Client Analytics Director Jobs

Job Title: Test Manager [Financial Services or Regulatory] About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description: Job Title: Tester Location: India Role purpose Own and execute data-focused manual UAT, ensuring end-to-end processing integrity across UI, database layers, interfaces, and downstream operational reporting. Drive the transition of UAT management from Excel-based tracking to Jira, producing audit-ready evidence and clear release readiness recommendations. Key responsibilities · Perform strong SQL-driven data testing and reconciliation across multiple systems/sources, evidencing outcomes with repeatable queries and extracts. · Validate end-to-end processing using database reconcil

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The role is responsible for leading and overseeing end-to-end cloud operations, ensuring the availability, reliability, security, performance, and resilience of cloud platforms and services. It manages service monitoring, incident response, and incident resolution for production applications and cloud infrastructure, while ensuring operations teams are skilled and enabled to execute cloud-related requests with speed and diligence. The role also provides governance over a large third-party managed services organisation, ensuring delivery against agreed KPIs, SLAs, and operational commitments through effective service reviews, metrics reporting, performance management, and continuous service improvement. What you'll be doing: Responsible for overseeing cloud operations, driving operational excellence, and improving the operational landscape through automation and AI-driven solutions delivered by internal resources and third-party partnerships. Product: Work with product and engineering teams to define operational support patterns for each cloud product. Collaborate with business, archi

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: As a Senior Value Engineer, you are spearheading our mission of solving critical operational challenges for enterprise customers. You will be working with strategic clients to understand their unique objectives, from modernizing legacy systems to optimizing finance processes and deploying an agentic business. In partnership with the Celonis Sales Teams, you have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them drive adoption and realize measurable business value using Celonis. You can expect to blend process and industry expertise with a solution-first mindset, analyzing customer data and deploying tactical solutions. By using the Celonis Process Intelligence platform to feed critical operational context to AI and LLM tools, you will help our customers move past simple automation to deploy intelligent, autonomous agents that solve complex business bottlenecks. You’re the Celonis expert, connecting the dots between their pain points and how our platform can solve the problem. You’d be managing weekly cadences, QBRs, and value plans to demonstrate the value of our solutions to VP+ level executives. Key Responsibilities: Pre- and Post-Sales Execution:

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role Own the vision, strategy, and detailed product requirements for systems that enable Lab37 to support customers and field-deployed operations at scale. Translate customer, support-agent, and operational insights into a prioritized roadmap spanning self-service, automation, human workflows, case management, triage, and escalation. What you’ll do Own and refine a multi-year customer support systems roadmap: Ground priorities in customer research, support data, operational needs, and Lab37's strategic goals. Design a scalable, tiered support model: Define experiences and handoffs across self-service, automated resolution, frontline support, specialists, and Engineering or Field Service escalation. Build intelligent intake, triage, and routing: Establish the issue taxonomy, severity model, ownership rules, and escalation paths across robotics, KDS, Otter, and related integrations. Create automated and human-assisted support experiences: Deliver knowledge tools, guided diagnostics, agent assistance, and playbooks that recommend next steps and preserve context through every handoff. Connect support workflows to system context: Bring telemetry, logs, configurations, order and integration status, and customer history into the tools used to diagnose and resolve issues. Lead discovery and maintain product artifacts: Author PRDs, service blueprints, user stories, acceptance criteria, and success metrics informed by customers, operators, support agents, and field teams. Define, monitor, and anal

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role Own Lab37's training products and learning management system. The role is responsible for both the platform and the content that helps kitchen staff, field-service technicians, and support teams use Lab37 systems safely and effectively. The PM drives the product development from discovery through launch and continuous improvement. What you’ll do Own the training and LMS roadmap: Set the product vision, priorities, and release plan for Lab37 training and learning management products. Develop build-versus-buy and platform integration recommendations for this product area. Author and maintain product artifacts: Create PRDs, user stories, learner and administrator workflows, acceptance criteria, and success metrics across all roles and workflows Lead user research and discovery: Study how kitchen, service, and support teams learn and work. Turn those insights into clear product and curriculum requirements. Own content creation and quality: Set the content plan and guide technical writers and other creators. Approve final materials and remain accountable for their accuracy and effectiveness. Keep learning aligned with product updates : Partner with the Robotics, Culinary, Fleet and Customer Support PMs so training reflects product changes and field issues. Contribute to shared decisions without owning their roadmaps. Deliver the LMS end to end: Take the product from definition through pilot and rollout. Work with engineering and operations to deliver a reliable learner experience. Measur

