Channel Planning Director Jobs

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Manager - Android / iOS We're looking for experienced Engineering Managers to lead one of our Android or iOS teams within Channels, part of our Payment Engineering organization. These teams build and operate Adyen’s in-store payment method integrations, focusing on low-level integration layers, including payment kernels and compliance with global PCI standards. Their work forms the foundation of reliable, secure payments for retailers around the world.In this role, you’ll drive technical strategy, build and develop a high-performing engineering team, and shape the evolution of our platform as Adyen continues to scale globally. What you'll do Lead and develop a high-performing team: manage engineers across all levels, owning day-to-day operations, planning, and hiring for our office in Amsterdam. Setting clear individual and team goals that align with our strategic engineering ambitions and create an inspiring and collaborative team environment with an open communication / feedback culture. Work cross-functionally: closely collaborate with our design, product, data, and engineer teams and other key stakeholders within Payments. Act as a multiplier: by motivating team members and providing coaching in areas including but not limited to: engineering best practices, scalable architecture design, product roadma

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Podcast Media Manager at Anthropic, you will own how Claude shows up in podcasts, one of our most important channels for reaching professionals and knowledge workers. This is not a traditional media buying role. We're looking for someone to build a refreshed, proactive podcast strategy: securing the right shows before they're obvious, going beyond standard ad reads, and creating unique partnerships that fully integrate our product into shows in ways no other brand is doing. In this role, you'll own our podcast program end to end, from annual strategy and show selection through network buys, scripts, pacing, and reporting across 100+ shows. You'll sit on the influencer marketing team and partner closely with growth marketing on performance goals and in-house campaigns, brand marketing on major campaign flights, enterprise marketing on B2B buys and scripts, creative and copy teams on reads and refreshes, comms teams on messaging and media buying teams/agencies on execution. Key responsibilities Own podcast strategy for Anthropic, setting where we show up instead of reacting to inbound pitches Lead podcast strategy flights for major campaigns end to end, from planning through reporting Manage network buys across major audio publishers including Spotify, Amazon, NYT, and others Develop year-long buys with top shows and media outlets, identifying and pitching partners before they come to us Build partnership packages that go beyond ad reads to include bonus episodes, video, live events, and social Partner with creative and copy teams as their main point of contact on podcast work, establishing a repeatable process for s

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . As Roadie’s Workforce Manager , you’ll lead workforce planning and real-time operations for our 24/7 Support organization. Working across Roadie and our BPO partners, you’ll ensure the right coverage across phone, chat, and email to deliver a great user experience. You’ll develop our Real-Time Analysts and scheduling resources, anticipate demand, and guide teams through daily challenges and peak periods. If you enjoy solving complex operational puzzles, developing people, and seeing your decisions make an immediate impact, you’ll thrive in this role. What You’ll Do Lead and develop Roadie’s Real-Time Analysts and scheduling resources through clear priorities, coaching, and accountability Own forecasting, staffing, and headcount planning across Support channels, internal teams, and BPO partners Build schedules that align staffing with demand and maintain consistent queue coverage Guide real-time operations by monitoring service levels, adherence, occupancy, utilization, backlog, and handle time, taking action as needs shift Anticipate staffing and scheduling gaps, communicate their business impact, and recommend practical solutions Partner with Support Managers, Vendor Managers, Salesforce, Engineering, and other technical teams to improve routing, workflows, automation, and s

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. What You'll Do Build and grow strategic relationships with advertisers by understanding their business objectives and delivering consultative, insight-driven recommendations. Own a portfolio of clients and develop account strategies that drive long-term growth, retention, and revenue expansion. Identify, develop, and close new business opportunities while expanding existing partnerships across your assigned market and vertical. Create compelling sales narratives by leveraging market insights, campaign learnings, audience intelligence, and Spotify's advertising solutions. Meet and exceed advertising revenue goals by developing strategic account plans and proactively identifying opportunities to grow your business. Analyze campaign performance and client data to develop actionable insights and optimization recommendations that improve business outcomes. Develop deep expertise in Spotify's advertising products, platform capabilities, and industry trends to position innovative solutions that align with client objectives. Manage an active sales pipeline, maintain accurate forecasting, and effectively prioritize opportunities across multiple accounts. Partner closely with cross-functional teams—including Sales Planning, Client Services, Marketing, Product, Measurement, and Data—to deliver exceptional client experiences and maximize campaign success. Contribute to the ongoing evolution of Spotify Advertising by sharing market insights, client feedback, and best practices ac

