Business Process Analyst Jobs

CSQ427R351 At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Senior Scale Solution Engineer, you are a technical anchor for our scaled customer motion, advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production. You independently take on complex engagements and build and improve AI-augmented workflows that enable the whole team to deliver high-quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by independently owning engagements across their lifecycle. You will be the go-to expert on the Databricks Data + AI Platform, owning technical direction and building reusable AI-augmented workflows. You will work directly with multiple customers concurrently and set the quality bar for the team. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 4+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Deep knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP; familiarity with more than one is a plus. Knowledge of AI-driven development with programming languages like Python or SQL, including building and extending AI-augmented workflows. Understanding of the end-to-end data analytics and data engineering workflow, and their trade-offs. Excellent time management and prioritization skills. Bonus: Experience building AI tooling and automation, consulting or pre-sales, or with agentic solutions. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — in

CSQ327R201 At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Scale Solution Engineer, you play a critical role in advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production, by building and working with AI-augmented workflows that enable one engineer to deliver quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by providing technical assistance across their lifecycle. You will become an expert on the Databricks Data + AI Platform and guide customers in making the best technical decisions through AI-augmented workflows. You will work directly with multiple customers concurrently to provide technical solutions. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks Data + AI Platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 1+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP, is required. Knowledge of AI-driven development with programming languages like Python or SQL. Understanding of the end-to-end data analytics and data engineering workflow. Excellent time management and prioritization skills. Bonus: Experience in consulting or pre-sales roles, or with agentic solutions. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquar

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in the growth of its Fraud & Risk business, helping users balance strong controls with seamless customer experience. As a Sales Manager of Fraud & Risk Product Sales, you will lead a high-performing team of product sales account executives and be a critical member of the leadership team responsible for growing adoption of Radar, Identity, Managed Risk, Dispute Prevention, and more across the Americas. Few roles offer such a direct opportunity to shape the commercial success of a strategic product area while developing the next generation of product sales leaders. What you’ll do As the Manager, AMER Fraud & Risk Product Sales, you will recruit, develop, and lead a team of product sales executives responsible for delivering ambitious growth goals across our Fraud & Risk suite. You will bring strong sales leadership, operating rigor, and a customer-first mindset to a complex and evolving product area. You will help your team navigate consultative, technical, and cross-functional sales cycles, partnering closely with Core Sales, Product, Solutions Architecture, Finance, Marketing, and Sales Development. The ideal candidate has demonstrated success managing and developing enterprise sales teams, bringing complex products

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The AI GTM team is focused on one of Stripe's most strategic growth opportunities: enabling AI-native and AI-enabled businesses to scale on Stripe. We're in a unique position – partnering with the world's most ambitious AI companies (the likes of OpenAI, Anthropic, and NVIDIA) building on the frontier of artificial intelligence – across infrastructure, foundation models, agents, and applications – to grow globally with the help of Stripe's financial infrastructure. As part of Stripe's GTM organization, this team works closely with Product, Engineering, and Marketing to shape Stripe's AI GTM strategy and ensure that the world's leading AI companies – from early-stage innovators to the largest public players – choose to build with Stripe. What you'll do Work collaboratively with one of Stripe’s most strategic customers to realize their business goals. Our customers in the AI Industry move fast, you’ll work alongside your customer to develop and execute a multi-year partnership strategy that accelerates their ambitions with Stripe as a critical partner. This is a role that will require you to be an active participant in Stripe’s product strategy across the company, acting as a proxy for your customer within the walls of Stripe. You will interact with executives internally and externally to ensure your customer’s needs are well understood and prioritized. You will: Own full commercial sales cycles and partnership opportuni

We’re looking for a strategic, highly analytical leader to head our Marketing Operations organization. The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. In this role, you will lead our growth ops, funnel ops, and martech initiatives, acting as a strong partner and advocate for Marketing while driving operational excellence and AI transformation across our technology stack. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Set the strategic direction, objectives, and key results for the global Marketing Operations team to support inbound, outbound, digital marketing, and event initiatives. Lead, mentor, and scale a high-performing operations organization, driving alignment across sales development, revenue, and regional marketing leaders. Champion and defend marketing strategy by using rigorous, data-driven insights to diagnose operational bottlenecks and influence executive stakeholders. Partner with Demand Generation Systems to evaluate, acquire, and optimize our enterprise martech stack for maximum velocity and execution quality. Lead AI transformation programs across marketing and sales development operations, implementing innovative solutions to increase productivity and operational efficiency. Optimize funnel operations to ensure lead routing, account coverage, and contact database quality match sales coverage decisions and target growth goals. About you Demonstrates curiosity about AI tools and emerging technologies, with a willing

