Client Implementation Manager Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region. You will: Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet. Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes. You will create alignment of executive level customer

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Technical Delivery Manager Are you a technical leader who thrives at the intersection of complex agile delivery, strategic account growth, and executive relationship building? Deliver high-impact digital transformations. Appian Customer Success is obsessed with ensuring our customers achieve remarkable business results through high-value technology engagements. The Delivery Management team is directly responsible for driving customer growth through deep technical expertise, trusted advisory, and demonstrated results. Working in close alignment with Appian Sales and Partners, we lead innovative implementations and turn complex corporate visions into scalable software solutions. As a Senior Technical Delivery Manager, you will own two of Appian's most critical corporate objectives: orchestrating flawless software delivery and unlocking exponential account growth. This role is unique because it blends technical delivery mastery with strategic account management. You won't just oversee timelines; you will partner with architects, product designers, and client executives to manage large-scale enterprise programs powered by our AI-Powered Process Automation platform. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Knowledge Systems Manager We're looking for a technically capable Knowledge Systems Manager to build, administer and evolve our knowledge management ecosystem on Zendesk. This is a hands-on role: you'll build tools and apps directly on the platform, work alongside engineers on integrations and UX, and take ownership of authentication and API-level troubleshooting, while also maintaining the knowledge base and the documentation that keeps it useful. You'll work closely with Product, Engineering and Support to make self-service, search and AI-assisted knowledge experiences genuinely work. Key Responsibilities Zendesk Platform Development Design, build and maintain custom applications on Zendesk App Builder (e.g. dashboards, content management tooling, publishing workflows). Own configuration of Zendesk Guide: themes, article templates, content presentation and publishing workflows. Work directly with developers/engineers on Zendesk UX and UI translating requirements into technical specs and reviewing implementation. Support and extend AI and automation features within Zendesk. APIs, Authentication &

About Capco Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and transformation capabilities to help leading financial institutions navigate complex change and deliver meaningful outcomes. Across APAC and globally, we partner with banks and financial institutions on programmes spanning business transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery. As we continue to grow our Malaysia practice, we are looking for experienced change professionals who can help our clients successfully navigate transformation — ensuring stakeholders are engaged, impacted teams are prepared, and change is effectively embedded across the organisation. Role Overview We are looking for an experienced Change Management Consultant with a strong Banking and/or Wealth Management background to support complex transformation programmes across our financial services clients. You will be responsible for understanding the people and organisational impacts of transformation and developing structured change approaches that enable successful adoption. The role requires a strong combination of change management, stakeholder engagement and communications expertise, alongside sufficient banking domain knowledge to understand the business context in which change is taking place. You will work closely with senior business stakeholders, programme leadership, technology and delivery teams to assess change impacts, identify stakeholder needs, develop communications and engagement strategies, and support the organisation through transition and implementation. This is a hands-on, client-facing consulting role suited to someone who can navigate complex stakeholder environments, bring structure to change, and communicate effectively across different levels of an organisation. What You'll Do Change Strategy & Planning Develop and exec

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Cx App Foundations is a platform organisation within our global Cx organisation. It provides shared consumer foundations and platform capabilities used by engineering teams across Wolt, DoorDash, and Deliveroo. Within this organisation, the Velocity team owns the paved road for consumer app development across mobile and web: shared SDKs and client foundations, integration patterns and multi-brand customisation, migration playbooks and reference implementations, and developer tooling that makes building on shared foundations fast and safe. Our mission is to reduce the cost, time, and risk of building consumer experiences across platforms and brands. Product teams own customer-facing experiences; our job is to make sure they can spend their time on delivering delightful experiences. The team is AI-native: AI is a default part of how we design, build, and ship software. About the Role As the Engineering Manager, you will lead a team of experienced engineers across mobile and web, collaborating closely with product teams, design, and adjacent platform organisations across three brands. Your primary responsibility will be owning the team's roadmap and delivery of shared client foundations, and driving their adoption across the organisation, so that

