Business Process Analyst Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary The Business Analyst (BA) is an essential member of the Okta Professional Services team. This role offers a unique opportunity to learn Identity and Access Management (IAM) fundamentals from the ground up. You will serve as a bridge between customer business objectives and technical implementation, developing the skills to own the requirements lifecycle and ensuring final deliveries are secure, scalable, and aligned with strategic needs. Key Responsibilities Discovery & Requirements Facilitation: Facilitate stakeholder workshops to uncover requirements, map current-state IAM processes, and identify dependencies and pain points across IT, security, and application teams. Documentation & Solution Design: Translate business needs into detailed functional and non-functional requirements. Produce clear business process flows and solution design diagrams to visualize the "how" and "why" behind the technical configuration. Traceability & Solution Integrity: Support senior team members in maintaining

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary The Business Analyst (BA) is a central figure on the Okta Professional Services team. Your mission is to serve as the bridge between customer business objectives and technical implementation, driving high-impact outcomes for Okta Identity and Access Management (IAM) deployments. You will own the requirements lifecycle—from initial discovery and stakeholder alignment to functional design and solution integrity—ensuring that the final delivery is secure, scalable, and aligned with the customer's strategic needs. Key Responsibilities Discovery & Requirements Facilitation: Facilitate stakeholder workshops brainstorming sessions to uncover requirements, map current-state IAM processes, and identify dependencies and pain points across IT, security, and product teams. Documentation & Solution Design: Translate business needs into detailed functional and non-functional requirements. Produce clear business process flows and solution design diagrams to visualize the "how" and "why" behind the technical conf

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Business System Analyst at Everpure™, you will serve as the strategic bridge between cross-functional business partners and technical engineering teams to unlock the full potential of our enterprise platform . You will maximize organizational agility by aligning ServiceNow capabilities across ITSM, HR, and Field Services directly with key business outcomes . Partnering closely with developers, product owners, and enterprise leaders, you will drive operational efficiency, seamless automation, and platform modernization . If you thrive on transforming complex enterprise workflows into scalable, high-impact digital experiences, this role offers an exciting opportunity to shape our technology ecosystem . WHAT YOU'LL DO Drive Business Process Optimization & Alignment: Lead workshops with key stakeholders across IT, HR, and Operations to map current-state workflows, eliminate operational bottlenecks, and design scalable future-state processes that enhance service efficiency and align with enterprise governance standards . Manage Agile Backlog & Deliver Strategic Value: Transform complex business requirements into prioritized epics, clear user stories, and acceptance criteria within Agile delivery frameworks, ensuring technical features directly support measurable organizational goals . Ensure Delivery Excellence & Solution Quality: Partner with platform architects and engineering teams to rev

Location: Remote (U.S.) Clearance: Ability to obtain and maintain a Public Trust LTS is seeking an experienced Lead Functional Business Analyst to lead and guide a team of Business Analysts supporting a major AI modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role owns the business analysis practice, process, and quality standards for the program — spanning business process analysis, requirements strategy, stakeholder engagement, and modernization efforts tied to mission-critical healthcare systems supporting Veteran healthcare services nationwide. This is not a traditional BA leadership role focused solely on managing deliverables. The Lead Functional Business Analyst must be equally comfortable reverse-engineering business rules directly from existing VistA/MUMPS Prosthetics functionality as they are coaching a team of analysts to do the same — and must bring human-centered design (HCD) discipline to the process, ensuring legacy behavior is not simply replicated but validated and improved against real Veteran, clinician, and VA staff needs. This individual will work closely with government stakeholders, product owners, architects, the Governance & Architecture layer, and the BA team itself to translate current-state system functionality into well-governed, user-validated requirements. What You’ll Do: Lead, mentor, and guide a team of Business Analysts, setting the standard for how business rules are extracted and validated from existing VistA/MUMPS Prosthetics functionality. Define, standardize, and continuously improve the BA methodology and playbook used across the program, ensuring consistency across both Prosthetics Delivery scrum teams. Apply human-centered design principles — journey mapping, personas, contextual inquiry, usability testing, and co-design workshops — to validate current-state findings and shape future-state enhancements with real Veteran, clinician, and VA staff input, not just legacy system

