Business Operations Specialist Jobs

About the Role OpenAI’s Industrial Compute organization is responsible for ensuring our compute infrastructure scales efficiently to support millions of users and increasingly sophisticated AI models. We’re looking for a Data Scientist to partner closely with Capacity Systems Engineering, Infrastructure, Product, and Research to optimize inference capacity across our global GPU fleet. This role combines statistical modeling, large-scale data analysis, forecasting, and systems thinking to drive critical decisions around infrastructure investments, performance-efficiency trade-offs, and customer experience. You’ll transform complex operational data into actionable insights that directly influence how OpenAI allocates and scales one of the world’s largest AI compute environments. Key Responsibilities Build statistical and machine learning models to profile and improve GPU utilization, latency, throughput, and overall fleet efficiency. Develop forecasting models for inference demand across products, regions, and model families. Analyze production workloads to identify latency bottlenecks and capacity constraints, highlighting optimization opportunities. Partner with Capacity Systems Engineering to inform infrastructure planning and long-term GPU investment strategies. Design experiments and simulations to evaluate scheduling policies, serving strategies, and infrastructure tradeoffs. Build dashboards and operational metrics that enable leadership to make data-driven capacity decisions. Collaborate with Product, Research, Finance, and Infrastructure teams to align compute planning with business growth and model roadmaps. Communicate technical findings clearly to both engineering teams and executive leadership. Qualifications MS or PhD in Statistics, Computer Science, Operations Research, Applied Mathematics, Economics, or related quantitative discipline (or equivalent industry experience). 5+ years of experience working in the infrastructure data science space. Strong ex

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem through two main pillars: actively responding to live fraud and abuse incidents as a hands-on security engineer, and serving as a key bridge between incidents and merchants to help them remediate threats, improve security posture, and protect their accounts. Leveraging your technical depth in fraud, abuse, and security engineering, you will investigate high-risk accounts, perform post-incident analyses, gather operational requirements, and drive agentic response capabilities ensuring we neutralize threats with speed and precision while elevating Stripe's product integrity function. Responsibilities Respond to live fraud and abuse incidents as a Forward Deployed Security Engineer, investigating high-risk activity, neu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate resp

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Go-to-Market team helps organizations understand, adopt, and deploy OpenAI’s technology to solve meaningful business challenges and create lasting value. The Technology team works with leading software, internet, cloud, infrastructure, cybersecurity, semiconductor, and digital-native companies as they build new AI-powered products, transform internal operations, and rethink how they serve their customers. We partner with executives, product leaders, engineers, and go-to-market teams to help organizations integrate OpenAI’s capabilities into their products and businesses responsibly and at scale. The team collaborates closely with Solutions Engineering, Customer Success, Product, Research, Partnerships, Marketing, and Operations to turn customer priorities into successful, durable deployments. About the Role We are looking for an experienced Account Director, Tech to help build and grow OpenAI’s business across the technology industry. You will own relationships with a portfolio of strategic technology companies, helping executive, product, and technical leaders understand how OpenAI’s products can accelerate innovation, improve productivity, and create differentiated customer experiences. You will be responsible for developing account strategies, creating qualified pipeline, navigating complex enterprise sales cycles, and expanding adoption across products, teams, and use cases. This role requires a combination of enterprise sales leadership, technical fluency, commercial judgment, and the ability to operate credibly with both business and engineering stakeholders. You should be comfortable engaging with customers that have sophisticated technical environments, rapidly evolving AI strategies, and high expectations for product performance, security, reliability, and scale. Success in this role will be measured by revenue growth, depth of customer adoption,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are hiring a Marketing Technology Lead to own Lyft's B2B marketing technology stack, spanning marketing automation, content and web, lead routing, data enrichment, and attribution. As the senior technical owner of that stack, you will lead solution design, own the architecture and data model that carry a lead from first touch through to a qualified opportunity, and partner with Marketing Operations, Sales Operations, Sales Technology, Privacy, Legal, and Data to translate business needs into durable, scalable systems. This is a hands-on leadership role for someone who knows B2B marketing operations, can build the systems that run them, and is looking for ways to bring AI into how the stack works, not just what it produces. Responsibilities: Serve as the senior technical owner of the B2B marketing technology stack, from solution design through delivery, adoption, and ongoing support. Lead requirements gathering with Marketing Operations, Sales Operations, Sales Technology, and Data partners, and translate them into functional and technical designs. Remain hands-on, configuring and extending the marketing automation platform (HubSpot) across workflows, forms, lead scoring, and custom objects, and building the integrations that connect the stack. Own the marketing technology roadmap and architecture, including the lead and account data model, enrichment and routing logic, and integrations with the CRM, data platform, web, and advertising systems. Own the tracking and instrumentation layer, including tag management, site and campaign tracking, and the data capture behind attribution. Own the lead lifecycle systems, partnering with Sales Operations and Sales Technology on lead identity, deduplication, scoring, routing, MQL and SQL definitions, and funnel stage integrity. Identify where AI can im