We’re the Markets & Subscribers business unit, a truly cross-functional team focused on finding future listeners, wherever and whoever they may be. We work collaboratively, combining marketing, insights, product development, design, and engineering expertise to grow Spotify’s subscribers and monthly active users in both new and existing markets across the globe. Join us and you’ll be part of a dynamic team taking acquisition, activation, and business growth at Spotify to the next level. Spotify is looking for a Performance Marketing Activation Specialist to join the band and help drive direct response marketing efforts. You'll be part of the in-house Performance Marketing team - planning, launching, and optimizing global acquisition and conversion campaigns across paid search and paid social, owning every part of the campaign process. You'll work closely with cross-functional partners, analytics teams, and external platforms and agencies to deliver results. A desire to learn more about data and tech innovation is a must have for future growth in the role. What You'll Do Own daily campaign stewardship (trafficking, QA, launch, high-touch optimization, reporting) with a primary focus on Google Search campaigns. Additional channels include, but are not limited to: Paid Social (Meta, Snapchat, TikTok), Google App Campaigns (ACi, ACe), Apple Search Ads (ASA) Contribute to campaign strategy and budget recommendations for large-scale, multi-million dollar direct response initiatives (app install and web conversion), managing pacing and billing reconciliation. Design and run A/B tests and experiments, analyze results against the learning agenda, and deliver concise reporting in partnership with analytics. Support incrementality testing, partnering with internal and platform analytics teams, across both Conversion Lift and GeoX methodologies. Partner with the broader Strategy team to optimize across channels, including coo

About the Team The Tax Controversy team serves DoorDash by producing excellent controversy outcomes, providing timely and accurate information on material risks to the business, and improving the tax team with actionable feedback from audits. As DoorDash's business has grown across the United States and the world, so have its tax audits and appeals. You will report to the leader of the US Indirect Tax Controversy function and work alongside a Manager who manages audits and an Associate Manager who owns the team's data and analytics. You will engage with partners across Tax Compliance, Accounting, Tax Tech, and Planning. You will be able to work remotely, based within the US, with limited travel for team events, offsites, and select audit meetings. About the Role This role is responsible for the execution of DoorDash's portfolio of US indirect tax audits — sales and use tax, gross receipts taxes, property taxes, and business license taxes. You will own how that work gets done: the audit management process, the reporting that tells the tax department where we stand, and the cross-functional channels that supply the facts, data, and documents our audits depend on. This role requires judgement. Our audits can turn on unsettled questions. You will direct the methods, the positions, and the evaluation criteria for defending these matters, on facts that are frequently incomplete and in jurisdictions that frequently disagree. You will act independently on new and unusual matters, direct the work of others on the team without carrying people-management responsibility, and carry a select portfolio of audits yourself. You're excited about this opportunity because you will… Own execution across the full US indirect tax audit portfolio. Direct how each sales and use tax, gross receipts tax, property tax, and business license audit is staffed — and personally manage a select set of audits so you stay close to the work. Make the portfolio legible. Design and sustain the trac

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Influencer Partnerships Manager (Talent & Influencers) will support the planning, coordination, and execution of Global Influencer strategies, programs, and campaigns for the PlayStation brand and its portfolio of products and services. This position assists in identifying, engaging, and coordinating partnerships with influencers, creators, and talent across gaming and broader entertainment & culture. Working under minimal supervision, the Specialist contributes to initiatives that enhance PlayStation’s visibility, relevance, and engagement, collaborating cross-functionally to help achieve brand and community goals. What you’ll be doing: Strategy Support Contribute to the development of strategic plans and influencer programming that advance PlayStation’s global marketing objectives. Gather and analyze campaign data to identify insights and improvement opportunities for influencer and talent engagement. Support cross-functional teams to align influencer activities with brand campaigns and key initiatives such as global events and product launches. Ensure brand consistency and accurate messaging across influencer activations and communication channels. Planning & Execution Assist in the coordination and execution of influencer and cre

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Influencer Partnerships Manager (Talent & Influencers) will support the planning, coordination, and execution of Global Influencer strategies, programs, and campaigns for the PlayStation brand and its portfolio of products and services. This position assists in identifying, engaging, and coordinating partnerships with influencers, creators, and talent across gaming and broader entertainment & culture. Working under minimal supervision, the Specialist contributes to initiatives that enhance PlayStation’s visibility, relevance, and engagement, collaborating cross-functionally to help achieve brand and community goals. What you’ll be doing: Strategy Support Contribute to the development of strategic plans and influencer programming that advance PlayStation’s global marketing objectives. Gather and analyze campaign data to identify insights and improvement opportunities for influencer and talent engagement. Support cross-functional teams to align influencer activities with brand campaigns and key initiatives such as global events and product launches. Ensure brand consistency and accurate messaging across influencer activations and communication channels. Planning & Execution Assist in the coordination and execution of influencer and cre

