Channel Planning Director Jobs

RDQ427R365 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. We are the “AI/BI” Dashboard team responsible for making Databricks the best product for business users to create, share and consume data insights. We own the entire product stack end-2-end: the Dashboard creation and consumption UI, the query and permissions layer, the control plane for the service, the consumption surface across web, mobile and Desktop as well as the distribution infrastructure across various channels (e-Mail, Mobile, Slack/Teams etc.). At every layer of our stack, we are leveraging AI to change how users interact with and leverage our product in completely new ways to find the answers they need quicker than ever before. We're seeking a dedicated Senior Engineering Manager who will help grow the AI/BI Dashboard product and service platform. This means tackling a number of challenging fullstack and backend problem spaces, for example making agentic dashboard authoring and AI insights fast and performant while maintaining high quality, enabling the creation and consumption of Dashboards and BI features across the entire Databricks platform and scaling our service to the next order of magnitude of users. This role also requires experience in applying AI and LLM technology directly into the product surface and guiding the team to strike a balance between pushing up quality while maintaining performance an

About the Team The SMB Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with local and regional merchants in any given geography. The Commerce Platform team specifically is on a mission to redefine and reshape the hospitality industry for restaurant operators both on and off the DoorDash delivery marketplace. We are disrupting the current landscape by opening the door for hospitality operators to a new frontier of streamlined operations, customer insights and relationship management across all channels - from walk-in to at home delivery. About the Role As a Sales Manager for our In Store business, you will be responsible for leading a team of regional Account Executives, driving the sales performance to both existing and new DoorDash restaurant partners and is the main input to the growth of our In Store business You do this through hiring, developing, and performance managing great talent, as well as building an inclusive and motivating work environment. As an early member of our growing business line, you will be asked to help build the foundational components of our sales motion to scale globally. This position will report to the Senior Manager, Sales - In Store and will lead team members in key strategic markets in the US. This role will be remote but will require travel to your key markets for both organization and restaurant sales support as needed. You’re excited about this opportunity because you will… Build and Grow a High-Performing Team : You'll be responsible for sourcing, interviewing, and hiring top talent to scale the team, while also assessing team strengths and weaknesses to provide tailored management. Drive Strategic Sales Performance and Regional Integration : You will actively support front-line sellers, ensuring consistent input quality, coaching for success, and assisting on critical deals while integrating the sales team

Become a part of our caring community Humana is seeking a self-driven and collaborative Lead Engineer to join our Interactive Voice Response (IVR) team. In this role, you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have the opportunity to drive the success of a high-impact, customer-facing application within a Fortune 50 company, working closely with multiple teams throughout the software development lifecycle (SDLC). Lead Engineer –Omnichannel Humana is seeking a self-driven and collaborative Lead Engineer to join our Omnichannel team. In this role, you will design, develop, secure, and enhance enterprise APIs that support high-impact, member facing, applications across Humana's digital and voice channels. This role offers the opportunity to modernize and strengthen existing API capabilities while helping deliver resilient, scalable, and secure omnichannel solutions within a Fortune 50 organization. Key Responsibilities Design, develop, and maintain scalable Omnichannel APIs that support enterprise applications and customer-facing capabilities. Enhance the security, resiliency, performance, and reliability of existing APIs through modernization, improved architecture, observability, testing, and operational controls. Apply AI and AI-assisted engineering practices to accelerate development, improve quality, automate testing, enhance documentation, and identify opportunities for optimization. Partner with architecture, security, cloud, product, engineering, and operations teams to deliver secure, resilient, and enterprise-aligned API solutions. Collaborate with agile teams to plan, track, and deliver API enhancements, platform improvements, and cloud-based capabilities. Develop proofs of

Location: Remote Orca is expanding into new product verticals, bringing a new class of regulated assets on-chain with the compliance infrastructure and liquidity primitives to make them actually work. Our ambition reaches beyond becoming the leading provider of financial primitives in crypto—we aim to reshape the foundation of finance itself. If you are someone who is tired of just working another job and wants to build something meaningful, then we invite you to join our team. Orca is seeking a proactive and dedicated individual to join our Community Support Team. In this role, you will be the first point of contact for Orca's users, providing timely support, troubleshooting issues, and fostering a positive environment across our community platforms. This position is integral to ensuring user satisfaction, engagement, and the seamless operation of Orca's ecosystem. What You'll do Respond promptly to user inquiries via social channels (Currently Discord) and ticketing systems (MetaCRM). Troubleshoot user issues, provide detailed and advanced technical support, and escalate out-of-scope problems to appropriate internal teams. Identify critical issues impacting business continuity or security and escalate rapidly. Identify and support VIP users with white-glove service. Funnel partnership and business development inquiries to relevant departments (BD, Marketing, Developer Advocates). Participate in community moderation, ensuring compliance with community guidelines and fostering a safe environment in line with Orca’s core values. Assist in user onboarding and education through the creation of guides, FAQs, workshops, and participation in webinars and AMAs. Gather user feedback and insights to contribute to continuous product and service improvements. Monitor trends within the wider crypto ecosystem and report relevant developments to the Orca team. Collaborate with the Community Support, Marketing, and Product teams to address known and emerging community needs, and p

