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Claims Advocate Jobs

746 active opportunities · Updated for October 2026

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Explore current claims advocate jobs. Use filters to narrow by work mode, employment type, experience and date posted.

XH
XO Health Inc.
📍 Remote• Remote• $125K – $140K/yr
11 days ago

XO Health believes healthcare is fixable. Become part of the community changing the face of the industry. XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health experience for everyone – from those who receive care, to those who deliver it, to those who pay for it. We are growing a multi-disciplinary team of diverse and digitally empowered employees ready to rebuild trust in healthcare through comprehensive and unified transformation. ABOUT XO HEALTH: XO Health is a technology-driven health plan built for self-insured employers. We serve employers, members, and providers through a value-based care network, a risk contracting engine, and a real-time data and analytics platform. We are a small, fast-moving team where every person owns outcomes, not just tasks. ABOUT THE ROLE: The Implementation Lead owns the end-to-end onboarding of new employer groups and TPA partners, from signed agreement through effective date and a stable first 60 days. You are the single point of accountability for a clean, on-time go-live: the plan is built correctly, eligibility flows, ID cards and welcome kits land, the member app is configured, and the client knows exactly where things stand at every step. This is a hands-on, build-the-playbook role. You will run implementations yourself while standardizing how XO does them, so that each one is faster and cleaner than the last. You will work across Commercial, Plan Operations, Claims, Network, IT, and Compliance, and you will be the person clients, brokers, and TPAs trust to get them live. RESPONSIBILITIES: Client and TPA Onboarding: Lead the full implementation lifecycle for new employer groups and TPA partners, from kickoff through effective date and post-go-live stabilization. Build and maintain the implementation plan for each client: benefit design and plan documents, group structure, eligibility and enrollment setup, stop-loss coordination, vendor and partner integration

REMOTEproject managementPMPfinance
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S
12 days ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Litigation team at Stripe works on complex technical and legal matters involving disputes, insolvency, litigation, arbitration, regulatory investigations, and other escalated issues. The team supports products and services that help businesses around the world grow. As a Litigation Paralegal, you'll support the team on pre-litigation, litigation, investigations, and insolvency matters across a range of issues. What you'll do You'll support the Litigation team in managing disputes, insolvency, litigation, arbitration, and other escalated matters. You'll prioritize competing requests, build effective relationships with internal partners, and help the team respond to matters in a fast-paced environment. Responsibilities Manage bankruptcy and insolvency matters involving Stripe merchants in Europe, the Middle East, Africa, and Asia-Pacific, including filing proofs of claim, responding to requests from insolvency practitioners, and escalating matters that require attorney support Provide paralegal support for litigation and regulatory investigations, including fact investigations, issue analysis, discovery, and matter management Assist with all aspects of discovery, including implementing legal holds and collecting and producing documents Handle and respond to small claims matters globally Support overall matter management for the Litigation team Organize and maintain knowledge-management resources Contribute to special projects and adapt to

T
Toast
📍 United States• Remote• $190K – $304K/yr
12 days ago

At Toast, we are passionate about creating raving fans and delivering an unparalleled customer experience — and that includes assisting our restaurant customers when their business becomes entangled in a creditor dispute. When a lien, levy, or garnishment is filed against a merchant, our customers need a partner who moves quickly, communicates clearly, and gets it right the first time. As Toast brings the end-to-end management of liens and levies in-house, we need an experienced subject matter expert to build and lead this function from the ground up. As the Director, UCC & Tax Lien Compliance, you will own the day-to-day operational management of Toast's merchant liens and levies and bankruptcy compliance programs, build the specialized team and processes required to run it well, and lead the insourcing of this function in close partnership with Compliance, Care, Product and Engineering and Legal. This is a hands-on, build-it role: you'll inherit an active, high-visibility function with real customer and compliance stakes, and you'll be the person who turns it into a well-governed, scalable operation. About this role Strategic Ownership Build and maintain a state-by-state policy framework. Build the governance backbone for the function: SOPs, decision frameworks, case tracking, and closed-loop quality review, so that policy is applied consistently across the team and holds up to audit and legal scrutiny. Determine the right tools and systems required to manage an effective Liens & Levies compliance process, work with product and impacted stakeholders to minimize losses to Toast. Own the phased liens and levies compliance transition plan with Toast's third-party partner, including data-sharing, visibility, and handoff of withholding and remittance responsibilities. Establish and own the escalation path for complex or high-risk cases (e.g., competing creditor claims, disputed releases, bankruptcy proceedings, fraudulent or ambiguous documentation), partnering

REMOTEaifinance
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CI
13 days ago