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. NVIDIA is seeking an experienced Business Systems Analyst (New Product Enablement) to partner with IT and Ops teams to define needs and support system readiness for new products and new site launches. This role connects NPI, Manufacturing Operations, Planning/Procurement, Engineering, and Data/IT teams to ensure scalable product set-up and on-time execution from early NPI through mass production. What you'll be doing: Gather, define, and confirm business/process/data needs with stakeholders for IT and Ops system set-up (including SAP, SPNR, SERUS, etc.) and readiness for new products and site launches (e.g., LPU) Define end-to-end data and system enablement for new products across the product hierarchy (Wafer, Chip, L6, L8, L10, L11) and partner with data teams to implement. Translate requirements into delivery-ready artifacts (process flows, data mapping, etc.) where relevant. Collaborate with Planning and Procurement to design and develop new planning models (e.g., buy/sell) with IT; lead alignment on design tradeoffs to simplify solutions, increase flexibility, and improve execution. Analyze and document requirements/impacts for new planning models (ex: buy/sell strategy), and coordinate alignment to simplify planning and improve execution Partner with Industrial Engineering to understand end-to-end product set-up and manufacturing workflows Partner with Product Engineering and Hardware Engineering to get early visibility to new product introductions and NPI/MP schedules for system enablement and data teams Identify system/data enablement gaps (e.g., B2B inaccuracies) and partner with data/IT/relevant teams to drive resolution Drive corrective actions - process changes, system

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Senior Analyst, Revenue Cycle plays a key role in advancing initiatives that strengthen Revenue Cycle operations, systems, and cross-functional execution. This role brings together revenue cycle knowledge, project coordination, and business process expertise to support colleague onboarding and offboarding, maintain system access standards, contribute to strategic projects, and serve as a subject matter expert for digital and system-related initiatives impacting Revenue Cycle. This position partners closely with operations, digital, and enterprise teams to help ensure Revenue Cycle priorities are reflected in business and system decisions. The Senior Analyst, Revenue Cycle contributes to department performance and strategic growth by driving process improvements, simplifying workflows, and supporting innovative solutions that improve efficiency, accuracy, productivity, and customer satisfaction across the organization. Responsibilities: Onboarding Enhancements and Access Support: Maintain onboarding access documentation and related processes, updating materials as business needs and systems evolve Identify and implement resources that improve the onboarding experience for new colleagues Support the Revenue Cycle Leadership Team with provisioning access, telecom system setup, and call-recording processes Troubleshoo

About the Team At DoorDash, people are our most important asset. The People Technology Team helps to deliver and facilitate strategic technology projects within the People Team. This role will be focused on supporting our People Technology function as we continue to optimize the advancement of our organization. We’re looking for Sr. Business System Analyst, Compensation to help us scale Wolt + DoorDash’s enormous growth. Come help shape a best in class People Technology team! About the Role Based in India, we are looking for a Sr. Business System Analyst, Compensation with demonstrated HRIS ownership to assist with strategic initiatives across our organization. Experience with Workday is preferable for this role. You will work cross-functionally to achieve business goals through system configuration, testing and documentation. As a Sr. Business System Analyst, Compensation you will help deliver solutions to support business strategy, and assist in the implementation, maintenance and enhancement of people technology systems. You're excited about this opportunity because... Configure and maintain Workday Compensation module elements, including compensation packages, grades, grade profiles, matrices, eligibility rules, and compensation review/merit cycles Partner with Total Rewards to translate compensation strategy (base pay, bonus, equity, allowances) into scalable Workday configuration Lead annual and off-cycle compensation events (merit, bonus, and stock cycles) end-to-end, including planning, testing, mass data loads via Enterprise Interface Builder (EIB), and validation Build and maintain compensation grades, guidelines, and eligibility rules to support pay equity and market-competitive pay decisions Partner with Payroll and Finance to ensure accurate downstream processing of compensation changes Provide global production analysis and support (break/fix analysis, reporting, business process administration, etc.) for Compensation Troubleshoot and resolve com

The Technology Advisory Analyst serves on AI-native advisory teams, empowering clients to navigate the critical junction of strategy and technical execution. Collaborating with senior leadership and technical specialists, you will anchor the delivery process by framing challenges, validating hypotheses, and quantifying trade-offs to produce deliverables that are truly decision-ready for the executive level. By blending top-tier consulting rigor with an AI-native workflow, you enable senior teams to perform with unprecedented speed and depth, ensuring every strategic insight is backed by robust evidence and structural accuracy. This role transcends traditional requirements documentation; you are the engine of execution that translates high-level strategic intent into measurable, high-impact business outcomes. Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Job responsibilities You drive research and analysis by performing core advisory and consulting activities including: Industry and market research, Technology landscape assessments, Business process analysis, Data analysis and interpretation, Competitive benchmarking, Opportunity identification. You leverage AI-enabled tools to accelerate research and analysis while maintaining high standards of quality and accuracy. You translate Business Problems into Actionable Insights. You work with clients and engagement teams to understand business objectives and challenges, gather and synthesize qualitative and quantitative information, structure complex problems into manageable workstreams. You identify patterns, risks, opportunities, and trade-offs and develop evidence-based recommendations. You support client engagements by contributing to client-facing advisory work by preparing executive-ready presentations and deliverables & facilitating workshops and discovery sessions. You document business and tec

