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与邓白氏一起塑造未来 "在邓白氏,我们相信数据能够创造更美好的未来。作为全球最具影响力的商业信息服务机构之一,我们帮助全球企业实现增长、管理风险并推动创新。自1841年以来,企业一直信任我们能将不确定性转化为机遇。我们是一支多元化的全球团队,致力于推动创新与协作,勇于探索前沿理念。你准备好发挥影响力、共同塑造未来了吗?加入我们吧!请访问 dnb.com/careers 探索更多机会。" Position Summary Position Summary We are seeking a Customer Service Representative to join our Hong Kong Customer Service team. This role is responsible for delivering exceptional customer support, ensuring service excellence, and driving customer satisfaction across Dun & Bradstreet's products and solutions. The successful candidate will serve as a key point of contact for customers, managing inquiries, onboarding activities, service requests, account maintenance, product adoption, and renewal support. The role requires close collaboration with Sales, Product, Operations, Finance, and Technical Support teams to ensure a seamless customer experience and timely resolution of customer needs Key Responsibilities Customer Support & Relationship Management • Act as the primary contact for customer inquiries, service requests, and issue resolution. • Provide timely and professional support through email, phone, and other communication channels. • Build and maintain positive relationships with customers to enhance satisfaction and retention. • Manage customer expectations and provide regular updates on service requests and issue resolution. Coordinate with internal stakeholders to ensure timely resolution of customer issues/complaints Customer Onboarding & Training • Conduct onboarding sessions for new customers and users. • Deliver product demonstrations, training, and guidance to maximize customer adoption. • Prepare and maintain customer-facing materials, FAQs, and user guides. Service Delivery & Account Management • Coordinate report fulfillment and service delivery to ensure compliance with established service level agreements (SLAs). • Monitor c

salesforceExcelfinance
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Req: FEQ427R110 Location: Tokyo, Japan Marketing teams are stuck between fragmented customer data and martech stacks that copy that data into proprietary silos while customers expect real-time, personalized experiences. Customer Lake, the agentic Customer Data Platform (CDP) built natively into Databricks, changes that equation. It unifies first- and third-party data into governed Customer 360 profiles, resolves identities, and uses agents to build audiences, recommend next-best actions, and activate campaigns across channels, all without copying data out of the Lakehouse or adding vendor lock-in. The Solutions Architect (Customer Lake) team is part of a dedicated, global go-to-market organization focused on driving adoption and revenue growth for Customer Lake, Databricks’ agentic Customer Data Platform (CDP) built natively into the Data Intelligence Platform. The Customer Lake SA will engage clients across business units and verticals, build relationships with marketing and data stakeholders, position Customer Lake in depth, and deliver presentations, demos, and POCs that drive informed adoption decisions. They will understand the guardrails and the steps needed to successfully land and expand Customer Lake as clients deliver on their customer engagement and growth objectives. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Customer Lake adoption from initial Customer 360 build-out through full CDP augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CMOs, heads of marketing technology (MarTech), data engineering leaders,

sqlawsazure
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About the Team The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant CRM communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM and lifecycle marketing experts who build, QA, and launch email, push, SMS, and in-app campaigns designed by our Lifecycle Marketing partners. This team is goaled on high-quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. About the Role As the Senior Associate, Campaign Operations, you will be responsible for building, testing, and launching CRM and Lifecycle Marketing campaigns designed by our Lifecycle Marketing partners. This is a hands-on CRM execution and QA role — not a brand, content, social media, performance-marketing, or campaign-strategy position. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. You’re excited about this opportunity because you will… Campaign QA & Execution: Build, test, and launch CRM and lifecycle marketing campaigns across email, push notifications, SMS, in-app messaging, and other channels using Braze and in-house tools. Own the end-to-end QA review process, build target audience segments and personalization logic, and collaborate with designers and copywriters to execute against the campaign brief. Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on CRM campaign goals, audience segmentation, and creative execution. Performan

salesforceExcellogistics
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CE
Consumer Edge
📍 remote (US)• Remote• $125K – $150K/yr
7mo ago