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with the GSI (Global System Integrators), Big-Four consulting firms, and global advisory firms that shape finance transformation, ERP modernization, and technology decisions for the CFOs and finance leaders we serve. These organizations are often in the room when enterprise clients are redesigning their finance stack, selecting technology, or moving from strategy into implementation. This portfolio spans the largest global professional services firms (e.g., Deloitte) and GSIs (e.g., Infosys). They are complex organizations with distinct service lines (e.g., ERP, Tech Modernization, Finance Transformation) each with its own leadership, incentives, and economics, so earning credibility inside one is as much about navigating the firm as it is about the relationship. This role will own Ramp's relationship with that network of firms, building firm-specific go-to-market motions that can include executive engagement, account mapping, co-sell, implementation alignment, thought leadership, and events

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. ROLE DESCRIPTION The Key Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers, with a focus on the banking sector. The Key Account Manager brings a Point of View to customer engagements and leverages D&B solutions to help banking clients address risk management, regulatory compliance, customer acquisition and business growth objectives. EXPECTATIONS AND TASKS Align D&B solutions with the clients' strategic objectives. Develop best practice account plans to ensure sales and revenue target delivery and sustainable growth. Develop relationships with new and existing customers and leverage them to drive complex strategies through large and global organizations, particularly within banking and financial institutions. Establish strong management and CXO relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Build a foundation on which to harvest future business opportunities and maintain accurate account information and coaching. Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become D&B references. Develop and deliver comprehensive business plans to address customer and prospect priorities and pain points. Utilize VE, b

Management Consultant – Finance Transformation (All Levels) Location: Edinburgh & Glasgow (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Drive transformation in the heart of financial services The Role Join Capco as a Finance Transformation Consultant and help leading financial institutions optimise their finance functions, adapt to regulatory change, and implement innovative technology solutions. You'll work on projects that demand problem-solving skills, stakeholder management, and a passion for delivering measurable outcomes, with a focus on finance process automation and optimisation. You'll also embrace AI-enabled ways of working, using approved AI tools and automation to improve delivery quality, accelerate insight generation, and enhance productivity while applying appropriate human judgement and responsible AI practices. What You'll Do Deliver client assignments that meet or exceed expectations, ensuring value-added outcomes. Lead and support finance transformation initiatives, including operating model design, process improvement, and technology implementation, identifying opportunities to leverage AI-enabled workflows and automation. Partner with clients to optimise finance processes through solutions such as RPA, AI-enabled workflows, digital technologies, and data-driven reporting. Manage project governance, risks, and stakeholder communications, ensuring appropriate oversight and validation where AI-assisted tools are utilised. Build trusted advisor relationships with senior leaders while contributing to business development and identifying innovative approaches to finance transformation. What We're Looking For Proven experience delivering finance transformation projects within financial services. Strong understanding of finance operating models, accounting principles, and regulatory impacts. Experience with process automation technologies and optimisation methodologies within finance. Strong analy

Financial Risk Transformation Consultant / Senior Consultant Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Lead meaningful risk transformation at the heart of financial services The Role Capco is seeking Financial Risk Consultants and Senior Consultants to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. You'll advise clients on regulatory frameworks, optimise risk controls, and lead transformation in support of Chief Risk Officers. This is a chance to deliver complex, high-impact work across credit, market, liquidity, and capital risks. You'll also leverage approved AI tools and AI-enabled ways of working to enhance analysis, accelerate insight generation, and improve delivery while applying appropriate human judgement and responsible AI practices. What You'll Do Deliver advisory and implementation projects relating to Basel, IFRS 9, BCBS 239, and other key regulations, using AI-enabled analysis where appropriate to improve efficiency and insight. Support risk control improvements, regulatory change, and data-driven risk reporting and modelling, identifying opportunities to enhance delivery through AI-enabled workflows and automation. Evaluate client risk practices, identify process improvements, and recommend practical solutions using data-driven insights while ensuring appropriate human oversight of AI-assisted outputs. Collaborate across Credit Risk, Market Risk, Finance, Legal, Technology, and other business functions to deliver effective transformation outcomes. Contribute to internal capability building, business development, and risk thought leadership, including identifying opportunities to responsibly apply AI to client solutions. What We're Looking For Experience delivering risk and regulatory change initiatives within financial services. Strong knowledge of Basel, IFRS 9, BCBS 239, and wider prudential regulatory frameworks across credit, market, liquidity,

