Business Insurance Servicing Manager Jobs

Senior Data Engineer Insurance underwriting runs on human judgment, manual workflows, and knowledge locked in someone's head. It breaks when that person leaves and doesn't scale when the book doubles. Sixfold is building AI agents that understand risk the way a 20-year veteran underwriter does. Not summaries or flags, but systems that make real decisions on billions in premium for some of the world's largest carriers. AI is the product and the workflow. The Senior Data Engineer makes sure the data powering those decisions is trusted, governed, and built to scale. If you live and breathe Data and AI tools, understand how models work under the hood, and can translate that into business outcomes for a room full of skeptical underwriters, this role was written for you. Who We Are 🏔 Product: Sixfold is the AI brain for underwriting. Our platform handles submissions at scale, assessing risk against appetite, surfacing cited insights, and deploying AI agents to handle triage, research, and referrals so underwriters can focus on building profitable portfolios. 💪 Team: A focused team of insurance operators, AI researchers, and engineers who love hard problems. We're pushing the boundaries of AI adoption across every function, from how we build, to how we sell and to how we support customers. We ship fast and stay close. 📈 Traction: Processing billions in premium for some of the world's largest carriers. We know AI. We know underwriting. We're building what comes next. About the Role In this role, you will: Lead data platform strategy and execution. Partner with the CDAO to shape overall data strategy and translate it into engineering roadmaps with clear owners, timelines, and outcomes. You're not inheriting a finished system — you're making consequential architectural decisions that compound over time. Own the Snowflake data lake end to end. Develop, maintain, and evolve the platform and its associated services — from ingestion to serving. This includes architecting data

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission As the Director of Patient Product Marketing, you'll be the strategic voice of the patient inside Zocdoc's Product Marketing organization. Reporting to our VP, Product Marketing, you'll own the overarching positioning, narrative, and GTM strategy for the entire patient-facing portfolio–defining how millions of consumers discover, choose, and come to trust Zocdoc. In this role, you will lead and scale a high-performing team of PMMs, pairing deep market insights with visionary audience strategies that accelerate customer adoption and long-term business growth. By staying ahead of where healthcare is going, you’ll paint a clear picture of the future for patients while helping to shape our product strategy. You will lead our PMM team into an AI-native era—championing automated GTM workflows and modern tool stacks that allow the team to scale efficiently and focus on high-impact work. Your day-to-day is... Owning go-to-market strategy and positioning across our consumer portfolio, serving as strategic partner to design, product, and

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc's most important asset is our people. As a Health Systems Enterprise Account Executive, you'll own and grow a portfolio of some of Zocdoc's largest and most strategic health system partnerships. Serving as a trusted advisor to executive stakeholders, you'll drive long-term growth through consultative selling, contract renewals, commercial negotiations, and expansion opportunities. You'll navigate complex enterprise buying processes, lead multi-threaded sales motions, and partner cross-functionally to deliver measurable value for both your customers and Zocdoc. This is an opportunity to make a meaningful impact on a high-priority book of business with significant growth potential. Working closely with Client Success, Product, Operations, Marketing, Finance, Legal, and Leadership, you'll help shape customer strategy, strengthen partnerships, and accelerate adoption across some of the nation's leading health systems. If you're energized by executive-level selling, thrive in complex enterprise environments, and enjoy building relati

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your impact on our mission Our revenue teams are the growth engine of our business, and the talent we bring in directly dictates our trajectory. As a Lead Sales Recruiter, you won't just fill requisitions - you will serve as a senior operational partner to sales leadership, designing efficient hiring workflows, driving pipeline velocity, and elevating the talent bar across our Revenue organization. In this senior IC role, you will lead by example. You will own high-visibility sales searches (from high-performing AEs to Senior Director-level sales leaders) while serving as an operational anchor and mentor to peers on the recruiting team. Working remotely, you will partner closely with leaders, Sales VPs, and Revenue Operations to streamline hiring processes, optimize funnel conversion, and ensure our sales hiring engine runs with high efficiency and low friction. You’ll enjoy this role if you are… A Senior Operational Partner: You view sales recruiting as a business problem to solve. You love sitting down with hiring teams to analyze funnel conversion, eliminate

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Our Card and Payment engineering team builds reliable, intuitive experiences at the intersection of cards, payments, crypto, and global financial infrastructure. We partner closely with product, design, backend, risk, compliance, and business teams to make card and payment products accessible to users around the world. As a Senior Mobile Engineer on the Card and Payment team, your primary responsibility will be to own and improve the global card issuance process. You will work mainly with product and engineering partners in the US, while meeting regularly with teams in Asia to understand requirements and align delivery. We are looking for someone who is highly self-driven, takes real ownership, collaborates well, and is eager to learn the card issuing and payment businesses in depth. What You’ll Be Doing Own the end-to-end global card issuance process—from eligibility and application through card creation, activation, provisioning, and lifecycle servicing—and improve the experience as OKX expands into new markets. Learn the card issuing and payment domains deeply, and translate business, user, pay