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s comms organization does more than the traditional: we produce films that get shown at festivals, sell over 300,000 books annually, run some of the fastest growing social media channels in tech, write talks and skits for external and internal events attended by thousands of people, build physical machines that track commerce in real-time, create podcasts in pubs, and much more besides. We believe in small, elite, high-taste teams and aim to run a tight operation. Comms Operations is a small, nimble team serving as the connective tissue between strategy and execution. Our mission is simple: we build and redefine the operating foundations that enable the most creative and ambitious storytelling in the world possible. This is not a traditional operations role, and we’re not looking to introduce heavy processes or to eliminate the unpredictability inherent in comms work. Instead, you’ll have a front-row seat in how the Communications team builds and protects Stripe’s brand and influence across the world – and play a pivotal part in designing the flywheel that compounds that impact. What you’ll do We’re looking for an exceptional and ambidextrous early-career operator to help us build and scale this infrastructure. You will work across every altitude, from co-designing high-level team planning mechanisms to managing the granular details of a complex project to ensure that it lands successfully. Some weeks, that might mean redesi

We are looking for a Recruiting Sourcer to play a key role in the continued growth and success of Datadog by finding exceptional talent. The Senior Sourcer will partner closely with Recruiters to develop creative and tailored strategies to engage passive candidates. You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates and telling the Datadog story. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build and maintain pipelines of active and passive candidates for our most senior and hard-to-fill roles, using LinkedIn Recruiter, our internal CRM, sourcing campaigns, past event attendee lists, and other channels Promote open roles internally and partner with employees to surface talent in their networks Build and run the sourcing strategy for each search - set the approach, test and iterate on outreach messaging, and track progress against the data Partner directly with hiring managers up to the executive level: set expectations at kickoff, report progress with data, and reset the strategy as needed Research non-obvious talent pools to reach candidates who would otherwise stay off the radar Map the talent market: where our target talent works, how it moves, and which companies are losing people Own sourcing events and projects end to end, from planning through follow-up Who You Are: 7+ years of sourcing experience at a search firm or on an in-house recruiting team An early adopter who uses AI and new tooling to work faster, and improves the process Experienced partnering with senior stakeholders, and able to use data to manage expectations and influence hiring decisions A clear communicator who moves with urgency and pays attention to detail Someone who consistently conv

About OpenAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. Our mission requires a team that brings diverse perspectives, strong judgment, and a deep commitment to safe and beneficial deployment. About the role The ANZ B2B Marketing Lead is the accountable market owner for OpenAI’s B2B marketing strategy, execution, and outcomes across Australia and New Zealand. They set priorities with local GTM leadership, translate global and regional strategy into locally effective programs, and drive measurable pipeline, adoption, and customer trust. They remain hands-on while drawing on regional and global specialists, represent ANZ customer and market needs in broader planning, and build the operating model and capabilities needed to scale. The role prioritises enterprise and mid-market opportunities across Australia and New Zealand, while coordinating startup, developer, and partner programs with regional and global specialists. You will partner closely with Sales, Partnerships, Product Marketing, Communications, Legal, APAC Marketing, and Global Marketing to set local priorities, activate relevant programs, and bring ANZ customer and market insights into broader planning. Responsibilities Own ANZ B2B marketing strategy and investment recommendations across Australia and New Zealand, prioritizing enterprise and mid-market opportunities in alignment with local GTM, regional, and global goals Plan and run integrated marketing programs across ABM, field events, executive programs, roundtables, partner co-marketing, customer stories Activate global and regional campaigns for the ANZ market, adapting messaging, channels, proof points, and execution for local audiences Create high-impact local content, including customer stories, executive narratives, sales enablement, newsletters, and campaign assets Partner with Sales to identify priority enterprise and mid-market accounts, industries, pipeline

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Marketing Analytics Manager, you'll be a senior individual contributor who transforms data into insights and drives decisions and strategy across our marketing channels. You'll own measurement and analytics for campaigns, partners, and field marketing—including attribution modeling, ROI optimization, and emerging AI capabilities—serving as the go-to analytics expert and thought partner for marketing leadership. What You'll Do Drive attribution modeling and full-funnel measurement across all marketing channels, with attention to paid media Connect Paid Ads activity with outcomes on the website and the demand gen funnel to create a holistic view of ad performance Create insights around organic and paid traffic and engagement, with increased scrutiny on GEO Translate data into actionable insights and recommendations for marketing leaders across the business Create forecasts and scenario models to inform annual budget planning and incremental asks Build and maintain self-service dashboards in Tableau for paid media, brand, demand gen, digital, and strategic events Partner cross-functionally with Field Analytics, Strategy & Planning, Marketing Leadership, and Data teams on performance narrative and QBRs Partner with the Marketing Data Operations team to maintain data quality across martech systems Implement AI/ML capabilities for predictive modeling and automated insights Design and support marketing experiments with rigorous testing

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care - Premium Experience & CLEAR1 is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting Concierge, VIP, and CLEAR1 members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and CLEAR1 channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and proc