Management Consultant – Finance Transformation (All Levels) Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Drive transformation in the heart of financial services The Role Join Capco as a Finance Transformation Consultant and help leading financial institutions optimise their finance functions, adapt to regulatory change, and implement innovative technology solutions. You'll work on projects that demand problem-solving skills, stakeholder management, and a passion for delivering measurable outcomes, with a focus on finance process automation and optimisation. You'll also embrace AI-enabled ways of working, using approved AI tools and automation to improve delivery quality, accelerate insight generation, and enhance productivity while applying appropriate human judgement and responsible AI practices. What You'll Do Deliver client assignments that meet or exceed expectations, ensuring value-added outcomes. Lead and support finance transformation initiatives, including operating model design, process improvement, and technology implementation, identifying opportunities to leverage AI-enabled workflows and automation. Partner with clients to optimise finance processes through solutions such as RPA, AI-enabled workflows, digital technologies, and data-driven reporting. Manage project governance, risks, and stakeholder communications, ensuring appropriate oversight and validation where AI-assisted tools are utilised. Build trusted advisor relationships with senior leaders while contributing to business development and identifying innovative approaches to finance transformation. What We're Looking For Proven experience delivering finance transformation projects within financial services. Strong understanding of finance operating models, accounting principles, and regulatory impacts. Experience with process automation technologies and optimisation methodologies. Strong analytical and problem-solving skills, with

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region. You will: Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet. Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes. You will create alignment of executive level customer

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region. You will: Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet. Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes. You will create alignment of executive level customer

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination, governance, and execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ensuring alignment to scope, timelines, budget, and business outcomes. This role requires a highly experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP’s most significant Service Management transformation programmes. What you'll be doing: Programme & Project Delivery Lead the end-to-end delivery plan

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 350-500 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth. What You’ll Do Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts Develop deep, multi-threaded relationships with decision makers at your customers Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases Execute successful launches of the Ramp platform acro

Qui sommes-nous ? Artefact est une société internationale de conseil en services data et IA, dont le siège est à Paris, qui depuis 10 ans est spécialisée dans la conception et le déploiement de technologies d’intelligence artificielle et de solutions data-driven, dont la mission est d’accélérer l'adoption de l'IA pour un impact positif sur les individus et les organisations. Pionnière dans son domaine, à partir des données et de technologies avancées d’intelligence artificielle, les équipes de consultants métiers et d’ingénieurs travaillent ensemble pour développer des solutions qui créent de l’impact business et améliorent la productivité sur l’ensemble de la chaîne de valeur des entreprises, et ce dans le respect d’un usage éthique et responsable de la data. Alliant le meilleur de l’expertise technologique et de l’excellence opérationnelle, Artefact accompagne plus de 1000 sociétés dans le monde pour accélérer leur transformation business, dont plus de 300 entreprises internationales telles qu’Orange, Samsung, L’Oréal ou encore Sanofi. Ses 1700 experts répartis dans 27 bureaux à travers le monde, interviennent dans tous les secteurs clés de l’économie : industrie, retail, luxe, grande consommation, santé, finance, etc… En tant que Stagiaire Data Consultant , tu seras pleinement intégré(e) à une équipe de consultants. Ton rôle sera d'assister nos clients dans l'élaboration et la mise en œuvre de leur stratégie data, de la phase d'idéation jusqu'à l'implémentation. Tes missions pourront inclure : Cadrage / gestion des projets : interview clients et partenaires, mise en place de workshops, préparation des uses cases… Construction de roadmaps, d’analyses data-driven avec l’équipe projet et conception d'infrastructures en collaboration avec nos experts Orchestration du bon déroulement du projet, en appliquant le cas échéant les méthodes agiles (sprints planning et reviews, backlog refinement, démos…) Veille technologique