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. We are looking for an Analyst to join our Revenue Excellence team in Madrid. In this role, you will help ensure the quality, reliability, and effectiveness of Salesforce-based solutions delivered to our clients. You will work closely with consultants, developers, and business stakeholders to validate system functionality, identify defects, and support successful project implementations. This is an excellent opportunity for someone who is detail-oriented, enjoys problem solving, and is interested in building expertise in cloud technologies and business process optimization. The Role Partner with consultants, developers, and client stakeholders to understand business requirements and expected system behavior. Design, document, and execute test plans, test cases, and testing scenarios for Salesforce and related business applications. Perform functional, regression, integration, and user acceptance testing (UAT) to ensure solution quality. Identify, document, and track defects through resolution while collaborating with project teams to troubleshoot issues. Validate business processes and system configurations against client requirements. Support release readiness activities and help ensure successful deployment of new functionality. Review system changes and enhancements to evaluate potential impacts o

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We’re seeking a strategic and highly collaborative Lead PLM System Analyst to serve as the subject matter expert for Product Lifecycle Management (PLM) processes, systems, and data governance across the organization. In this role, you will lead the development, optimization, and deployment of PLM capabilities that support product creation, product data management, and enterprise-wide business objectives. You will play a critical role in aligning business processes, operational requirements, and technology solutions to drive innovation, efficiency, and product development excellence. You will partner closely with teams across Product Creation, Sourcing, Operations, IT, and other business functions to define PLM strategies, establish roadmaps, and ensure system capabilities effectively support current and future business needs. Acting as a trusted advisor, you will help shape the evolution of PLM processes and technologies while driving initiatives that improve data quality, visibility, compliance, and overall operational performance. You will lead complex PLM projects and system enhancements from requirements gathering through deployment, adoption, and ongoing support. This includes managing system integrations, upgrades, process improvement initiatives, and enterprise-wide efforts to standardize product data, specifications, materials, and bill of materials (BOM) management. You will also be responsible for developing and maintaining go

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Serve as advisor or coach to new or lower level analysts Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguard

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The HRIS Analyst II reports directly to the HRIS Senior Manager and is important for optimizing and supporting Workday Performance, Core HCM, Compensation, HR reporting, and related areas. Primary responsibilities include system configuration, issue troubleshooting, data analysis, testing, production support, and creating mid-level reports. Working with senior HRIS analysts, the HR operations team, and partners, you will guide enhancements to provide HR technology solutions. This is a hybrid role based in our Norfolk, VA office. You can typically expect to come into the office 3 days/week. Responsibilities: Be a primary technical contact for the Workday Performance module, while providing functional support for Core HCM, Compensation, Payroll, and Time/Absence domains. Accomplish end-to-end system configuration to support global performance evaluation cycles. Be a primary contact for performance workflow design and resolution of technical issues. Deliver technical and user support for Workday, handling questions, troubleshooting, and resolving issues across supported modules. Execute assigned production support tickets and project tasks with high accuracy and within target deadlines. Maintain HCM production support processes, encompassing monitoring, detailed analysis, and issue resolution. Define, refine, and maintain business process configurations. Configure, schedule, and oversee automated m

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is looking for a People Systems Analyst to drive Workday operations, reporting, and workforce analytics for our People Operations team. You will own production support alongside two other analysts, build dashboards and analytics for leadership, and keep core people operations running. We are a lean, high-impact team that has invested heavily in AI-powered automation, and we are looking for someone who brings real Workday experience but thrives in a scrappy, fast-paced environment where you build, iterate, and ship. About the Work Workday Systems and Configuration Provide Tier 1 production support for Workday, including business process definitions and validations, EIB files, calculated fields, and transactional processing With direction from the Sr. Workday Analyst, configure, test, and implement new release features in implementation tenants prior to release dates Write test scripts and participate across every phase

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform. This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform. The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions. Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Customer Support Team At Okta, our Global Customer Support (GCS) team is on a mission to empower customers through proactive, guided, and deeply personalized experiences. Embedded within the Customer First ecosystem, GCS drives success across four specialized functions: Support Delivery, Escalations Management, Red Account Recovery, and Supportability. Behind the scenes, the GCS Program Management Office (PMO) fuels our progress—spearheading strategic programs that sharpen our operational rigor and raise the bar for customer care. The Program Analyst Opportunity Reporting to the Senior Manager of Program Management & Planning, this role will support the Global Customer Support program management team by assisting with administrative tasks, data collection, and communication for programs designed to help the Support team scale and improve the efficiency and efficacy of the Support org. This is an entry-level role focused on learning foundational program management skills, understanding team processes, and coordinating with stakeholders under direct supervision. What you’ll be doing Support strategic projects for Customer Support and partner support leadership by assisting with data collection, data analysis, and documentation for deliverables such as partner analysis, business process mapping, and partner governance reporting, under the guidance of senior program managers. Coordinate with cross-funct