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Job Title: Accounting Analyst Responsibilities: The Accounting Analyst will be involved in the accounting operations of the company, assisting in periodic financial reports, maintenance of an adequate system of accounting records, and ensuring that reported results comply with generally accepted accounting principles or international financial reporting standards. - Involved in the day-to-day finance and accounting operations. - Involved in General Accounting, which includes reconciliations, preparation of financial statements, analysis and reporting. - To co-ordinate all accounting activities associated with the General Ledger, particularly journal entries, prepaid, fixed assets, inter-company, cash and bank. - Manage Accounts Payable invoicing and employee claims. - Help with the timely and accurate exec

aiaccountingfinance
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Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager to their Acentria team. Location: Remote-must reside in EST or CST timezone. Job Summary: The Commercial Insurance Account Manager is responsible for the day-to-day management, marketing, renewal, and servicing of a complex book of business focused on apartment communities, multifamily housing, and other habitational risks. This role partners closely with the Producer and a collaborative service team to deliver responsive client service, maintain strong carrier relationships, and support timely, accurate execution across large and demanding accounts. Essential Functions: Manage and service an assigned book of commercial insurance business concentrated in apartment communities, multifamily housing, and habitational risks. Lead the renewal process with the Producer and service team, including renewal strategy, exposure collection, application completion, loss-run review, submission preparation, marketing, proposal development, binding, and post-bind follow-up. Gather, validate, and analyze client information such as statements of values, property schedules, unit counts, construction details, occupancy, loss history, inspections, applications, and supplemental underwriting data. Identify material exposures and coverage considerations commonly associated with habitational accounts, including property, general liability, umbrella/excess, workers compensation, commercial auto, crime, cyber, equipment breakdown, flood, and other applicable coverages. Market accounts to carriers and wholesalers, respond to underwriting questions, compare coverage and pricing alternatives, and support negotiations on terms, conditions, deductibles, and premiums. Independently handle routine placement and servicing responsibilities while escalating significant coverage, pricing, claims, or relationship concerns to the Producer and appropriate t

CH
14 days ago

Opportunity Overview: We're seeking a Senior Director, Solution Owner to join Cohere Health's PaaS Delivery organization. In this role, you will personally own the end-to-end success — business, clinical, and technical — of our most complex and highest-stakes customer implementations. You'll partner closely with Solution Architects, Forward Deployed Engineers, Platform Configuration, QA, and Technical Program Managers to set the standard for what great solution ownership looks like at Cohere, operating as a credible, executive-level counterpart to our clients' leadership. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Own end-to-end success — business, clinical, and technical — for Cohere's largest and most complex customer implementations Apply strategic program leadership to multi-year, multi-workstream, enterprise-scale platform deployments Drive a team of SMEs toward on-time deployments through meticulous organization, program management, and timeline tracking Serve as the escalation point and executive-level counterpart to client leadership on flagship accounts Set the standard for what excellent solution ownership looks like at Cohere, through the quality of your own account work Make the call on the highest-stakes scope, timeline, and resourcing trade-offs, with direct visibility into business risk What you’ll need: 10+ years leading large-scale, complex technology or platform deployments, with significant healthcare experience Direct experience delivering large-scope products at healthcare companies — claims systems, utilization management/prior authorization platforms, or similarly complex, mission-critical systems Demonstrated strategic program leadership — has personally owned outcomes on the scale of a multi-year, multi-million dollar enterprise implementation Executive presence — credible and effective operating as a peer with clie

P
15 days ago

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the role: You will own the campaigns that turn our merchant base into active borrowers. That means designing, launching and optimising multi-channel campaigns that drive loan eligibility checks, applications,disbursals and repeat borrowing among small businesses — kirana stores, retailers, restaurants and service merchants who accept payments on our platform. You will work closely with Product, Risk, Credit, Analytics, Sales to grow disbursals while keeping acquisition costs in check. What you will do: • Own the campaign calendar for merchant lending: new-to-credit acquisition, pre-approved offer activation, top-ups, renewals and win-back of dormant borrowers. • Plan and run campaigns across push notifications, SMS, WhatsApp, email, in-app banners, IVR/outbound calling and the field sales force. • Build merchant segments using transaction volumes, tenure, category, geography and eligibility, and tailor offers and messaging to each. • Design and run A/B tests on creatives, copy, offer framing, timing and channel mix; scale what works and kill what doesn't. • Track the full funnel — reach, click, eligibility check, application, KYC, sanction, disbursal — and fix the biggest drop-offs with Product and Ops. • Manage campaign budgets and incentives (cashback, fee waivers, interest-rate offers) against clear CAC and ROI targets. • Coordinate with lending partners on offer constructs, approved bases and co-branded communication. • Ensure every communication complies with RBI Digital Lending Guidelines, fair-practice codes and partner brand rules (KFS, APR disclosure, no misleading claims). • Run festive and se