POSITION DESCRIPTION ROLE: SENIOR, TALENT ACQUISITION PARTNER TEAM: TALENT LOCATION: TORONTO (HYBRID) COMPANY OVERVIEW Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. Our mission is to “Earn the World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results. We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients. ROLE OVERVIEW As a Senior Talent Acquisition Partner , you are a trusted strategic partner responsible for leading full-cycle recruitment across key disciplines for Salt and The Kitchen North America. You combine relationship building, operational excellence, and data-driven insight to ensure we attract, hire, and retain the best talent in the market. Reporting to the Director of Talent, you will play a central role in designing and refining Salt’s hiring practices, shaping our employer brand, and building inclusive pipelines for future growth. You balance hands-on execution with strategic foresight while managing high-priority searches while also mentoring others, improving systems, and helping define what great hiring looks like at Salt. CORE RESPONSIBILITIES Talent Acquisition & Sourcing Lead end-to-end recruitment for senior and specialized roles across Creative, Strategy, Media, Dig

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the Team The Financial Risk Engineering team builds the tooling that keeps Wealthsimple's clients safe from fraud, without getting in the way of the experience they signed up for. We sit at the intersection of engineering, product, compliance, fraud countermeasures, and data science, and we're the ones who turn that intersection into working systems. We move fast, but we build thoughtfully. Every decision here is a real trade-off between risk and experience, and we take that seriously. If you want to work on problems where the stakes are real and the answers aren't obvious, this is the team for it. About the Role As Manager of Software Development for Financial Risk, you'll lead the team responsible for how Wealthsimple detects and responds to fraud. This is a hands-on technical leadership role: you'll set the roadmap, but you'll also be in the work when it counts. You'll be the connective tissue between engineering, product, compliance, fraud countermeasures, and data science, making sure those teams are solving the same problem instead of five different ones. In this role you'll have the opportunity to Own and evolve the technical roadmap for the Financial Risk Engineering team Act as the connective layer between engineering, product, compliance, fraud countermeasures, and data science Stay hands-on: jump into the codebase, weigh in o

We are looking for a bilingual Spanish/English Technical Integration Support Analyst to provide first-class technical support to customers integrating NMI's software products into their own. You will support customers in both English and Spanish, helping their developers successfully integrate NMI's payment solutions. NMI offers a number of APIs and SDKs which connect customers’ point of sale (POS), mobile POS (mPOS), or e-commerce solutions to all of the major banks, acquirers, and processors. The customers’ developers will integrate these solutions themselves. The Integration team is the first point of contact for our new customers’ developers if they come across anything that they are not sure of, helping them through the process until they go live. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. How We Work - Our Core Values * Be a Good Person, It's Simple. We treat everyone fairly and with respect. W

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Senior Software Engineer - Risk Location: Bengaluru (Onsite) Impact You’ll architect and build the next-generation risk solutions for FalconX and its clients. FalconX is the institutional gateway to digital asset markets. FalconX processes more than $1T+ in trading volume across spot and derivative instruments, has financed $2.5B+ in loan originations and is the 1st CFTC-registered swap dealer focused on cryptocurrency derivatives. You will evolve FalconX’s risk technology to be best-in-class. You will work on cutting-edge technology with the right balance of speed, accuracy and reliability. Well-reputed financial institutions and crypto firms will trust and rely on your solutions for their day-to-day work. You will help unlock increased business potential and opportunities for FalconX and our clients. Responsibilities Develop, maintain and enhance FalconX’s proprietary risk management tools, infrastructure, risk data, and processes. Architect and build scalable, robust, performant risk solutions for institutional customers and internal teams. Work closely with multiple members of the risk team to develop, maintain and improve the risk management stack. Coach and mentor teammates on supporting and maintaining FalconX’s risk solutions. Requirements Degree in Compu

The Creative team provides customers with original, relevant, and contemporary visuals. Through an industry-unique combination of consumer research, proprietary data, and three decades of trend reporting experience, the team delivers actionable insights that guide customers to the visual content that connects with consumers. Closely collaborating with our contributor base of photographers, videographers, and illustrators around the world, the team develops market leading, authentic, and differentiated content. The Role: Product Specialist liaises with clients to support strategic pre- and post-sales conversations around our Custom Content product for customers in Asia-Pacific. Who You Are: You are results-focused and organized, with expert attention to detail, and excellent communications skills. You have a passion for visual content and how it’s used to tell stories. You love working with clients to manage expectations and solve problems, whether it’s discussing specific, objective metrics or subjective creative concepts. You like a challenge and get a great sense of accomplishment when you build brand new clients into happy, repeat customers.