Company Name: tastytrade Role: Senior Motion Designer Location: Chicago, IL – In-Person (3/days week) Reports to: Creative Director We're looking for a senior-level motion designer with serious graphic design chops to help push our creative team to the next level. The ideal candidate is a strong visual thinker who can turn a creative brief into top-level animation and design across marketing channels, a true master of the Adobe Creative Suite whose work carries an unmistakable creative voice. This role is best suited to designers who are already operating at a senior level: sharp, fast, and creatively driven, with the confidence to own their work from concept to final render. This is a fast-paced environment with plenty of exciting projects in motion at once, and knowing how to prioritize and deliver is just as valuable as your creative talent. What You'll Do Senior-level motion designer with strong graphic design skills that elevate campaigns across digital marketing and brand channels True master of the Adobe Creative Suite, with an unmistakable and consistent creative voice Comfortable in a fast-paced environment with multiple projects in motion at once, prioritizing and delivering without sacrificing quality Translate creative briefs for brand and marketing campaign strategies into polished motion graphics and visual executions from style frames and storyboards through finished animation, for integrated campaigns across digital, social, video, and brand marketing Build motion systems with strong typography, transitions, and visual effects within established creative direction Own the full production pipeline: asset prep, animation, rendering, optimization, and delivery across multiple formats and aspect ratios Collaborate with copywriters, designers, and strategists to keep campaigns consistent and on brand Incorporate generative AI tools into creative workflows Stay current on emerging design tools and trends and contribute to a culture of f

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Customer Marketing Manager to make sure our most important messages are backed by customers who can speak to them. This role works across regions and customer segments on special projects tied to the company's top priorities. When we launch a new model, feature, or initiative, you'll find the customers who can speak to it and get them on the record. We're looking for an excellent communicator who can turn customer stories into multiple formats that flex across channels. This often means working under compressed timelines and leading customer storytelling on some of the most important projects at Anthropic. You'll work closely with Product Marketing, Sales, Brand, Comms, Customer Marketing segment leads, and the writers on our team. The right person has done both product marketing and customer marketing, and has a reporter's nose for a good story. Key responsibilities Own the customer evidence strategy for the company's top priorities, deciding which claims need customer proof, which customers are best placed to back them up, and where we have gaps to close Bring what customers are telling us back to Product Marketing and Sales, so our messaging reflects what lands with buyers Stand up new programs as company priorities shift, setting the scope, the customer list, and the plan to ship quickly Lead the customer plan for major model and product launches, from which customers we engage with to how their voices show up in the announcement Partner with Brand and Creative on which customer stories anchor our campaigns and how we tell them Build proof point libraries and enablement around

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team and the role The People Systems Operations Administrator supports the day-to-day work that keeps Stripe’s People technology running accurately and reliably. The role sits in the Service Delivery Center and works as part of the wider People Solutions team, with a close dotted-line partnership to People Solutions Systems Management. You’ll own a defined set of routine tier 1 and tier 2 operational work across Workday and related People Systems. This includes monitoring support channels and system inboxes, triaging requests, completing repeatable administrative tasks, maintaining documentation, and routing complex issues to the right People Systems owner. This is a hands-on operations role. It creates clearer separation between routine support work and the configuration, architecture, governance, and project delivery owned by the People Systems team. What you’ll do Support queue and request triage Monitor the Salesforce case management queue and Jira requests for People Systems work. Triage incoming requests by urgency, business impact, data sensitivity, and defined support process. Resolve standard requests using documented procedures, and route exceptions or higher-complexity work to the appropriate People Systems owner. Keep request records accurate and complete, including status updates, required approvals, supporting documentation, and clear handoffs. Identify recurring request patterns and flag opportunities to improve documentation, self-serv

About the Team Join DoorDash's MarTech Operations team as we build the quality backbone for Retention Marketing! About the Role As a Senior Associate in Martech Operations focused on Creative Automation, you are an expert in the Retention Marketing end-to-end process and the marketing platforms teammates use to deliver high-quality campaigns. You understand how marketers use our internal tools for creative creation and audience building, and understand how data feeds and dynamic content unlock relevant, timely messaging across channels. You identify friction and drive adoption of new platform capabilities. You are the day-to-day point of contact between marketing teams and the platforms they run on. You’re excited about this opportunity because you will… You own execution for tooling scope: coordinating platform rollouts, building adoption tracking, documenting how tools work, and surfacing friction to the right owners. You move fast, bring structure to ambiguous situations, and ensure internal teams never feel like they're operating without support. Platform Rollout & Internal Launch Support. Coordinate the operational steps required to roll out new platform features or tool updates related to personalization and creative automation to internal marketing teams. Build readiness checklists, write internal launch briefs, and ensure training and documentation are in place before teams are asked to adopt something new. Adoption, Measurement & Insights. Track usage metrics for the MarTech tools and capabilities your team supports. Build dashboards that surface adoption rates, error rates, and efficiency signals. Identify where adoption is lagging and bring a point of view on why. Process Design & Workflow Optimization. Document existing workflows and identify friction in how internal marketing teams request, execute, and track campaigns. Support improvements to intake processes, SOPs, and escalation paths that reduce manual effort and improve turnaround times