sqlExcelCRM
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KJUS is dedicated to amplifying the world's most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide. The KJUS headquarters are in Boulder, Colorado, with satellite offices in Switzerland and Scotland. Our showrooms can be found worldwide. In 2019, Acushnet Company partnered with KJUS, joining our brand with other fantastic labels like Titleist, FootJoy, Scotty Cameron, and Vokey We are currently seeking a dedicated and experienced Customer Service Representative to join our UK team and play a key role in delivering outstanding customer support. Responsibilities: Expert in answering phone calls and customer emails to address customer concerns in a professional, efficient, and caring manner. Evaluate, process, and complete warranty claims with professionalism and superior customer service. Account Invoicing. Support in managing the accuracy, availability, and data integrity of inventory (including salesman samples) across all business systems. Maintain customer files, orders, correspondence, invoices, payments. Enter & process pre book orders. Consistent communication with Operations Manager and Logistics Team. Prepare sales statistics and reports to support sales team. Retain a vast understanding of product lines. Maintain working knowledge of company policy with regards to products and se

logisticscustomer service
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J
18 days ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Do you love to work as part of a team? Are you resourceful and adaptable in prioritizing and focusing on getting things done? Are you technologically savvy and able to quickly learn new systems and software programs? Do you pride yourself in your attention to detail and ability to organize? If so, we’d love to hear from you! As the Operations and Verifications Coordinator, you will assist the Unemployment Insurance Claims Team with resolving state inquiries (including child support fact-finding documents, mortgage and earning verifications, wage audits, and more) and remitting other necessary information to state agencies. This is a highly cross-functional role, working across teams with Customer Success, Mailroom and Workplace, Business Operations, Onboarding, and Payment Tax Unit. By timely remitting documentation to the correct interested party, you play a key role in maintaining the integrity within the program for all stakeholders and add value to Justworks customers. Your Success Profile What You Will Work On Process child support, mortgage, wage audit, earnings and benefit verification as well as other urgent request

aihuman resourcesHR
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Anthropic
📍 Ca New York City• $255K – $320K/yr
20 days ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Customer Marketing Manager to make sure our most important messages are backed by customers who can speak to them. This role works across regions and customer segments on special projects tied to the company's top priorities. When we launch a new model, feature, or initiative, you'll find the customers who can speak to it and get them on the record. We're looking for an excellent communicator who can turn customer stories into multiple formats that flex across channels. This often means working under compressed timelines and leading customer storytelling on some of the most important projects at Anthropic. You'll work closely with Product Marketing, Sales, Brand, Comms, Customer Marketing segment leads, and the writers on our team. The right person has done both product marketing and customer marketing, and has a reporter's nose for a good story. Key responsibilities Own the customer evidence strategy for the company's top priorities, deciding which claims need customer proof, which customers are best placed to back them up, and where we have gaps to close Bring what customers are telling us back to Product Marketing and Sales, so our messaging reflects what lands with buyers Stand up new programs as company priorities shift, setting the scope, the customer list, and the plan to ship quickly Lead the customer plan for major model and product launches, from which customers we engage with to how their voices show up in the announcement Partner with Brand and Creative on which customer stories anchor our campaigns and how we tell them Build proof point libraries and enablement around

ailogistics
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A
Anthropic
📍 Friendly• Remote• $320K – $405K/yr
20 days ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Repairs Lead within the Data Center Infrastructure organization, you will define and manage the end-to-end hardware repair program across Anthropic's growing fleet of data centers. You will be accountable for repair turnaround time and the compute returned to service across every site, covering server, GPU/accelerator, network, and optics break-fix, RMA and reverse logistics with OEMs and ODMs, and the spares and repair inventory that keeps repair SLAs achievable. As a subject matter expert in hardware operations, you will develop scalable repair processes and quality targets, set the standards that site operations partners and repair vendors execute against, and turn failure trends into fixes which are driven upstream with engineering and equipment partners. If you are experienced in at-scale datacenter hardware operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply. Responsibilities Include: Define the global repair strategy including repair SLAs, prioritization rules, escalation paths, and reporting methods, and drive standardization across all sites. Own repair turnaround time and repair backlog across the fleet evidenced by Anthropic-owned ticket and telemetry dashboards you help develop. Author and improve procedures for triage, break-fix, return-to-service validation, and train site operations partners on how to execute them. Manage RMA and reverse logistics programs with OEMs, ODMs, and depot repair vendors, including warranty claims, return cycle times, and failure analysis feedback. Set spares pool sizing and stocking levels by s

REMOTEaisupply chainlogistics
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OpenAI
📍 San Francisco• Full-time• Remote• $330K – $366K/yr
20 days ago