The Creative team provides customers with original, relevant, and contemporary visuals. Through an industry-unique combination of consumer research, proprietary data, and three decades of trend reporting experience, the team delivers actionable insights that guide customers to the visual content that connects with consumers. Closely collaborating with our contributor base of photographers, videographers, and illustrators around the world, the team develops market leading, authentic, and differentiated content. The Role: Product Specialist liaises with clients to support strategic pre- and post-sales conversations around our Custom Content product for customers in Asia-Pacific. Who You Are: You are results-focused and organized, with expert attention to detail, and excellent communications skills. You have a passion for visual content and how it’s used to tell stories. You love working with clients to manage expectations and solve problems, whether it’s discussing specific, objective metrics or subjective creative concepts. You like a challenge and get a great sense of accomplishment when you build brand new clients into happy, repeat customers.

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role Own the product definition, strategy and roadmap for tools that support Lab37's deployed robots from commissioning through service. Turn field insights and fleet data into clear priorities and requirements. Lead the product lifecycle from discovery through rollout and iteration. Optimize for uptime and technician effectiveness. What you’ll do Own the fleet management product roadmap: define the fleet management product features, and prioritize needs using field research, fleet data, and business impact. Define commissioning and configuration: ensure each robot has a trusted identity, approved configuration, and verifiable deployment history. Create clear fleet visibility: help teams understand system health, performance, and emerging risk across sites. Make maintenance proactive: use telemetry anomalies and fault patterns to trigger useful alerts and preventive service actions. Improve service and repair: design the workflow from issue triage through verified return to service. Ensure technicians can access repair guidance and record completed work onsite or offline. Define system integrations: ensure fleet tools exchange reliable asset and service data with ERP and related systems. Lead delivery and rollout: write clear requirements, run field pilots, and use results to improve releases. Drive cross-functional decisions and results: align the teams needed for each initiative and resolve trade-offs quickly. Define measurable outcomes, then use fleet availability and service performa

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role Work with a team to understand the contents of the larger system. Take on the ownership of a hardware module, understand, develop and improve upon its requirements. Create CAD and all documentation required for its development, build, and testing. Be detail-oriented and demonstrate a sense of pride in your work. What you’ll do Design and develop mechanical systems for robotic applications, ensuring functionality, cost-effectiveness, and manufacturability. Create detailed 3D CAD models, engineering drawings, and assembly instructions. Collaborate with cross-functional teams, including electrical engineers, software developers, and product managers, to integrate mechanical designs with electronic and software components. Conduct hands-on prototype building and testing, analyzing performance data to iterate on designs. Utilize a variety of manufacturing processes and materials to optimize designs for performance and efficiency. Participate in design reviews, presenting design concepts and demonstrating prototypes to stakeholders. Manage documentation related to project plans, design specifications, and testing procedures What we are looking for Bachelor’s degree or equivalent in Mechanical Engineering or a related field is required. 3+ years of experience working as a Mechanical Design Engineer. Proficiency in SolidWorks CAD software, with a strong portfolio showcasing past projects and designs. Practical experience in building and testing mechanical systems; hands-on fabricatio

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About Open Intelligence: Open Intelligence (OI) is one of WPP’s most strategic bets — a data and AI initiative at the intersection of machine learning, advertising technology, and audience insight, built to power the next generation of media intelligence. OI operates at real scale, running across the US and UK and expanding rapidly across EMEA and APAC. Our Copenhagen team has ~50 people, including 14+ data scientists and a strong engineering group. We’re flat, high-trust and fast-moving: strong opinions loosely held, teamwork over ego, aim high and have fun. Why we're hiring: Open Intelligence is accelerating the development of its core AI capabilities, and we are strengthening our applied-AI and engineering group in Copenhagen. We need a Senior Engineer who can bridge the gap between AI experimentation and production software engineering — taking cutting-edge model research, multimodal embeddings, and agentic tools, and turning them into scalable, robust, and well-architected components that power products across WPP globally. We are looking for a Senior Engineer who cares about architecture and cod

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Location Requirement This is a hybrid role based in Copenhagen, Denmark. Candidates must currently reside in Denmark or be willing to relocate independently, as relocation support is not provided for this position. Why we're hiring: About Data & Technology Solutions WPP’s Data & Technology Solutions is the WPP’s unified global data products and technology team. We work with our agencies and clients to build data data-driven solutions and technology product to power marketing transformation. WPP Open is our AI platform for marketing, it connects marketing professionals, data, tools and AI in a single place. WPP Open is the simplest, safest and fastest way to realize the benefits of scaled AI – delivering better-informed creative ideas faster, at scale and at lower cost. We’re endlessly curious and our team of thinkers, builders, creators and problem solvers are over 2,000 strong, across 20 markets around the world. What you'll be doing: Work with development teams to effectively use the existing Knowledge Graph Translate product and business requirements into graph-b