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate

About the Role We are looking for an experienced Category Lead to build, own, and scale a high-potential category from the ground up. This is a high-impact, entrepreneurial role that combines business ownership, product thinking, strategy, and execution. The role will be responsible for defining the category strategy, identifying growth opportunities, building customer-centric solutions, and driving the business towards scale and profitability. The ideal candidate will have a strong track record of owning and scaling businesses or categories, with the ability to operate across product, growth, operations, and commercial functions. What You'll Do - Own the end-to-end strategy, growth, and P&L for the category. - Define and build customer-first financing journeys where customers pay interest only on the amount utilized, enabling a flexible and efficient borrowing experience. - Develop and execute strategies to drive customer acquisition, engagement, utilization, retention, and overall category growth. - Use data, customer insights, and experimentation to continuously optimize the product and business performance. - Track and improve key metrics including portfolio growth, customer adoption, utilization, profitability, and unit economics. - Partner closely with Product, Technology, Risk, Operations, Marketing, and other cross-functional teams to execute the category strategy. - Work closely with senior leadership to identify, launch, and scale new business initiatives as part of Paytm’s new venture. - Operate with a zero-to-one mindset, taking ownership from identifying the opportunity through to building a scalable business. What We're Looking For - 10+ years of experience in Category Management, Product Management, Business Management, General Management, or a similar role. - Proven experience owning and scaling a business, category, or product with measurable impact on growth and profitability. - Strong understanding of customer journeys, marketplaces, merchant ec

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Responsibility Lead long-term loading, cross-site capacity, workforce, and qualification readiness planning; perform scenario modeling and risk assessment for business changes, ramps, network shifts, and demand fluctuations. Drive CapEx, OpEx, budget, and cost-efficiency planning through financial modeling, variance analysis, and collaboration with Finance and Operations teams. Improve labor productivity and operational performance through KPI management and analytics, including LPI, OT%, utilization, bottlenecks, and equipment effectiveness. Ensure qualification readiness by aligning capacity, hardware, software, systems, and resources to support successful qualification execution. Develop and standardize planning methodologies, data governance frameworks, reporting processes, and management dashboards across Global Quality Operations. Utilize SQL, Python, Power BI, Tableau, and automation technologies to build predictive planning models, automate recurring processes, and generate actionable business insights. Apply company-approved AI and automation technologies, including Microsoft 365 Copilot, Azure OpenAI-based solutions, Power Automate, UiPath, Genie Lab, and other enterprise AI platforms to improve forecasting, reporting, decision support, workflow efficiency, and knowledge management.

We are looking for a highly motivated AI/ML Software Engineer to join the Enterprise Agentic AI Platform team within IT. You will work closely with Business Analysts, and Engineering teams to design, develop, and deploy enterprise AI solutions that improve productivity and automate business workflows across Engineering, Operations, and Manufacturing. What you'll be doing: Design, develop, and deploy Agentic AI applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI orchestration frameworks. Build scalable AI services and reusable components integrated with enterprise applications such as PLM, SAP, and other business systems. Collaborate with business and IT teams to translate business requirements into AI-driven solutions. Develop secure, scalable APIs and enterprise integrations to enable intelligent workflows and automation. Improve AI solution quality, performance, and reliability through prompt engineering, evaluation, and continuous optimization. Partner with cross-functional teams throughout the Software Development Lifecycle (SDLC), from solution design through deployment and production support. What we need to see: Bachelor's or Master's degree in Computer Science, Information Technology, AI/ML, or a related field. 6+ years of software engineering experience with strong proficiency in Python and backend application development. Hands-on experience with Generative AI, LLMs, RAG, AI agents, REST APIs, and cloud-native application development. Experience integrating enterprise applications and building scalable, production-ready software solutions. Strong analytical, problem-solving, communicatio

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity Flexport is investing heavily in the next generation of fulfillment—and we’re looking for a Staff Program Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional program management role. You will be the architect and hands-on builder of tomorrow’s Flexport Fulfillment network: deploying automation, designing processes, building decision tools, and creating the operational standards that define how we scale. You will own initiatives from whiteboard to go-live—and you will own the business case and ROI that justifies every dollar we invest. That means getting into the weeds on automation system design (ASRS, robotics, goods-to-person), building the financial models to size the opportunity, driving implementation on the floor, and tracking realized returns post-launch. You are accountable for the full lifecycle. You’ll sit at the intersection of operations, product, engineering, and technology—working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whe

