportunity because you will… Lead our global risk management process (assessing risk, negotiating treatment plans with owners, turning regulatory and framework changes into real, working controls) Get into the detail of how controls operate day-to-day, factoring in threat intelligence to make sure we stay ahead of new threat actors and attack vectors Manage policy exceptions by building compensatory controls or a case for risk acceptance instead Own risk reporting for key areas like security or engineering, becoming the go-to risk contact for at least one and helping reduce risk there in a measurable way Collaborate and report widely within our GRC and security teams and across the business Help shape our team’s strategy and tooling as we grow by building your own automations rather than waiting on an engineer to build them for y

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: · Career development with an international company where you can grow the career you dream of. · An excellent retirement savings plan with a high employer contribution. · A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. · A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. Abbott's Cancer Diagnostics business was established through the acquisition of Exact Sciences, bringing Exact Sciences' full cancer screening and diagnostics portfolio, including Cologuard, Oncotype DX, Cancerguard, and Oncodetect, into Abbott. Together, we're advancing the early detection of cancer and the precision oncology tools that guide personalized treatment decisions, helping patients and providers act on cancer earlier and more precisely. Our combined portfolio and global reach allow us to bring life-changing diagnostic technology to more patients, providers, and health systems worldwide. The Opportunity Working on the Oncology Sales team, the Sr. Regional Oncology Specialist (Sr. ROS) will develop and implement a plan to maximize the utilization of Abbott C

Inside Account Representative Generalist Description - Job Description The Inside Account Executive (iAE) is responsible for owning the end-to-end account strategy and sales engagement for medium business accounts. This role involves developing relationships with acquisition opportunities, managing account strategies, and ensuring efficient business processes. The Inside Account Executive will work closely with specialized inside resources to grow the account. Key Responsibilities Own and execute the end-to-end account strategy. Expand share-of-wallet (SoW) by developing/closing opportunities with acquisition (new logos), retention, & development mid-sized accounts. Drive sales in Personal Systems and Managed Device Services and expand services within the account. Maintain and execute comprehensive account strategies. Identify & Connect customer strategy, key initiatives & HP offering to build outcome-based sales and substantiating business case aligned to customer key initiatives Engage with executives and build strong customer relationships. Manage pipeline growth and ensu

Citi's Investor Services Technology group is seeking an exceptional Software Engineer to join as a hands-on technical leader building the Investor Services Workbench (ISW) — Citi's unified platform for client onboarding, lifecycle management, operational workflow orchestration, and real-time business activity visibility across Custody, Fund Services, and Securities Finance. This is an E ngineering role first . The right candidate uses AI-assisted development tools to write production ready code and ships features on a continuous cadence. You will be embedded within ISW delivery squads, contributing directly to backend services, workflow engines, API layers, and client-facing features, while also serving as a domain authority who ensures the platform is built on a sound understanding of Custody and Fund Services operations. You will collaborate closely with product owners, UX engineers, data architects, and operations SMEs. Your code, your reviews, and your domain knowledge will directly shape how institutional clients and Citi operations teams experience the Workbench. Responsibilities: Hands-On Feature Delivery Design, develop, test, and ship production-quality features across the ISW backend (Java/Spring Boot) and frontend (React/TypeScript) — contributing to every sprint with meaningful, reviewed, merged code. AI-Augmented Development Use AI pair-programming tools (GitHub Copilot, Cursor, Claude) as a first-class part of your daily workflow — for code generation, test synthesis, refactoring, documentation, and API design acceleration. Champion adoption across squads. Domain Translation Apply deep Custody and Fund Services domain knowledge to translate business requirements into technically precise, implementation-ready specifications —

Citi's Investor Services Technology group is seeking a technically exceptional and domain-savvy Data Architect to serve as the definitive data architecture authority across the Investor Services (IS) program — spanning Custody, Fund Administration, and Securities Finance. This is explicitly a hands-on architect role . The successful candidate will be expected to write, review, and validate architecture artifacts, data models, canonical schemas, and technical standards. You will be embedded with delivery teams, working directly with business analysts, data engineers, and technology leads to produce production-quality data architecture outputs that the entire IS program depends on. You will also lead the design and delivery of a suite of data architecture utilities — reusable tooling, accelerators, and automation that dramatically compress the time to deliver consistent, standards-compliant data integrations across Investor Services platforms. This role is a rare opportunity to set the data foundations for one of the most complex and consequential technology transformation programs in global financial services. Deep Custody and/or Fund Services domain knowledge is a prerequisite, not a preference. Responsibilities: Da ta Architecture Principles & Standards Define, document, and own the Investor Services data publication architecture principles — governing data modelling standards, naming conventions, versioning strategies, API data contracts, and data quality rules across all IS technology domains. Architecture Pattern Standardization Work with delivery leads across all 50+ IS platforms to define, document, and enforce standardized architecture patterns for data generation, transformation, and consumption — covering batch, near-real-time,

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are seeking a Senior Director of Product Design with a deep passion for crafting exceptional user experiences to shape our Enterprise Core organization. Toast builds restaurant and hospitality technology for operators who run at scale: multi-unit restaurant brands, hotel groups, stadiums, and arenas. The Enterprise segment sits at the center of Toast’s growth strategy, and in this role, you will play a pivotal role in leading design, strategy, and vision across this critical portfolio. Your work will span across foundational point-of-sale (POS) systems, deeply integrated platform ecosystems, and pioneering 0-1 AI and agentic experiences. You will collaborate closely with cross-functional teams to deliver highly configurable, performant, and accessible solutions that abstract away enterprise complexity into elegant, intuitive workflows. The ideal candidate knows how to balance high craft with technical constraints, is a passionate advocate for customer-centered design in high-volume operational environments, and is a skilled mentor who fosters a culture of creativity and experimentation. You'll work in lockstep with product management, engineering, and data analytics to define overall organization strategy and inspire the design team. About this roll* (responsibilities): Strategic Leadership: Develop and drive the overall product design vision for the growth organization, aligning it with business goals and user needs. Team Development: Build, mentor, and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact. Design Excellence: Coach team members to continually improve their craft and deliver an exceptional experience. Customer Insights: Leverage qualitative and quantitative research to inform design decisions and continuously improve product ex

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are seeking a Senior Director of Product Design with a deep passion for crafting exceptional user experiences to shape our Enterprise Core organization. Toast builds restaurant and hospitality technology for operators who run at scale: multi-unit restaurant brands, hotel groups, stadiums, and arenas. The Enterprise segment sits at the center of Toast’s growth strategy, and in this role, you will play a pivotal role in leading design, strategy, and vision across this critical portfolio. Your work will span across foundational point-of-sale (POS) systems, deeply integrated platform ecosystems, and pioneering 0-1 AI and agentic experiences. You will collaborate closely with cross-functional teams to deliver highly configurable, performant, and accessible solutions that abstract away enterprise complexity into elegant, intuitive workflows. The ideal candidate knows how to balance high craft with technical constraints, is a passionate advocate for customer-centered design in high-volume operational environments, and is a skilled mentor who fosters a culture of creativity and experimentation. You'll work in lockstep with product management, engineering, and data analytics to define overall organization strategy and inspire the design team. About this roll* (responsibilities): Strategic Leadership: Develop and drive the overall product design vision for the growth organization, aligning it with business goals and user needs. Team Development: Build, mentor, and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact. Design Excellence: Coach team members to continually improve their craft and deliver an exceptional experience. Customer Insights: Leverage qualitative and quantitative research to inform design decisions and continuously improve product ex