About the Team DoorDash’s centralized, global TPM organization helps Engineering deliver the company’s most complex and consequential technical, product, and business transformations. The team spans DoorDash, Wolt, and Deliveroo and partners across a global Engineering organization of approximately 4,000 engineers. We have intentionally built a lean, high-leverage TPM organization with a high bar for technical depth, business judgment, and independent domain ownership. Our leaders stay close to the business and technical work, lead through strong senior IC TPMs, and shape the operating mechanisms that allow complex organizations to execute at speed. This Director will lead 12 TPMs (one-quarter of the global TPM organization) and report directly to the VP of Engineering Operations. Their team supports nearly 1,300 engineers across five strategically important organizations: Dasher & Logistics, Ads & Promotions, Merchant, DashOS, and Platform Services. About the Role As Director of Technical Program Management, you will lead a high-performing team of TPMs embedded across some of DoorDash’s most important and technically complex businesses. Your portfolio spans the real-time fulfillment network that powers every delivery, a multi-billion dollar ads revenue platform, DoorDash’s merchant ecosystem and in-store technology, and platforms that enable merchants and other businesses to access our logistics network through offerings such as Drive and Parcels. You will partner closely with a VP and four Senior Directors to set direction, strengthen execution, develop TPM talent, and solve the cross-organizational challenges that sit between teams, systems, and business priorities. You will also play a central role in Pedregal, DoorDash’s multi-year global platform re-architecture across DoorDash, Wolt, and Deliveroo while maintaining production availability and continuing to build for each business’ evolving requirements. We believe the future of TPM leadership is defin

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As a Senior Manager, Operations, you will play a central role in building a scalable, high-performing operations organization. Reporting to the Director of Customer Service & Operations, you will own the performance of our vendor partnerships and customer service operational model — driving accountability, efficiency, and continuous improvement across the function. This role is well-suited for an operator who sees a landscape of manual processes not as a limitation, but as a clear roadmap for impact. You will design and implement scalable systems and workflows — leveraging modern tools, including AI — while building the business cases that justify continued investment in operational excellence. If you are motivated by the challenge of building something that lasts and believe that finding a way forward is always possible, we want to hear from you. How You’ll Do It Vendor Relationships Lead all aspects of the operations vendor relationships — including weekly business reviews, quality calibration sessions, performance scorecards, and quarterly business reviews (QBRs) with senior vendor leadership. Serve as the incident owner for escalated vendor-originated service failures — including outages, quality breakdowns, and SLA misses — by triaging quickly, coordinating resolution across internal and external stakeholders, and ensuring a documented path to prevention. Maintain and evolve vendor performance scorecards; track SLAs, quality scores, AHT, and other KPIs continuously. Own vendor volume forecasting and headcount planning; ensure

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As the Team Lead, Billing & Collections, you own billing accuracy, cash application, and the non-pay lifecycle — notice of cancellation, rescission, reinstatement, and termination — so premium, coverage, and AR stay reconciled. You lead the billing operations team that invoices, applies cash, matches partner remittance, and processes cancels and reinstatements across installment billing, payroll-partner remittance, lockbox, and Stripe. You are accountable for SLA and quality outcomes on that work, not for post-handoff recovery. Past-due collection strategy, litigation, settlement, and collection-vendor performance sit with the Team Lead, Collections. You work hand-in-hand with that team so unpaid balances are handed off cleanly, on time, and with the documentation Collections needs. You’ll lead individual contributors alongside BPO and offshore partners, set the operating standard for how every dollar is billed and applied, and find upstream improvements that reduce Pie's exposure before a receivable ever reaches collections. You set and enforce service-level agreements across billing, cash, remittance, and the non-pay lifecycle, and you are accountable for the performance of your team, your vendors, and your BPO and offshore partners against defined KPIs. You partner with Accounting on month-end billing close, unapplied cash, and the documentation Finance needs to reconcile the books. You partner with Product, Engineering, and the Business Systems Analyst on Zuora and billing automation. This is a role for someone who wants to own a function

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Private Equity and Advisory Partnerships (PEP) team manages Stripe’s relationships with growth equity, private equity, and advisory firms. The team works with investors and advisors to help portfolio companies use Stripe to grow revenue and improve profitability. What you’ll do You will lead a team of Partnerships Managers and shape the strategy for expanding Stripe product use across private equity-backed companies. You will build relationships with investors, advisors, and portfolio company leaders, then work with Stripe’s sales, product, marketing, and operations teams to identify and develop long-term business opportunities. Responsibilities Lead and develop a team of Partnerships Managers with experience in sales and private equity Set the team’s long-term vision and strategy, manage day-to-day operations, and deliver against key metrics Build and maintain partner-level relationships with private equity firms and their portfolio companies through strategic planning and collaboration Partner with Americas and global go-to-market leadership to communicate the team’s strategy, results, performance metrics, and industry insights Work cross-functionally across sales, marketing, communications, business operations, people operations, finance, and product management to deliver the program’s goals Represent Stripe in the financial sponsor ecosystem, including through relevant industry events and speaking opportunities Advise private e