Company Overview Join a dynamic team that's redefining consumer data analytics. We empower top investment firms and global consumer and corporate brands with cutting-edge insights into consumer spending, leveraging privacy-compliant data across geographies. Our real-time intelligence and merchant-level benchmarks give clients a competitive edge—and you'll be at the forefront of it all. Role Summary We are seeking a skilled Business Development Manager with expertise in the alternative data and insights industry and a proactive "hunter" mentality. In this role, you'll leverage your creative prospecting skills to strategically pursue new business across Corporate targets (B2C companies across the Fortune 5000) to drive our client acquisition goals. The position involves building a pipeline via outbound prospecting, developing new contact relationships, qualifying and closing business opportunities promptly, all while prioritizing and addressing the unique requirements of our clients. If you're passionate about shaping the future of consumer data analytics and thrive in a fast-paced environment, we invite you to be a key player in our growth journey. Your main responsibilities Lead generation and prospecting: Identify and source potential clients through various channels, conducting market research to target industries and companies, and proactively initiating contact. Pipeline management: Develop and manage a sales pipeline, prioritizing leads for successful partnerships and maintaining accurate CRM information. Client engagement and relationship building: Establish relationships with key decision-makers, conduct presentations to demonstrate value, and tailor offerings to client needs. Proposal development: Collaborate with internal teams to create customized proposals, articulating the benefits and pricing of data analytics solutions. Negotiation and closing: Lead client negotiations, work with legal teams for contract finalization

REMOTEsalesforceExcelCRM
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Cvshealth
📍 Work At Home Connecticut
Just now

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary : This Underwriting role is for Meritain Health, an independent subsidiary of Aetna and CVS, and one of the nation's largest employee benefits administrators. We have the resources of a national carrier coupled with the unique flexibility and devoted service of a third-party administrator (TPA). The Meritain Health underwriting department supports the attainment of organizational goals through the issuance of prospective and existing business quotations and proposals. Including administrative fee pricing, stop loss, RFP questionnaire responses, and plan consultation. This fully-remote position will have the opportunity to work on a diversified book of business including Mid-Market and our Captive/Alternate channels. Responsibilities Include: Provide guidance and consultation to our Sales and Client Management teams on pricing and stop loss strategies Prepares and issues quotations and other financial deliverables for prospective and existing business while meeting established departmental TAT goals. Prepares financial projections on prospects utilizing financial models in Excel and Salesforce. Marketing and placement of stop loss policies, negotiating terms based upon claims data, strategy, relationships. and cost avoidance/reduction efforts. Works with leaders from key functional areas to understand p

salesforceExcel
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Adyen
📍 San Francisco• $169K – $246K/yr
2 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity Adyen’s Partner Ecosystem is one of our fastest-growing distribution channels, and a critical path to scalably bring the best of Adyen to merchants. Through partnerships with major commerce, POS, enterprise software, and cloud platforms (such as Adobe Commerce, Salesforce, Oracle, and SAP), Adyen powers billions of dollars in global transaction volume. We need a Product Manager to bring a cohesive vision to how we approach the Partner Ecosystem – what does a successful Partner Ecosystem look like? What are the critical Partner journeys we need to unlock and optimize? What tooling, data, and interfaces do we need to enable success? We’ve gotten this far with groups of systems that have organically grown over time – now we need you to bring a vision that helps us scale to the next level. Working with key commercial, marketing, go-to-market, and technical delivery stakeholders, you will identify systemic friction points across partner onboarding, integration certification, ecosystem observability, and day-to-day partner operations and integrations. You will build and scale internal applications, automation frameworks, and data platforms that empower our global teams to scale partner integrations effortlessly and reliably. What You'll Do Define the Product Vision & Roadmap: Own the end-to-end product strategy for int

aisalesforceSAP
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DU
DoorDash USA
📍 New York• $159.8K – $235K/yr
13 days ago

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. The Marketing Technology team is responsible for delivering best-in-class tools, data, and processes so teams at DoorDash can effectively acquire new customers, drive retention, and grow new business lines across all our audiences. Our mission is to enable teams to deliver personalized, engaging, and relevant content across all our owned and paid channels. We partner closely with Product, Engineering, Data Science, and Analytics teams to translate Marketing’s technology needs into measurable business outcomes for our Growth and Performance Marketing teams. The B2B Marketing Technology team does this for DoorDash's business customers. It owns marketing automation, the B2B websites, and the data flows between the tools used by our marketing and sales teams. About the Role We're seeking a Senior Manager to lead B2B Marketing Technology at DoorDash. You will own the B2B marketing technology stack: our marketing automation platform, its connection to sales tools, the B2B websites, and the data model and flows that connect them. You will set web and information architecture, define attribution priorities, close data gaps, and redesign our B2B marketing system architecture, building automations yourself when needed. You will lead the B2B MarTech team and partner with B2B Marketing, Go-to-Market Technology, Sales and Operations, Product, Engineering, and Data to set the long-term B2B marketing technology roadmap. This role will report to the Director, Marketing Technology within the Growth Marketing organization. You’re excited about this opportunity because you will… Own the strategy, architecture, and roadmap for B2B marketing automation across our business lines. Design how leads move