About the Team DoorDash’s mission is to grow and empower local economies. DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support those businesses. The Growth Marketing team for the Dasher vertical is responsible for deploying our Dasher acquisition budget across all digital and performance marketing channels, with a focus on Dasher signups and marketing efficiency as our north star goal, working in close collaboration with the Strategy & Operations team for the Dasher vertical and our international Growth Marketing counterparts to achieve success. About the Role We are looking for a self-starter to join our Growth Marketing team as an Associate Manager, Growth Marketing for Dasher Acquisition. This is a high-impact individual contributor role with a high level of autonomy, responsible for the end-to-end management of all performance marketing channels — including search, social and other related channels — that drive Dasher signups across Australia and New Zealand. You’ll work in lockstep with the Growth Marketing team for the Consumer business, partner closely with the Strategy & Operations team for the Dasher vertical, and collaborate with your international Growth Marketing counterparts based in the USA to share learnings and align on best practice. Leaning on the performance marketing agency for tactical execution. In this role, you will be recognized as a functional marketing leader for the Dasher vertical. Operating with significant independence and ownership, you will report directly to the Senior Marketing Manager for Growth and Acquisition. You will oversee healthy budgets, construct the forecasts supporting your spend, and hold the autonomy to design and execute growth marketing strategies. You’re excited about this opportunity because you will have… Ultimate ownership over a significant budget and how we invest it to acquire Dashers efficiently across search, social and other pe

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Lifecycle Marketing Operations Manager is an experienced Braze campaign architect responsible for asset development, audience segmentation, and campaign quality assurance in multiple marketing communication channels, including: email, SMS, push, and in-app messaging. With a strong focus on both campaign execution and stakeholder collaboration, the ideal candidate has superior attention to detail and time management skills, as well as the ability to understand business needs & objectives in order to consistently deliver pristine, on-time work. The LCM Ops manager will work closely with LCM strategists to recommend features, design tests, and review strategy to achieve shared OKRs. What you’ll do Under the direction of an LCM Operations Associate Group Manager, execute data-driven marketing initiatives utilizing a campaign management tool; perform activities such as audience selection, trigger qualification, suppressions, segmentation and arbitration Own the coding/building, approval process, and deployment of daily, monthly, and ad-hoc content-focused lifecycle marketing campaigns; contribute strategic thought leadership to the team’s campaign testing & optimization strategies Deliver on lifecycle campaign execution deadlines in various marketing channels (e.g. Email, Push, In-App Messag

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions Understand and comply with Citibank policies, standards and procedures Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:</u

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio. You’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models. Your work may span several areas based on your expertise and team priorities: Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models. Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits. Payments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage. Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences. You’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ow

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development. You’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery. Approximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs. Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences. Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ full-stack engineers to shape purchasing experiences and monetization capabilities across OpenAI products. You’ll work across web experiences, product APIs, and shared components, combining strong product judgment with technical depth. The work ranges from improving checkout conversion and performance to enabling new pricing models, offers, and ways for customers to purchase our products. You’ll help identify opportunities, turn ambiguous goals into concrete technical plans, and lead initiatives from exploration through launch. As patterns emerge across products, you’ll develop reusable capabilities that make future launches faster and more consistent. This is a hands-on technical leadership role with substantial ownership over architecture, implementation, and product outcomes. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing experiences end to end, from frontend interactions through the product APIs and backend integrations that support them. Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights. Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels. Partner with Product, Design, Growth, and Data Science to

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The App Messaging Product Manager owns the vision, strategy, roadmap, and performance of app messaging capabilities that support customer engagement across digital channels. This role serves as the primary liaison between business, marketing, technology, and analytics teams, translating customer and business needs into scalable product solutions. The Product Manager drives prioritization, experimentation, measurement frameworks, and continuous optimization to improve engagement, adoption, and customer experience. Success in this role requires strong product leadership, stakeholder management, analytical rigor, and the ability to influence cross-functional teams to deliver high-impact outcomes. Required Qualifications · 5&#43; years of digital product management or ownership, or customer engagement experience. · 5&#43; years of experience defining product strategy, roadmaps, and requirements for customer-facing digital products. · 5&#43; years of experience working in healthcare, retail, loyalty, or customer engagement environments. <sp