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our Product Counsel team, you will advise on a broad range of issues arising from hardware products and technologies, with a focus on software that power them. You’ll work closely with software engineering, product, design, and business teams from development through launch and ongoing support. This is a unique opportunity to engage directly with the forefront of AI legal issues. This role reports to our DGC of Hardware. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Work closely with product and engineering teams, participate in architecture and product reviews, and advise throughout development, launch, and ongoing support. Support software and firmware licensing, open-source, compatibility and ongoing device support. Provide broad product counseling on consumer experiences, user terms, disclosures, marketing claims, consumer protection and regulatory requirements. Advise and coordinate on product, commercial, IP, privacy, security, competition, and regulatory legal issues so product decisions and external commitments are consistent. Build practical guidance and review processes, adapt support to changing priorities, and take ownership of emerging issues across teams. You might thrive in this role if you: Have 8+ years of relevant legal experience, including substantial product counseling for consumer devices, software embedded in hardware, gained in-house, at a technology-focused law firm, or both. Can work with

REMOTEartificial intelligenceai
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O
OpenAI
📍 San Francisco• Full-time• Remote• $330K – $366K/yr
20 days ago

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our Product Counsel team, you will advise on a broad range of issues arising from hardware products and technologies, with a focus on software that power them. You’ll work closely with software engineering, product, design, and business teams from development through launch and ongoing support. This is a unique opportunity to engage directly with the forefront of AI legal issues. This role reports to our DGC of Hardware. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Work closely with product and engineering teams, participate in architecture and product reviews, and advise throughout development, launch, and ongoing support. Support software and firmware licensing, open-source, compatibility and ongoing device support. Provide broad product counseling on consumer experiences, user terms, disclosures, marketing claims, consumer protection and regulatory requirements. Advise and coordinate on product, commercial, IP, privacy, security, competition, and regulatory legal issues so product decisions and external commitments are consistent. Build practical guidance and review processes, adapt support to changing priorities, and take ownership of emerging issues across teams. You might thrive in this role if you: Have 8+ years of relevant legal experience, including substantial product counseling for consumer devices, software embedded in hardware, gained in-house, at a technology-focused law firm, or both. Can work with

REMOTEartificial intelligenceai
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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's People Legal team is looking for a Lead Employment Counsel to build the legal foundation for our growing workforce across Asia-Pacific. You'll partner closely with our People team and business leaders to design and run employment programs in the region that help our people do their best work. This role pairs deep employment law expertise with pragmatism and creativity. You'll build structures that manage legal risk across several APAC countries today and that will hold up as our presence in the region scales. You'll also help colleagues around the world understand how local requirements shape the way we hire, manage, and support people in APAC. Key responsibilities Serve as the primary employment lawyer for Anthropic's APAC region, partnering with People and business leaders across People programs, policies and day-to-day issues Build and maintain the legal infrastructure for new and existing APAC jurisdictions, including Japan, South Korea, Australia, Singapore and India Advise on market entry and workforce structuring, including acquisitions, employer of record arrangements, contractor classification, and headcount thresholds that trigger local obligations Partner with Compensation, Benefits, and Equity teams so that global programs are compliant and scalable Guide employee relations matters, including workplace investigations, in line with local law and practice Develop and manage strategy on employment disputes across the region, from pre-litigation claims through tribunal and court proceedings, in partnership with outside counsel Track legislative and regulatory developments across the region, including

ailogistics
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W
25 days ago

JOIN OUR TEAM As a Customer Care Back Office Advisor , you are part of the team that supports the everyday customer experience at Westwing. You will work behind the scenes to support customer inquiries, resolve issues, and make sure every customer receives efficient, helpful, and solution-oriented support throughout their journey. Your day-to-day work covers a wide range of customer care topics across the different markets in which Westwing operates, from product and payment-related questions to delivery topics, returns, and collections. You will work closely with our Front Office team and external partners to coordinate solutions, ensure customer concerns are addressed effectively, and help deliver the best possible outcome in a timely manner. Bringing reliability, empathy and a strong solution-oriented mindset to every interaction, you will play a key role in strengthening customer loyalty and reflecting our brand values at every customer touchpoint. This position is unlimited and based in Munich. WHAT YOU'LL DO Support the management and resolution of customer issues by coordinating with external partners, including suppliers, carriers, and warehouses Assist the Front Office team with customer claims and escalations, ensuring timely and effective resolutions Monitor and document issues and process gaps throughout the customer journey, from purchase to delivery Collaborate closely with Logistics Operations, Finance, Quality, Supply Chain, and other internal stakeholders to resolve cases and improve processes Identify recurring customer needs and contribute to continuous service and process improvements Ensure a high standard of quality, accuracy, and professionalism across all customer-related communications and case management activities YOU COME WITH Experience in Customer Service, Customer Support, or a similar customer-facing role Strong organisational skills with the ability to prioritise effectively in a fast-paced environment Ability to collaborate confiden

financesupply chainlogistics
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