aisalesforceExcel
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About the Team Join DoorDash's MarTech Operations team as we build the quality backbone for Retention Marketing! About the Role As a Senior Associate in Martech Operations focused on Creative Automation, you are an expert in the Retention Marketing end-to-end process and the marketing platforms teammates use to deliver high-quality campaigns. You understand how marketers use our internal tools for creative creation and audience building, and understand how data feeds and dynamic content unlock relevant, timely messaging across channels. You identify friction and drive adoption of new platform capabilities. You are the day-to-day point of contact between marketing teams and the platforms they run on. You’re excited about this opportunity because you will… You own execution for tooling scope: coordinating platform rollouts, building adoption tracking, documenting how tools work, and surfacing friction to the right owners. You move fast, bring structure to ambiguous situations, and ensure internal teams never feel like they're operating without support. Platform Rollout & Internal Launch Support. Coordinate the operational steps required to roll out new platform features or tool updates related to personalization and creative automation to internal marketing teams. Build readiness checklists, write internal launch briefs, and ensure training and documentation are in place before teams are asked to adopt something new. Adoption, Measurement & Insights. Track usage metrics for the MarTech tools and capabilities your team supports. Build dashboards that surface adoption rates, error rates, and efficiency signals. Identify where adoption is lagging and bring a point of view on why. Process Design & Workflow Optimization. Document existing workflows and identify friction in how internal marketing teams request, execute, and track campaigns. Support improvements to intake processes, SOPs, and escalation paths that reduce manual effort and improve turnaround times

sqlsalesforceExcel
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LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. Role Purpose: Own and evolve the platforms, processes and tooling that support customer operations and communications across the bank, spanning Salesforce, customer support tooling, telephony and communications delivery. Define and drive product direction across these areas, ensuring platforms and processes are reliable, scalable, well controlled and compliant. Bring structure to a broad and expanding domain, reducing operational and regulatory risk while improving how teams operate and how customers are communicated with. Work in close partnership with Customer Operations, Compliance, Risk and Engineering to deliver outcomes that are operationally sound, regulator-ready and commercially effective. This role requires strong product management fundamentals, comfort operating in a detailed and regulated environment, and the ability to work confidently across both process and platform. Scope of Responsibility: Salesforce platform, covering customer service and case

awssalesforcecustomer service
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LB
1mo ago

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. We are currently seeking a Portfolio Manager to support the continued growth of the SME Lending portfolio. This is primarily an office-based role, requiring a minimum of two days per week in the London office. Additional travel to our Manchester office may occasionally be required. About the job Reporting to the Senior Portfolio Manager, the Portfolio Manager is a first line role within SME Lending, responsible for supporting the ongoing management, oversight and optimisation of the SME lending portfolio. The role combines credit stewardship, data quality and management information (MI), portfolio monitoring and coordination of portfolio-level activities, with particular responsibility for recurring data review and reporting processes. Working closely with the Senior Portfolio Manager, Head of SME Product Risk, Lending Directors, Credit, Operations and second line Risk functions, the role helps ensure that the SME portfolio performs within risk appetite and is supported by ac

aisalesforceExcel
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RJ
Rubrik Job Board
📍 Palo Alto• $171.4K – $257K/yr
3mo ago

About Us: Rubrik is a leader in cyber security, delivering comprehensive and scalable solutions to protect businesses from today's ever-evolving cyber threats. Our mission is to provide ultimate cyber resilience for our diverse set of clients, enabling them to secure their most critical data and maintain business continuity. Position Overview: Rubrik is seeking an experienced and dynamic Sr. Manager, Digital Marketing to lead our paid media strategy. This person will report directly to the Head of Digital Marketing and will play a pivotal role in driving our paid media initiatives across a variety of channels. The ideal candidate will have over 10 years of experience in digital marketing, with a strong focus on paid media, and a proven track record of managing a team of paid media experts. This role will report to our HQ in Palo Alto on a hybrid basis. What you’ll be doing: Develop and Own Paid Media Strategy: Lead the paid media strategy for Rubrik, ensuring alignment with business objectives and goals. Lifecycle Marketing: Develop and execute comprehensive lifecycle marketing strategies to engage, convert, and retain customers at every stage of their journey. Team Management : Lead, mentor, and develop a team of paid media experts, ensuring they are equipped with the necessary skills and knowledge to execute campaigns effectively. Strategic Planning and Optimization: Oversee the planning, tracking, and optimization of all paid media initiatives. Continuously find ways to improve efficiencies and drive higher yields. Collaboration: Closely partner with other parts of the marketing team to activate offers and campaigns, ensuring cohesive and effective marketing strategies. Performance Metrics: Identify and prioritize key performance metrics to hit goals for MQLs, meetings, pipeline dollars, and units. Proactive Communication: Maintain open and proactive communication channels within the team and with other departments, ensuring everyone is aligned and informed. Hand