Sr. Director, Commercial Services Product Group Manager Description - Job Summary This role is responsible for overseeing extensive and intricate IT management operations and directing the infrastructure design, acquisition, implementation, operation, and maintenance. The role optimizes application and process capabilities for multiple business and IT constituents and establishes comprehensive functional business plans. The role leads process enhancement, manages stakeholder interactions, and ensures strategic alignment across the organization. The role also takes charge of team leadership, risk mitigation, and the implementation of corporate strategies, while contributing to talent management and development. Responsibilities • Directs the IT management for a large, complex enterprise, or oversees a pivotal sub-function for one of the organization’s most extensive and complex businesses. • Orchestrates the planning, design, execution, communication, and delivery of the organization's IT management undertakings within the stipulated sphere. • Directs the infrastructure design, acquisition, implementation, operation, and maintenance, along with client services support. • Establishes comprehensive functional business plans and sets technical project/program objectives, while also ensuring that services/solutions align with business and IT objectives in design, development, delivery, and supportability. • Articulates and optimizes application and process capabilities for multiple business and IT constituents while also driving architectural standards. • Leads process improvement and policy development projects, oversees operational success, aligns strategies, integrates activities with major organizational functions, and owns numerous measurable goals. • Manages interactions with esteemed business leaders to address complex IT ma

About The Role & Team Amplitude’s Revenue Accounting Operations team is looking for a Senior Revenue Analyst to help ensure our order-to-cash process runs accurately, efficiently, and at scale. In this hands-on role, you’ll serve as a critical accounting checkpoint between executed contracts, billing, and revenue recognition, making sure orders are set up correctly before they flow through our systems. You’ll work closely with teams across Sales, Deal Desk, Finance, and Revenue Accounting to resolve issues, navigate non-standard terms, and improve our processes. This is a great opportunity for someone who enjoys digging into the details, solving problems, and building scalable processes in a high-growth SaaS environment. As a Senior Revenue Analyst, you will: Review executed order forms and contracts to validate pricing, terms, billing schedules, and product configurations before booking in NetSuite. Own the accurate setup and maintenance of sales orders, customers, and billing schedules in NetSuite, ensuring complete and reliable data throughout the order-to-cash process. Partner cross-functionally to troubleshoot contract and billing issues, manage escalations, and ensure non-standard terms are appropriately identified for Revenue Accounting review. Serve as an accounting checkpoint, maintaining data integrity and ensuring clean, accurate handoffs into billing and revenue recognition. Partner with business stakeholders to identify opportunities for process improvements, automation, and greater efficiency across order-to-cash workflows, while supporting ad-hoc projects as needed. You'll be a great addition to the team if you have: You bring a strong attention to detail and take pride in getting the fine print right, especially when small setup errors can create downstream accounting or billing issues. You’re comfortable working cross-functionally and can clearly communicate issues, ask the right questions, and drive problems to resolution. You have a process-or

Who we are About Stripe Stripe's mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business — handling billions of dollars each year and enabling millions of businesses worldwide to scale faster by building on Stripe. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our tax team works with Stripes across the company to develop an efficient operating model as our international business scales and expands into new markets and launches new products. EMEA Tax supports Stripe’s growth across the region by helping the company meet its tax obligations, manage tax risk, and make well-supported decisions as Stripe’s products, systems, and operations evolve. You will be based in Dublin and report to the EMEA Tax lead, who is located in Dublin. This role will develop and lead a best-in-class global R&D incentives programme. What you’ll do You will be Stripe’s European R&D incentives lead, responsible for developing and leading Stripe’s R&D incentives programmes in Ireland and the UK. You will support Stripe’s US federal and state research-credit programme and will explore new opportunities as Stripe continues to expand globally. You will build trusted relationships with engineering and product teams, establish repeatable processes for identifying and documenting qualifying work, and ensure Stripe can support its global R&D incentives claims with contemporaneous evidence. You must be able to work effectively with cross-functional teams and independently lead complex, high-impact work. You will translate complex technical activity into clear documentation, and help Stripe enhance its global R&D incentives processes. Responsibilities Act as Stripe’s European lead and technical expert for R&D incentive and grant claims. Support the annual US fed

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role As the Senior Manager of Strategy, you will play a pivotal role in shaping and operationalizing Stitch Fix’s company vision and strategy, helping ensure we deliver on our corporate goals. Reporting to the Director of Corporate Strategy, you will lead strategic planning and business review processes, deploy go-to-market strategies, and drive high-priority initiatives from planning through execution. You’ll partner closely with leaders and stakeholders across Tech, Marketing, Merchandising, Finance, Operations, and Client Services to translate corporate priorities into clear, measurable actions and meaningful business outcomes. Responsibilities Lead corporate strategy planning, including developing the strategic narrative and roadmap, setting and managing OKRs, and aligning teams around Stitch Fix’s highest-priority corporate objectives. Own the Monthly Business Review (MBR) process, establishing clear measures of progress, surfacing risks and opportunities, and driving accountability against company goals. Deploy go-to-market strategies and other high-priority strategic initiatives from inception through execution, establishing clear ownership, deliverables, success measures, and decision points. Partner cross-functionally with senior leaders and teams across the business to solve complex problems, translate data and qualitative insights into actionable recommendations, and ensure strategic priorities are embedded in day-to-day execution. Develop scalable tools, processes, competitive insights, and w