Opportunity Overview: Cohere's Client & User Management team is responsible for ensuring that client organizations are supported throughout their lifecycle of using the platform. This role will ensure our client reviewer teams—RN and MD reviewers—have the right tools, training, and resources to effectively manage their queues across all lines of business. The Client Training Specialist position is a specialist-level role critical to our organization's success. As a Client Training Specialist, you will work closely with many teams at Cohere to deeply understand our mission, our clients' organizational operating structures, and the internal workflows of their review teams. You will develop an expert-level understanding of current and future state workflows, client-specific customizations, and queue management processes. You will use this knowledge to support, coordinate, and execute training programs that enable RN and MD reviewers to operate efficiently within Cohere's platform. The Client Training Specialist will be highly organized in order to plan and execute all client training sessions and activities, successfully engaging reviewer teams to drive adoption and proficiency in queue management workflows. What you’ll do: Support the development and delivery of best-in-class live and digital training for client RN and MD reviewer teams focused on queue management workflows. Coordinate client onboarding training specific to queue management processes, reviewer workflows, and platform navigation. Build out and maintain training toolkits and LMS content to ensure scalability and consistency across client organizations. Develop engaging training materials tailored to each client's unique customizations, organizational structure, and internal team workflows. Continuously review existing training materials, videos, and webinars to determine accuracy, effectiveness, and relevance to current and future state workflows. Gain and maintain a deep understanding of Cohere's p

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As the Senior Director of Solutions Architecture for the Americas at Cohere, you will own the US and Canada commercial Solutions Architecture function. You will lead the team that turns enterprise interest in agentic AI into deployed, production systems, and you will be accountable for the technical win in the most competitive AI market in the world. The United States and Canada are our largest commercial opportunity, and this seat owns how we win them. You will take an established, distributed team of strong technical people and raise what it can do — setting the bar and establishing the operating rhythm that lets a team of generalists run consistent, industry-fluent plays at enterprise scale. You will set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for EMEA and Asia Pacific, and contribute to company-wide decisions with your peers across Sales, Product and Engineering. In this role, you will: Lead and Scale the Organization: Build, coach and develop a high-performing Solutions Architecture organization across the US and Canada, and grow the senior technical talent

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere builds frontier AI for the enterprise. We're hiring a Senior Director of Integrated Marketing to bring our demand engine, product marketing, and field/partner motion under one strategic roof. This is the senior marketing leader most accountable for pipeline. You're the person who turns Cohere's product, brand, and category narrative into qualified enterprise opportunities for our sales team. Sub-functions report to you: Product Marketing, Web Marketing, Growth, and Events & Partnerships. You'll work with the Chief of Staff on planning, budget, and operating cadence, and with the Marketing Operations Director and her analytics team on attribution, forecasting, martech, and the dashboards your pipeline number lives in. The demand engine only runs if you and the analytics group work as one team on measurement, and building that partnership is part of the job from week one. This role is built for someone who has done it before at a high-growth B2B SaaS or infrastructure company, and is ready to do it again at the frontier of AI. What You'll Run Integrated marketing strategy Build and run the integrated mark

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Enterprise Hunter Solutions Architecture Team aims to land new users adopt prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Partners, and Product Teams to develop our strategy for winning new users. At Stripe, managers grow people and inspire them to do outstanding work. This leader must be a driver who loves building teams through its people and can deliver outstanding results. This role requires great interpersonal skills to work cross functionally as a trusted advisor to both our sales, partner and professional services teams. This role will also play an important role in helping shape our product and messaging with our product development and marketing teams. As a manager/leader of Solution Architecture for our new business, you will recruit, lead, and mentor a world class pre-sales engineering team to grow our user base through new deals. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Recruit, hire, lead, and retain a world class pre sales team. Be an advocate for the

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the role Corporate Security at Ramp owns the security of our internal environment: the device fleet, the identity and access layer, and the AI tools employees use for their work. We are hiring a Systems Engineer to build and operate the controls across these systems. The role is hands-on, writing code and building agentic loops wherever possible rather than solving problems manually. You will help manage device configuration and patching via configuration-as-code, authentication and authenticator policies in Okta, network and gateway enforcement in Cloudflare, and the controls around our enterprise Claude and OpenAI deployments. These systems overlap heavily in practice, and the work is largely about integrating them and automating what would otherwise be manual administration. You will report to the Corporate Security lead and work closely with IT, Security Engineering, and AI DevX. What you'll do Maintain update policies for both OS and software, and monitor the fleet so that newly introduced applications are brought into the patching cadenc

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with