aisalesforceTableau
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About the Role We are looking for a data-driven, results-oriented performance marketing leader with a strong understanding of full-funnel digital marketing for U.S. audiences. This role is ideal for someone who has grown through hands-on execution and has proven track record in guiding high-performing marketing teams in cross- functional manner. You will work cross-functionally with leadership, marketing, product and technology teams to design, test, and scale marketing campaigns across channels, monitor performance metrics, experiment with creative and audience strategies, and ensure measurable results. You’ll bring curiosity, analytical rigor, and accountability, owning outcomes while fostering a culture of learning and performance. What You’ll Do Collaborate with leadership to align marketing performance with business goals and global market needs. Partner with marketing, product, and technology teams to optimize full-funnel campaigns across paid, organic, and email channels. Oversee testing and experimentation to improve acquisition, conversion, and retention performance. Track and analyse KPIs to guide continuous improvement. Grow, mentor, and support a capable marketing team, ensuring excellence in execution. Who You Are Proven leadership in managing full-funnel digital marketing, including paid media, SEO, content, and email. Skilled at mapping business goals to granular steps in marketing including campaign design, optimization, and A/B testing. Analytical and results-oriented, with strong understanding of performance metrics. Hands-on leader who collaborates closely with specialists to drive measurable outcomes. Curious, organized, and passionate about performance marketing and growth. Must-Have Qualifications MBA from a highly recognized business school in India. Minimum 6 years of marketing experience focused on U.S. markets. Proven success managing and optimizing campaigns across multiple digital channels. Strong understanding of Google Ads, Meta

aisalesforceSEO
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Sierra
📍 San Francisco• Full-time
7 days ago

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Role Sierra is hiring an Integrated Marketing Lead to build and lead the function that turns our business priorities into measurable, integrated marketing programs. You will own the global campaign portfolio across digital and offline channels and account-based programs, with responsibility for creating pipeline, accelerating priority opportunities, and supporting expansion within existing customers. This is a builder role for a leader who’s excited to roll up their sleeves, set global strategy, establish a scalable operating model, develop a strong team, and maintain a high bar for craft and execution. You will partner closely with Sales, Marketing Operations, Product Marketing, Brand, Events, Communications, and regional Marketing leaders. What

aisalesforcefinance
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Roadie
📍 REMOTE• Remote
12 days ago

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . As Roadie’s Workforce Manager , you’ll lead workforce planning and real-time operations for our 24/7 Support organization. Working across Roadie and our BPO partners, you’ll ensure the right coverage across phone, chat, and email to deliver a great user experience. You’ll develop our Real-Time Analysts and scheduling resources, anticipate demand, and guide teams through daily challenges and peak periods. If you enjoy solving complex operational puzzles, developing people, and seeing your decisions make an immediate impact, you’ll thrive in this role. What You’ll Do Lead and develop Roadie’s Real-Time Analysts and scheduling resources through clear priorities, coaching, and accountability Own forecasting, staffing, and headcount planning across Support channels, internal teams, and BPO partners Build schedules that align staffing with demand and maintain consistent queue coverage Guide real-time operations by monitoring service levels, adherence, occupancy, utilization, backlog, and handle time, taking action as needs shift Anticipate staffing and scheduling gaps, communicate their business impact, and recommend practical solutions Partner with Support Managers, Vendor Managers, Salesforce, Engineering, and other technical teams to improve routing, workflows, automation, and s

REMOTEaisalesforceExcel
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T
27 days ago

Topgolf is rolling out a Partnership platform strategy across sponsorships, media, and licensing - delivering impact at scale to support continued expansion and entertainment opportunities for millions of fans. As we build toward this next chapter, the Sr. Manager, Regional Partnerships will play a key role in bringing that vision to life at the regional level - identifying the right brand partners, building high-value pipeline, and closing regional sponsorship deals and Swing Suites business that drive revenue and expand Topgolf’s commercial footprint. This is a revenue-driving leadership role at the center of Topgolf's partnership business. You'll identify the right brands, develop strategic partnerships, and close five- and six-figure sponsorships and Swing Suites sales that help shape the future of Topgolf's commercial platform. Because many regional buyers are interested in both sponsorship and experiential entertainment solutions, this role is intentionally designed to sell across both offerings. Key Responsibilities Drive high-volume outbound prospecting to build and maintain a strong pipeline of regional brand partners, marketing decision-makers, and Swing Suites buyers. Prioritize outreach and pipeline development within target regional categories - the defined category focus will be established in partnership with regional and national leadership post-hire; national programs will address broader category opportunities separately. Create, package, and present regional sponsorship platforms and Swing Suites solutions that unlock revenue across Topgolf’s physical venues, digital channels, and experiential assets - while driving measurable venue traffic and delivering tangible guest benefits through partner activations. Develop compelling pitch materials and sales narratives for both regional sponsorships and Swing Suites that make the Topgolf value proposition impossible to ignore

REMOTEaisalesforceExcel
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