Location: Waltham, MA or Palo Alto, CA (hybrid) ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. This pivotal role requires a leader to oversee the profit and compliance of our Workers Compensation product. The ideal candidate will provide essential organization and structure to significant engineering implementations, acting as a motivator for the team and a champion for the Workers Compensation product line. As a key driver of critical initiatives, you will manage major project implementations to facilitate the broad market scaling of our WC offering. Are you ready to transform your Workers Compensation (WC) underwriting expertise into scalable, tech-driven solutions? Join us to build the future of automated insurance. What You’ll Do: Develop full-scale project plans and communication documents to drive initiatives that maintain the integrity of our Workers Compensation (WC) product, utilizing your deep understanding of NCCI and independent rating bureau manuals. Effectively communicate project expectations and schedule timelines to seamlessly oversee and integrate product changes. Collaborate continuously with engineering, product, and legal teams to accurately translate complex state regulations and NCCI rules into clear technical requirements, driving automated compliance solutions. Determine required resources and coordinate stakeholders to successfully attain project objecti

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About You You are a highly motivated professional ready to drive our B2B growth. You thrive in a fast-paced environment, excel at building face-to-face relationships, and possess a strong background in financial services or payment technology. You are comfortable acting as an ambassador for Tide, introducing SMEs to our core products including business current accounts, card payment terminals, and business insurance solutions. You are prepared for a dynamic role, requiring a 5-day-per-week commitment split between our office and the field, seamlessly balancing active business development with internal team collaboration to share market insights and plan outreach strategies. What You’ll Be Doing 1) Business Development &

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a Claims Advocate, you’ll manage a portfolio of new claims, utilizing your growing expertise to identify third-party negligence early in the process. Your role is to interpret policy language and analyze initial loss reports to ensure that liability is accurately assessed from day one. You’ll collaborate with adjusters and site experts to build a solid foundation for every claim, developing the investigative rigor needed to thrive in a fast-paced commercial environment. What You’ll Do Investigate and Assess Liability: Conduct thorough investigations to identify liable third parties and assess the liability and Claims: Initiate, document, and manage all aspects of general liability cases from identification through final resolution Negotiate Settlements: negotiate and process denials per the policy. Evaluation: Establish the precise financial and legal merit of a loss Collaborate with Our Claims Team: Work alongside claims adjusters, legal partners, and vendors to determine coverage and proper claim practices. Documentation: Per our best practice claim handling and legal requirements. Policy Analysis and Compliance: Review and interpret policy language to align with company policies and relevant legal requirements External Vendor Management: Engage and coordinate with outside vendors, specialists, attorneys, an

Location: Remote ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. This is a full-time hybrid position within the Claims Department. The primary focus of the role is training delivery and content development but the secondary focus will be claim handling and related duties. During training downtime, this position will support the department in other capacities, which may include administrative work and/or handling claim files. As training demand grows, responsibilities will shift increasingly toward dedicated training work. What You’ll Do: Assist with the development of Claims Department training curriculum Plan, prioritize and identify training needs for new projects, initiatives and change, including preparation of communication tools Participate in delivering training sessions to the Claims department on policies, procedures and Best Practices Create and maintain training content, job aids, and reference materials for the Claims team Partner with Claims Leadership in ensuring that the Department meets its objectives and goals Lead people to change, moderating discussions, building moments of reflection, being an expert and sharing his/her expertise, presenting, mentoring, etc Assist with identifying knowledge gaps, creating and implementing solutions to improve employee performance Provide administrative support to the Claims Department during training downtime Handle or assist with claim files du

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. Working at Pie Insurance as an Underwriting Associate requires adapting your skills and experience to a cutting edge, data-driven approach to risk management. Our data-centric approach to underwriting is unparalleled, and we are disrupting the small business insurance market, one customer at a time. Our Underwriting Associates are on the front lines, interacting with our Underwriters and Partners all day, every day. The Underwriting Associate is responsible for reviewing and analyzing new business submissions, including revisions to existing quotes and binding policies being purchased. This role plays a part in building the Underwriting team’s robust portfolio by analyzing risk to confirm it is within our underwriting appetite and the scope of authority. How You’ll Do It Daily transactional work within specified authority level: Handling tasks & assignments within scope for a UA, including quote revisions, bind reviews, and submission updates. Make requested changes to submissions & quotes based on partner inquiries & Level of Authority required for the task. Processing bind reviews competently and completely, addressing red flags or moving for UW review before releasing payment request. Review and process post-issuance requests/endorsements from partners and internal teams. Work across internal teams to support quote revisions, ad hoc projects and other needs of the business to work collaboratively across Underwriting and UA teams, including team leads, to support quote revisions, ad hoc projects, and other operational needs. S

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a Claims Specialist, you will be deemed a subject matter expert in the Claims department. Your extensive experience in commercial claims will allow you to handle high-severity and high-complexity claims. You will also lead department roundtables and have the opportunity to serve as a valuable peer resource to other team members! What You’ll Do: Extensive policy document and legal contract interpretation Ability to analyze and identify coverage and related coverage issues Leverage a working knowledge of insurance contracts, Unfair Claims Settlement Practices, insurance codes, civil codes, vehicle codes, arbitration rules and regulations, tort law, claims best practices handling and management as part of your ongoing adjudication of claims Manage, investigate, and resolve claims within prescribed authority levels Recommend ultimate resolution on assigned cases in excess of authority to claims management Rely on a deep background of litigation handling experience in both General Liability and Casualty files to resolve claims Consistently drive litigation, attend mediations, trials, and other alternative dispute resolution avenues Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to the proper c

Location: Kfar Saba, IL (hybrid ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We are seeking a product-minded AI Engineer to design, build, and ship end-to-end AI-driven capabilities to our system. The role focuses on rapid execution, pragmatic product and business awareness, and full-stack ownership in a fast-paced, highly dynamic environment. What You’ll Do: Build AI-driven applications and features end-to-end, including any task necessary (UI, light devOps, data cleanups, etc.) required to achieve successful delivery. Work with internal stakeholders and product teams to translate raw, shifting requirements into clear technical solutions. Leverage 100% Agentic Coding workflows to maintain exceptional development velocity and capability. Diagnose and resolve issues across the entire feature stack with a strong bias for action. Apply critical thinking to separate essential business value from noise, actively identifying risks and challenging requirements when appropriate. What We Need: 5+ years of meaningful software engineering experience. Proven experience of delivering software to customers and a willingness to work on any part of the tech stack. Daily proficiency with Agentic Coding approach (e.g., Cursor, Claude, Codex, etc.). High comfort level with ambiguity, dynamic environments, and self-directed execution. Strong communication skills and a pragmatic, product-first approach to problem-solving. Hybrid

Location: Remote NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. Every claim tells a story — and you know how to uncover the truth behind it. With sharp investigative skills and clear, compassionate communication, you guide small business owners through moments that matter. If you can connect the dots and connect with people, this role is made for you. What You’ll Do: Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement. Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling. Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process. Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable. Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions. Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution. What We Need: 5-10+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling. Demonstrated history of thorough Injury Evaluation and Negotiation Skills Strong writ

Location: Remote ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims professionals and will investigate and resolve general liability claims within your authority to provide the best possible claim outcome and employ best efforts to ensure that the customers’ interests are protected while adhering to our claims philosophy and policies. What You’ll Do: Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels. Recommend ultimate resolution on assigned cases in excess of their authority to local claims management Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law to determine if a claim can be accepted as being within coverage Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to proper course of action Respond to various written and telephone inquiries including status reports Comply with all statutory and regulatory requirements of all applicable jurisdictions and meet detailed quality

Location: Kfar Saba, IL (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. As a Senior Frontend Engineer on our Website team, you will build and own the public face of NEXT Insurance. You will be responsible for creating seamless digital experiences, driving business growth, and optimizing our web presence for millions of small business owners across the US. This role sits at the critical intersection of high-scale engineering, product design, and growth marketing. We are looking for someone with deep expertise in React/NextJS, web performance (Core Web Vitals), SEO, and custom marketing integrations who takes pride in crafting fast, accessible, and scalable web applications. What You’ll Do Drive Frontend Excellence: Architect, build, and scale high-performance web experiences using React/NextJS and modern frontend standards. Master Web Performance: Own, monitor, and continuously optimize site speed and Core Web Vitals (LCP, INP, TBT) to ensure outstanding user experience and top-tier SEO performance. Business-Driven Growth Enablement: Partner closely with Marketing, Product Managers, and Data Analysts to build tools for SEM campaigns, custom tracking, and conversion funnels.: Partner closely with Marketing, Product Managers, and Data Analysts to build tools for SEM campaigns, custom tracking, and conversion funnels. End-to-End Ownership: Lead features across the entire lifecycle—from technical scoping and design to implementation, a